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Effective URL: https://lrbasic.idprotectiononline.com/general/privacy-policy.html?lang=en_US
Submission: On January 04 via api from US — Scanned from GB
Effective URL: https://lrbasic.idprotectiononline.com/general/privacy-policy.html?lang=en_US
Submission: On January 04 via api from US — Scanned from GB
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<h3 style="margin-bottom: 0px;"><a aria-label="" class="css-1g9pcfc" rel="" data-cy="link-/enrollment" href="/enrollment" title="Basic Identity Protection">Basic Identity Protection</a></h3> Enrollment|Privacy Policy| GENERALI GLOBAL ASSISTANCE PRIVACY POLICY STATEMENT Generali Global Assistance, Inc. (“GGA”) is strongly committed to protecting the privacy of our customers. We know you care about the information we collect about you. We want to ensure you are aware of how that information is used and the measures we take to protect your privacy. The discussion below includes examples that are included to illustrate how our Privacy Policy (“Privacy Policy”) operates and not all examples may apply to your use of this site. WHAT INFORMATION DOES GGA COLLECT WHEN I VISIT ITS WEB SITE? GGA's web server automatically recognizes the IP address, but not the email address of each visitor to the GGA web site. In addition, GGA collects information about users' web site navigation and information volunteered by the consumer. For example, when you register to use GGA’s Identity Protection Portal (“IPP”), you will need to provide your name, date of birth, address, telephone number and email address. You may also elect to use credit and identity monitoring services that ask you to voluntarily provide personal information about yourself. If your program includes identity or credit monitoring services, you will be asked to provide your date of birth and your Social Security number. We do not store Social Security numbers. Your Social Security number is provided to third parties, such as TransUnion for credit authentication and InfoArmor for identity monitoring. Use of the IPP in mobile devices may require GGA to determine that you are using a mobile device and may require GGA to obtain certain identifying information about your mobile device. By using a mobile device you agree that GGA may access and use such location information and other information that may identify you or your mobile device. We may use third-party vendor tools to understand how visitors use and engage with our web site and our online products, and to understand general web site usage and trends. The information we collect is used to provide product services for which our customers are registered, to improve and customize the content and navigation of our web site, and to improve the overall user experience for each visitor. DOES THE GGA SITE UTILIZE COOKIES? Yes. Cookies are pieces of information (files) that are saved by your browser on your computer to make it easier and faster for you to revisit a particular web site. GGA's web site uses cookies to store visitor preferences. We do not share first-party cookies across domains with other web sites. HOW IS MY PERSONAL INFORMATION USED WHEN I ACCESS THIS WEBSITE? After accessing the website, we may use your personal information if required in order to provide services or product features to you. You have the option to allow us to contact you regarding optional features, inform you about new updates, inform you of promotions/special offers or to request customer feedback. We may contact you via phone, mail and/or email. HOW DOES GGA SHARE MY PERSONAL INFORMATION? We do not share your personal information with third-party vendors, except if use of your personal information is necessary to provide a service that you have requested, such as credit and identity monitoring services. Except in such special circumstances, we will not share your information with any third-party, unless required by law to do so. HOW DO I ACCESS GGA'S RECORDS OF MY PERSONAL INFORMATION? Upon request, GGA provides site visitors with their personal information we have collected. Visitors can request this information by contacting GGA at: Generali Global Assistance, Inc. Attn: Compliance Department 4340 East-West Highway, Suite 1000 Bethesda, MD 20814 HOW DOES GGA KEEP MY PERSONAL INFORMATION SECURE? GGA maintains multiple, redundant security measures at our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Additionally, we employ perimeter and core security measures, encrypted email where sensitive information is transmitted and other measures and devices to prevent information from being accessed electronically by any entity outside the GGA facility. WHAT FEDERAL LAWS GOVERN GGA'S PRIVACY POLICY? Generali Global Assistance, Inc.'s Privacy Policy complies with the following federal laws: The Gramm-Leach-Bliley Act The Federal CAN-SPAM Act The National Do Not Call registry The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ( Click here to view GGA’s HIPAA Notice of Privacy Practices) The HITECH Act HOW DO I REPORT A PROBLEM OR CONCERN ABOUT THIS PRIVACY STATEMENT? If you feel that GGA is not following its stated Privacy Policy, you may contact us at this address: Generali Global Assistance, Inc. Attn: Compliance Department 4340 East-West Highway, suite 1000 Bethesda, MD 20814 Phone: (240) 330-1000 E-mail: compliance@generaliusa.com WHAT WILL HAPPEN IF GGA'S PRIVACY POLICY CHANGES? This Privacy Policy is subject to change. As changes are made to GGA's Privacy Policy, we will post the updates on this web site that you can check periodically for changes. -------------------------------------------------------------------------------- Back to Top * General Inquiries and Site Feedback * About Generali Global Assistance * © 2022 Generali Global Assistance * Terms of Service * Privacy Policy * HIPAA Notice * Terms and Conditions * Insurance * Back to Top