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Effective URL: https://my.chevrolet.com/how-to-support/safety/boltevrecall
Submission: On August 24 via manual from US
Effective URL: https://my.chevrolet.com/how-to-support/safety/boltevrecall
Submission: On August 24 via manual from US
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Skip to Content Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help * Go * * 0 (0) Notifications 0 (0) Notifications * English * | Profile Rewards Programs SiriusXM My Account Account and Payments Notification Settings Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Sign Out * | Sign In Sign In * Go * * 0 (0) Notifications 0 (0) Notifications * English * | Profile Rewards Programs SiriusXM My Account Account and Payments Notification Settings Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Sign Out * | Sign In Sign In * Go * * 0 (0) Notifications 0 (0) Notifications * | Profile Payments and History Rewards Programs My Account Notification Settings Account and Payments Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty Vehicle Health Maintenance and Service Recalls Warranty OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support OnStar and Connected Services Plans and Pricing Activate OnStar How-to and Support Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Support How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Account and Site Help How-to and Support Overview Vehicle Support Entertainment and ConnectionsOnStar and Connected ServicesDriving and PerformanceExteriorInteriorUnder the Hood More Support Key FeaturesRecommendedSafetyMaintenance Bluetooth Overview Account and Site Help Sign Out | Sign In Sign In English HOW-TO AND SUPPORT SAFETY BOLT EV RECALL SAFETY BOLT EV RECALL Search As part of GM’s commitment to safety, experts from GM and LG have identified the simultaneous presence of two rare manufacturing defects in the same battery cell as the root cause of battery fires in certain Chevrolet Bolt EVs. As a result, GM will be conducting a recall of Bolt EVs (2017-2022) and Bolt EUVs (2022) to address the risk of battery fires in these vehicles. Out of an abundance of caution, GM will replace defective lithium ion battery modules in Chevrolet Bolt EVs and EUVs with new lithium ion modules. We will notify customers when replacement parts are ready. We are asking customers to take the following steps until the new remedy has been performed: 1. Set your vehicle to a 90 percent state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019-2022 model year) mode. Instructions on how to do this are available in the video below. If you are unable to successfully make these changes, or do not feel comfortable making these changes, GM is asking you to visit your dealer to have these adjustments completed. 2. Charge your vehicle more frequently and avoid depleting your battery below approximately 70 miles (113 kilometers) of remaining range, where possible. 3. Park your vehicle outside immediately after charging and do not leave your vehicle charging indoors overnight. FOR MORE INFORMATION: Contact our dedicated customer support team, Chevrolet EV Concierge 1-833-EVCHEVY available Monday through Friday from 8:00am – 12:00am ET; Saturday and Sunday from 12:00pm – 9:00 pm ET Contact your preferred Chevrolet EV dealer Charge Level Instructions Video Player is loading. Play Video Play Mute Current Time 0:00 / Duration 1:10 Loaded: 14.03% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -1:10 1x Playback Rate Chapters * Chapters Descriptions * descriptions off, selected Captions * captions settings, opens captions settings dialog * captions off * English, selected Audio Track * en (Main), selected Picture-in-PictureFullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaque Font Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall Caps Reset restore all settings to the default valuesDone Close Modal Dialog End of dialog window. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Video Player is loading. Play Video Play Mute Current Time 0:00 / Duration 0:45 Loaded: 21.50% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -0:45 1x Playback Rate Chapters * Chapters Descriptions * descriptions off, selected Captions * captions settings, opens captions settings dialog * captions off * English, selected Audio Track * en (Main), selected Picture-in-PictureFullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaque Font Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall Caps Reset restore all settings to the default valuesDone Close Modal Dialog End of dialog window. Close Modal Dialog This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. General Motors warrants new or refurbished advanced propulsion batteries installed under Recall N212343881 against defects in material or workmanship for the warranty coverage period of 8 Years/100,000 Miles (whichever comes first). GM will repair or replace the part, in its sole discretion, at no charge if the part fails due to a defect in material or workmanship during the warranty coverage period. (Note: Labor is also covered if installed by a GM EV Dealer.) This BOLT Limited Parts Warranty is an extension to the original equipment warranty and begins at the time of installation. RECALL VIN LOOK-UP View BOLT EV OWNERS MANUAL View SCHEDULE SERVICE View Was This Helpful? 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