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NEW: Introducing Goals & Recognition - reward your frontline teams for achieving
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Customer Feedback
Measure every customer experience using Net Promoter Score®
Goals and Recognition
Motivate every employee to serve the customer right
Team Analytics
Track performance across teams, tie everyone to business outcomes
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Connect directly to the tools your teams love to use
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"AskNicely has transformed how we work with our field service team. We have
already seen a dramatic rise in our lowest performers toward our best
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Featured
Patient Experience Trends in Specialist Healthcare to Watch for 2023 & Beyond
While the saying “the customer is always right” doesn’t directly translate to
the context of patient experience (taking medical advice from a patient could
end badly), specialist healthcare providers like physios, dermatologists and
dentists do need to rethink the way they approach the patient experience if they
want to stay ahead of their competition.
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We bring our A game and do whatever it takes to help make the boat go faster

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FEEDBACK

Measure every customer experience, motivate your frontline teams, and see the
impact on your bottom line


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FLIP THE SWITCH FOR A CUSTOMER OBSESSED CULTURE

All the feedback your frontline teams need to make every customer experience
awesome

CUSTOMER FEEDBACK


MEASURE EVERY
CUSTOMER EXPERIENCE, EVERYDAY



The nicest way to collect and take action on customer feedback. Measure Net
Promoter Score® across all your teams. Leverage workflows and integrations for
the next best action.


GOALS & RECOGNITION


MOTIVATE YOUR FRONTLINE TEAMS



Recognize and reward your frontline teams for achieving monthly customer
experience goals. Every team member gets feedback directly from customers and
tracks their own Net Promoter Score directly from their phone.


TEAM ANALYTICS


CONNECT YOUR FRONTLINE TO THE BOTTOM LINE



Compare performance across locations down to individual team members. See at a
glance what separates your best performers from the rest and quantify the impact
of improved customer experience on your revenue and growth metrics.




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We honour the mana of the Indigenous peoples of Aotearoa, New Zealand. We
acknowledge the traditional kaitiaki of the lands, elders past and present,
their stories, their traditions, their mamae and their mana motuhake.

NPS is a registered trademark, and Net Promoter Score and Net Promoter System
are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred
Reichheld.