Submitted URL: http://link.egain.com/c/4/?T=MzE3MDY5NzQ%3AMDItYjE4MDE2LWE3ZDUyNWRmZDI2MzQ3YzE4ZjM1ZDFjN2M3YmNiNGU4%3AcnJhaUBlZ2Fpbi5j...
Effective URL: http://hd.egain.com/wp-content/uploads/articles/egain_article_7_steps_to_digital_custserv_excellence_in_2018_custome...
Submission: On July 03 via api from US

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 1 HTTP transactions. The main IP is 13.224.102.7, located in Seattle, United States and belongs to AMAZON-02, US. The main domain is hd.egain.com.
This is the only time hd.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 3.90.123.2 14618 (AMAZON-AES)
1 13.224.102.7 16509 (AMAZON-02)
1 1
Apex Domain
Subdomains
Transfer
2 egain.com
link.egain.com
hd.egain.com
471 B
1 1
Domain Requested by
1 hd.egain.com
1 link.egain.com 1 redirects
1 2

This site contains no links.

Subject Issuer Validity Valid

This page contains 1 frames:

Primary Page: http://hd.egain.com/wp-content/uploads/articles/egain_article_7_steps_to_digital_custserv_excellence_in_2018_customerthink.pdf?_cldee=cnJhaUBlZ2Fpbi5jb20%3d&recipientid=contact-dc7dfd5456a7e61180fa5065f38a2b91-9d92a7fa750a42c1b54ae5bd1a09ef4f&esid=468dde40-d0fa-e711-8141-e0071b6ac161
Frame ID: 82BB5A90DBC7643DEF0D12C6F9BF5F8A
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
  • headers server /^AmazonS3$/i

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i

Overall confidence: 100%
Detected patterns
  • headers server /^AmazonS3$/i

Page Statistics

1
Requests

0 %
HTTPS

0 %
IPv6

1
Domains

2
Subdomains

1
IPs

1
Countries

0 kB
Transfer

0 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.


Redirected requests

There were HTTP redirect chains for the following requests:

1 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request egain_article_7_steps_to_digital_custserv_excellence_in_2018_customerthink.pdf
hd.egain.com/wp-content/uploads/articles/
Redirect Chain
  • http://link.egain.com/c/4/?T=MzE3MDY5NzQ%3AMDItYjE4MDE2LWE3ZDUyNWRmZDI2MzQ3YzE4ZjM1ZDFjN2M3YmNiNGU4%3AcnJhaUBlZ2Fpbi5jb20%3AY29udGFjdC1kYzdkZmQ1NDU2YTdlNjExODBmYTUwNjVmMzhhMmI5MS05ZDkyYTdmYTc1MGE0M...
  • http://hd.egain.com/wp-content/uploads/articles/egain_article_7_steps_to_digital_custserv_excellence_in_2018_customerthink.pdf?_cldee=cnJhaUBlZ2Fpbi5jb20%3d&recipientid=contact-dc7dfd5456a7e61180fa...
0
0
Document
General
Full URL
http://hd.egain.com/wp-content/uploads/articles/egain_article_7_steps_to_digital_custserv_excellence_in_2018_customerthink.pdf?_cldee=cnJhaUBlZ2Fpbi5jb20%3d&recipientid=contact-dc7dfd5456a7e61180fa5065f38a2b91-9d92a7fa750a42c1b54ae5bd1a09ef4f&esid=468dde40-d0fa-e711-8141-e0071b6ac161
Protocol
HTTP/1.1
Server
13.224.102.7 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-102-7.zrh50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Host
hd.egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
application/pdf
Content-Length
32698
Connection
keep-alive
Date
Fri, 03 Jul 2020 08:54:07 GMT
Last-Modified
Mon, 08 Jan 2018 07:22:52 GMT
ETag
"416e7bf95d5399e29c8339a855e71709"
x-amz-meta-cb-modifiedtime
Mon, 08 Jan 2018 07:07:30 GMT
Accept-Ranges
bytes
Server
AmazonS3
X-Cache
Miss from cloudfront
Via
1.1 792f70324a941726ce7e749514e6fc3c.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
ZRH50-C1
X-Amz-Cf-Id
L5pLaorchGX4YiQ3S21YBIqzuS33qOjuazZlrGlIZ4bDRA1WWkhXlQ==

Redirect headers

Server
openresty/1.15.8.3
Date
Fri, 03 Jul 2020 08:54:06 GMT
Content-Length
0
Connection
keep-alive
X-Application-Context
application:deployed:8080
Location
http://hd.egain.com/wp-content/uploads/articles/egain_article_7_steps_to_digital_custserv_excellence_in_2018_customerthink.pdf?_cldee=cnJhaUBlZ2Fpbi5jb20%3d&recipientid=contact-dc7dfd5456a7e61180fa5065f38a2b91-9d92a7fa750a42c1b54ae5bd1a09ef4f&esid=468dde40-d0fa-e711-8141-e0071b6ac161

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

hd.egain.com
link.egain.com
13.224.102.7
3.90.123.2