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SUPERCHARGE YOUR SALES TEAM
WITH AI-POWERED MESSAGING

Get Started

AUTOMATION

Streamline your mobile strategy with automated actions, lead qualification,
workflows, scheduling, and more! Sonar’s automation is built for the most
sophisticated use cases and processes.

NATURAL LANGUAGE PROCESSING

Sonar’s suite of bots are built with the latest technology in natural language
processing and machine learning. Our bots continually learn, adapt, and work to
become better over time.

CUSTOMIZED INTELLIGENCE

We build custom automation for our partners by enabling workflow and webhook
technology. With Sonar, there are no limits to the amount of workflows or
webhooks you can utilize.

SCALE WITH AUTOMATION

The Human + AI approach means your sales team can build meaningful relationships
with buyers at previously impossible scales. Our AI will handle Lead
Qualification, Scheduling, Follow Ups, Conversation Routing, and more so that
your sales team can focus on the most valuable parts of the conversation.

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HOW OUR A.I. LEARNS AND GROWS

1

Analyze Conversations

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Our artificial intelligence engine analyzes conversations with your customers
and helps you identify common themes. Utilizing the latest technology in natural
language processing, the chatbots begin to store interaction data.



2

Build Capabilities

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Chatbots begin interacting with contacts and attempt to carry on conversations.
In a case where a chatbot isn’t sure what to do, we seamlessly transition the
conversation to a human agent and train the chatbot on how to perform in that
scenario in the future.



3

Optimize Performance

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We continually optimize and train performance flows to make chatbots better and
better, until they feel like an extension of your team. Our engineers are happy
to work with you on other custom performance models or integrations, if needed.

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WORKFLOWS

WHAT IS A WORKFLOW?

Sonar has a robust system for internal workflows based on triggers, filters and
actions. Additionally, our API and webhooks allow you to integrate workflows
with your external systems. These webhooks have business logic executed based on
specified actions. Workflows are a way to set up automation based on an
assortment of different events. For example, we can set up a workflow so that
every time a new lead is qualified, it will trigger a welcome or informative
message to be sent out in Sonar to the recipient.

Learn more

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COMMON WORKFLOWS

LEAD SCORING

Use information you collect about leads with Sonar’s lead qualification bot or
information from your CRM to generate a score for each lead that comes through
the funnel.

AUTOMATED TEXTS

Automatically send a text after failed phone call attempt, no response from
email, or property change.

STREAMLINED AGENT ROUTING

Automatic routing based on lead qualification answers, assigned properties, or
agent priority.

ASSIGN CUSTOMER/PROSPECT TO TEAM

Assign a customer or prospect to a specific team based on a property allocated
to them.

CONVERSION EVENTS

Use external conversion events to cancel scheduled automated flows such as drip
marketing campaigns and follow-ups.

ADDING TO CAMPAIGNS & FOLLOW-UPS

Add a customer to a campaign or follow-up when a certain property is added to
their account.

WELCOME/QUALIFICATION TEXT

If you add a new contact into your CRM, Sonar can automatically send the
recipient a welcome message or start an automated qualification process,
complete with tagging and routing functions (data will cross-sync as well).

STREAMLINED SERVICE TICKET CREATION

If a customer messages in with an inquiry, Sonar can create a service ticket
within a company’s customer service software. All communication and routing will
be tracked and shared across platforms.

AUTOMATED ACTIONS

Our automated actions are built on a foundation of conditions, triggers, and
actions. You set the rules and our software will handle the rest.


READY TO STREAMLINE COMMUNICATION WITH YOUR CUSTOMERS?

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