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BECOME A PAYMENTS EXPERT FROM THE PEOPLE WHO KNOW PAYMENTS BEST

Accelerate your career growth and go places you never thought possible.

Explore our topics


BUILD YOUR KNOWLEDGE WITH DIGITAL PAYMENTS CATALYST

A six-week certificate program pairing the academic excellence of Wharton
faculty with the real-world expertise of Visa leaders. Registration for our
November 2023 program is now open.

Learn More


DIGITAL PAYMENTS LIBRARY IS NOW OPEN

A comprehensive streaming library and training resource featuring 450+ videos, 7
introductory courses, 20 playlists and more.

Learn More
 * 1
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Certificate Program

Payments Management Lab

Stay ahead in today’s competitive market by learning from industry leaders and
gaining insights from peers from around the world.

Certificate Program

Digital Payments Catalyst

Build the knowledge you need to confidently meet tomorrow's challenges through
our collaboration with Wharton Online.

Certification

Dispute Resolution Certification

Accelerate your growth and strengthen your dispute resolution expertise with a
professional certification from Visa.

Expert spotlight

Sarah Hammer

Adjunct Professor of Law, University of Pennsylvania Carey Law School | Managing
Director, Stevens Center for Innovation in Finance | Senior Director, Harris
Family Alternative Investments Program

“My goal for Digital Payments Catalyst is to provide a curriculum that covers
both fundamentals and innovative topics to help you form your own opinions about
the transformation of the payments industry. To achieve this, we'll explore a
wide range of payment solutions, not only in the United States, but in other
economies and cultures.”

View full profile


UPCOMING COURSES

 

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Chisinau (UTC+02:00) Damascus (UTC+02:00) Gaza, Hebron (UTC+02:00) Harare,
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(UTC+04:00) Abu Dhabi, Muscat (UTC+04:00) Astrakhan, Ulyanovsk (UTC+04:00) Baku
(UTC+04:00) Izhevsk, Samara (UTC+04:00) Port Louis (UTC+04:00) Tbilisi
(UTC+04:00) Yerevan (UTC+04:30) Kabul (UTC+05:00) Ashgabat, Tashkent (UTC+05:00)
Ekaterinburg (UTC+05:00) Islamabad, Karachi (UTC+05:30) Chennai, Kolkata,
Mumbai, New Delhi (UTC+05:30) Sri Jayawardenepura (UTC+05:45) Kathmandu
(UTC+06:00) Astana (UTC+06:00) Dhaka (UTC+06:00) Omsk (UTC+06:30) Yangon
(Rangoon) (UTC+07:00) Bangkok, Hanoi, Jakarta (UTC+07:00) Barnaul, Gorno-Altaysk
(UTC+07:00) Hovd (UTC+07:00) Krasnoyarsk (UTC+07:00) Novosibirsk (UTC+07:00)
Tomsk (UTC+08:00) Beijing, Chongqing, Hong Kong SAR, Urumqi (UTC+08:00) Irkutsk
(UTC+08:00) Kuala Lumpur, Singapore (UTC+08:00) Perth (UTC+08:00) Taipei
(UTC+08:00) Ulaanbaatar (UTC+08:30) Pyongyang (UTC+08:45) Eucla (UTC+09:00)
Chita (UTC+09:00) Osaka, Sapporo, Tokyo (UTC+09:00) Seoul (UTC+09:00) Yakutsk
(UTC+09:30) Adelaide (UTC+09:30) Darwin (UTC+10:00) Brisbane (UTC+10:00)
Canberra, Melbourne, Sydney (UTC+10:00) Guam, Port Moresby (UTC+10:00) Hobart
(UTC+10:00) Vladivostok (UTC+10:30) Lord Howe Island (UTC+11:00) Bougainville
Island (UTC+11:00) Chokurdakh (UTC+11:00) Magadan (UTC+11:00) Norfolk Island
(UTC+11:00) Sakhalin (UTC+11:00) Solomon Is., New Caledonia (UTC+12:00) Anadyr,
Petropavlovsk-Kamchatsky (UTC+12:00) Auckland, Wellington (UTC+12:00)
Co-ordinated Universal Time+12 (UTC+12:00) Fiji (UTC+12:00)
Petropavlovsk-Kamchatsky - Old (UTC+12:45) Chatham Islands (UTC+13:00)
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Cancel Switch

October 2023November 2023December 2023January 2024February 2024March 2024
 * check October 2023
 * check November 2023
 * check December 2023
 * check January 2024
 * check February 2024
 * check March 2024




OCTOBER 2023

2 Oct 2023

INTRODUCTION TO PORTFOLIO MANAGEMENT

 * Scheduled Virtual
   

Learn more Closed
2 Oct 2023

INTRODUCTION TO OPERATIONS

 * Scheduled Virtual
   

Learn more Closed
9 Oct 2023

VISA FIRST

 * Scheduled Virtual
   

Learn more Closed
16 Oct 2023

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
16 Oct 2023

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
17 Oct 2023

INTRODUCTION TO PORTFOLIO MANAGEMENT: BUILDING A CONSUMER CREDIT BUSINESS

 * Scheduled Virtual
   

Learn more
23 Oct 2023

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
24 Oct 2023

INTERMEDIATE PORTFOLIO MANAGEMENT: EARLY MONTHS ON BOOK (EMOB)

 * Scheduled Virtual
   

Learn more
30 Oct 2023

INTERMEDIATE OPERATIONS: SETTLEMENT

 * Scheduled Virtual
   

Learn more
30 Oct 2023

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
30 Oct 2023

PAYMENTS FUNDAMENTALS

 * Scheduled Virtual
   

Learn more


NOVEMBER 2023

1 Nov 2023

DIGITAL PAYMENTS CATALYST

 * Scheduled Virtual
   

Learn more
5 Nov 2023

INTRODUCTION TO PORTFOLIO MANAGEMENT

 * Scheduled Virtual
   

Learn more
6 Nov 2023

ADVANCED DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
6 Nov 2023

INTERMEDIATE PORTFOLIO MANAGEMENT: ADAPTING TO CHANGE

 * Scheduled Virtual
   

Learn more
6 Nov 2023

INTRODUCTION TO PAYMENTS CYBERSECURITY

 * Scheduled Virtual
   

Learn more
7 Nov 2023

INTERMEDIATE PORTFOLIO MANAGEMENT: CUSTOMER ACQUISITION

 * Scheduled Virtual
   

Learn more
13 Nov 2023

INTRODUCTION TO PORTFOLIO MANAGEMENT: PRINCIPLES OF PROFITABILITY

 * Scheduled Virtual
   

Learn more
14 Nov 2023

INTRODUCTION TO OPERATIONS: VISA KICK START

 * Scheduled Virtual
   

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20 Nov 2023

INTRODUCTION TO THE PAYMENTS LANDSCAPE: DIGITAL TRENDS

 * Scheduled Virtual
   

Learn more
27 Nov 2023

INTRODUCTION TO PORTFOLIO MANAGEMENT: PRINCIPLES OF PROFITABILITY (IN-PERSON)

 * Scheduled In Person
 * publicDubai, UAE

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27 Nov 2023

INTRODUCTION TO THE PAYMENTS LANDSCAPE: DIGITAL TRENDS (IN-PERSON)

 * Scheduled In Person
 * publicSingapore

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27 Nov 2023

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

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28 Nov 2023

INTRODUCTION TO OPERATIONS

 * Scheduled Virtual
   

Learn more


DECEMBER 2023

4 Dec 2023

INTERMEDIATE PORTFOLIO MANAGEMENT: ADAPTING TO CHANGE

 * Scheduled Virtual
   

Learn more
4 Dec 2023

INTRODUCTION TO PAYMENTS CYBERSECURITY

 * Scheduled Virtual
   

Learn more
4 Dec 2023

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

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5 Dec 2023

INTERMEDIATE OPERATIONS: CLEARING

 * Scheduled Virtual
   

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11 Dec 2023

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

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12 Dec 2023

INTERMEDIATE OPERATIONS: SETTLEMENT

 * Scheduled Virtual
   

Learn more
13 Dec 2023

INTRODUCTION TO THE PAYMENTS LANDSCAPE: DIGITAL TRENDS (IN-PERSON)

 * Scheduled In Person
 * publicAuckland, New Zealand

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JANUARY 2024

16 Jan 2024

INTRODUCTION TO THE PAYMENTS LANDSCAPE: DIGITAL TRENDS

 * Scheduled Virtual
   

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16 Jan 2024

INTRODUCTION TO FRAUD

 * Scheduled Virtual
   

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22 Jan 2024

VISA FIRST (IN-PERSON)

 * Scheduled In Person
 * publicDubai, UAE

Learn more
22 Jan 2024

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
22 Jan 2024

INTERMEDIATE PORTFOLIO MANAGEMENT: EARLY MONTHS ON BOOK (EMOB)

 * Scheduled Virtual
   

Learn more
23 Jan 2024

INTRODUCTION TO OPERATIONS

 * Scheduled Virtual
   

Learn more
29 Jan 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT

 * Scheduled Virtual
   

Learn more
30 Jan 2024

INTERMEDIATE PORTFOLIO MANAGEMENT: ADAPTING TO CHANGE (IN-PERSON)

 * Scheduled In Person
 * publicLondon, United Kingdom

Learn more
30 Jan 2024

INTRODUCTION TO OPERATIONS

 * Scheduled Virtual
   

Learn more


FEBRUARY 2024

5 Feb 2024

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
5 Feb 2024

INTERMEDIATE PORTFOLIO MANAGEMENT: REWARDS

 * Scheduled Virtual
   

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5 Feb 2024

INTRODUCTION TO DISPUTE RESOLUTION

 * Scheduled Virtual
   

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11 Feb 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT: BUILDING A CONSUMER CREDIT BUSINESS

 * Scheduled Virtual
   

Learn more
12 Feb 2024

ADVANCED DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
13 Feb 2024

INTERMEDIATE OPERATIONS: CLEARING

 * Scheduled Virtual
   

Learn more
19 Feb 2024

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
19 Feb 2024

INTRODUCTION TO THE PAYMENTS LANDSCAPE: UNDERSTANDING ACQUIRING

 * Scheduled Virtual
   

Learn more
19 Feb 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT: PRINCIPLES OF PROFITABILITY (IN-PERSON)

 * Scheduled In Person
 * publicDubai, UAE

Learn more
21 Feb 2024

INTRODUCTION TO THE PAYMENTS LANDSCAPE

 * Scheduled Virtual
   

Learn more
25 Feb 2024

PAYMENTS FUNDAMENTALS

 * Scheduled Virtual
   

Learn more
27 Feb 2024

INTRODUCTION TO OPERATIONS: VISA KICK START

 * Scheduled Virtual
   

Learn more


MARCH 2024

4 Mar 2024

ADVANCED DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
4 Mar 2024

INTRODUCTION TO THE PAYMENTS LANDSCAPE: UNDERSTANDING ACQUIRING

 * Scheduled Virtual
   

Learn more
4 Mar 2024

INTRODUCTION TO FRAUD

 * Scheduled Virtual
   

Learn more
5 Mar 2024

INTERMEDIATE OPERATIONS: SETTLEMENT

 * Scheduled Virtual
   

Learn more
5 Mar 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT: BUILDING A CONSUMER CREDIT BUSINESS

 * Scheduled Virtual
   

Learn more
10 Mar 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT

 * Scheduled Virtual
   

Learn more
11 Mar 2024

INTRODUCTION TO FRAUD

 * Scheduled Virtual
   

Learn more
18 Mar 2024

INTERMEDIATE DISPUTE RESOLUTION

 * Scheduled Virtual
   

Learn more
18 Mar 2024

INTERMEDIATE OPERATIONS: SETTLEMENT

 * Scheduled Virtual
   

Learn more
25 Mar 2024

INTRODUCTION TO PORTFOLIO MANAGEMENT: BUILDING A CONSUMER CREDIT BUSINESS

 * Scheduled Virtual
   

Learn more


OCTOBER 2023



MonTueWedThuFriSatSun

2526272829301
Payments Management Lab

2345678
Payments Management Lab
Introduction to Operations
Introduction to Portfolio Management

9101112131415
Payments Management Lab
Visa First

16171819202122
Payments Management Lab
Visa First
Intermediate Dispute Resolution
Introduction to Dispute Resolution
Introduction to Portfolio Management: Building a Consumer Credit Business

23242526272829
Payments Management Lab
Introduction to Dispute Resolution
Intermediate Portfolio Management: Early Months on Book (EMOB)

303112345
Payments Management Lab
Intermediate Dispute Resolution
Introduction to Portfolio Management
Payments Fundamentals
Intermediate Operations: Settlement
Digital Payments Catalyst

Open
Few seats remaining
Full / closed

Note: The information provided on this document is subject to change without
prior notice. Please always refer to VisaUniversity.com for the most up to date
information.

 * 
 * calendar_today11 Oct 2023 11:04 AM
 * place

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FEATURED COURSES

 

Introduction to the Payments Landscape: Digital Trends

Discover how to deliver a digital-first payments experience and attract
consumers in today’s rapidly evolving payments ecosystem.

Learn More
Intermediate Dispute Resolution

Boost your confidence, competence and creditability and achieve a greater level
of proficiency in your role as a dispute analyst.

Learn More
Introduction to Operations

Learn about industry trends and how the payments system works, plus explore the
various strategies you can use to help mitigate payments risks.

Learn More


Topics

 * Dispute Resolution
 * Payments Landscape
 * Portfolio Management
 * Operations
 * Fraud
 * Cybersecurity

What's New

 * Awards and Recognition
 * Digital Payments Catalyst
 * Digital Payments Library

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ID.CookievlmsafhExpirySessionDomainwww.visauniversity.comCompanyVisaPurposeYour
visit
This anti-forgery cookie stores unique data to stop malicious website attacks as
a result of unauthorized commands from a user. This cookie is accessible for any
JavaScript code.
This anti-forgery cookie stores unique data to stop malicious website attacks as
a result of unauthorized commands from a user. This cookie is accessible for any
JavaScript code.

3
Site experience
Consent for: Site experience


These technologies are used to support your experience and include user-selected
options and site navigation aids.

Detailed description of cookies categorised as: Site experience.
CookieExpiryDomainCompanyPurposeCookievlmslangExpiry4
monthsDomainwww.visauniversity.comCompanyVisaPurposeUser preferences
Stores your browser's language setting.
Stores your browser's language setting.CookievlmsmntExpiry5
daysDomainwww.visauniversity.comCompanyVisaPurposeUser preferences
Controls whether maintenance page is activated.
Controls whether maintenance page is
activated.CookievlmstzExpirySessionDomainwww.visauniversity.comCompanyVisaPurposeUser
preferences
Used to store time zone detail for users who are logged in to
VisaUniversity.com.
Used to store time zone detail for users who are logged in to
VisaUniversity.com.

5
Performance and operation
Consent for: Performance and operation


These technologies are used in the management of a site or app, including to
record visitor numbers and identify issues users are experiencing.

Detailed description of cookies categorised as: Performance and operation.
CookieExpiryDomainCompanyPurposeCookievuidExpiry2
yearsDomainvimeo.comCompanyVimeo, LLCPurposeAnalytics
Vimeo Analytics unique id
Vimeo Analytics unique idCookie_gaExpiry2
yearsDomainvisauniversity.comCompanyGoogle Analytics, Google LLCPurposeAnalytics
A unique identifier given to each browser to track user interactions with the
website.
A unique identifier given to each browser to track user interactions with the
website.Cookie_gat_gtag_UA_63470806_26Expiry1
minuteDomainvisauniversity.comCompanyGoogle Analytics, Google
LLCPurposeAnalytics
A unique identifier given to each browser to track user interactions with the
website.
A unique identifier given to each browser to track user interactions with the
website.Cookie_ga_*Expiry2 yearsDomainvisauniversity.comCompanyGoogle Analytics,
Google LLCPurposeAnalytics
A unique identifier given to each browser to track user interactions with the
website.
A unique identifier given to each browser to track user interactions with the
website.Cookie_gidExpiry1 dayDomainvisauniversity.comCompanyGoogle Analytics,
Google LLCPurposeAnalytics
A unique identifier given to each browser to track user interactions with the
website.
A unique identifier given to each browser to track user interactions with the
website.

10
Marketing, personalization and advertising
Consent for: Marketing, personalization and advertising


These technologies gather information about your browsing. We also work with
advertising partners to serve you personalized ads online. For information on
our marketing and advertising activities visit our Global Privacy Center

Detailed description of cookies categorised as: Marketing, personalization and
advertising. CookieExpiryDomainCompanyPurposeCookieAnalyticsSyncHistoryExpiry30
daysDomainlinkedin.comCompanyLinkedIn CorporationPurposeSocial networking
Used to store information about the time a sync with the lms_analytics cookie
took place for users in the Designated Countries
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took place for users in the Designated CountriesCookiebcookieExpiry2
yearsDomainlinkedin.comCompanyLinkedIn CorporationPurposeSocial networking
Browser Identifier cookie to uniquely identify devices accessing LinkedIn to
detect abuse on the platform
Browser Identifier cookie to uniquely identify devices accessing LinkedIn to
detect abuse on the platformCookiebscookieExpiry2
yearsDomainwww.linkedin.comCompanyLinkedIn CorporationPurposeSocial networking
Used for saving the state of 2FA of a logged in user
Used for saving the state of 2FA of a logged in userCookielidcExpiry1
dayDomainlinkedin.comCompanyLinkedIn CorporationPurposeSocial networking
Set by social networking platform LinkedIn Corporation when you load web pages
that include a panel inviting you to Follow us.
Set by social networking platform LinkedIn Corporation when you load web pages
that include a panel inviting you to Follow us.Cookieli_gcExpiry2
yearsDomainlinkedin.comCompanyLinkedIn CorporationPurposeSocial networking
Used to store consent of guests regarding the use of cookies for non-essential
purposes
Used to store consent of guests regarding the use of cookies for non-essential
purposesCookieli_sugrExpiry90 daysDomainlinkedin.comCompanyLinkedIn
CorporationPurposeSocial networking
Used to make a probabilistic match of a user's identity outside the Designated
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CountriesCookieln_orExpiry1 dayDomainwww.visauniversity.comCompanyLinkedIn
CorporationPurposeSocial networking
Used to determine if analytics can be carried out on a specific domain.
Used to determine if analytics can be carried out on a specific
domain.CookieUserMatchHistoryExpiry1 monthDomainlinkedin.comCompanyLinkedIn
CorporationPurposeSocial networking
LinkedIn Ads ID syncing
LinkedIn Ads ID syncingCookieIDEExpiry2
yearsDomaindoubleclick.netCompanyDoubleClick, Google LLCPurposeAdvertising
Contains a unique code to determine which advertisements have been shown on a
device, on behalf of Google Inc. Advertising platform DoubleClick. Allows
monitoring of the effectiveness of the ads and make the ads more relevant to the
user.
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device, on behalf of Google Inc. Advertising platform DoubleClick. Allows
monitoring of the effectiveness of the ads and make the ads more relevant to the
user.Cookietest_cookieExpiry15 minutesDomaindoubleclick.netCompanyDoubleClick,
Google LLCPurposeAdvertising
Tests if the user's browser supports cookies, on behalf of Google Inc.
Advertising platform DoubleClick.
Tests if the user's browser supports cookies, on behalf of Google Inc.
Advertising platform DoubleClick.


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