URL: https://mybank.freshdesk.com/support/tickets/new
Submission: On June 26 via api from IT

Summary

This website contacted 4 IPs in 2 countries across 4 domains to perform 14 HTTP transactions. The main IP is 52.201.73.212, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is mybank.freshdesk.com.
TLS certificate: Issued by DigiCert SHA2 High Assurance Server CA on July 4th 2017. Valid for: 3 years.
This is the only time mybank.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 52.201.73.212 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
14 4
Domain Requested by
2 mybank.freshdesk.com mybank.freshdesk.com
1 www.google.com mybank.freshdesk.com
1 fonts.googleapis.com mybank.freshdesk.com
0 assets7.freshdesk.com Failed mybank.freshdesk.com
0 assets3.freshdesk.com Failed mybank.freshdesk.com
0 assets6.freshdesk.com Failed mybank.freshdesk.com
0 assets1.freshdesk.com Failed mybank.freshdesk.com
0 s3.amazonaws.com Failed mybank.freshdesk.com
0 assets2.freshdesk.com Failed mybank.freshdesk.com
0 assets10.freshdesk.com Failed mybank.freshdesk.com
0 assets9.freshdesk.com Failed mybank.freshdesk.com
14 11

This site contains no links.

Subject Issuer Validity Valid
*.freshdesk.com
DigiCert SHA2 High Assurance Server CA
2017-07-04 -
2020-07-14
3 years crt.sh
*.googleapis.com
Google Internet Authority G3
2019-06-11 -
2019-09-03
3 months crt.sh
www.google.com
Google Internet Authority G3
2019-06-11 -
2019-09-03
3 months crt.sh

This page contains 1 frames:

Primary Page: https://mybank.freshdesk.com/support/tickets/new
Frame ID: 5CD19175B29F17FF9849C57079743483
Requests: 14 HTTP requests in this frame

Screenshot


Page Statistics

14
Requests

29 %
HTTPS

67 %
IPv6

4
Domains

11
Subdomains

4
IPs

2
Countries

55 kB
Transfer

194 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
mybank.freshdesk.com/support/tickets/
24 KB
9 KB
Document
General
Full URL
https://mybank.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.201.73.212 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-201-73-212.compute-1.amazonaws.com
Software
/
Resource Hash
d6afa67c0224e74e1880b919580caa2f93b85a0c03545bbd5015e73c588b2ace
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
mybank.freshdesk.com
:scheme
https
:path
/support/tickets/new
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status
200 200 OK
date
Wed, 26 Jun 2019 12:22:54 GMT
content-type
text/html; charset=utf-8
cache-control
max-age=0, private, must-revalidate
x-ratelimit-limit
30
x-ratelimit-reset
260619122354
strict-transport-security
max-age=31536000;
x-ratelimit-remaining
29
x-xss-protection
1; mode=block
x-request-id
9533bdc5-5a12-4a16-9574-d572a8356b6a
x-ua-compatible
IE=Edge,chrome=1
etag
W/"e1d2202c95542ac9b84c0425d1c2e5bd"
x-runtime
0.041900
x-rack-cache
miss
set-cookie
_x_w=13; path=/; HttpOnly; secure
content-encoding
gzip
x-envoy-upstream-service-time
45
portal_utils-a28c063e475833eb5b36a1a836924ea4.css
assets9.freshdesk.com/assets/cdn/
0
0

theme.css
mybank.freshdesk.com/support/
152 KB
45 KB
Stylesheet
General
Full URL
https://mybank.freshdesk.com/support/theme.css?v=1531728809
Requested by
Host: mybank.freshdesk.com
URL: https://mybank.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.201.73.212 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-201-73-212.compute-1.amazonaws.com
Software
/
Resource Hash
3fadb0559a9c7c1a094a0d71807f58939e8e6484fb6f6bb3dd44c0a6579c20d1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Xss-Protection 1; mode=block

Request headers

Referer
https://mybank.freshdesk.com/support/tickets/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-runtime
0.021184
date
Wed, 26 Jun 2019 12:22:54 GMT
content-encoding
gzip
x-content-digest
4b8e124dc0ab828b41858af03eed6148dd6c6fdf
x-rack-cache
fresh
age
100790
etag
W/"227bdfdf62b5568768104373cd591e0b"
strict-transport-security
max-age=31536000;
content-type
text/css; charset=utf-8
status
200, 200 OK
cache-control
max-age=315576000, public
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
7d263e52-b21d-4c15-bc65-407c6c88abb6
x-ua-compatible
IE=Edge,chrome=1
css
fonts.googleapis.com/
16 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
Requested by
Host: mybank.freshdesk.com
URL: https://mybank.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
c584bc71c1bc11e495cd9f84d8acba9f38ed1e351804ad43671db6caf9353f1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://mybank.freshdesk.com/support/tickets/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Wed, 26 Jun 2019 12:22:54 GMT
server
ESF
access-control-allow-origin
*
date
Wed, 26 Jun 2019 12:22:54 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
status
200
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
x-xss-protection
0
expires
Wed, 26 Jun 2019 12:22:54 GMT
portal_head-cc545c114f8f15358aa7acd4b9de11a5.js
assets10.freshdesk.com/assets/cdn/
0
0

prism-67132b2e3f25bcb9d275fd76bf59f43c.js
assets2.freshdesk.com/assets/cdn/
0
0

fRK7Yk2MaIsxLK5aGb7yKOgZS5EoZbIr8Q.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14000731560/logo/
0
0

api.js
www.google.com/recaptcha/
762 B
618 B
Script
General
Full URL
https://www.google.com/recaptcha/api.js
Requested by
Host: mybank.freshdesk.com
URL: https://mybank.freshdesk.com/support/tickets/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
GSE /
Resource Hash
a0c86790b07357d9120aeeafd4f89e000a1c211ce9e6c8a3c42051d61a2f3eac
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://mybank.freshdesk.com/support/tickets/new
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 26 Jun 2019 12:22:54 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
status
200
cache-control
private, max-age=300
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
448
x-xss-protection
1; mode=block
expires
Wed, 26 Jun 2019 12:22:54 GMT
portal_bottom-fccb8c9aa071a0847726c1bb17225e9c.js
assets1.freshdesk.com/assets/cdn/
0
0

redactor-b5af0e7719dcfa84e7abd758b50900d3.js
assets6.freshdesk.com/assets/cdn/
0
0

freshfone_portal-c77b4da36df17dff45d679dc64445f39.js
assets3.freshdesk.com/assets/cdn/
0
0

en-d58d68912364ea68a01bde932774f9dd.js
assets3.freshdesk.com/assets/cdn/lang/
0
0

en-b3a1a993127890a9ba876601bc693aa6.js
assets7.freshdesk.com/assets/cdn/i18n/portal/
0
0

portal_print-ce4892062f25ebaf8abdcca87f6225b0.css
assets9.freshdesk.com/assets/cdn/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
assets9.freshdesk.com
URL
https://assets9.freshdesk.com/assets/cdn/portal_utils-a28c063e475833eb5b36a1a836924ea4.css
Domain
assets10.freshdesk.com
URL
https://assets10.freshdesk.com/assets/cdn/portal_head-cc545c114f8f15358aa7acd4b9de11a5.js
Domain
assets2.freshdesk.com
URL
https://assets2.freshdesk.com/assets/cdn/prism-67132b2e3f25bcb9d275fd76bf59f43c.js
Domain
s3.amazonaws.com
URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14000731560/logo/fRK7Yk2MaIsxLK5aGb7yKOgZS5EoZbIr8Q.png
Domain
assets1.freshdesk.com
URL
https://assets1.freshdesk.com/assets/cdn/portal_bottom-fccb8c9aa071a0847726c1bb17225e9c.js
Domain
assets6.freshdesk.com
URL
https://assets6.freshdesk.com/assets/cdn/redactor-b5af0e7719dcfa84e7abd758b50900d3.js
Domain
assets3.freshdesk.com
URL
https://assets3.freshdesk.com/assets/cdn/freshfone_portal-c77b4da36df17dff45d679dc64445f39.js
Domain
assets3.freshdesk.com
URL
https://assets3.freshdesk.com/assets/cdn/lang/en-d58d68912364ea68a01bde932774f9dd.js
Domain
assets7.freshdesk.com
URL
https://assets7.freshdesk.com/assets/cdn/i18n/portal/en-b3a1a993127890a9ba876601bc693aa6.js
Domain
assets9.freshdesk.com
URL
https://assets9.freshdesk.com/assets/cdn/portal_print-ce4892062f25ebaf8abdcca87f6225b0.css

Verdicts & Comments Add Verdict or Comment

3 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Xss-Protection 1; mode=block