feedback.boei.help
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Boei * Roadmap * Changelog * Wish list * Search * Sign up * Log in * Feedback * Boei * Roadmap Planned for upcoming months * Changelog Latest changes and updates * Wish list Feedback & votes for new features and integrations "Without tradition, art is a flock of sheep without a shepherd. Without innovation, it is a corpse." Winston Churchill ROADMAP Boei is continuously being improved. The below ideas are planned in coming months New integrations and features are being planned and built from the wish list. Share your thoughts there NOW 9 INTEGRATE WITH GOOGLE TAG MANAGER & GOOGLE ANALYTICS STATS 3 Q3 4 CLOSE THE CALL TO ACTION AUTOMATICALLY Option for the Call to action / Auto trigger to automatically disappear after x seconds. The auto-close on the CTA message would be great. On mobile,... 0 1 DELETE ACCOUNT Some people have created a test account before buying Boei with another email. It would be great if they can delete their old account. Ruben 0 3 REFERRAL PLAN Refer Boei to a friend and you and the friend get x time premium for free. 0 CHANGELOG Latest changes and updates to Boei 4 weeks ago SUPPORT WECHAT Ruben 3 Your customers can now contact you on WeChat via Boei They can scan your WeChat QR Code and start chatting with you on WeChat. It will work as follows: When the user clicks the WeChat option, he/she will see the QR code of WeChat that you have uploaded in Boei. This way, customers can scan the QR code and start chatting with you This is how it will look like: See how it works here: app.boei.help/docs/1.0/wechat Integration 1 month ago PROVIDE CURRENT USERS EMAILADRESS Ruben 1 Re-entering information already shared can be annoying. A new feature is now available to prefill customer's email and name when they are using the widgets. It works quite simple with just hidden input fields. You should add the hidden fields to your website and then load Boei regularly. app.boei.help/docs/1.0/newsletter_signup#prefill Feature 1 month ago OPTION TO ADD SUBJECT TO CONTACT FORM Ruben 1 Some customer ticket-systems need to use a subject line. Inventing a subject line can be difficult so having a field in Boei populated with it works well. It is now possible to optionally add a subject field in Boei's contact form widget. Results are shared over Slack, Webhooks, and email. Feature 1 month ago MANAGE EMAIL, NAME, AND PASSWORD Ruben 1 While it may be a basic feature, I focused my time on delivering value with Boei. I manually helped customers that needed to change their email. But the time has come! Now it is possible to change your name, email, and password yourself. Feature 1 month ago ADD OPTION TO CHANGE THE FONT Ruben 1 It is now possible to set the font and the font-size for Boei buttons. Feature 2 months ago BUG: CUSTOM BUTTON DOES NOT KEEP TRACK FOR INTERACTIONS WHEN HIDDEN Ruben 1 This bug has now been fixed The issue was happening for users that have hidden the Boei button, but were still using the custom trigger open it. Now all interactions are being tracked for these buttons (starting today). Bug 2 months ago IMPROVE LINES NEXT TO HELPERS Ruben 1 Small update: Improved the design of the highlighted line next to helpers. Bug 2 months ago ADD SOCIAL NETWORK ZALO Ruben 7 The Vietnamese social network Zalo is now available in Boei Integration 3 months ago FEEDBACK FORM Ruben 1 I am very happy to announce the new Feedback widget! Capturing customer feedback is super easy and can now be done directly in Boei. More information can be found in this Twitter thread. This is how it will look like: Hope to hear your feedback 3 months ago YOUTUBE CHANNEL Ruben 1 YouTube channels are now available as a helper option. Customers can open directly your YouTube channel. 4 months ago OUT OF OFFICE FOR SELECTED HELPERS Ruben 2 You can now set business hours and hide specific helpers when you are offline. This helps to reduce phone calls or Whatsapp messages when you are sleeping. Videos are easier to understand than text, so I made this video to explain how it works: Helpers are hidden when you are out of office. This comes from a UX perspective: it is annoying to click something, only to find out that it's not available. This feature is the most upvoted one to date, thanks for your votes 4 months ago TAWK.TO INTEGRATION Ruben 1 Tawk.to is a solution that supports live chat with your customers. Boei can now be connected to Tawk.to. It is super simple! This is how it will look like: This guide will explain how to get it running. 5 months ago HIDE ON PAGES DOES NOT HIDE CTA Ruben 1 Fixed issue with hide on pages. The bubble was hidden. But, the CTA message was not. This is now fixed and both are hidden. 5 months ago SELECT ICON FOR THE LINK HELPER Ruben 2 It is now possible to select an icon for the link helper. You can now even do it for all helpers! I have added around 150 icons for you to choose from 5 months ago LINK TO FACEBOOK AND LINKEDIN GROUPS Ruben 1 It is now possible to link to Facebook and LinkedIn groups using the helper options. 6 months ago CLICKING ON THE OVERLAY SHOULD ALSO CLOSE THE POPUP Ruben 1 Clicking on the overlay (background fade) should also close the popup (now it only closes when the X is clicked which is confusing) 6 months ago BOOK LIKE A BOSS INTEGRATION Ruben 5 Book Like a Boss (BLaB) is a scheduling app to book appointments. Boei can now work together with BLaB. Boei is simply opening your scheduling page in BLaB 6 months ago SKYPE CHAT Ruben 2 Skype Chat integration is now available for all Boei users. This is how it will look like: 7 months ago INTEGRATION WITH BOTSTAR Ruben 1 BotStar enables you to design and build a chatbot for your business on Messenger and Website. Boei can now be connected to BotStar. It is super simple! This is how it will look like: Also see the example bot on the Boei homepage This guide will explain how to get it running. 8 months ago INTEGRATE WITH QURIOBOT Ruben 1 Quriobot can now be connected with Boei. Customers can use Boei to open your bots. You can select which bot you want to load or use your default one. See also this page: app.boei.help/docs/1.0/quriobot 8 months ago ADD NAME FIELD TO NEWSLETTER SIGNUP AND CONTACT FORM Ruben 1 All widgets can now request the name of your customer along with the other information. This is optional. The field can have any label which allows for international variations as well. The field can be inputted by browser suggestion to help your customers. This is how the widget will look like: 8 months ago LIVE AGENT INTEGRATION Ruben 1 Live Agent integration is now available. Users can start a chat on Live Agent using Boei. For installation, see: app.boei.help/docs/1.0/liveagent 8 months ago ADJUST TRANSPARENCY OF BUTTON Ruben 1 You can now set the transparency of the Boei button in the settings. 8 months ago CONTINUALLY CHAT INTEGRATION Ruben 1 Continually bots are now available via Boei! Add a helper for your button and select the type "Continually". When your customer clicks the new helper, Continually will open to start a conversation 8 months ago ENABLE INJECTION OF PAGE TITLE AND URL IN CUSTOM MESSAGES Ruben 2 Some people would like to understand from which page a user comes. For Example: Hey there we have a query for [boei_page_title] - [boei_page_url] This is now available using variables. You can use this for SMS, WhatsApp, and Email. See this page for more info: app.boei.help/docs/1.0/replace_variables Widgets are now sharing page information in webhooks, Slack, and at the bottom of emails. 8 months ago SMS HELPER Ruben 1 The SMS helper option is now available You can also add a preset text, where the customer can start with. 9 months ago FROGED CHAT INTEGRATION Ruben 1 Froged chat integration is now available 9 months ago DISABLE OR ENABLE BOEI ON SPECIFIC PAGES Ruben 3 This feature request has been completed by: boei.productlift.dev/idea/14/dynamically-hide-boei 9 months ago REGULAR EMAIL WITH STATISTICS Ruben 1 Starting this monday, you will get a weekly report in the mailbox with the stats from your buttons. You can (un)subscribe for each button individually if you have more of them. 9 months ago DYNAMICALLY HIDE BOEI Ruben 1 It is now possible to hide Boei dynamically without any coding. In the button's configuration page you can find a new setting "Hide on pages". With this you can determine on which page you don't want to show Boei. Example A Setting: /pricing Boei will not load on the page that is yourdomain.com/pricing You can also use wildcards (*). Example B Setting: /pricing* Boei will not load on pages yourdomain.com/pricingpage and yourdomain.com/pricing_v2?abc Boei will also review the URL query (e.g. ?id=2). Example C Setting: *no_boei Boei will not load on pages yourdomain.com/?id=2&no_boei and yourdomain.com/pricing?fb=yes&no_boei 11 months ago ADD DISCORD HELPER Ruben 1 Boom! The Discord helper is now available. You can use a Discord invite code to get users from Boei on your channel. Also, see: app.boei.help/docs/1.0/discord 11 months ago SELECT ICON Ruben 1 Next to shape, position, and color, you can now select the icon. There are several different styles available for your liking. Also, if you don't like the icon, you can upload your image and use any icon you want. This feature is now ready for all premium plan users. 11 months ago CALL ME BACK WIDGET Ruben 1 This widget is now ready for all premium plan users! Visitors can leave their phone number so you can call them back. They have an optional text field to let you know when they are available. The fields are set up as simple as possible to don't annoy the users with select boxes for dates and times. As for all widgets, you can send the data to a Slack channel, an email, or a webhook. Also, all fields and text are fully customizable to your liking.As for all widgets, you can send the data to a Slack channel, an email or a webhook. Also, all fields and text is fully customizable to your liking. 11 months ago UPLOAD IMAGE INSTEAD OF ICON Ruben 1 It is now possible to use an image (e.g. your face) as the Boei button. This is available in the Premium plan 11 months ago LINKEDIN HELPER Ruben 1 LinkedIn helper had been added. You can use a personal or company profile. 1 year ago ADD BACKGROUND IMAGE ON THE BUTTON Ruben 1 This is now available 1 year ago RETRIEVE TIMESTAMP AND GDPR APPROVAL IN WEBHOOK Ruben 1 Webhooks do now share GDPR checkbox ("true" when checked) and timestamp. 1 year ago GDPR CHECKBOX TO NEWSLETTER SIGNUP Ruben 1 You now have an optional field for contact forms and newsletter signups. With this field you can enable a required field for GDPR. This is how it will look like: Settings: 1 year ago NEWSLETTER SIGNUP FORM Ruben 1 Newsletter signup form is now ready! All text is customizable Send results to your email Send results to a Slack channel Send results to a webhook (e.g. for Zapier) 1 year ago STATISTICS Ruben 1 Daily stats to see the number of interactions with your button 1 year ago PRESET TEXT FOR EMAILS AND WHATSAPP Ruben 1 Presetting text is now ready for email subject, body, and WhatsApp message. The user will see this as a predetermined text. Note that they are able to change it. 1 year ago CONTACT FORM Ruben 1 Contact form is ready! Build-in contact form so visitors can ask questions without leaving the page. All text is customizable Send results to your email Send results to a Slack channel Send results to a webhook (e.g. for Zapier) 1 year ago OPEN LINKS IN NEW WINDOW Ruben 1 You can now open links in a new window. This is an optionally setting per helper just at the bottom. WISH LIST New integrations and features are being planned and built from this wish list. I will look at the number of votes an idea have and prioritize based on that. When you vote, you will get automatic emails to keep up to date about the progress 25 RESELLER PANEL AND WHITELABEL BOEI Enable Boei to be reselled. Create a reseller management panel (to manage users) and whitelabel the solution with own domainname and branding 5 12 JIVOCHAT An integration with Jivochat 3 10 ANIMATION OF THE ICON - SO TO GRAB ATTENTION - OR SPARK OR SOMETHING ? When using intercome, crisp, etc - if support is online - there's green dot - and the icon is animated - I have learnt with Boei, the icon is too... 2 9 INTEGRATE WITH FACEBOOK MESSENGER CHAT WIDGET Facebook Messenger has a chat widget available to facilitate chats over their platform. Would be great if Boei can interact with this widget. 2 9 COPY BOEI BUTTON It would be great if Boei buttons can be copied. This can be helpful for trying out changes, but also be helpful with sharing a button with someone... 3 9 CONTACT FORM - CUSTOM FIELDS, DROPDOWN, & ATTACHMENTS Would be great if we could add some custom fields to grab data such as Order no, and using a drop down field for the reason for contacting. Also,... 2 6 ACTIVATING DIFFERENT ACTIONS/STAGES ON DIFFERENT PAGES if i use something like chatbots, i can use something like external links to start conversations from a pre-defined point:... 1 6 CUSTOM HTML HELPER It would be great to add a custom HTML helper. When you click the helper, a widget shows next to Boei with your custom HTML. This can be a video, a... 1 6 ABHISI INTEGRATION Integrate with Abhisi. 3 5 INTEGRATE WITH SIGNAL MESSENGER Signal is a messenger focused on privacy. Would be great if Boei can be integrated with it. 1 5 ELEMENTOR WIDGET It would be great if Boei can be setup directly from Elementor. 0 4 INTEGRATE WITH WARM WELCOME Warm Welcome lets you leverage personal video with business cards, site bubbles, and emails to build trust with your audience. Currently running on... 3 4 LABIKNOW.COM INTEGRATION (KNOWLEDGE BASE/SEARCH) Please consider an integration with https://labiknow.com.... 0 4 HEY OLIVER INTEGRATION Would like to integrate with Hey Oliver 0 4 CALLBACK TRACKER INTEGRATION it would be cool if Boei can integrate with Callback Tracker, appear as a popup in desktop and full screen on mobile https://callbacktracker.com/ 0 4 POSSIBILITY TO ADD CUSTOM HTML SIGNUP FORM CODE INSTEAD OF THE NEWSLETTER WIDGET Possibility to place your own HTML signup form code, hence you can build your own lists using Boei. 0 3 SHOW/HIDE OPTIONS BASED ON DEVICE Ability to hide/show specific communication options based on device, there are certain contact methods better for mobile and others better on desktop... 1 3 RAKE (OMNICHANNEL CHAT) INTEGRATION 2 3 INTEGRATE WITH RE:PLAIN I would like to integrate with the Re:plain web chat. Now you have to hide the Re:plain button or use two buttons (Re:plain and Boei) on different... 0 3 ABILITY TO ADD MORE FIELDS INTO CONTACT FORM I was wondering if you have any plan to add more fields into the contact form , like subject field for example, would really love to see that added.... 0 3 CHANGE THE COLOR OF THE TEXT ON SUBMIT BUTTONS 1 3 ZAPIER PARTNER It would be great if Boei can be a Zapier partner which enables direct Zapier integration. 1 3 BOTSIFY Integrate with Botsify chatbot. 0 3 INTEGRATION WITH MYBRINDLE.COM Integration with both mybrindle.com (booking app), this is an extremely good alternative to other booking apps. 0 3 CHANGE SIZE OF THE BOEI BUTTON Would be great to adjust the size of the Boei button 0 3 INTEGRATE WITH COMMUNICATION (LITTLE SAAS PRODUCT) Communication is a helpdesk software that also has Live Chat. It would be great if Boei can trigger their Live Chat solution. 0 3 NOVOCALL Novocall is a widget that allows people to capture their phone number and receive an automatic phone callback.... 0 3 DASHLY INTEGRATION Integration with Dashly 1 2 INTEGRATE WITH FACEBOOK PIXEL Trigger events for the Facebook pixel 1 2 ADD TEST OPTION BEFORE PUBLISHING IN PRODUCTION Currently, all changes are directly done in production. Allow the option to test changes upfront. 0 2 CONSOLTO CHAT Please add https://www.consolto.com/ as a text / video chat provider. Thanks buddy! 0 2 LANDING PAGE FOR BOEI HELPERS Instead of a widget, it can be cool to have a link to a landing page with all the Boei contact options. This landing page can for example be used on... 0 2 CUSTOM JAVASCRIPT HELPER It would be great to support custom JavaScript for helpers.... 1 2 ADD AN ON-OFF SWITCH NEXT TO THE BUTTONS LIST 0 2 INTEGRATION WITH KIRIM.EMAIL It would be great if newsletter signups can directly be added to Kirim.email. (Without the need of using webhooks) 0 2 INTEGRATION WITH GIST Would be great if Boei can integrate with Gist. 1 2 INTEGRATION WITH TIDYCAL (BOOKING APP) Hoping you guys can expand the booking universe to Tidycal too. :) 1 1 TOGGLES TO ON/OFF THE WIDGETS It would be much more comfortable if we could temporarily turn off the widgets which we dont currently need.... Slayoffer 0 1 SUBSCRIPTION LISTS IN NEWSLETTER In the Newsletter widget, add the possibility to include subscription lists that can be selected by the customer Evanotti14 0 1 CALLPAGE.IO INTEGRATION Make an integration with Callpage.io. Ruben 0 1 KAKAO TALK Add Kakao Talk - it's the only messaging platform used in South Korea Ruben 0 1 INTEGRATION WITH CHATWOOT Michael 0 1 REQUEST FOR TUCALENDI INTEGRATION Hi, Tucalendi is currently a deal on Appsumo. It's a great one - like yours - quite hidden still but amazingly built. I would love to be able to... Anonymous 0 1 ADD BUTTON TO A SINGLE PAGE Right now Boei has the option to NOT show the button on specific pages.... Jon D. 0 1 UPLOAD CUSTOM ICON FOR A HELPER There are many icons available in Boei for the helpers. But, if they don't fit, you may want to upload your own icon. Ruben 0 1 VADOOTV INTEGRATION Please integrate VadooTV video bubble. Niraj Kumar 1 1 DOUBLE STRUCTURE FOR BOEI HELPERS Adding a double-level structure at least for messengers for Boei.... Ruben 0 1 COMBINE BOEI BUTTONS IN A FOLDER Would like to organize Boei buttons in a folder structure (e.g. multiple buttons for a website). Ruben 0 1 CHATRA.IO INTEGRATION Just popular online chat & bot widget. Would be great to add this to my deck. Slayoffer 0 1 INTEGRATE WITH BUGREPORTING.CO Integrate Boei directly with Bugreporting. For the people that like a more advanced version of Boei's Feedback form. Ruben 0 1 SMARTSUPP [LIVE CHAT] INTEGRATION Would be awesome if you could integrate with Smartsupp (https://www.smartsupp.com/pricing) as they have some great free plans and low cost similar to... HarryC 0 1 INTEGRATE WITH MAILERLITE Create an integration with Mailerlite so that, when someone completes the subscribe to newsletter helper, that are added to a subscriber list in... Mgibbons 1 1 TIDIO.CHAT INTEGRATION It would be great if Boei can be integrated with tidio.chat Ruben 0 1 SENDFOX NEWSLETTER INTEGRATION Would be great if Boei can integrate directly with Sendfox. This skips the need for Zapier in the middle. Ruben 0 1 TRIGGER A CUSTOM URL ON SUCCESFUL SUBSCRIPTION TO THE NEWSLETTER WIDGET Ramon 1 1 INTEGRATION WITH MEETFOX.COM (BOOKING APP) Integration with both meetfox.com (booking app), this is an extremely good alternative to other booking apps. Diogocastromediagroup 1 1 LIVECALL.IO INTEGRATION Integrate with LiveCall.io to make fast callbacks with customers Ruben 0 0 REDIRECT TO THANK YOU PAGE For the 'message' and 'request call back' helpers, would like to redirect to a thank you page. This will give a good user experience and also allow... Paul Giannotti 0 0 KEEP TRIGGER MESSAGE ON DESKTOP AND TURN IT OFF ON MOBILE I would like to keep trigger messages on the desktop and turn it off on mobile. Ruben 0 0 INTEGRATION WITH LANDBOT Landbot is an easy-to-use no-code chatbot maker for creating interactive experiences for web and mobile in minutes. It would be great if Boei can... Ruben 0 0 INTEGRATE WITH USER BOT Integrate with User Bot Ruben 0 0 HUBSPOT CHAT INTEGRATION Integration with HubSpot chat. Ruben 0 made stronger by ProductLift We use cookies to improve your browsing experience. Want to learn more?