btoes.com
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45.33.95.8
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Submitted URL: https://insights.btoes.com/e3t/Ctc/P+113/c32Dm04/VX5Lzc3zJ8HtVfk4rL2cL1fmW4gSXWJ54Sv2RN7swVvT3qgyTW69sMD-6lZ3pZW856rhF2TK9q...
Effective URL: https://btoes.com/?utm_campaign=BTOES19%20KEYNOTES%20&utm_medium=email&_hsmi=279058781&_hsenc=p2ANqtz-_eGBNOGruCHG...
Submission: On October 23 via api from OM — Scanned from DE
Effective URL: https://btoes.com/?utm_campaign=BTOES19%20KEYNOTES%20&utm_medium=email&_hsmi=279058781&_hsenc=p2ANqtz-_eGBNOGruCHG...
Submission: On October 23 via api from OM — Scanned from DE
Form analysis 2 forms found in the DOM
POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/480025/f2697d1e-ac5e-4595-b610-2c47d7c6a2fa
<form id="hsForm_f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" method="POST" accept-charset="UTF-8" enctype="multipart/form-data" novalidate=""
action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/480025/f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"
class="hs-form-private hsForm_f2697d1e-ac5e-4595-b610-2c47d7c6a2fa hs-form-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa hs-form-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa_73f0dd03-14a1-477a-ae2f-24d20127c370 hs-form stacked hs-custom-style"
target="target_iframe_f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" data-instance-id="73f0dd03-14a1-477a-ae2f-24d20127c370" data-form-id="f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" data-portal-id="480025">
<div>
<div class="hs-richtext hs-main-font-element">
<p>Meet face to face with, sector & function focused, high-level decision makers who are actively seeking solutions and services.<br><br>Our events are designed to deliver a high number of highly relevant interactions, thought leadership
and strong branding. <br><br>Please complete the form below and we will contact you right away.</p>
</div>
<div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Email" for="email-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Email</span><span
class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="email-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" name="email" required="" placeholder="" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
</div>
</div>
<div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field"><label id="label-firstname-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your First Name"
for="firstname-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>First Name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="firstname-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" name="firstname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="given-name" value=""></div>
</div>
<div class="hs_jobtitle hs-jobtitle hs-fieldtype-text field hs-form-field"><label id="label-jobtitle-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Job Title" for="jobtitle-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Job
Title</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="jobtitle-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" name="jobtitle" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="organization-title" value=""></div>
</div>
<div class="hs_company hs-company hs-fieldtype-text field hs-form-field"><label id="label-company-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Company Name" for="company-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Company
Name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="company-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" name="company" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="organization" value=""></div>
</div>
<div class="hs_mobilephone hs-mobilephone hs-fieldtype-phonenumber field hs-form-field"><label id="label-mobilephone-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Mobile Phone Number"
for="mobilephone-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Mobile Phone Number</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="mobilephone-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" name="mobilephone" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="tel" value=""></div>
</div>
<div class="hs_industry_sector hs-industry_sector hs-fieldtype-select field hs-form-field"><label id="label-industry_sector-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Industry Sector"
for="industry_sector-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Industry Sector</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="industry_sector-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" required="" class="hs-input is-placeholder" name="industry_sector">
<option disabled="" value="">- Please Select -</option>
<option value="Accounting">Accounting</option>
<option value="Aerospace and Defense">Aerospace and Defense</option>
<option value="Airlines/Aviation">Airlines/Aviation</option>
<option value="Automotive & Transportation">Automotive & Transportation</option>
<option value="Armed Forces & Public Sectors">Armed Forces & Public Sectors</option>
<option value="Services">Automotive Retailing</option>
<option value="Aviation & Aerospace">Aviation & Aerospace</option>
<option value="Agriculture">Agriculture</option>
<option value="Banking">Banking</option>
<option value="Biotechnology">Biotechnology</option>
<option value="Broadcast Media">Broadcast Media</option>
<option value="Building Materials">Building Materials</option>
<option value="Business Supplies and Equipment">Business Supplies and Equipment</option>
<option value="Capital Markets, Insurance & Financial Services">Capital Markets, Insurance & Financial Services</option>
<option value="Civil Engineering">Civil Engineering</option>
<option value="Chemicals">Chemicals</option>
<option value="Computers and Office Equipment">Computers and Office Equipment</option>
<option value="Computer Peripherals">Computer Peripherals</option>
<option value="Computer Software">Computer Software</option>
<option value="Communications">Communications</option>
<option value="Construction">Construction</option>
<option value="Construction and Farm Machinery">Construction and Farm Machinery</option>
<option value="Consumer Products & Retail">Consumer Products & Retail</option>
<option value="Consumer Electronics">Consumer Electronics</option>
<option value="Consumer Goods">Consumer Goods</option>
<option value="Defense & Space">Defense & Space</option>
<option value="Diversified Financials">Diversified Financials</option>
<option value="Diversified Outsourcing Services">Diversified Outsourcing Services</option>
<option value="Education">Education</option>
<option value="Education Management">Education Management</option>
<option value="Energy">Energy</option>
<option value="Engineering">Engineering</option>
<option value="Electrical/Electronic Manufacturing">Electrical/Electronic Manufacturing</option>
<option value="Electrical Equipment">Electronics</option>
<option value="Entertainment industry">Entertainment Industry</option>
<option value="Environmental Services">Environmental Services</option>
<option value="Farming">Farming</option>
<option value="Financial Data Services">Financial Data Services</option>
<option value="Financial Services">Financial Services</option>
<option value="Food & Beverages">Food & Beverages</option>
<option value="Food and Drug Stores">Food and Drug Stores</option>
<option value="Food Consumer Products">Food Consumer Products</option>
<option value="Food Production">Food Production</option>
<option value="Forest and Paper Products">Forest and Paper Products</option>
<option value="Furniture">Furniture</option>
<option value="General Merchandisers">General Merchandisers</option>
<option value="Government">Government</option>
<option value="Health Care: Insurance and Managed Care">Health Care: Insurance and Managed Care</option>
<option value="Health Care: Medical Facilities">Health Care: Medical Facilities</option>
<option value="Health Care: Pharmacy and Other Services">Health Care: Pharmacy and Other Services</option>
<option value="Health, Wellness and Fitness">Health, Wellness and Fitness</option>
<option value="Furnishings">Home Equipment</option>
<option value="Homebuilders">Homebuilders</option>
<option value="Hospitals & Healthcare">Hospitals & Healthcare</option>
<option value="Hospitals">Hospitals</option>
<option value="Hospitality">Hospitality</option>
<option value="Casinos">Hotels</option>
<option value="Household and Personal Products">Household and Personal Products</option>
<option value="Human Resources">Human Resources</option>
<option value="Industrial Automation">Industrial Automation</option>
<option value="Industrial Machinery">Industrial Machinery</option>
<option value="Information Technology and Services">Information Technology and Services</option>
<option value="Insurance: Life and Health (Mutual)">Insurance: Life and Health (Mutual)</option>
<option value="Insurance: Life and Health (Stock)">Insurance: Life and Health (Stock)</option>
<option value="Insurance: Property and Casualty (Mutual)">Insurance: Property and Casualty (Mutual)</option>
<option value="Insurance: Property and Casualty (Stock)">Insurance: Property and Casualty (Stock)</option>
<option value="Internet Services and Retailing">Internet Services and Retailing</option>
<option value="Logistics and Supply Chain">Logistics and Supply Chain</option>
<option value="Package">Mail</option>
<option value="Management Consultant">Management Consultant</option>
<option value="Manufacturing">Manufacturing</option>
<option value="Marketing and Advertising">Marketing and Advertising</option>
<option value="Medical Devices">Medical Devices</option>
<option value="Media">Media</option>
<option value="Medical Products and Equipment">Medical Products and Equipment</option>
<option value="Mining and Crude-Oil Production">Mining and Crude-Oil Production</option>
<option value="Metals">Metals</option>
<option value="Miscellaneous">Miscellaneous</option>
<option value="Network and Other Communications Equipment">Network and Other Communications Equipment</option>
<option value="Motor Vehicles and Parts">Motor Vehicles and Parts</option>
<option value="Oil & Gas">Oil & Gas</option>
<option value="Oil & Gas Equipment Services">Oil & Gas Equipment Services</option>
<option value="Oil & Energy">Oil & Energy</option>
<option value="Package/Freight Delivery">Package/Freight Delivery</option>
<option value="Packaging and Containers">Packaging and Containers</option>
<option value="Paper & Forest Products">Paper & Forest Products</option>
<option value="Petroleum Refining">Petroleum Refining</option>
<option value="Pharmaceuticals & Life Sciences">Pharmaceuticals & Life Sciences</option>
<option value="Power & Utilities">Power & Utilities</option>
<option value="Professional Services">Professional Services</option>
<option value="Printing">Printing</option>
<option value="Real Estate">Real Estate</option>
<option value="Pharmaceuticals">Pharmaceuticals</option>
<option value="Pipelines">Pipelines</option>
<option value="Public Relations and Communications">Public Relations and Communications</option>
<option value="Public Safety">Public Safety</option>
<option value="Research">Research</option>
<option value="Publishing">Publishing</option>
<option value="Railroads">Railroads</option>
<option value="Semiconductors">Semiconductors</option>
<option value="Scientific Photographic and Control Equipment">Scientific Photographic and Control Equipment</option>
<option value="Securities">Securities</option>
<option value="Software">Software</option>
<option value="Specialty Retailers: Apparel">Specialty Retailers: Apparel</option>
<option value="Staffing and Recruiting">Staffing and Recruiting</option>
<option value="Technology">Technology</option>
<option value="Telecommunications">Telecommunications</option>
<option value="Training Provider">Training Provider</option>
<option value="Textiles">Textiles</option>
<option value="Temporary Help">Temporary Help</option>
<option value="Tobacco">Tobacco</option>
<option value="Sporting Goods">Toys and Sporting Goods</option>
<option value="Transportation Equipment">Transportation Equipment</option>
<option value="Transportation and Logistics">Transportation and Logistics</option>
<option value="Trucking and Truck Leasing">Trucking and Truck Leasing</option>
<option value="Utilities: Gas and Electric">Utilities: Gas and Electric</option>
<option value="Utilities">Utilities</option>
<option value="Waste Management">Waste Management</option>
<option value="Wholesalers: Diversified">Wholesalers: Diversified</option>
<option value="Wholesalers: Electronics and Office Equipment">Wholesalers: Electronics and Office Equipment</option>
<option value="Wholesalers: Food and Grocery">Wholesalers: Food and Grocery</option>
<option value="Wholesalers: Health Care">Wholesalers: Health Care</option>
<option value=""></option>
</select></div>
</div>
<div>
<div class="hs-richtext hs-main-font-element">Please let us know about your sector, functional, and region focus areas:</div>
<div class="hs_sector_function_regions hs-sector_function_regions hs-fieldtype-textarea field hs-form-field"><label id="label-sector_function_regions-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class=""
placeholder="Enter your Sector, Function, Regions" for="sector_function_regions-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Sector, Function, Regions</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><textarea id="sector_function_regions-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input hs-fieldtype-textarea" name="sector_function_regions" placeholder=""></textarea></div>
</div>
</div>
<div>
<div class="hs-richtext hs-main-font-element">Please let us know which specific events you are interested in sponsoring / exhibiting at:</div>
<div class="hs_events hs-events hs-fieldtype-textarea field hs-form-field"><label id="label-events-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Events"
for="events-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Events</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><textarea id="events-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input hs-fieldtype-textarea" name="events" placeholder=""></textarea></div>
</div>
</div>
<div>
<div class="hs-richtext hs-main-font-element">What size space are you interested in?</div>
<div class="hs_preferred_size_of_space hs-preferred_size_of_space hs-fieldtype-select field hs-form-field"><label id="label-preferred_size_of_space-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class=""
placeholder="Enter your Exhibition Space: What size space are you interested in?" for="preferred_size_of_space-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Exhibition Space: What size space are you interested in?</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="preferred_size_of_space-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input is-placeholder" name="preferred_size_of_space">
<option disabled="" value="">- Please Select -</option>
<option value="Kiosk + 1 Pass">Kiosk + 1 Pass</option>
<option value="10*10 + 2 Passes">10*10 + 2 Passes</option>
<option value="10*20 + 5 Passes">10*20 + 5 Passes</option>
<option value="20*20 + 10 Passes">20*20 + 10 Passes</option>
<option value="Thought Leadership Opportunity Only">Thought Leadership Opportunity Only</option>
</select></div>
</div>
</div>
<div>
<div class="hs-richtext hs-main-font-element">We offer a variety of sponsorship elements to meet every budget range. Tell us what you’re generally interested in. (check all types that apply)</div>
<div class="hs_sponsor_assets hs-sponsor_assets hs-fieldtype-checkbox field hs-form-field"><label id="label-sponsor_assets-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Sponsor Assets"
for="sponsor_assets-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Sponsor Assets</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input">
<ul role="checkbox" class="inputs-list multi-container">
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets0-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets0-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Thought Leadership Opportunities (Workshop, Session Speaking, Moderator)"><span>Thought Leadership Opportunities (Workshop, Session Speaking, Moderator)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets1-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets1-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Private Meetings (Private Breakfast, Lunch or Dinner Meetings)"><span>Private Meetings (Private Breakfast, Lunch or Dinner Meetings)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets2-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets2-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Pre-arranged and scheduled 1-2-1 Meetings"><span>Pre-arranged and scheduled 1-2-1 Meetings</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets3-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets3-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="On-Site Book Signing"><span>On-Site Book Signing</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets4-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets4-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Pre-Event Branding Opportunties (i.e. Visibility across all marketing channels)"><span>Pre-Event Branding Opportunties (i.e. Visibility across all marketing channels)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets5-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets5-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Powerful Lead Generation Email Campaign - Includes Email & Landing Page creation for your Premium Content Download Piece or Webinar"><span>Powerful Lead Generation Email Campaign -
Includes Email & Landing Page creation for your Premium Content Download Piece or Webinar</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets6-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets6-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Technology Test Drive - Showcase your Software to Attendees"><span>Technology Test Drive - Showcase your Software to Attendees</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets7-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets7-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Food & Beverage (i.e. breakfast, lunch, network break, ice cream, water station, food truck, etc.)"><span>Food & Beverage (i.e. breakfast, lunch, network break, ice cream, water
station, food truck, etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets8-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets8-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Signage/Branding (i.e. wall cling, banner, digital signage, lanyard, room key, etc.)"><span>Signage/Branding (i.e. wall cling, banner, digital signage, lanyard, room key,
etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets9-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets9-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Marketing/Messaging (i.e. seat drop, bag insert, video, etc.)"><span>Marketing/Messaging (i.e. seat drop, bag insert, video, etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets10-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets10-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Special Event (i.e. opening reception, exhibit hall reception, co-located sessions, etc.)"><span>Special Event (i.e. opening reception, exhibit hall reception, co-located sessions,
etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets11-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets11-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Interactive Technology (i.e. charging station, mobile app, WiFi, Twitter wall, etc.)"><span>Interactive Technology (i.e. charging station, mobile app, WiFi, Twitter wall,
etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets12-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets12-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Attendee Activity (i.e. spa lounge, arcade, shoe shine, give-a-way, etc.)"><span>Attendee Activity (i.e. spa lounge, arcade, shoe shine, give-a-way, etc.)</span></label></li>
<li class="hs-form-checkbox" role="checkbox"><label for="sponsor_assets13-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-form-checkbox-display"><input id="sponsor_assets13-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="hs-input"
type="checkbox" name="sponsor_assets" value="Other"><span>Other</span></label></li>
</ul>
</div>
</div>
</div>
<div>
<div class="hs-richtext hs-main-font-element">If you chose Other, or have a specific sponsorship element in mind, please tell us more:</div>
<div class="hs_other_sponsor_assets hs-other_sponsor_assets hs-fieldtype-textarea field hs-form-field"><label id="label-other_sponsor_assets-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa" class="" placeholder="Enter your Other Sponsor Assets"
for="other_sponsor_assets-f2697d1e-ac5e-4595-b610-2c47d7c6a2fa"><span>Other Sponsor Assets</span></label>
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Register
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
The Premier Cross-Industry Gathering of Business Transformation & Operational
Excellence Industry Leaders & Senior-Executives.
DATE
07-10 May, 2024
WHERE
Orlando
Renaissance Orlando at SeaWorld®
#BTOESInsights
* REGISTER NOW
Solve Your Greatest Challenges
SUPER EARLY BIRD DISCOUNT
Register before October 27th, and save up to $2248
* BTOES HIGHLIGHTS VIDEO
The best moments from BTOES
* BECOME AN EXHIBITOR
Thought leadership, Visibility and Exceptional Leads
* REQUEST TO SPEAK
Are you a World-Class Expert
* DOWNLOAD THE NEW BTOES SPONSORSHIP BROCHURE
Let us deliver you Engaged Leads, Exceptional Thought-Leadership and a High
Level of Visibility
* SAVE THE DATE
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AWARDS
View Award Site
The Business Transformation & Operational Excellence Awards have been
established to showcase globally the most outstanding achievements and real
results, which organisations achieve through the successful implementation of
Business & Digital Transformation, Operational Excellence & Innovation
Excellence programs.
* View Awards Site
* Download the Awards Sponsorship Prospectus (In-Person)
SPEAKERS
* View All Speakers
* Request to Speak
ROBERT CARTIA
VP- Business Process
ProMach
MONIKA MANGLA
Managing Director
Deloitte
DR. MARLENE KOLODZIEJ
Senior Vice President, Service Delivery RICOH Digital Services
Ricoh USA Inc
ANOOP KUMAR
Vice President & Head - Business Excellence
Infosys Limited
WILLIAM "BROU" GAUTIER
Director Spark Tank and Enterprise Performance Management
United States Air Force
XIAOCHEN ZHANG
Global Head - Innovation
Amazon
CYNTHIA LONG
Change Leader Continuous Improvement
Intuit
ANA FLAVIA CAVAGNOLI
Head of Business Transformation
Johnson & Johnson
ANISH SHARAN
Head of Digital Transformation
CME Group
MIR ALI
Head of Digital Engineering
Kraft Heinz
IAN PHILLIPS
LM Fellow & Chief Data Architect
Lockheed Martin
KAMAL MOHANTY
Senior Vice President
Citi
ANU PUJJI
Principal of Operational Excellence and Transformation
Amazon
HOWARD TIERSKY
CEO and Wall Street Journal Bestselling Author
FROM, The Digital Transformation Agency
VICTORIA PREYS
Operational Excellence Expert
Merck
THOMAS BERTELS
Founder and President
Purpose Works Consulting LLC.
MICHAEL DOVE
Vice President Enterprise Process Excellence and Quality
PSCU
PRASANNA PALAKONDA
Senior Enterprise Architecture Leader - Digital Business Transformation Leader &
Enterprise Strategy Leader
Molina Healthcare
STEVEN ALLEN
Vice President
Fiserv
STAN HOWELL
Vice President - Strategy & Business Excellence
Bristol Myers Squibb
PAUL MORETTI
Vice President Enterprise Transformation & Chapter Lead
Citizens Bank
MICHAEL CAVANAUGH
Senior Training Specialist
Stanford Healthcare
BRAD MORROW
Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer
Helmerich & Payne
RACHEL LOCKNER
Senior Vice President Operational Excellence
dentsu
NILOOFER DARBARY
Strategy and Business Transformation Leader
FAHRURAZI BIN BAHARUM
Head Organization Improvement, Senior Lean Six Sigma Master Black Belt
Petronas
THOMAS BALL
Architect Lead
Starbucks
PATRICK TAM
Vice President of Corporate Operational Excellence
ServiceNow
KEVIN INMAN
Senior Director SRE DevOPS
Fannie Mae
ARTUR VARTANYAN
Digital Technologies Expert
Dell Technologies
ERIN NEUMANN
VP, Operations Excellence
United Rentals
ISABELLA MANNING
Head of Organisational Change Management
Virgin Australia
JORDAN THURSTON
SVP, Global Head of Regulatory Profile Management & Performance Analytics
Citi
TODD VANHOUTEN
Senior Director of Strategy & Innovation
Cintas
KEN FREDMAN
VP, Head of Editorial, Design and Publishing
S&P Global
ROBERT CARTIA
VP- Business Process
ProMach
MONIKA MANGLA
Managing Director
Deloitte
DR. MARLENE KOLODZIEJ
Senior Vice President, Service Delivery RICOH Digital Services
Ricoh USA Inc
ANOOP KUMAR
Vice President & Head - Business Excellence
Infosys Limited
WILLIAM "BROU" GAUTIER
Director Spark Tank and Enterprise Performance Management
United States Air Force
XIAOCHEN ZHANG
Global Head - Innovation
Amazon
CYNTHIA LONG
Change Leader Continuous Improvement
Intuit
ANA FLAVIA CAVAGNOLI
Head of Business Transformation
Johnson & Johnson
WILLIAM "BROU" GAUTIER
Director Spark Tank and Enterprise Performance Management, United States Air
Force
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS (BTOES
2020)
Thursday 19th November 2020 | 08:45 - 09:25 am
BIOGRAPHY
Brou Gautier serves as the Director of Continuous Process Improvement and
Innovation (CPI2) and lead strategist for USAF Operational Excellence supporting
the Deputy Undersecretary of the Air Force, Management and Deputy Chief
Management Officer. In this capacity, MAJCOM/NAF commanders, CIOs, CTOs, Senior
Executive Service members and government leaders rely on his counsel and
leadership on lean policy and business strategies.
Mr. Gautier is a Master Black Belt and private sector business owner with
extensive experience in government and public sectors as both a leader and
on-the-ground change agent. He developed tactics, techniques and procedures to
improve command effectiveness, readiness & efficiency across a spectrum ranging
from maximizing contract ROI and authoring enterprise IT architecture analysis
to developing PMO governance support, business cases and root cause mitigation
strategies for complex problems. He has presented leader and organization
business transformation and deployment strategies for IQPC’s PEX LSS Summit,
Shingo International, and multiple DoD CPI Symposia.
Mr. Gautier received a B.Sc. from the US Air Force Academy, a Master of Air
Mobility degree from the Air Force Institute of Technology, and an MBA from
Auburn University.
XIAOCHEN ZHANG
Global Head - Innovation, Amazon
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE IN FINANCIAL SERVICES LIVE - A
VIRTUAL CONFERENCE
Tuesday 7th November 2023 | 11:00 - 11:45 am
BIOGRAPHY
Xiaochen is a Global Head of Innovation & Go-To-Market with AWS. In this role,
he leads a team of both technical and operational staff in shaping AWS emerging
technology and Web 3.0 related innovation offerings in the areas of digital
assets, central bank digital currency, green finance and regulatory and
supervisory technologies in supporting public sector financial institutions to
achieve their missions in monetary policy, financial stability, economic growth,
climate change and sustainable development.
CYNTHIA LONG
Change Leader Continuous Improvement, Intuit
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE IN FINANCIAL SERVICES LIVE - A
VIRTUAL CONFERENCE
Tuesday 7th November 2023 | 12:00 - 12:45 pm
BIOGRAPHY
Cynthia Long is an award winning Continuous Improvement Leader and Strategist.
Over the last 20 years, her passion for Lean Six Sigma has led her to create,
innovate, and be a Revolutionary Leader for Continuous Improvement. She is
based in San Diego.
As a leader in technology, Cynthia is driven to mentor other women so that they
can find magnificent opportunities for awesome careers in tech.
Her expertise includes, being a Revolutionary Leader for Continuous Improvement,
Business Transformation Strategist, Lean Six Sigma Master Black Belt, Public
Speaker and a dedicated Philanthropist and Mentor to women in tech.
Her speaking engagements include:
* Strategic Conversations- Mentoring and Beyond (Women in Technology)
* Build to Fit - Paint to Match; Continuous Improvement in an ever changing
landscape (ICMI Contact Center Expo 2022)
* Data; Driving from the Customer Seat (Intuit)
* Cost of Complexity (Intuit)
* Surviving Domestic Violence (Compass Center For Women and Families )
ANA FLAVIA CAVAGNOLI
Head of Business Transformation, Johnson & Johnson
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 13:55 - 14:25 pm
BIOGRAPHY
Ana has 24 years of experience working for Multinationals in different
countries, and currently, she is opening her own consulting company named Ignite
Business.
Ana works as a Sr Customer Experience Manager supporting Johnson and Johnson to
drive cultural change.
She is recently coaching and mentoring Johnson and Johnson technologies teams to
implement CX metrics that matter to the business with a human-centric approach.
Ana has Customer Experience Certification, holds an executive MBA, and is fluent
in 3 languages (English, Spanish, and Portuguese.)
ANISH SHARAN
Head of Digital Transformation, CME Group
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE WORLD SUMMIT & INDUSTRY AWARDS
(BTOES18)
Wednesday 14th March 2018 | 14:25 - 14:55 pm
BIOGRAPHY
Anish Sharan is the Head of Digital Transformation at Pritzker Private Capital
where he leads the development of digital capabilities that enhance customer
experience, drive operational excellence, and deepen data utilization across
PPC’s portfolio of companies. Pritzker Private Capital ("PPC"), a leader in
family direct investing, partners with middle-market companies based in North
America with leading positions in the manufactured products and services
sectors.
He joins Pritzker Private Capital from the Chicago Mercantile Exchange, where he
was Director of Transformation and Execution, responsible for driving
digitization, technology modernization, and enterprise transformation
initiatives. Mr. Sharan brings 20+ years of global leadership experience across
digital operations, e-commerce, and technology-focused roles at The Nielsen
Company, Leo Burnett Worldwide, Motorola, and Toyota.
Mr. Sharan holds an MBA from the University of Chicago Booth School of Business
and is a certified Lean Six Sigma Master Black Belt. He is also an adjunct
faculty at the Lakeforest Graduate School of Management.
MIR ALI
Head of Digital Engineering, Kraft Heinz
*
BIOGRAPHY
Mir Ali is a seasoned professional with over 22 years of experience in leading
technology teams across various industries, including consumer products,
restaurants, financial services, travel & and transportation, automotive, and
information technology. As a thought leader, Mir has demonstrated the ability to
build and motivate organizations towards achieving a shared vision. His career
is marked by strategic and technical leadership, along with the successful
execution of multi-year transformation initiatives.
In September 2021, Mir joined Kraft Heinz as the Head of Digital Engineering. In
this capacity, he collaborates with teams throughout the company to develop
innovative digital solutions, enhance customer and consumer experiences across
channels, and foster a culture of engineering excellence and innovation.
IAN PHILLIPS
LM Fellow & Chief Data Architect, Lockheed Martin
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 10:05 - 10:35 am
*
BIOGRAPHY
Ian Phillips is the Chief Data Architect for Lockheed Martin Aeronautics in Fort
Worth, TX. Ian is also a LM Fellow and INCOSE ESEP.
Ian first started working with data while developing applications using Public
Domain INGRES in the mid-1980s. He first developed the concept of Information
Lifecycles while working as the Chief Architect on a major project for NASA in
1998, and he continues to refine the Information Lifecycle concept to this day.
KAMAL MOHANTY
Senior Vice President, Citi
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 11:15 - 11:45 am
BIOGRAPHY
Kamal Mohanty is Senior Vice President at Citi, New York.
An Indian American business executive with 20 plus years of cross functional
expertise across product, technology, and risk in global organizations. Kamal is
an expert at creating growth strategy for scale and leading transformational
change with excellence. Successes include strategy, client experience, digital
transformation, building global teams, cross-functional team leadership, general
management, diversity, and inclusion.
Kamal holds a Bachelor's Degree in Electronics engineering from National
Institute of Science and Technology India and later completed the Senior
Executive Leadership Program at Harvard Business School.
ANU PUJJI
Principal of Operational Excellence and Transformation, Amazon
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 12:30 - 01:00 am
BIOGRAPHY
Anu is an experienced and passionate change agent. She has expertise in
partnering with c-suite executives and peers to drive the successful execution
of strategic and transformational programs, building lasting collaborations,
delighting customers and establishing best practice solution portfolios for
Quality-boosting initiatives.
Throughout her career she has served in four Fortune Healthcare companies and
non-for profit organizations such as WEDI (Work group for EDI) where she chaired
the workgroup for Healthcare Policy guidance. Her contributions towards setting
up best practices for interoperability and harmonization of Healthcare
Information were published in the 2013 WEDI Report.
Anu is an active contributor and champion of leading industry best practices
such as developing the rule book for the ICD 10 Testing programs. She was the
one of the leading members of the ”ICD-10 Testing collaborative” that promoted
sharing quality best practices amongst major healthcare payers including
UnitedHealth Care and Blue Shield of California. In 2019, Anu delivered a
compelling presentation at BTOES 2019 on driving innovation in the cultural
transformation for rapidly changing organizations. This presentation showcased
the transformational work that she has led at Molina Healthcare Inc.
Most recently, she has been invited by Amazon as their Principal of Operational
Excellence to establish global best practices and build a culture of operational
excellence for Human Resources of their Devices business.
Anu holds a Baccalaureate in Science, a Masters in Organic Chemistry and has
obtained Management credentials in Healthcare Administration from the Wharton
School of business. She is also a Certified LEAN Six Sigma Master Black Belt.
She is devoted to the cause of elevating the career goals of young women through
coaching and mentoring.
Her Hobbies include travel, study of period architecture and water sports.
HOWARD TIERSKY
CEO and Wall Street Journal Bestselling Author, FROM, The Digital Transformation
Agency
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 11:15 - 11:45 am
BIOGRAPHY
Howard is the Wall Street Journal bestselling author of Winning Digital
Customers: The Antidote to Irrelevance which was recently listed by Forbes as
“One of the ten most important business books of 2021.”
Howard was named by IDG as “One of The Top 10 Digital Transformation Influencers
to Follow Today,” and by Enterprise Management 360° as “One of the Top 10
Digital Transformation Influencers That Will Change Your World.”
As an entrepreneur, Howard has launched two successful companies that help large
brands transform to thrive in the digital age: FROM, The Digital Transformation
Agency and Innovation Loft. Among his dozens of Fortune 1000 clients are
Verizon, NBC, Universal Studios, JPMC, Morgan Stanley, the NBA, Visa, and
digital leaders like Facebook, Spotify, and Amazon.
Prior to founding his own companies, Howard spent 18 years with Ernst & Young
Consulting which then became part of Capgemini, one of the world’s leading
global consulting firms, where he helped launch their digital practice.
Howard speaks regularly at major industry conferences and is proud to have been
on the faculty of the NYU Tisch School of the Arts, his alma mater. He is a
frequent contributor to CIO Magazine.
VICTORIA PREYS
Operational Excellence Expert, Merck
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 01:30 - 02:00 am
BIOGRAPHY
Caring and Experienced Portfolio Operations and Project Management Leader within
the Pharmaceutical Industry. I aspire to lead and grow organizations with vision
and strategic focus, developing highly performing teams with energized leaders
who work transparently and ethically, go the extra mile to ensure delivery to
realistic and data-driven plans, collaborate with a sense of urgency to address
unmet medical needs and bring innovation to patients and healthcare communities
worldwide. Managed multi-million dollar annual budgets exceeding $100 million.
Proactively self-started and led several successful strategic initiatives
generating project lifetime savings greater than $52 million. I continually seek
to learn new skills while delivering and creating a value-added rewarding work
environment.
THOMAS BERTELS
Founder and President, Purpose Works Consulting LLC.
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 08:30 - 10:00 am
BIOGRAPHY
Thomas Bertels is a management consultant and business transformation expert on
a mission to make work more productive, valuable, meaningful, and impactful. He
has more than 25 years’ experience helping companies across a range of
industries, from start-ups to Fortune 500, transform how work gets done. Prior
to founding Purpose Works, Thomas was a founding partner at OXYGY/Valeocon
Consulting, a global consulting boutique. Earlier in his career, he led the
process improvement and design practice at Aon Consulting/Rath&Strong and held
various line management positions at ABB. Thomas has written several books and
authored numerous articles on process redesign, strategy deployment, change
management, organizational learning, metrics, and innovation. His latest book,
Fixing Work, will be published in September 2023.
MICHAEL DOVE
Vice President Enterprise Process Excellence and Quality, PSCU
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 04:00 - 04:30 am
BIOGRAPHY
Michael Dove is a member of the PSCU Member Experience organization and leads
the Enterprise Process Excellence & Quality team. This team consists of Lean Six
Sigma Master Black Belts & the Black Belt Process Engineering team, our Business
Transformation Program Managers, Operational Business Intelligence, Operational
Governance, Compliance & Quality as well as the Robotic Process Automation
Center of Excellence.
PSCU is the nation’s premier payments credit union service organization (CUSO).
For more than 40 years, PSCU has partnered with credit unions to help them grow
and meet evolving member demands. Leveraging digital technology, PSCU now
supports the success of more than 1,500 credit unions, representing more than
5.4 billion transactions annually.
Michael has been at PSCU since 2013, working 23 years with Bank of America prior
to that. He is a Certified Six Sigma Master Black Belt, Certified Scrum Master,
certified ADKAR Change Manager & International Coaching Federation Associate
Certified Coach. After more than four years in the role the enterprise leader
for operational excellence at PSCU, Michael and his staff of Master Black Belts
& Black Belts have trained over 700+ employees with 200+ of them gaining their
certification in Yellow Belt, Lean Specialist or Green Belt, as well as have
produced over $>1.2MM of financial value in improvement projects annually.
He is a regular speaker at OPEX Financial Services conferences, including this
year’s most upcoming virtual conferences.
He is also very active in PSCU’s Diversity Equity and Inclusion initiative. He
is the eastern regional leadership sponsor for PSCU’s Sankofa business resource
group, which provides mentoring and access to people of color within the
organization. He is also a member of the African American Credit Union
coalition.
He received a Bachelor’s degree in Business Management from the University of
Phoenix and Master’s degree in Adult Education from the University of South
Florida.
PRASANNA PALAKONDA
Senior Enterprise Architecture Leader - Digital Business Transformation Leader &
Enterprise Strategy Leader, Molina Healthcare
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 04:30 - 05:00 am
BIOGRAPHY
Highly Focused and a Visionary Digital Transformation leader with 23 years of
experience and a successful track record in leading Organizations to achieve
significant business results in large, global and complex Fortune 500
organizations achieving strategic and tactical goals. An Enterprise Architecture
and Strategy Leader with a big picture visionary thinking and providing thought
leadership to craft transformation strategies, aligned with Business Vision and
Organizational goals. Extensive experience with driving Business, technology and
architecture choices by setting up standards for simplification,
standardization, innovation and modernization. Proven ability in the areas of
Digital Business Transformation, Customer Experience & Growth, Change
Enablement, Operational Excellence, Business and IT Alignment Strategy,M&A and
Enterprise Business Integrations across various Business and Industry domains
such as Banking, Finance, Insurance, Pharmacy, HealthCare, Real Estate, IT
Consulting, Government and Retail Industries.
As a Digital Transformations, Enterprise Architecture and Strategy Leader, I
have led globally distributed cross functional teams in highly matrixed
organizations with people, processes, technologies and cultural barriers in
Cloud strategy, Application Rationalization, Modernization, API/Cloud
Modernization roadmaps, COE & Enterprise Governance, establish EA practices to
achieve desired Organization and Business goals.
STEVEN ALLEN
Vice President, Fiserv
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 05:00 - 05:30 am
BIOGRAPHY
Accomplished executive with a 25+ year career globally in commerce, financial
services, hospitality, telecommunications and pharmaceutical industries.
Business development and revenue generation expertise to ensure profitability.
Creator of innovative solutions that drive operational efficiency. Repeated
success transforming business environments resistant to change.
STAN HOWELL
Vice President - Strategy & Business Excellence, Bristol Myers Squibb
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 05:30 - 06:00 am
BIOGRAPHY
Stan Howell, Vice President, Strategy & Business Excellence at Bristol Myers
Squibb, holds an excellent track record in strategically leading and
transforming organizations to achieve manufacturing excellence. He has expertise
in developing strategic deployment plans that enable high-performance workforces
to achieve stellar business results while serving customers through
right-first-time business processes. With a career that spans across
manufacturing, supply chain, strategy realization, program management and
operational excellence. Stan is a proven leader in driving bottom-line results
and improving KPIs across numerous operation modalities including Small and
Large Molecule, Vaccines, Medical Devices and Cell Therapies.
PAUL MORETTI
Vice President Enterprise Transformation & Chapter Lead, Citizens Bank
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Friday 10th May 2024 | 15:15 - 15:50 pm
*
BIOGRAPHY
Paul Moretti is an Agile Transformation Executive Leader with expertise in agile
solutions, design thinking, and passion for embedding good practices, shifting
mindsets, perspectives, and cultural changes. He coached and mentored highly
collaborative cross-functional teams and stakeholders in FinTech, Banking, IT,
Insurance, Education, and Risk Management industries. He is recognized for
sustainability, operationalizing frameworks, developing and managing
stakeholders, and innovative leadership across multi-year agile culture
transformations. Paul is a solution designer and architect of enterprise agile
planning frameworks.
MICHAEL CAVANAUGH
Senior Training Specialist, Stanford Healthcare
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Friday 10th May 2024 | 10:25 - 10:55 am
*
BIOGRAPHY
Michael is a Change Maker, holding his Project Management Professional (PMP),
Advanced Certified Scrum Master (A-CSM), and Certified Scrum Product Owner
(CSPO) credentials. Formerly a Project Manager for the performing arts, Michael
joined Stanford Health Care in 2020 on the Business Operations Transformation's
Training and Communications team. There he spearheaded the creation,
development, and tracking of standard operating procedures, training lessons,
and role-specific onboarding. He also designed a tailor-made Learning
Management System within Supply Chain to be the source of truth for knowledge
management. In his work takes an Agile approach to prioritize value-based
solutions to unsolved problems or unmet needs. During his tenure he has helped a
dozen colleagues earn their Scrum certifications, eight leaders to earn their
PMP, and four Certified Materials Resource Professionals (CMRP). In his
communication role, Michael produces a Supply Chain specific newsletter and
podcast, as well as maintains their internal web pages and external website
Lately Michael has been leading Change Management for Supply Chain Supply Chain
transition ERPs. Ask Michael about his Masters's in Puppetry or time at Clown
College.
BRAD MORROW
Principal Process Excellence Champion and Lead LEAN 6 Sigma Trainer, Helmerich &
Payne
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 08:30 - 10:00 am
*
BIOGRAPHY
Brad Morrow is a Master Black Belt in Lean Six Sigma. He is a Principal Process
Excellence Champion and Lead LEAN 6 Sigma Trainer at the Tulsa Based firm
Helmerich & Payne. Brad invented and published the Lean tool TaaG analysis
(Trends at a Glance). He is also the creator of the new contemporary art form
Ignatian Rogue Art. Beyond this he is a professional magician (who performs
under the stage name Zane Black). As a magician he invented the magic genre of
Improv Magic. Brad is also a motivational speaker who speaks on topics such as
how to turn dreams into reality and he is the creator of the empowerment podcast
RACHEL LOCKNER
Senior Vice President Operational Excellence, dentsu
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 10:30 - 12:00 pm
BIOGRAPHY
I have been leading operational excellence for over 20 years at financial
services, insurance and media companies. I currently lead Operational Excellence
for the media in the Americas at dentsu. Since joining, dentsu in November 2021,
my team has driven change for our external clients by leading the transformation
of our company’s largest external client and redesigning key processes for other
global clients. Recently, my focus has been to improve the satisfaction of our
largest global clients through leading operational excellence remediation
programs. I have designed and implemented core operational excellence
foundational trainings and the structure to drive a culture of continuous
improvement globally. Prior to joining dentsu, I created and led the process
excellence and automation team at Moody’s for shared services. In this role, I
introduced and embedded a culture of process excellence in order to drive
results that resulted in the reduction of 365 days of cycle 6500 hours of non –
value add work within 18 months through process and automation efforts. The
Moody’s process excellence program was a finalist for The BTOES Business
Transformation and Operational Effectiveness organization award for program with
best value creation and innovation.
NILOOFER DARBARY
Strategy and Business Transformation Leader,
CULTURAL TRANSFORMATION LIVE - A VIRTUAL CONFERENCE
Tuesday 11th July 2023 | 09:00 - 09:45 am
BIOGRAPHY
Niloofer is an accomplished leader, with proven expertise driving strategic
initiatives at the CXO level, with significant impact for global conglomerates.
She has an innate understanding of diverse cultures, working across Asia,
Europe, and Americas.
Since joining Fiserv in 2016, she has lead multiple business innovation and
transformation initiatives, around go-to-market strategies, improving customer
experiences, and cost optimization. Preceding Fiserv, she was the transformation
lead at Hewlett Packard involved in the design and execution of mergers &
acquisitions, organization transformation and global delivery. She has been a
Diversity & Inclusion leader at Fiserv a topic she is passionate about.As an
industry-leading expert, Niloofer has been a key speaker at prestigious
conferences across Asia, Europe and Americas. She was also a judge for the
largest-scale, cross-industry leadership level event Digital Transformation &
Operational Excellence Industry Awards in 2021, and was nominated for the
"Change Agent" award at the Women in Payments USA Symposium 2022.
She is also a founding member of a global taskforce focused on creating more
awareness of a genetic mutation called G6PD Deficiency that affects
approximately 400 million individuals from diverse ethnicities.
FAHRURAZI BIN BAHARUM
Head Organization Improvement, Senior Lean Six Sigma Master Black Belt, Petronas
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 17:20 - 17:50 pm
*
BIOGRAPHY
Fahrurazi Baharum has more than 25 years of experience in business process
reengineering, process improvement & optimization, and continuous improvement in
Manufacturing and Oil & Gas sector. As a Head of Organization Improvement cum
Senior Master Black Belt, under the Organization Transformation Unit, Change
Management Department, Group Human Resource Management of PETRONAS, Fahrurazi
has led Lean Six Sigma Green Belt, Black Belt and Master Black Belt training,
and has trained & coached more than 700 Lean Six Sigma Practitioners for the
past 16 years. Fahrurazi attained his license and certification in Lean Six
Sigma from the American Society for Quality (ASQ) & Six Sigma Academy US. As a
passionate continuous improvement practitioner, Fahrurazi has led and
facilitated numerous Business Transformation, Process Reengineering, Improvement
& Optimization, and Lean Six Sigma initiatives across PETRONAS, with realized
audited value creation of more than USD 10 Billion of Cost Savings & Cash
Generation and contributed to more than 300,000 of man-hours savings.
Fahrurazi has been invited as the judge at various Innovation Competitions in
Malaysia, and guest speaker & panelist at established international and domestic
conference related to Manufacturing, Operational & Process Excellence and
Continuous Improvement.
THOMAS BALL
Architect Lead, Starbucks
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 09:15 - 09:45 am
*
BIOGRAPHY
Thomas Ball spent his early youth growing up among the radar sites and beautiful
countryside of rural Germany as an USAF Airman after joining the AF at the
earliest age possible. Transitioning through various technical programs, earning
his BS in Electronics Systems from Southern Illinois University, Carbondale, and
leaving the AF after serving on board a Communications Platform that performed
redundant technical services to the US Pentagon and our National Command
Authority, Thomas joined EDS, a pioneering technology leader, as Systems
Engineer. Leaving EDS with a core group to launch a technology internet startup
Thomas was pivotal in creating a foundational and pivotal technology platform
that lead to new directions for correlating search and personal preferences in a
new and challenging internet ecosystem. After consulting internationally, Thomas
joined Starbucks as Infrastructure Architect. While at Starbucks Thomas has
moved between the Data Platform, Foundational Infrastructure, and Cloud
transformation space. Thomas very much enjoys sharing his foundational
technology passion and experiences with others as well as listening to the
questions and observations on how technical ecosystems can be more resiliently
instantiated to provide higher levels of service and lower costs.
PATRICK TAM
Vice President of Corporate Operational Excellence, ServiceNow
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Friday 10th May 2024 | 11:35 - 12:05 pm
*
BIOGRAPHY
Patrick Tam is the Vice President of Operational Excellence at ServiceNow. In
this role, he is responsible for driving enterprise-wide operational
performance. Prior to ServiceNow, Patrick held various executive roles at Cisco,
including leading Corporate Transformation & Corporate Planning. Patrick is also
a professor at San Jose State University, teaching operational excellence
management to the next generation of leaders.
KEVIN INMAN
Senior Director SRE DevOPS, Fannie Mae
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 15:10 - 16:00 pm
*
BIOGRAPHY
A seasoned Technology Executive with a proven track record in Silicon Valley,
including Apple, eBay PayPal, Cisco, AppDynamics AWS, , I am highly adept at
optimizing team performance and building world class organizations at scale..
Passionate about system design and architecture coupled with disruptive
technologies to achieve remarkable results. Leveraging my expertise, I have
successfully built and elevated world-class engineering teams, organizations and
companies. My approach to work involves embracing the cutting edge of technology
and assembling a team of exceptionally talented individuals to work smarter and
more efficiently.
ARTUR VARTANYAN
Digital Technologies Expert, Dell Technologies
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 15:10 - 16:00 pm
*
BIOGRAPHY
Digital Technologies expert. Certified in digital technologies by top
universities (Harvard, INSEAD, Wharton, NYU) and global companies (Dell, IBM,
Linux Foundation).
18+ years of practice in IT industry across EMEA, including experience in
leadership roles in global IT companies – Dell Technologies, EMC & IBM.
7+ years of teaching digital technologies. Developed and led 12+ educational
programs on Big Data and Digital Transformation for leading universities in CIS
– Moscow State University, Russian Technological University (MIREA) and Moscow
Aviation Institute.
Author of 15 scientific publications on digital technologies, including SCOPUS
publications.
Presented at more than 200+ IT and digital conferences.
ERIN NEUMANN
VP, Operations Excellence, United Rentals
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 13:30 - 15:00 pm
*
BIOGRAPHY
Erin Neumann serves as the Vice President of Operations Excellence at United
Rentals, the North American equipment rental leader. In her current role, she
supports a branch network of 1,500+ locations through continuous improvement and
automation of critical maintenance and logistics processes. Ms. Neumann joined
United Rentals as a Director of Operational Excellence in 2017 and led multiple
customer service and operations efficiency initiatives across the organization.
Prior to joining the Company, Ms. Neumann specialized in Lean Manufacturing and
Strategy in the Aerospace & Defense sector. She served both public and private
sector clients as a Management consultant at Kearney in Washington, D.C. From
2007 through 2014, she held various roles at the former United Technologies
subsidiaries Raytheon Technologies, Pratt & Whitney and Sikorsky Aircraft. Ms.
Neumann holds a Master’s in Business Administration from NYU Stern and a
Bachelors of Business Administration from Loyola University Maryland.
ISABELLA MANNING
Head of Organisational Change Management, Virgin Australia
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 10:30 - 12:00 pm
*
BIOGRAPHY
15 years partnering with organisations and leaders to architect and execute
complex organizational change and transformation programs. Spent many years in
Mining and Resources as well as Banking and Finance, with the most recent
experience in aviation. Background as an Occupational Therapist. Ex Deloitte
Consulting.
JORDAN THURSTON
SVP, Global Head of Regulatory Profile Management & Performance Analytics, Citi
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Wednesday 8th May 2024 | 15:30 - 17:00 pm
*
BIOGRAPHY
Dr. Jordan C. Thurston is a 2x TEDx Speaker, self-starter, and thought leader
who shies away from the phrase “this is the way it’s always been done” and
drives efficiencies in his job and everyday life through process improvement.
Jordan has worked across the retail and financial industry, honing his craft of
improving processes and organizations globally, bridging the gap between theory
and practice.
Jordan currently works as Senior Vice President, Global Head of Regulatory
Profile Management & Performance Analytics at Citi where he drives process
improvement across his remit. In addition to his corporate role, he is the
Founder & CEO of Evolve Like a Dragonfly LLC and The Neopte Foundation, a
nonprofit that provides purpose and direction to youth from low-opportunity
backgrounds to pursue higher education (university & trade school).
In 2021, Jordan created The Dragonfly Construct, a process improvement
methodology that challenges the status quo of how strategy is developed and
implemented within a corporation and streamlines efficiencies to derive a new
format for strategic management and process improvement.
TODD VANHOUTEN
Senior Director of Strategy & Innovation, Cintas
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 08:45 - 09:15 am
*
BIOGRAPHY
Todd VanHouten is Senior Director of Strategy & Innovation at Cintas, overseeing
Product, Technology, and Operational strategy along with large change
initiatives. Todd has always been driven by a passion for innovation and views
technology-done-right as the greatest enabler of innovation in our generation.
KEN FREDMAN
VP, Head of Editorial, Design and Publishing, S&P Global
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 11:45 - 12:15 pm
*
BIOGRAPHY
Ken leads the Editorial, Design & Publishing (EDP) team created as part of S&P
Global’s merger with IHS Markit. His team supports the creation of essential
intelligence content, including articles, reports, presentations, infographics,
cartography, videos, podcasts and dashboards on global markets with high-quality
and consistent standards. The team uses its scale, with staff members located in
19 U.S. States and 10 countries, to provide 24/5 follow-the-sun operations for
sector and regional-specific news, analysis, research, and economic insights.
Ken is a member of S&P Global’s Research Council and heads the firm’s Editorial
Council to define style, develop editorial talent, share best practices, drive
content innovation, and protect the franchise through governance and standards.
Prior to S&P Global, Ken directed digital marketing strategy for investment
management businesses with BNY Mellon and J.P. Morgan.
ROBERT CARTIA
VP- Business Process, ProMach
DIGITAL TRANSFORMATION EXCELLENCE WORLD SUMMIT (BTOES DIGITAL)
Thursday 16th December 2021 | 16:00 - 16:30 pm
BIOGRAPHY
Rob is the VP- Business Process at ProMach. He is responsible for developing and
driving ProMach’s best practice approaches and KPIs for customer service,
operational improvements and excellence, and margin growth. Rob’s experience
spans 11 industries within 8 companies to include Sony, PepsiCo, Allegheny
Technologies Inc., GE, Johnson Controls Intl., Global Container Terminals, and
REV Group. In addition, Rob serves as the Chairman of the Board for Parkview
Community Federal Credit Union and Committee Member for the Aviation Maintenance
Program at Pittsburgh Institute of Aeronautics.
Rob has an MBA from the University of Pittsburgh and is a graduate of MIT’s
Advance Certificate in Executive Leadership Program. Rob’s background is in
Operations, Engineering, and Operational Excellence. In addition, Rob is a
veteran of the United States Air Force.
Rob has published breakthrough concepts through the American Society for Quality
and is currently in the process of publishing his first book.
MONIKA MANGLA
Managing Director, Deloitte
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 13:55 - 14:25 pm
*
BIOGRAPHY
Monika is a Managing Director with our Los Angeles practice focusing on driving
finance transformation across various global energy clients leveraging digital
technologies. She is a consulting boomerang joining Deloitte after spending more
than a decade in the OG&C industry. Outside of work, Monika is passionate about
volunteering and mentoring, in the area of sustainability, education, and women
empowerment, and serves on the board of a Maryland based non-profit. She enjoys
spending time with family, especially reading and traveling with her son for
soccer in her free time.
DR. MARLENE KOLODZIEJ
Senior Vice President, Service Delivery RICOH Digital Services, Ricoh USA Inc
DIGITAL WORKPLACE TRANSFORMATION LIVE - A VIRTUAL CONFERENCE
Thursday 31st August 2023 | 10:00 - 10:45 am
*
BIOGRAPHY
Dr. Marlene Kolodziej was appointed Senior Vice President, Service Delivery at
Ricoh USA, Inc. on October 1, 2022. Under her direction, the organization
executes on the company’s digital-first approach, providing customers with
unmatched value in a variety of areas encompassing Ricoh’s managed,
professional, and IT services.
Dr. Kolodziej joined Ricoh in 2019 as Vice President of Centralized Services,
quickly impacting the business by building and unifying teams dedicated to
service and supplies, device management, ITS support, eDiscovery, technical
services, and quality management. She also successfully established a global
support model for Ricoh spanning the U.S., Poland, Spain, Uruguay, Malaysia, and
South Africa.
A recognized leader in the development and implementation of customer-focused
transformative technology and support solutions, Dr. Kolodziej possesses more
than three decades of experience encompassing end-user support, personal
computing and technology, mobility, infrastructure, network, data center,
programming/development, applications, and LEAN/agile transformation. With
exposure to the chemical, publishing, finance, data retention and storage, and
healthcare industries, she has successfully led global technology and business
teams to implement innovative client support solutions that have increased
standardization, strengthened organizations, and decreased maintenance costs.
ANOOP KUMAR
Vice President & Head - Business Excellence, Infosys Limited
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE SUMMIT & INDUSTRY AWARDS
(BTOES)
Thursday 9th May 2024 | 08:45 - 09:15 am
*
BIOGRAPHY
Anoop is leading transformational changes towards making Infosys a Live
Enterprise and driving business excellence in collaboration with senior leaders
and cross-functional teams to amplify business outcomes, create sentient
organization and enhance business agility. He has diversified experience in
agile transformation, strategic quality management, change management, business
value articulation, analytics, competency development, and service efficiency
improvement by leveraging digital technologies. During his rich career, he has
gained extensive experience in implementing quality models/
framework/methodologies e.g., CMMI, Agile, SAFe, DevOps, ITIL, ISO, MBNQA, Six
Sigma/Lean to drive continuous improvement in product, process and service
quality for internal stakeholders and external clients at global scale. He has
been the Assessments Team Member (ATM) in several large scale, high maturity
CMMI assessments for over a decade. His thought leadership is manifested through
various publications, presentations, panel discussions, patents, blogs, and
development of prediction models.
WHY ATTEND?
The Business Transformation & Operational Excellence World Summit & Industry
Awards (BTOES) focuses on how organizations around the world are rethinking and
adjusting the role of operational excellence to prepare for the future,
transform their businesses, and gain a competitive advantage.
This event is the largest gathering of senior-level executives across the entire
business transformation & operational excellence ecosystem.
* Highlights Videos
* Keep Me Informed
* Who Should Attend
* Reasons To Attend
* Rationale for BTOES
* Key Themes
* Networking Opportunities
* Largest Scale
* The Most Engaging Event
* Biggest Challenges Addressed
* What is Operational Excellence
Who Should Attend
* CEOs, COOs CSOs, CIOs, CAOs, CMOs, CFOs, CLOs, Chief Excellence Officers
* Heads of / SVP & VP Global Operations, Global Operational Excellence Leader
* Global Heads, Heads of, EVPs, SVPs, VPs, Directors of Business Excellence,
Business Transformation, Innovation Excellence, Innovation Deployment Value
Creation, Productivity, Operational Excellence, Continuous Improvement,
Process Excellence, OpEx, Process Engineering, Strategy Execution, Change
Management, Customer Experience, Lean Enterprise, Capability Excellence,
Process Optimization & Process Management.
* VPs of Global Operational Excellence, Global Continuous Improvement, Process
Analysis, Enterprise Risk Management, Global Production & Logistics, Lean &
Six Sigma, Operational Excellence & Productivity, Business Process
Management.
* Business Process Management Champions, BPM Project Leaders.
* Lean Six Sigma Deployment Leaders / Champions / Lean Six Sigma Master Black
Belts
* Directors of Operations, Process Re-Engineering, Productivity, BPM, Lean Six
Sigma, Continuous Improvement, Business Reengineering, Performance
Excellence, Operational Excellence, Process Analysis, Manufacturing
Excellence, Productivity, Software Process Improvement
* From across all industries, including Manufacturing, Hospitals, Healthcare,
Medical Devices, Automotive & Transportation, Banking, Capital Markets &
Insurance, Consumer Products & Retail, Pharmaceuticals & Life Sciences,
Government, Armed Forces & Public Sector, Mining & Metals, Oil & Gas, Power &
Utilities, Real Estate, Hospitality & Construction, Technology, and
Communications.
Learn More
Reasons To Attend
WHY IS BTOES THE “MUST ATTEND” EVENT FOR SENIOR EXCELLENCE AND TRANSFORMATION
STRATEGISTS?
* Hear from the best selection of senior level Operational Excellence and
Business Transformation Leaders from the world’s biggest, most advanced
companies
* Gain insights from the fastest growing, most agile, most innovative
organisations into how they are achieving unprecedented levels of excellence
* Benchmark against the best in class across all major industries
* Get to grips with the evolving role of Operational Excellence as part of a
strategic tool kit for managing change
* Uncover cutting edge solutions, forge winning partnerships and grow your
network
* More discussion sessions, networking opportunities and interactivity
WHAT MAKES THE EVENT TRULY UNIQUE?
* The ONLY event to meaningfully address strategic BT and OE challenges in the
context of the bigger picture trends and global industry movements
transforming the way we do business
* The ONLY event to actually act on your feedback - More networking, more
interaction, more case studies
* The ONLY event to build its agenda through 6 months of painstaking primary
research with select innovative industry leading practitioners, ensuring our
content is weighted precisely to the most pressing industry challenges and
future trends
* Unrivalled levels of speaker content scrutiny to deliver the best content of
any event in this space and put our foot down on NO SALES PITCHES
* The event with the best spread of industry expertise, allowing you to learn
from parallel sector expertise and benchmark with the best in class
* The ONLY end-to-end Business Transformation & Operational Excellence event on
the market bringing the whole value stream and ecosystem together to look at
Innovation, Strategy, CX, Culture, Leadership & Agility to achieve top line
growth.
Learn More
Rationale for BTOES
WHAT IS THE RATIONALE BEHIND BTOES?
Managing the rate of Change in Industry 4.0
While the fourth industrial revolution has brought about unprecedented
opportunities to drive value creation through data-led, intelligent
machine-supported operational excellence; the comprehensive transformation
needed to realise this potential brings with it a great deal of uncertainty,
risk and complexity.
Rapid technological change has democratised innovation. While smaller, more
agile companies disrupt traditional industries, large organisations with
ingrained multi-layered legacy systems, processes, practices and cultures are
having to reassess how to bring their clout and experience to bear in
ever-changing business environments. Business as usual is simply not an option,
and the ability to effectively transform and continuously improve is fundamental
to survival and growth.
We are working towards:
* Increasing agility to manage constant rapid change
* Gaining enterprise wide visibility on systems, processes and culture
* Prioritising change and managing resources
* How to apply lessons from smaller, innovative, more agile companies
Holistic data-led, customer value centric approach
The modern customer is better connected, better informed and more vocal than
ever before; they have far less reliance on brands to provide them with the
information they need to make purchasing decisions. Seamless interactions across
all touch-points is the new baseline for customer experience excellence. Whether
consumer facing or not, the creation of customer value needs to be at the heart
of strategic development for all businesses. The systems, processes and culture
that support the development and delivery of customer value are of equal
importance to success.
We are working towards:
* Understanding changing customer demand and segmentation
* How to align E2E transformation with customer value creation
* Instilling a customer focused culture in non-customer facing business units
* Minimising risk of reputational damage and harnessing the power of customer
advocacy
The evolution of company culture in line with the future of work
As ever, cultural challenges remain the most significant barrier to operational
excellence and transformation success. The way we work is evolving: Mundane and
repetitive tasks are increasingly automated, the need to work on-site is
diminishing and traditional working siloes are being deconstructed. To overcome
resistance to changes in working practices, tools and environments, you need to
provide transparency and clarity around change and create consistent agency and
accountability at all levels of the business.
A culture of innovation is needed to harness the value that exists throughout
the organisation. A culture of continuous improvement is needed to inspire and
manage positive change. A culture of empathy and inclusion is needed to improve
wellbeing and performance. A balance between standardization and diversity needs
to be struck to get the best out of the people who embody the identity and
values of your organisation.
We are working towards:
* Hiring and retaining employees with the relevant skills
* Developing effective cultural change KPIs and metrics
* Strategies for effective communication and engagement
* Understanding future of work trends
Developing the leadership needed to support sustainable change and continuous
improvement
One of the things that successful transformation and excellence initiatives have
in common is consistent, ongoing, involvement from senior leadership.
Meaningful and lasting change can only happen if the people in your organisation
are aligned behind a strategic vision. Gaining an enterprise wide view of change
initiatives under strong leadership to prioritise resources is an extremely
complex challenge.
Operational Excellence and Transformation leaders feel frustrated in many cases
by the lack of sufficient top-down involvement and support for their
initiatives, and their own efforts are often frustrated by a personal lack of
strategic vision and enterprise-wide view of resources and priorities.
Communication between C-level executives and change leaders needs to be improved
to bridge the gap.
We are working towards:
* Techniques for getting meaningful C-level buy-in for change
* Competency gaps
* Leadership development program management
* How to develop an enterprise level strategic view as a change leader
* How to overcome project inertia and change saturation
Identifying and prioritising RPA and AI opportunities and other Industry 4.0
Technology
Data has been described as the oil of the modern age; the effective capture,
analysis and application of data is the fuel that drives successful operations
in all companies. There is nothing “magical” about AI or RPA. They simply
provide the opportunity to capture, analyse and use that data on a larger scale,
more precisely and more efficiently. The implications for efficiency,
cost-reduction and personalisation are enormous.
A pressing challenge for many organisations is identifying the right
opportunities and prioritising investment in RPA transformation. Operational
excellence methodologies are an indispensable tool in paving the way for
implementation and managing the necessary change. The scale of change, cultural
impediments and technical integration challenges are added to by the intrinsic
uncertainty that comes with the adoption of any rapidly developing technology.
We are working towards:
* Developing a business case and demonstrating ROI
* Risk mitigation
* Integration of new technology into existing processes and systems
* Overcoming cultural resistance to adoption of new technology
* Making the right decisions, at the right time for the right reasons
Ensuring the future of your organisation as a key element of value-creation
ecosystems
Traditional, inward looking innovation organisations working on long-term
product and service development cycles are no longer sufficient in their own
right to meet the demands of today’s markets. Fast-paced, agile innovation needs
to run in parallel with longer-term innovation and be strategically aligned.
Further to this, the scope of value-creation needs to be broadened to develop
new business models and diversification strategies, particularly in sectors like
energy, transport and financial services where traditional business models have
already been in part superseded by those more in tune with customer demand and
technological advances.
It isn’t enough for corporations to be reactive to disruption; they must become
an indispensable element of a value-creating ecosystem defining the future of
their industries. Many companies are increasingly looking outward to meet demand
through partnership, acquisition and investment in small, high-potential
start-ups. For companies large and small, defining their role in a
value-creating ecosystem will be key to shaping their future.
We are working towards:
* Maintaining relevance to survive and thrive
* Business model innovation and diversification strategy
* M&A integration strategy
* Incubator and accelerator investment and partnership strategy
WHAT ARE THE HOTTEST NEW AREAS OF FOCUS ON THIS YEAR’S AGENDA?
SCALING EXCELLENCE AND AGILITY
As disruptive business models, technology and organisations have matured and
entered the mainstream, there is an ever growing demand to bottle the essence
that made rapid success possible and apply it to operations at scale. This track
will provide focus on scaling excellence and agility from a joint perspective of
traditional industry giants and rapidly growing newer entrants. How do we
maintain the agility that lies at the heart of rapid growth organisations as
they continue to expand and scale up operations and put scalability at the heart
of Operational Excellence strategy?
How Environmental Sustainability is fast becoming a leading driver of
transformation
Climate change presents an existential threat to mankind, and environmental
sustainability will be an increasing driver of change both through consumer
demand and regulation. The winners will be organisations who embrace change and
the opportunities presented by moving ahead of the curve. This is an emerging
focus of great importance and will become a future segment of increasing weight
year on year. We are giving leaders in this space a forum to be at the heart of
developing a strategic approach to accelerating change both within their
organisations and wider sectors.
Moving the needle from awareness to action in correcting gender inequality
Thanks to the tireless work of many inspirational leaders, we have reached a
point where there is unprecedented awareness of inequality in the workplace. The
damaging effects of the gender pay gap, under-representation of women in
leadership roles, unconscious bias at all levels of business are now starting to
get the attention they deserve. We will be highlighting some of the real world
strategies that can be deployed to take the next steps in your organisation and
providing an environment in which to innovate new initiatives, grow
collaborative partnerships, formulate KPIs and develop training techniques to
help move the needle from talk to action.
Addressing supply chain transparency and compliance
There is increasing regulatory and customer demands on organisations to provide
supply chain transparency. Managing these risks is a growing area of focus,
particularly for large organisations with global operations. Distributed ledger
technology (Blockchain) has provided an opportunity for incorruptible
traceability of transactions at all stages of the supply chain which is a
game-changer for supply chain excellence. What do you need to do to take
advantage of the opportunities available?
Learn More
Key Themes
OPERATIONAL EXCELLENCE
* Excellence & Innovation Acceleration: Unleashing the Power of Great People
and Organization
* Deploying Toyota Kata to Enable CI Culture Development
* Standardized Work Implementation
* Leveraging Vendors to Drive Global Scale
* Enabling Supply Chain Excellence with Blockchain and the IoT
* Accelerating Project Execution using the Scaled Agile Framework and Total
Business Management
* The Evolving role of Operational Excellence in Industry 4.0
* The Approach to Human Manipulation: The Intersection of Psychology, Six Sigma
and Change Management
BUSINESS TRANSFORMATION
* The Secrets to Large-Scale Business Transformation Success
* Enabling Value-driven Transformation with People, Process and Technology
Aligned Behind Organisational Culture
* Defining your Identity as part of a Value-creating Ecosystem
* Identify and Prioritize Transformation Opportunities
* Process Controls Digital Transformation
* Aligning Business Transformation with the Future of Work
* Managing Large-scale E2E Supply chain Transformation
* Systems Thinking & Approach: The Enterprise Operating System for the Concept
to Cash Value Stream
* Agile Transformation in a regulated environment
* Enabling and Delivering Operational Excellence (OE) Through Management System
(OEMS) and Operational Discipline (OD) Deliverables
* World Class Manufacturing Transformation
* Managing Disruption to Industry Supply Chains
CULTURE TRANSFORMATION
* Mastering Change Management & Cultural Transformation
* The Recipe for Sustainable Organizational Productivity
* Culture Transformation KPI and Metrics Development
* The Neuroscience of Change and How to Make it Stick
* Developing an Action-oriented Mindset and Positive Culture to Drive
Transformation
* Approaching Operational Excellence Culture – The Systematic Way
* The Underestimated Value of Empathy in Sustainable Business Change
* Elevating Quality Culture & Quality Competencies for a Global Workforce
* Using E2E Customer Value and E2E Process to Drive Culture Change
* Supercharge Your Culture
* Why is Sustaining the Effects of Operational Excellence Programs so
Difficult?
INNOVATION EXCELLENCE
* From the Disrupted to the Disrupter - Leveraging your Business Value to
Become an Indispensable Agent of Change
* The Importance of Enduring Technology Partnerships to Future Success
* Design Thinking to Empower Industry 4.0 Leadership
* Sowing the Seeds of an Enduring Innovation Partnership Strategy
* Innovating culture! - Is it possible to unlock the intrapreneurial spirit
within a big traditional multinational corporation?
* Harnessing IoT Innovation to Transform
* Inspiring Innovation Enterprise Wide
* Designing a Roadmap to Optimize Short-term and Long-term Innovation
TECHNOLOGY EXCELLENCE
* Applying Lean Six Sigma to Big Data Analytics
* Introducing the Digital Workforce of the Future - RPA Change Management
Program
* Realising the Benefits of CMMI 2.0
* Innovation and Digital in the Future Supply Chain
* API and Open Architecture Development
* Exploring the role of Organizational Competencies in Information Technology
Outsourcing
* Enabling AI Project Initiatives with Agile Development
* Digitalization: How to move from hype to Generation of Business Return
* Digital Workforce Demand Management
CUSTOMER EXCELLENCE
* Bringing your Customer to the Center of Operational Transformation and
Intelligent Automation Adoption
* Connecting Customer Service to the Business Transformation Value Stream
* Managing Industry Change in line with ACES Mobility Trends
* Building Data-Privacy Compliance into your Customer Experience Excellence
Programs
* Leveraging Customer Journeys to Create end-to-end Value
LEADERSHIP EXCELLENCE
* Introducing the Digital Workforce of the Future with an Automation Change
Management Program
* Leader as Coach – A Lean Approach to Creating a Coaching Culture
* Lean Transformation of Training and Skills Development
* The Impact of Leadership Choices During Times of Transformation
* From Change Sponsors to Agents of Change - Leading a Re-imagined People-first
Transformation
* Assessment as an Accelerant to Operational Excellence
* Developing Frameworks to Inspire and Support Continuous Improvement
Champions, Attract and Retain Talent
SCALING EXCELLENCE AND AGILITY
* Cutting Through the Noise - How can you use AI to Drive Transformation and
Operational Excellence now?
* Operational Excellence, a Value-based Systems Approach at Scale
* Reinvigorating the Lean Approach with a Scalable Pilot Approach
* Best Practice from a Comprehensive Continuous Quality Improvement Program in
times of rapid change
* Creating a Symbiotic Relationship with Startups
* Agile and Innovation Approaches
STRATEGY EXECUTION EXCELLENCE
* Transforming through analytics in a non technical world
* Aligning an Organization Post Merger and Acquisition
* How to Identify and Resolve “Points of Failure” in Business Processes
* Delivering Exceptional Operations Results: Breaking Inertia Through the
Combination of Processes, People, and Measurements (KPIs)
* Process Management and Agile: A Joint Design and Implementation Approach
* Gaining Complete Visibility of your Processes with Data Mining
* How Advanced Communications Skills Can Turbo Charge Change Management
* Portfolio Workflow Management with Kanban and SAFe
Learn More
Networking Opportunities
More parties, dinners, and get-togethers, all about making new industry friends,
in the beautiful setting of the Orlando
* Welcome Cocktail Party - May 08, 2024.
* Operational Excellence Awards Gala Reception in the Peninsula 5-7 - May 09,
2024.
* Operational Excellence Awards Gala Event in the Peninsula 5-7 - May 09,
2024.
* Awards After Party in the Peninsula 5-7 - May 09, 2024.
* VIP Pre-Reception Party - May 09, 2024.
* NEW! Night Summit
* Hot Full-Service Breakfasts - May 07-10, 2024.
* Mid-Morning and Mid-Afternoon Themed Breaks - May 07-10, 2024
* Sit Down Full Service Plated Lunches in the Atrium B - May 07-10, 2024.
* Meet the Speaker Topic Themes Lunch Tables in the Atrium A&B/Broadwalk - May
09, 2024
* Industry Sector Themed Lunch Tables in the Atrium A&B/Broadwalk - May 10,
2024
* Organized Dinners - Around Conference Themes & Topics
* Wine Tasting
* Pre-event Golf Challenge
* Fun games to break the ice.
Learn More
Largest Scale
BTOES has been engineered to exceed expectations and create more engagement
opportunties:
* 80+ Speakers – All Practitioners - Industry Leaders, Thought Leaders,
Disruptors, & Legends.
* Over 100 Sessions
* 3 in-depth Dedicated Tracks with unparalleled opportunities for knowledge
sharing and networking, entitled the People Summit, Process Summit,
Technology Summit
* 20+ hours of social networking
* 16+ hours of session time dedicated to peer to peer exchange of ideas.
* 3 parallel Tracks Steams
* 60+ Track Sessions.
* 6+ Thought Leader Panel Discussions
* 5+ Leaders Benchmarking Boardrooms e.g. CEOs, Global Heads, VPs of.
* 50+ Round-Table Discussions.
* 20 Summit Interactive Workshops & Master Classes
* 100+ Poster Board Presentations
* 25+ Industry Press to be announced at the end of October
* 30+ Credible Solutions Providers in the Exhibit Hall, announced end of
October.
* 60+ Hours of Content on the Agenda
* 600+ Past Attendees. Amalgamation of 5 previous leading industry events
* 35,000+ Social Media Community Members.
* 1,00,000+ BTOES Insights Subscribers
Learn More
The Most Engaging Event
This event has been designed to provide create more meaningful conversations and
commercial connections.
* More lavish gala receptions and an award dinner after party (bubbly anyone?).
* More boardroom meetings, roundtable sessions, and interactive presentation
formats.
* More informal networking opportunities and breaks due to shorter presentation
formats
* More upscale food service, Hot Full Service Breakfasts, Delicious Mid-Morning
and Mid-Afternoon Breaks, Sit Down Full Service Plated Lunches (Filet Mignon
anyone), and don’t forget the Awards Dinner on May 09, 2024.
* More social activities to relax and unwind with your industry friends, wine
tastings, fun tours, dinners, golf events.
* More exclusive VIP events.
* Networking App - Best in class, easy to use, networking tool to arrange
meetings, both prior, during and post-event.
Learn More
Biggest Challenges Addressed
The summit will address some of the biggest challenges, which are:
* Rethinking operations end to end, incorporating digitalization activities
along the whole value chain
* Adapting and embracing new technologies and the new business models
* Cultural Transformation and creating a culture of Operational Excellence and
Innovation. Implementing effective Change Management programs. Driving
Corporate Culture Change and How to build and transform Organizational
Culture
* Leadership Understanding, Buy-In, Support and Sponsorship from ALL Leaders
which is critical. Operational Excellence needs commitment, resources and
cannot be optional.
* Sustaining a Continuous Improvement Culture (Key to this is Leadership
Buy-In)
* Achieving an Enterprise-Wide Operational Excellence Strategy
* End-to-end business transformation, with all departments’ processes working
in unison at scale to aligned goals and priorities.
* Keeping up with new technologies, relative value relevance, and the creation
of new opportunities. AI, Robotic Process Automation, Machine Learning, IOT,
Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing,
Mobile Applications are just some of the technology shifts.
* Integrating New Advanced Technologies
* Acquiring and managing start-ups
* Changing Customer Demands & Channels
* Building New Competitive Advantages.
* Integrating CI methodologies personalized to the organization.
* Ensuring initiatives are aligned with Key Strategic Priorities, across the
organization.
* Failure to innovate fast enough.
* Building a culture of innovation & agile mindset.
* Changing Workforce, Millennial Generation, Freelance Culture.
* Customer Experience Excellence in a less high touch environment.
Learn More
What is Operational Excellence
What is Operational Excellence? It is important we define it.
Operational Excellence is the execution of the business strategy more
consistently and reliably than the competition, with lower operational risk,
lower operating costs, and increased revenues relative to its competitor. It is
needed more than ever in today’s technology-driven rapidly changing business
models, which require organizations to undergo an end-to-end business
transformation. Operational Excellence can also be viewed as execution
excellence.
Some of the key process methodologies used are Lean Thinking, Six Sigma, Hoshin
Planning, Balanced Scorecard etc.
However, the focus of Operational Excellence goes beyond the traditional
continuous improvement methods to a long-term change in organizational culture.
Companies in pursuit of Operational Excellence do two things significantly
different than other companies: they manage their business and operational
processes systematically and invest in developing the right culture.
Operational Excellence manifests itself through integrated performance across
revenue, cost, and risk. It focuses on meeting customer expectation through the
continuous improvement of the operational processes and the culture of the
organization. The goal is to develop one single, integrated enterprise level
management system with the ideal flow. The second component, a culture of
Operational Discipline, is commonly described as doing the right thing, the
right way, every time. This culture is built upon guiding principles of
integrity, questioning attitude, always problem-solving, daily continuous
improvement mindset, level of knowledge, teamwork, and process driven.
Learn More
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companies in the world to network, share, and learn.
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TESTIMONIALS
The Business Transformation & Operational Excellence World Summit & Industry
Awards is the industry's largest senior-level event that is driven by the huge
industry demand for a large-scale, cross-industry, future-focused operational
excellence event that is energizing, inspiring, and engaging.
This event is an entirely fresh experience that defines the ecosystem and is
where the industry leaders gather to create the future.
It brings together the best and brightest individuals & organizations from
across key sectors to engage, network, benchmark and discuss the key challenges
and future trends within Operational Excellence, Lean, Six Sigma and Agile and
its application & impact on Business Transformation, Innovation Execution,
Agility, Customer Experience, Value Creation, Strategy and the very important
challenges surrounding Leadership & Cultural Transformation.
* View All Testimonials
> It was an exceptional moment when we first learned BMO Financial Group was the
> recipient of three WCBF Global Six Sigma and Business Improvement Awards.
> Theses awards are truly attributable to all the hard work and dedication of
> our employees across North America. Lean Six Sigma has enabled BMO Product
> Operations to significantly improve our customer service and organizational
> cost management in today's challenging economic environment. We are determined
> to intensify our commitment to Lean Six Sigma business improvements as we
> continue to deliver great customer experiences.
>
> Deployment Leader and Master Black Belt, BMO Financial Group
> I have found the summit to be among the best I've attended in my 30+ years.
> The speakers are professional; the presentations are informative and no sales
> attempts as I've seen in other settings.
>
> VP Performance Process Improvement , Universal Health Services
> The Summit and Industry Awards was outstanding. It was my pleasure both to
> participate and attend. I compliment both Brian and you and, of course,
> Vijay, on what can only be classified as a first class event. The pleasure in
> meeting you was mine and I look forward to future interaction.
>
> Strategic Planning & Continuous Process Improvement Director, US Army Military
> District of Washington and Joint Force Headquarters-National Capital Region
> Thank you for such a great Conference. Over the years, I have attended 25+
> conferences and I have never participated in one better. We appreciate you and
> your team's hard work!
>
>
>
> Raytheon Six Sigma Institute, RAYTHEON
> A tremendously informative and useful event. Unlike most summits that focus on
> presentations, this event informed, stimulated and provided insights that
> participants could use when they returned to their organization
>
>
>
> Director, Army Distributed Learning, US Army
> Great event. Very informative and eye opening to current issues
>
> TNG Analyst, US Army
> This summit is an excellent opportunity to interact with leaders across the
> spectrum of industries involved with Lean and Six Sigma and to re-energize our
> own deployments with new ideas and renewed passion for operational excellence
>
>
>
> Operational Excellence Analyst, Newfield Exploration
> The opportunity to network, hear practical implementation examples, see vendor
> updates and take away new ideas is just outstanding. Thank you!
>
> Manager, SW Process Improvement, RIM
> You guys run the best business improvement conferences with exceptional
> business leaders sharing best practices
>
> Lean Six Sigma Corporate Deployment Leader, BMO Financial Group
> Another great year! You have great people with Claire and Flora and others. I
> always enjoy your events
>
> SVP, SunTrust Banks, Inc.
> The 4th Annual Global Lean Six Sigma & Business Improvement Summit and
> Industry Awards was outstanding. It was my pleasure both to participate and
> attend. I compliment both Claire and you and, of course, Vijay, on what can
> only be classified as a first class event. The pleasure in meeting you was
> mine and I look forward to future interaction with your organization.
>
> Strategic Planning Officer and Continuous Process Improvement Director, US
> Army Military District of Washington and Joint Force Headquarters-National
> Capital Region
> It was very nice to finally meet you at the conference in Orlando. I really
> enjoyed everything. Congratulations on such wonderful work.
>
> Co-ordination Officer, United Nations
> Thanks for organizing another successful conference. There were quite a few
> opportunities for dialogue among experienced practitioners (MBB forum,
> Consultant panel, Deployment Leader benchmarking forum, etc). Well done.
>
> Strategy Deployment Leader - Six Sigma MBB, Black & Veatch Corporation
> I was very impressed with the representation at the conference and at the
> awards ceremony. Always striving for excellence!
>
> Vice President, Operational Quality & Training, Wyndham Vacation Ownership
> It was a great conference with some outstanding presentations. I look forward
> to next year.
>
> PE, MBB, Lean Six Sigma, Merck
> As in prior years, the Annual Global Lean Six Sigma & Business Improvement
> Summit and Industry Awards Program did an excellent assembling a diverse group
> of business professionals that all share the same passion for Continuous
> Improvement. This was clearly evident during the presentations they gave
> during the track sessions as well as their active participation in the plenary
> sessions.
>
> Productivity Director – NAIG, Praxair Inc.
> I was impressed at the diversity of industries that were represented at the
> conference. From technology to steel, to pharmaceuticals, there were a wide
> variety of companies who are really interested in learning best practices and
> sharing them with others.
>
> Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc.
> The range of companies and industries that were represented resulted in superb
> exchange of ideas
>
> Lead Master Black Belt, CR&D, DuPont
> As a new deployment leader, I attended three conferences last year, and yours
> was by far the best! I found the sessions to be varied and informative, and
> they were supplemented by opportunities to mingle with other participants and
> industry specialists. I look forward to making your an annual event!
>
> VP Service Quality, TD Canada Trust
> Interesting perspectives provide an excellent basis for determining how we can
> benefit from Six Sigma. Great location and venue!
>
> Director Head of Global Operations, World Bank
> Excellent insights…excellent thoughts. The speakers shared inspirational
> stories and helpful lessons learned
>
> Altas Program Improvement, Lockheed Martin
> This was a great opportunity to see first hand how other companies approach
> building quality into the design process. I have taken away numerous new ideas
> that I will incorporate into our model
>
> VP Six Sigma Business Excellence, Cigna Corporation
> Leadership, Energetic, Engaging, Wonderful Presentations
>
> Senior Vice President, Mckesson Corporation
> The conference on Lean Six Sigma showed how to integrate these proven
> methodologies in Manufacturing and Service companies as well as how to enable
> both Lean and Six Sigma by removing complexity from your business.
>
> VP, Master Black Belt, Quality & Productivity, Bank of America
> The speakers were all excellent
>
> Project Leader, United Space Alliance
> The summit was outstanding -- great networking and process improvement
> sharing!
>
> Electrical Value Stream Leader Process Excellence, Northrop Grumman
> Corporation
> The WCBF Global Six Sigma Summit and Awards Conference was our most successful
> marketing event for 2007. This was largely the result of the personal interest
> WCBF staff took in finding ways to optimize our visibility and facilitate
> contact with key prospects.
>
> VP Marketing, Instantis
> Very good! Excellent topics, pertinent to todays circumstances
>
> Driector Quality & O p Ex, Harley Davidson
> Excellent Balance of superb speakers, best vendors and relevant, practical
> topics. Must attend this event.
>
> LSS Champion, Northrop Grumman
> A Summit very well organized where the aim of the program is the content and
> the real research of best Practices. It was a hard job as an Awards Judge due
> to the real top level of competitors and their great results.
>
> Head of Quality, Ferrari Racing
> Thank you for such a great Conference. Over the years, I have attended 25+ Six
> Sigma Conferences and I have never participated in one better. We appreciate
> you and your team's hard work!
>
> Founder, Raytheon Six Sigma Institute, RAYTHEON
> I have found the congresss to be among the best I've attended in my 30+ years.
> The speakers are professional; the presentations are informative and no sales
> attempts as I've seen in other settings.
>
> VP Performance/Process Improvement , Universal Health Services
> These congresss are simply the best, and there really are no others even
> close. I have attended almost every year. The speakers are top shelf, there is
> great opportunity to make new contacts, and the event organization is
> wonderful.
>
> VP, Quality , Saint Vincent Health System
> You provide the most in-depth conferences that I have ever been to.
>
> VP - IP Capture Quality, US Bank
> Pre-summit workshops were very practical, tool-based, and I will certainly
> leverage. The summit had powerful key note speakers, experienced
> practitioners sharing their learnings and best practices. The awards ceremony
> event and dinner was very well done - pace was good, dinner was lovely,
> atmosphere was celebratory. Evening drinks events where we could spend more
> time networking. I was not able to stay for the post-summit workshops
> although I heard good things from 2 who did stay behind. As a speaker I also
> found the experience to be very rewarding. Your team was very organized from
> requesting the bio, updating the website, keeping me apprised via emails,
> etc. Thank you for the experience. I hope you will continue to reach out to
> us for other events.
>
>
>
> Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of
> Excellence and Governance , RBC Royal Bank
> Overall the summit was excellent, and I especially enjoyed, and had some good
> new learnings from a couple of the keynote speakers (Al Switzler and Norman
> Bodek) Good mix of topics on the panel breakout discussions.
>
> VP Operational Excellence, Intel
> The congress was exceptional--it also was great to hear Jim Collins.
>
> Global Consulting Enterprise Services, Ingersoll Rand
> Thank you for all the hard work you did to make it a success.
>
> Director of Lean Six Sigma, Department of Defense
> I always enjoy networking with professionals leading in problem solving. This
> year's congress was a good sharing of lessons learned and fresh practical
> ideas.
>
> Director of Continuous Improvement, United Airlines
> I would like to compliment you again on pulling off quite the event! It was
> well planned, organized and very informative. I spoke to several experts in
> the Six Sigma field who were very pleased with the entire event.
>
> Marketing & Sales Director, National Republic Bank of Chicago
>
>
> I have been attending WCBF conferences for 8 years, particularly those on Lean
> Six Sigma in Healthcare. These conferences are simply the best LSS conferences
> in healthcare, and there really are no others even close. I have attended
> almost every year. The speakers are top shelf, there is great opportunity to
> make new contacts, and the event organization is wonderful. Recently, I was
> asked by WCBF to chair the conference, so I was able to see deeper behind the
> scenes, and I know what great work is being done to produce these conferences.
> Given this exceptional product, I would highly recommend Vijay as the leader
> of this organization.
>
>
>
>
> Vice President, Quality, Saint Vincent Health System
> Over the last 10 years I have attended and spoken at many WCBF conferences
> around Lean Six Sigma in Healthcare. I have found the conferences to be among
> the best I've attended in my 30+ years in Healthcare. The speakers are
> professional, the presentations are informative and not sales attempts as I've
> seen in other settings and the staff of WCBF has always been very receptive in
> solving any problems that were experienced. I recommend these conferences
> without hesitation to my colleagues in Healthcare.
>
> VP Performance/Process Improvement, Universal Health Services
> Diverse, excellent agenda of topics delivered by actual practitioners of Lean
> Sigma. Good representation of multiple healthcare organization models.
>
> MBB, Lean Kaizen Leader, Johns Hopkins Medicine
> Your conference is a winner and I like being a part of it.
>
> US Army Military District of Washington , US Army Military District of
> Washington
> It was an honor for Avis Budget Group to win Best Organizational Achievement
> in Lean Enterprise Improvement from the WCBF in the first year of our Lean Six
> Sigma deployment. The award process was thorough and it gave Avis Budget
> Group a tremendous platform to demonstrate the success our young Performance
> Excellence deployment has achieved. The $40 million of verifiable hard-dollar
> savings ABG’s Performance Excellence team was able to achieve in its first
> year was a key deliverable of the company’s annual strategic plan.
>
> Performance Excellence Deployment Leader, Avis Budget Group
> It has been an honor to accept the award for Best Achievement of
> Organizational Business Improvement in Healthcare this year. The WCBF award
> has allowed SSFHS to increase the credibility of its Lean Six Sigma Program
> within its own system and in the communities it serves. The award shows our
> customers and competitors that we are committed to excel and progressing
> steadily as we improve the quality of care for our patients.
>
> Regional CEO, Sisters of St. Francis Health Services, Inc. – Northern Indiana
> Region
> I was very pleased to accept the award of Best Project Achievement in Business
> Enabling Processes on Delphi’s behalf. It was especially gratifying to receive
> external validation from a diverse and global audience that included
> contingents from some of our key customers and competitors.
>
> Global Director of Customer Satisfaction, Delphi Gas Engine Management Systems
> We are extremely excited to have received this recognition from WCBF for Best
> Emerging Business Improvement. I believe this terrific award recognizes that
> customers can depend on our ability to live our mission statement every day
> with on time delivery, lowest industry turn times, customer service of
> exceptional value, service and products of the highest quality. Also, I'd
> like to compliment WCBF for their excellent recognition program.
>
> President and Chief Executive Officer , PAS Technologies
> Capital One has received multiple awards through our participation in the WCBF
> Global Six Sigma Award Program, including most recently the 2008 Platinum
> Award for Process Excellence Project and the Best Project Achievement in
> Innovation or Product Development. This prestigious external recognition is a
> great confirmation of the exceptional business results delivered by our
> associates.
>
> Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank
> It was an exceptional moment when we first learned BMO Financial Group was the
> recipient of three WCBF Global Six Sigma and Business Improvement Awards.
> Theses awards are truly attributable to all the hard work and dedication of
> our employees across North America. Lean Six Sigma has enabled BMO Product
> Operations to significantly improve our customer service and organizational
> cost management in today's challenging economic environment. We are determined
> to intensify our commitment to Lean Six Sigma business improvements as we
> continue to deliver great customer experiences.
>
> Deployment Leader and Master Black Belt, BMO Financial Group
> I have found the summit to be among the best I've attended in my 30+ years.
> The speakers are professional; the presentations are informative and no sales
> attempts as I've seen in other settings.
>
> VP Performance Process Improvement , Universal Health Services
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