www.hkrma.org Open in urlscan Pro
118.143.83.54  Public Scan

Submitted URL: https://voting.hkrma.org/
Effective URL: https://www.hkrma.org/
Submission: On June 08 via api from US — Scanned from DE

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Text Content

VOICE OF HONG KONG RETAIL | HKRMA

Sign in

English
 * 繁體
 * English



 * Home
   
 * Who We Are
   
   THIS IS RETAIL
   
   
   
   MISSION & REPRESENTATION
   
   
   
   DIRECTORS & EXECUTIVE COMMITTEE
   
   
   
   SUB-COMMITTEES
   
   
   
   AFFILIATION
   
   
   
   CONTACT US
   
   
 * Membership
   
   JOIN HKRMA
   
   
   
   FULL MEMBER
   
   
   
   ASSOCIATE MEMBER
   
   
   
   INDIVIDUAL ASSOCIATE MEMBER
   
   
   
   STUDENT ASSOCIATE MEMBER
   
   
   
   MEMBERSHIP ONLINE APPLICATION
   
   FULL MEMBER ONLINE APPLICATION
   
   
   
   ASSOCIATE MEMBER ONLINE APPLICATION
   
   
   
   INDIVIDUAL ASSOCIATE MEMBER ONLINE APPLICATION
   
   
   
   STUDENT ASSOCIATE MEMBER APPLICATION
   
   
   
   MEMBERSHIP DIRECTORY
   
   
   
   NO FAKES PLEDGE SCHEME
   
   
   
   MEMBERSHIP BENEFIT PROGRAMME
   
   
 * Events
   
   EVENT CALENDAR
   
   
   
   ANNUAL EVENTS
   
   HONG KONG RETAIL SUMMIT 2024
   
   
   
   ANNUAL GENERAL MEETING
   
   
   
   ANNUAL DINNER & AWARD PRESENTATION
   
   
   
   REGULAR EVENTS
   
   BUSINESS MATCHING
   
   
   
   CONFERENCE & SEMINAR
   
   
   
   NETWORKING ACTIVITIES
   
   
   
   WORKSHOP
   
   
   
   RETAIL REIMAGINED CHALLENGE
   
   
   
   SHOPPING FESTIVAL 2024
   
   
 * Retail Talent Development
   
   E-LEARNING HUB
   
   
   
   PROFESSIONAL CERTIFICATE / DIPLOMA
   
   
   
   QUALIFICATIONS FRAMEWORK
   
   
 * Recognition & Awards
   
   PROGRAMME INTRODUCTION
   
   
   
   RECOGNITION PROGRAMMES
   
   O2O CUSTOMER EXPERIENCE RECOGNITION
   
   
   
   SERVICE RECOGNITION SCHEME
   
   
   
   QUALITY E-SHOP RECOGNITION
   
   
   
   QUALITY E-SHOP DEVELOPER RECOGNITION
   
   
   
   SMALL BUSINESS QUALITY SERVICE PLEDGE
   
   
   
   SERVICE AWARDS
   
   QUALITY SERVICE PROGRAMME
   
   
   
   QUALITY SERVICE BENCHMARKING & CUSTOMIZED ASSESSMENT
   
   
   
   HONG KONG AWARD FOR SERVICE
   
   
   
   SERVICE TALENT AWARD
   
   
   
   NEW RETAIL AWARDS
   
   SMART RETAILING AWARD 2024
   
   
   
   O2O CUSTOMER EXPERIENCE AWARD
   
   
   
   WINNER ANNOUCEMENT
   
   2023 SERVICE TALENT AWARD
   
   
   
   2023 QUALITY SERVICE RETAILER OF THE YEAR
   
   
   
   2023 SMART RETAILING AWARD
   
   
   
   2023 QUALITY TRUSTED E-SHOP AWARD
   
   
   
   2023 TOP 10 O2O RETAIL BRAND
   
   
   
   2022 SEASONAL SERVICE LEADER
   
   
   
   2021-2022 HKAI: CUSTOMER SERVICE WINNERS
   
   
 * Industry Support
   
   ADVOCACY
   
   
   
   CODE OF PRACTICE
   
   
   
   COMPETITION LAW GUIDELINES
   
   
   
   ENERGY EFFICIENCY STARTER PACK
   
   
   
   SMART RETAILING
   
   
   
   SME SUPPORT
   
   
 * Newsroom
   
   2023 ANNUAL REPORT
   
   
   
   ADVERTISE WITH US
   
   
   
   E-NEWSLETTER
   
   
   
   GOVERNMENT STATISTICS
   
   
   
   PRESS RELEASE
   
   
   
   PUBLICATIONS
   
   


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RECOGNITION & AWARDS

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QUALITY SERVICE PROGRAMME

An effective service performance assessment tool by mystery shopper visits with
Seasonal and Annual Service Leader Awards


SERVICE TALENT AWARD

A well-recognized contest for cultivating retail talents and excellent service

SMART RETAILING AWARDS

Recognize SMART and innovative ideas and campaigns with categories of retail
technology service vendor, startup and retailer


NO FAKE PLEDGE SCHEME

To sustain the confidence of consumers
HKRMA members are free to apply!




QUALITY SERVICE RECOGNITION

Recognize service performance in retail outlets

(50% off for new members)


(NEW) O2O CUSTOMER EXPERIENCE RECOGNITION

Recognize retail brands with excellence in delivering seamless O2O customer
experience with Top 10 O2O Retail Brand Award

TRUST E-SHOP RECOGNITION (STANDARD PLAN)

Provide quick and easy certification SMEs and uplift their competitiveness

E-tailer (Retailersonly operate e-shop)* can enjoy a FREE Standard Plan for
"Trusted E-Shop Recognition"


QUALITY TRUSTED E-SHOP RECOGNITION (ADVANCED PLAN)

Recognize quality e-shops to raise consumers' confidence

E-tailer (with membership fee at HK$ 3,180) can enjoy a FREE Advanced Plan for
"Quality Trusted E-Shop"

QUALITY TRUSTED E-SHOP RECOGNITION ( ALL-ROUND PLA

E-shop participating "All-round Plan" who passes 25 e-shop prerequisties and
attains 90% or above out of total score will be recognized as "(Premium) Quality
Trusted E-Shop"
And will enter "Top 10 Quality Trusted E-Shop Award" of that calendar year
automatically without any charge.





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CONTACT INFO

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+852

 * 
   Hong Kong,China (中國香港)+852
 * 
   Macao,China(中國澳門)+853
 * 
   China (中国)+86
 * 
   Taiwan,China (中國台灣)+886
 * 
 * 
   China (中国)+86
 * 
   Hong Kong,China (中國香港)+852
 * 
   Macao,China(中國澳門)+853
 * 
   Taiwan,China (中國台灣)+886

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