motionsystems.atlassian.net
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185.166.143.36
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Submitted URL: http://support.motionsystems.eu/
Effective URL: https://motionsystems.atlassian.net/servicedesk/customer/portal/1/group/1/create/1
Submission: On January 03 via api from US — Scanned from NL
Effective URL: https://motionsystems.atlassian.net/servicedesk/customer/portal/1/group/1/create/1
Submission: On January 03 via api from US — Scanned from NL
Form analysis 1 forms found in the DOM
<form class="sc-dphlzf grKzmo">
<div class="" style="height: auto; overflow: visible; transition: height 0.25s ease 0s;">
<div style="overflow: visible;">
<div data-test-id="request-field-email">
<div class="sc-fKGOjr dfXPsJ"><label for="email" class="css-1ckttv1">Email confirmation to<span class="sc-jvEmr kVRHFz" aria-hidden="true">*</span></label></div>
<div data-test-id="request-field-email">
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="email" name="email" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
</div>
</div>
<div data-test-id="request-field-customfield_10050">
<div class="sc-fKGOjr dfXPsJ"><label for="customfield_10050" class="css-1ckttv1">Your name<span class="sc-jvEmr kVRHFz" aria-hidden="true">*</span></label></div>
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="customfield_10050" name="customfield_10050" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>How would you like to be called? Just first name would be fine.</p>
</div>
</div>
<div data-test-id="request-field-summary">
<div class="sc-fKGOjr dfXPsJ"><label for="summary" class="css-1ckttv1">Summary<span class="sc-jvEmr kVRHFz" aria-hidden="true">*</span></label></div>
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="summary" name="summary" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>Just a short summary of the issue.</p>
</div>
</div>
<div data-test-id="request-field-customfield_10047">
<div class="sc-fKGOjr dfXPsJ"><label for="customfield_10047" class="css-1ckttv1">Product name</label></div>
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="customfield_10047" name="customfield_10047" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>What is the product name (e.g. motion platform model)?</p>
</div>
</div>
<div data-test-id="request-field-customfield_10046">
<div class="sc-fKGOjr dfXPsJ"><label for="customfield_10046" class="css-1ckttv1">Serial number</label></div>
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="customfield_10046" name="customfield_10046" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>It is preferred to have main serial number of the device, but if for some reason it is not possible for you to get the main serial number, then provide any other s/n that will allow us to identify your product.</p>
</div>
</div>
<div data-test-id="request-field-customfield_10048">
<div class="sc-fKGOjr dfXPsJ"><label for="customfield_10048" class="css-1ckttv1">Game</label></div>
<div data-ds--text-field--container="true" class="css-1s25hsw"><input id="customfield_10048" name="customfield_10048" type="text" data-ds--text-field--input="true" class="css-mfjdp3" value=""></div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>If the problem is related to specific games, then please provide titles.</p>
</div>
</div>
<div data-test-id="request-field-description">
<div class="sc-fKGOjr dfXPsJ"><label for="description" class="css-1ckttv1">Description<span class="sc-jvEmr kVRHFz" aria-hidden="true">*</span></label></div>
<div class="sc-dRCTWM czKvPP" id="description" data-test-id="rich-text-area-field">
<div class="sc-hkbPbT fZLwax">
<div class="css-1dr2qy6">
<div style="display: block; width: 100%; position: absolute;"></div>
<div class=" css-18w41as">
<div class="akEditor css-1yk94i7">
<div data-testid="ak-editor-main-toolbar" class="css-1atvvg6">
<div class="custom-key-handler-wrapper css-yd211k" role="toolbar" aria-label="Editor toolbar" aria-controls="ak-editor-textarea">
<div class="css-1ky3qeu">
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="css-6gmvcx"><span class="css-2i865c">
<div class="css-x571cj">
<div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-expanded="false" aria-haspopup="true" aria-label="Text styles" class="block-type-btn css-1muxtt6" tabindex="0" type="button" style="align-items: center;"><span
class="css-1gd7hga"><span class="css-nim8xe">Normal text</span></span><span class="css-10dsogl"><span data-testid="toolbar-block-type-text-styles-icon" class="css-1cm0fqf"><span class="css-il1drd"><span
aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation">
<path d="M8.292 10.293a1.009 1.009 0 000 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955a1.01 1.01 0 000-1.419.987.987 0 00-1.406 0l-2.298 2.317-2.307-2.327a.99.99 0 00-1.406 0z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></span></span></button></div>
</div>
</div>
</div><span class="css-g4dhky"></span>
</span><span class="css-ox6esc"><span class="css-ox6esc">
<div role="presentation">
<div class="css-13cz8p3"><button id="editor-toolbar__strong" aria-label="Bold Ctrl+B" aria-pressed="false" aria-keyshortcuts="Control+b" class="css-1muxtt6" data-testid="editor-toolbar__Bold" tabindex="0" type="button"
style="align-items: center;"><span class="css-18kgcs9"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24"
height="24" viewBox="0 0 24 24" role="presentation">
<path
d="M8 6h4.832C13.908 6 16 6.5 16 9c0 1.333-.333 2.167-1 2.5 1.333.333 2 1.333 2 3 0 .5 0 3.5-4 3.5H8a1 1 0 01-1-1V7a1 1 0 011-1zm1 10h3.5c1 0 2-.25 2-1.5s-1.104-1.5-2-1.5H9v3zm0-4.975h3c.504 0 2 0 2-1.525S12 8 12 8H9v3.025z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button id="editor-toolbar__italic" aria-label="Italic Ctrl+I" aria-pressed="false" aria-keyshortcuts="Control+i" class="css-1muxtt6" data-testid="editor-toolbar__Italic" tabindex="0"
type="button" style="align-items: center;"><span class="css-18kgcs9"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg
width="24" height="24" viewBox="0 0 24 24" role="presentation">
<path d="M10 6h6a1 1 0 010 2h-6a1 1 0 110-2zM8 16h6a1 1 0 010 2H8a1 1 0 010-2zm4-8h2l-2 8h-2l2-8z" fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
</span><span class="css-2i865c">
<div class="css-x571cj">
<div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-expanded="false" aria-haspopup="true" aria-label="More formatting" class="css-1muxtt6" tabindex="0" type="button" style="align-items: center;"><span class="css-18kgcs9">
<div class="css-ov1ktg"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path d="M12 14a1.5 1.5 0 110-3 1.5 1.5 0 010 3zm-4.5 0a1.5 1.5 0 110-3 1.5 1.5 0 010 3zm9 0a1.5 1.5 0 110-3 1.5 1.5 0 010 3z" fill="currentColor" fill-rule="evenodd"></path>
</svg></span></div>
</span></button></div>
</div>
</div>
</div><span class="css-g4dhky"></span>
</span></span><span class="css-2i865c">
<div>
<div role="presentation">
<div class="css-13cz8p3"><button id="editor-toolbar__color" aria-expanded="false" aria-haspopup="true" aria-label="Text color" class="css-1muxtt6" tabindex="0" type="button" style="align-items: center;"><span
class="css-18kgcs9">
<div class="css-ov1ktg">
<div class="css-cssveg"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg role="presentation" width="24"
height="24" xmlns="http://www.w3.org/2000/svg">
<path
d="M14 12.5h-4l-.874 2.186A.5.5 0 0 1 8.66 15H7.273a.5.5 0 0 1-.456-.705l4.05-9A.5.5 0 0 1 11.323 5h1.354a.5.5 0 0 1 .456.295l4.05 9a.5.5 0 0 1-.456.705h-1.388a.5.5 0 0 1-.465-.314L14 12.5zm-.6-1.5L12 7.5 10.6 11h2.8z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span>
<div class="css-f2vvg2"></div>
</div><span class="css-il1drd"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path d="M8.292 10.293a1.009 1.009 0 000 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955a1.01 1.01 0 000-1.419.987.987 0 00-1.406 0l-2.298 2.317-2.307-2.327a.99.99 0 00-1.406 0z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span>
</div>
</span></button></div>
</div>
</div><span class="css-g4dhky"></span>
</span><span class="css-ox6esc">
<div role="presentation">
<div class="css-13cz8p3"><button id="editor-toolbar__bulletList" aria-label="Bullet list Ctrl+Shift+8" aria-pressed="false" aria-keyshortcuts="Control+Shift+8" class="css-1muxtt6" data-testid="Bullet list" tabindex="0"
type="button" style="align-items: center;"><span class="css-18kgcs9"><span aria-hidden="true" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg
width="24" height="24" viewBox="0 0 24 24" role="presentation">
<path
d="M6 8c0-.552.444-1 1-1 .552 0 1 .444 1 1 0 .552-.444 1-1 1-.552 0-1-.444-1-1zm5-1h6a1 1 0 010 2h-6a1 1 0 010-2zm-5 5c0-.552.444-1 1-1 .552 0 1 .444 1 1 0 .552-.444 1-1 1-.552 0-1-.444-1-1zm5-1h6a1 1 0 010 2h-6a1 1 0 010-2zm-5 5c0-.552.444-1 1-1 .552 0 1 .444 1 1 0 .552-.444 1-1 1-.552 0-1-.444-1-1zm5-1h6a1 1 0 010 2h-6a1 1 0 010-2z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button id="editor-toolbar__orderedList" aria-label="Numbered list Ctrl+Shift+7" aria-pressed="false" aria-keyshortcuts="Control+Shift+7" class="css-1muxtt6" data-testid="Numbered list"
tabindex="0" type="button" style="align-items: center;"><span class="css-18kgcs9"><span aria-hidden="true" class="css-snhnyn"
style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation">
<path
d="M11 7h6a1 1 0 010 2h-6a1 1 0 010-2zm0 4h6a1 1 0 010 2h-6a1 1 0 010-2zm0 4h6a1 1 0 010 2h-6a1 1 0 010-2zm-5 0h3v1H6v-1zm0 2h3v1H6v-1zm1-9H6V7h2v3H7V8zm-1 3h3v1.333h-.6V13H7.2v-.667H6V11zm0 2h3v1H6v-1zm2 3h2v1H8v-1z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div><span class="css-g4dhky"></span>
</span><span class="css-ox6esc">
<div role="presentation">
<div class="css-13cz8p3"><button aria-haspopup="dialog" aria-label="Link Ctrl+K" aria-keyshortcuts="Control+k" class="css-1muxtt6" data-testid="Link" tabindex="0" type="button" style="align-items: center;"><span
class="css-18kgcs9"><span role="img" aria-label="Link" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path
d="M12.654 8.764a.858.858 0 01-1.213-1.213l1.214-1.214a3.717 3.717 0 015.257 0 3.714 3.714 0 01.001 5.258l-1.214 1.214-.804.804a3.72 3.72 0 01-5.263.005.858.858 0 011.214-1.214c.781.782 2.05.78 2.836-.005l.804-.803 1.214-1.214a1.998 1.998 0 00-.001-2.831 2 2 0 00-2.83 0l-1.215 1.213zm-.808 6.472a.858.858 0 011.213 1.213l-1.214 1.214a3.717 3.717 0 01-5.257 0 3.714 3.714 0 01-.001-5.258l1.214-1.214.804-.804a3.72 3.72 0 015.263-.005.858.858 0 01-1.214 1.214 2.005 2.005 0 00-2.836.005l-.804.803L7.8 13.618a1.998 1.998 0 00.001 2.831 2 2 0 002.83 0l1.215-1.213z"
fill="currentColor"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-haspopup="dialog" aria-label="Emoji :" aria-keyshortcuts="Shift+;" class="css-1muxtt6" data-testid="Emoji" tabindex="0" type="button" style="align-items: center;"><span
class="css-18kgcs9"><span role="img" aria-label="Emoji" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path
d="M12 5a7 7 0 110 14 7 7 0 010-14zm0 12.5c3.033 0 5.5-2.467 5.5-5.5S15.033 6.5 12 6.5A5.506 5.506 0 006.5 12c0 3.033 2.467 5.5 5.5 5.5zm-1.5-6a1 1 0 110-2 1 1 0 010 2zm3 0a1 1 0 110-2 1 1 0 010 2zm.27 1.583a.626.626 0 01.932.834A3.63 3.63 0 0112 15.125a3.63 3.63 0 01-2.698-1.204.625.625 0 01.93-.835c.901 1.003 2.639 1.003 3.538-.003z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-label="Table Shift+Alt+T" aria-keyshortcuts="Shift+Alt+t" class="css-1muxtt6" data-testid="Table" tabindex="0" type="button" style="align-items: center;"><span
class="css-18kgcs9"><span role="img" aria-label="Table" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path d="M8 6h8a2 2 0 012 2v8a2 2 0 01-2 2H8a2 2 0 01-2-2V8a2 2 0 012-2zm0 2v3h3V8H8zm5 0v3h3V8h-3zm-5 5v3h3v-3H8zm5 0v3h3v-3h-3z" fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-label="Code snippet ```" aria-keyshortcuts="` ` `" class="css-1muxtt6" data-testid="Code snippet" tabindex="0" type="button" style="align-items: center;"><span
class="css-18kgcs9"><span role="img" aria-label="Code snippet" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24"
viewBox="0 0 24 24" role="presentation">
<path
d="M10.208 7.308a1.09 1.09 0 010 1.483l-3.515 3.71 3.515 3.708a1.09 1.09 0 010 1.483.957.957 0 01-1.405 0l-3.866-4.08a1.635 1.635 0 010-2.225l3.866-4.08a.957.957 0 011.405 0zm3.584 0a.957.957 0 011.405 0l3.866 4.08c.583.614.583 1.61 0 2.225l-3.866 4.08a.957.957 0 01-1.405 0 1.09 1.09 0 010-1.484l3.515-3.708-3.515-3.71a1.09 1.09 0 010-1.483z"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-label="Info panel" class="css-1muxtt6" data-testid="Info panel" tabindex="0" type="button" style="align-items: center;"><span class="css-18kgcs9"><span role="img"
aria-label="Info panel" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation">
<path d="M12 20a8 8 0 110-16 8 8 0 010 16zm0-8.5a1 1 0 00-1 1V15a1 1 0 002 0v-2.5a1 1 0 00-1-1zm0-1.125a1.375 1.375 0 100-2.75 1.375 1.375 0 000 2.75z" fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-label="Quote >" aria-keyshortcuts="Shift+. Space" class="css-1muxtt6" data-testid="Quote" tabindex="0" type="button" style="align-items: center;"><span class="css-18kgcs9"><span
role="img" aria-label="Quote" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24" viewBox="0 0 24 24"
role="presentation">
<path
d="M16.051 6c-1.571 0-2.847 1.312-2.847 2.93 0 1.617 1.276 2.93 2.847 2.93 2.699 0 1.135 5.088-2.269 5.618a.68.68 0 00-.578.671c0 .416.372.745.784.682 6.187-.938 8.387-12.83 2.063-12.83M7.848 6C6.275 6 5 7.311 5 8.93c0 1.616 1.275 2.928 2.848 2.928 2.698 0 1.134 5.09-2.27 5.62a.68.68 0 00-.578.67c0 .416.372.745.783.682C11.972 17.892 14.172 6 7.848 6"
fill="currentColor" fill-rule="evenodd"></path>
</svg></span></span></button></div>
</div>
<div role="presentation">
<div class="css-13cz8p3"><button aria-label="Divider ---" aria-keyshortcuts="- - -" class="css-1muxtt6" data-testid="Divider" tabindex="0" type="button" style="align-items: center;"><span class="css-18kgcs9"><span
role="img" aria-label="Divider" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"><svg width="24" height="24" viewBox="0 0 24 24"
role="presentation">
<rect fill="currentColor" x="5" y="11" width="14" height="2" rx="1" fill-rule="evenodd"></rect>
</svg></span></span></button></div>
</div><span class="css-2i865c"></span>
</span></div>
</div>
<div class="css-16cy0zh"></div>
</div>
</div>
<div data-testid="click-wrapper" class="css-1q3xxv2">
<div class="ak-editor-content-area less-margin css-k22iet">
<div class="css-ov1ktg"></div>
<div class="ua-chrome ProseMirror pm-table-resizing-plugin" aria-label="Main content area, start typing to enter text." aria-multiline="true" role="textbox" id="ak-editor-textarea" contenteditable="true" data-gramm="false"
translate="no">
<p><br class="ProseMirror-trailingBreak"></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>Please describe your issue as detailed as possible.</p>
</div>
</div>
<div data-test-id="request-field-attachment">
<div class="sc-fKGOjr dfXPsJ"><label for="attachment" class="css-1ckttv1">Attachment</label></div>
<div>
<div class="sc-kAdXeD kdYvRN">
<div class="sc-hCaUpS jUlYno">
<div class="sc-bvTASY htfPzK"><span>Drag and drop files, paste screenshots, or browse</span></div><button type="button" class="css-18u3ks8"><span class="css-j8fq0c"><span class="css-t5emrf"><span>Browse</span></span></span></button>
</div>
</div>
</div><input data-testid="media-picker-file-input" type="file" multiple="" style="display: none;">
<div style="display: block; width: 100%; position: absolute;"></div>
<div class="sc-jWojfa kEMPlp">
<p>If possible, please attach the Snapshot created by ForceSeatPM/QubicManager when motion platform is connected and running. NOTE: Maximum attachment size is 8 MB.</p>
</div>
</div>
<div data-test-id="request-field-customfield_10049">
<div class="sc-fKGOjr dfXPsJ"><label for="customfield_10049" class="css-1ckttv1">Terms and Conditions<span class="sc-jvEmr kVRHFz" aria-hidden="true">*</span></label></div>
<div class=" css-5a7vsu-container">
<div class=" css-4avucx-control">
<div class=" css-11tnip9">
<div class=" css-ypi1dq-placeholder" style="opacity: 1; transition: opacity 1ms ease 0s;"></div>
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Motion Systems Help Center/Motion Systems Service Desk
MOTION SYSTEMS SERVICE DESK
Please check FAQ and our knowledge base first. If you don’t find solution there,
please fill technical support form. Please describe your issue as detailed as
possible and if you have more than one issue, please describe them in separated
paragraphs.
WHAT CAN WE HELP YOU WITH?
* Technical support
Need help installing, configuring, or troubleshooting? Select this to request
assistance.
Email confirmation to*
Your name*
How would you like to be called? Just first name would be fine.
Summary*
Just a short summary of the issue.
Product name
What is the product name (e.g. motion platform model)?
Serial number
It is preferred to have main serial number of the device, but if for some reason
it is not possible for you to get the main serial number, then provide any other
s/n that will allow us to identify your product.
Game
If the problem is related to specific games, then please provide titles.
Description*
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motion platform is connected and running. NOTE: Maximum attachment size is 8 MB.
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