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Text Content

Skip to content
 * Charger
 * Charge card
 * Client platform
   * Getting started
   * Dashboard
   * Map
   * Administration
 * Contact
 * EN
   * NL
   * FR

Menu Toggle
 * Charger
 * Charge card
 * Client platformMenu Toggle
   * Getting started
   * Dashboard
   * Map
   * Administration
 * Contact
 * ENMenu Toggle
   * NL
   * FR


WELCOME TO BLINK CHARGING SUPPORT


Search for:



FIND AN ANSWER QUICKLY

Thank you for choosing Blink. Below you will find the most commonly asked
questions about our services.


EVA

The charging data in EVA does not match my car’s App

How do I export my charging sessions?

Why do I need to enter my bank account number?

I can’t find my charge point(s) in EVA

How do I transfer my old account to the EVA portal?

Why can’t I see my charging sessions in EVA?

How do I enter my bank account number?


PUBLIC CHARGING

How long does it take for my EV to charge?

My charging cable (often) gets stuck in the charger

Where can I charge?

SMS charging doesn’t work


CHARGE CARD

My charge card does not work at another Operator’s charge point

A non-EV car is parked at the charge point

How do I activate my charge card?

I have not received my charge card yet


INVOICES, PAYMENTS, AND REIMBURSEMENTS

At what rate am I reimbursed for home charging?

When will I receive my reimbursement?

Everything about the new Flemish capacity tariff


INSTALLATION AND INSPECTION

My installation was rejected… what now?

I ordered a charge point. What now?


PQ 100 SMART CABLE

Can I use an extension cable with my Smart Cable?

My Smart Cable does not come online

How do I use my PQ 100 Smart Cable?


COULDN’T FIND WHAT YOU WERE LOOKING FOR?

 Contact our Customer Service!

Contact us


CONSULT USER MANUALS AND HOW-TO GUIDES


CHARGER

How does a charger work? Find usage articles and more.

To user manual


CHARGE CARD

Learn how to use and manage your charge card.

To user manual


EVA

Our new client platform centralises all of our services. Find out how to start,
consult your consumption and manage your administration.

To user manual

If you’re in need of assistance, feel free to contact us.

CONTACTEER ONS

Blink Charging
Posthoflei 3/bus 4
2600 Berchem
Belgium


+32 3 337 38 30

NAVIGATION

 * Charger
 * Charge card
 * Client platform
 * Contact


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