idm.net.au Open in urlscan Pro
103.27.35.155  Public Scan

Form analysis
1 forms found in the DOM

POST /article/0014600-public-sector-still-battling-data-silos-survey?utm_medium=email&_hsenc=p2ANqtz-_CizlH5Dkg5B0tOdkppQn6QO6xaDD8Jz6BPj9wOnYIUDpxtJOrnV3MtR5BvpqC7m54t0ldwMmZilHZck_riTta17102A&_hsmi=311004731&utm_content=311004731&utm_source=hs_email

<form
  action="/article/0014600-public-sector-still-battling-data-silos-survey?utm_medium=email&amp;_hsenc=p2ANqtz-_CizlH5Dkg5B0tOdkppQn6QO6xaDD8Jz6BPj9wOnYIUDpxtJOrnV3MtR5BvpqC7m54t0ldwMmZilHZck_riTta17102A&amp;_hsmi=311004731&amp;utm_content=311004731&amp;utm_source=hs_email"
  method="post" id="search-block-form" accept-charset="UTF-8">
  <div>
    <div class="container-inline">
      <h2 class="element-invisible">Search form</h2>
      <div class="form-item form-type-textfield form-item-search-block-form">
        <input title="Enter the terms you wish to search for." id="mod-search-searchword" onblur="if (this.value == '') {this.value = 'Search';}" onfocus="if (this.value == 'Search') {this.value = '';}" type="text" name="search_block_form"
          value="Search" size="15" maxlength="128" class="form-text">
      </div>
      <div class="form-actions form-wrapper" id="edit-actions"><input type="submit" id="edit-submit" name="op" value="Search" class="form-submit tbutton small"></div><input type="hidden" name="form_build_id"
        value="form-DI-np18HzLpXITK_HNZuBjj1JQyBBFxMWi3bYi5UfuY">
      <input type="hidden" name="form_id" value="search_block_form">
    </div>
  </div>
</form>

Text Content

Skip to main content
 * Case Studies
 * 
   News Topics
   * Business Process & Workflow
   * Document & Records Management
   * Email & Instant Messaging
   * Enterprise Applications
   * Enterprise Content Management
   * Information Analytics
   * Robotic Process Automation
   * Scanning & Capture
   * eDiscovery & Forensics
 * Events
 * Solutions Guide
 * Imaging Service Bureau
 * Subscribe to IDM
 * 
   About Us
   * Contact Us
   * Past Issues
   * What is IDM?


SEARCH FORM



Anti-Corruption Commission won’t pursue Robodebt referrals
Fiona Stanley Hospital goes paperless with Charm
Best Practices to Avoid LLM Risks and Abuses 
Do You Know If Your ECM System is Healthy?
RecordPoint wins Victoria Police deal
Are you tired of spending valuable time manually saving and organising emails in
SharePoint, only to be overwhelmed by cluttered inboxes and inefficient
workflows? Discover a simple solution. Free Webinar - 26 June 2024 11:00am AEST.
Register Now.


PUBLIC SECTOR STILL BATTLING DATA SILOS: SURVEY

Thursday, January 18, 2024 - 13:14


Data silos remain a significant issue in the Australian public sector, according
to a survey of 425 Australian government workers undertaken by Appian. A
majority of government workers reporting that data accessibility was a problem
in their workplace.

Alarmingly, only 11% of public sector employees said that they did not have
issues with accessing the data they needed in their roles. This issue has led to
33% of government workers saying that they often had to undertake tasks without
all the data they required, due to inaccessible information within their
department or agency.

“Data silos in the public sector pose significant challenges. Without a unified
view of data, government workers can struggle to make informed decisions,
negatively impacting their efficiency and effectiveness. Moreover, these silos
create barriers to collaboration, preventing different departments and agencies
from working together seamlessly. Breaking down these silos is essential to
improve public service delivery, enhance collaboration, and ultimately serve the
community better,” said Luke Thomas, Area Vice President Asia Pacific & Japan at
Appian.





Appian research also showed that while Artificial Intelligence (AI) has created
headlines recently, it has not translated to the deployment of these solutions
in the public sector, with 74% of government workers saying that they never or
very rarely used AI in their current role. This correlates with low levels of
confidence that government workers have in using AI to support their daily
tasks, where only 14% of workers expressed strong levels of confidence in using
such tools.

“While the utilisation of AI within government spaces is currently at low
levels, it is expected that this situation will change over coming years. To
harness the full potential of AI, it’s imperative that government bodies educate
their workforces on new tools as these are introduced. This will not only
increase the adoption of AI technologies but also ensure that these tools are
used responsibly and effectively, enhancing public service delivery and
decision-making processes,” concluded Luke.

The survey found that the implementation of new technologies and digital tools
is reshaping Australia’s public sector, with 85% of government workers surveyed
having recently experienced a digital initiative being implemented within their
department or agency.

Most government workers believe that their agency’s own digital transformation
projects have had positive impacts on the public, with 63% of those surveyed
saying that the adoption of new technologies had made government services more
accessible to citizens.

Positively, the introduction of new technologies within government departments
and agencies has led to better organisational communication, with 64% of workers
experiencing improved collaboration following new solutions being deployed.

However, contrary to any belief that the digitisation of traditional work
processes would ease workloads of government employees, a vast majority of
public sector workers reported their daily workloads had either increased (47%)
or remained at the same level (43%) since the introduction of new digital
processes.

 



Copyright © 2023 Transmit Media. All rights reserved.

 * 

 * Log out
 * Anonymous

 * 0 / 0

 *