www.zendesk.com
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Submitted URL: http://zendesk.com/
Effective URL: https://www.zendesk.com/
Submission: On October 05 via manual from US — Scanned from US
Effective URL: https://www.zendesk.com/
Submission: On October 05 via manual from US — Scanned from US
Form analysis
1 forms found in the DOMPOST
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<span class="js-opt-in-notice"> Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) </span>
<span style="display: none;" class="js-opt-in-notice-webinars"> Please select this checkbox if you do not wish to receive marketing communications from Zendesk. </span>
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<span> By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the <a href="/company/agreements-and-terms/privacy-policy/" target="_blank">Zendesk Privacy Notice</a>.
Zendesk uses the information you provide to send future occasional emails about Zendesk products, services and relevant content. You can unsubscribe at any time. </span>
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<div class="field-wrap js-field-wrap js-privacy-notice privacy-notice">
<span> By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the <a href="/company/agreements-and-terms/privacy-policy/" target="_blank">Zendesk Privacy Policy</a>.
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<p class="gdpr-success-message gdpr-visible-show">Thank you for subscribing to our email communication. You can update your preferences or unsubscribe at any time.</p>
<p class="gdpr-visible-hide">Welcome to the club!</p>
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<p>Sorry, something went wrong!</p>
<p>Please reload the page and try again, or you can <a class="text-link" href="https://support.zendesk.com/hc/en-us/articles/4408843597850" target="_blank">contact Zendesk for support</a>.</p>
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Text Content
* Sign in * Product Support * Company * About us * Newsroom * Investors * Events * Careers * Diversity & Inclusion * Social Impact * Zendesk Foundation * Legal * Contact us * English * English (US) * English (UK) * Español * Español (LATAM) * Português * Français * Deutsch * Italiano * Nederlands * Dansk * Svenska * English (Australia) * English (India) * English (Singapore) * 日本語 * 한국어 * 繁體中文 (台灣) * 繁體中文 (香港特區) * ไทย * Zendesk. Be the company your customers want you to be. * Contact Us * Toggle Mobile Menu * Products * Zendesk for service The complete service solution * Zendesk for sales The modern sales solution * Sunshine Platform Fast, open, and flexible * Marketplace Apps, integrations, and partners * Pricing * Zendesk for service The complete service solution * Zendesk for sales The modern sales solution * Solutions * Enterprise Have conversations at scale * Small & medium businesses Grow without growing pains * Startups Get off on the right foot * Employee experience Treat employees like customers * Industries Meet your market’s needs * Conversational CRM Create lasting customer relationships * Demo * Resources * Blog Guides, reports, and best practices * Events and webinars Learn from wherever you are * Training and certification Learn how to use Zendesk and prove your expertise * Community Connect, learn, and engage with Zendesk users * Professional services Get hands-on help, dedicated support or expert guidance * What’s New with Zendesk Check out recent product updates * API & Developers Info for building things with Zendesk * Partners How to locate or become a Zendesk partner * Customer stories See what success with Zendesk looks like * Newsroom Company news and announcements * Company * Contact us * About us * Newsroom * Investors * Events * Careers * Diversity & Inclusion * Social Impact * Zendesk Foundation * Legal * Language * English (US) * English (UK) * Español * Español (LATAM) * Português * Français * Deutsch * Italiano * Nederlands * Dansk * Svenska * English (Australia) * English (India) * English (Singapore) * 日本語 * 한국어 * 繁體中文 (台灣) * 繁體中文 (香港特區) * ไทย * Free trial * Sign in CX Accelerator 2022 Events Hot-off-the-report findings to unlock growth for your business Register now CHAMPIONSOFCUSTOMERSERVICE Champions ofcustomerno-hasslenot waiting onsocialextra sauceactually havingcustomer servicereturnshold forevermessagingon the sidea nice dayservice Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Free trial Start a free trial View demo TAKE A QUICK TOUR The best way to learn about Zendesk is to experience it like a customer. See for yourself how Zendesk makes customer experience easy. SEE ZENDESK IN ACTION Start tour CX Accelerator Report BECOME AN INDUSTRY LEADER Assess your company’s customer experience, find out how you stack up against the leaders, and get a personalized report. Get started REV UP YOUR ROI EVALUATE THE ROI OF ZENDESK We commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the ROI of deploying Zendesk. Download now Feature updates THIS IS WHAT’S NEW The era of conversational CRM is here. Hear how our latest releases can connect customer conversations across your business. Watch now WHERE GOOD CONVERSATIONS BECOME GREAT EXPERIENCES To make customers happy, you need conversational experiences—connected communication across any channel. Service Sales Employee experience Start your free trial GIVE CUSTOMERS THE BEST SUPPORT Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels. Learn more Watch video > “We’re here to help our customers succeed online, and that’s something we hear > back from our customers. They just love our support channels.” Raphael Fontes Vice President of Customer Operations at Squarespace WIN PROSPECTS OVER Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell. Learn more Watch video > “Our customers get a better experience because there are no silos of > information, and that's resulted ultimately in more revenue and more deals > closing.” Yossi Mlynsky CEO at Upstack GET EMPLOYEES ANSWERS Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy. Learn more Watch video > “People kept using it, and kept giving raving, positive reviews – everyone > from the account executives, brokers, and the B2B partners they supported…It > was a good fit, so we started bringing in other groups to Zendesk.” Ben Chapman Director of Client-Facing Experience & Analytics at Homebridge CUSTOMIZE YOUR CUSTOMER EXPERIENCE Sunshine lets you customize and extend Zendesk to provide personalized experiences, help agents stay productive, and keep the entire business connected. Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way. Learn more Watch video #1 IN DIGITAL CUSTOMER SERVICE USE CASE BY > “Zendesk enables us to bring all the people involved in providing services to > customers in any way, shape, or form onto one platform. It gives us that one > comprehensive source of data and enables us to see what's going on with our > customers and the work we're doing holistically.“ Tim Sulzberger Service Design and Innovation Manager at REA Group > “Zendesk gave us the best practices we needed right out of the box to manage > customer support for all of our acquired businesses from one central platform. > As a result, our customer satisfaction across products went up from 89.2 > percent in June 2020 to 94.8 percent in November 2020.“ Rahul Subramaniam CEO at DevFactory > “Our Zendesk Customer Success Manager is very thorough, result-oriented, and > her guidance has helped us a lot in making the right choices. Two years ago, > she mentioned how a chatbot solution could help us automate straightforward > conversations and leave more complex issues to the human support team. > Fast-forward to today, and chatbot resolves 41% of our customer queries.“ François Picard Head of Operations at ShopBack THE BEST CUSTOMER EXPERIENCES ARE BUILT WITH ZENDESK The companies you use, use Zendesk See all customer stories THERE’S MORE WHERE THAT CAME FROM * How to provide great social media customer service * What is customer experience? (And how to deliver great CX) * 3 customer service metrics that matter * Customer support: Definition, skills, importance, and tips * What is a sales CRM? * Sales process fundamentals * Customer service definition, skills, and important qualities for 2022 * 5 of the best knowledge management examples CHAMPIONS OF AWESOME FREE TRIALS Start a free trial View demo Zendesk CHAMPIONS OF CUSTOMER SERVICE OUR PRODUCTS * Zendesk for service * Zendesk for sales * Sunshine Platform * Marketplace * Product updates TOP FEATURES * Ticketing system * Messaging & live chat * Help center * Voice * Community forums * Reporting & analytics * Answer Bot * Customer service software * Ticketing system software * Live chat software * Knowledge base * Forum software * Help desk software * Security RESOURCES * Product support * Request a demo * Blog * Training * Partners * Webinars * Customer Stories * Services COMPANY * About us * Newsroom * Investors * Events * Careers * Diversity & Inclusion * Social Impact * Contact us * Sitemap * System status * Zendesk Foundation * Legal FAVORITE THINGS * What is Zendesk * Zendesk for Enterprise * Zendesk for Small Business * Zendesk for Startups * Zendesk Benchmark * Gartner CRM Magic Quadrant * Customer Experience Trends * What is CRM? * CRM software guide * Join our research panel SUBSCRIBE TO RECEIVE NEWS AND UPDATES FROM ZENDESK. ENTER THE FOLD Subscribe to our newsletter. Please enter a valid email address Please enter a valid email address. Email addresses may not begin with: support, help, postmaster, noreply, no-reply, info Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Please select this checkbox if you do not wish to receive marketing communications from Zendesk. By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice. Zendesk uses the information you provide to send future occasional emails about Zendesk products, services and relevant content. You can unsubscribe at any time. By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the Zendesk Privacy Policy. Subscribe Thank you for subscribing to our email communication. You can update your preferences or unsubscribe at any time. Welcome to the club! Sorry, something went wrong! Please reload the page and try again, or you can contact Zendesk for support. * * * * * Terms of Use Privacy Notice Cookie Policy Cookie settings ©Zendesk 2022 TAKE ZENDESK FOR A SPIN See how our customer service solutions bring ease to the customer experience. Show me a demo Start free trial Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permissions. All rights reserved. 1:45 1:16 PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Cookie Policy Allow All MANAGE CONSENT PREFERENCES ESSENTIAL COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. View Vendor Details FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. View Vendor Details ANALYTICS COOKIES Analytics Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. View Vendor Details TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising. View Vendor Details SOCIAL MEDIA COOKIES Social Media Cookies These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools. View Vendor Details Back Button BACK Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Cookies * Name cookie name Confirm My Choices