www.namecheap.com Open in urlscan Pro
104.16.100.56  Public Scan

Submitted URL: http://mailtrackemailout1.namecheap.com/ls/click?upn=d4Ux3BKOIyI5eY6QPJogPyIQKgCf2RwqwYMdLDnTiQW5TSvSxTkRqw31SGZIkfPe2jpuE39hIWU0rEFHYjL...
Effective URL: https://www.namecheap.com/legal/general/privacy-policy/?utm_source=sendgrid_renewal&utm_medium=email&utm_content=footer_pr...
Submission: On February 27 via api from AZ — Scanned from DE

Form analysis 3 forms found in the DOM

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Legal PagesNamecheap Privacy Policy


NAMECHEAP PRIVACY POLICY

Namecheap is a leader in online privacy rights. We have created this privacy
statement in order to demonstrate our commitment to you, our customer, through
transparent, easy-to-understand information regarding our data practices. You
will understand what we collect, why we collect it and what we do with it. This
policy applies to all Namecheap brands, websites, apps, products, services or
technologies (we will collectively refer to these as “Services”). Additional
privacy practices for certain Services can be found in Details for Specific
Products and Services.


INFORMATION COLLECTION: ACCOUNT LEVEL

At an Account Level, we collect and use information necessary to enable you to
purchase and manage Services, provide you with support for those Services and to
curate your experience with us. Some information is collected and used based on
contractual consent and other is based on informed consent, which may be changed
at any time.

 * Basic Account Information.

Information Collected. Our site uses forms in which you give us contact
information (such as your name, address, phone number, fax number, billing
information, IP address and email address) so you can create an account, place
orders, register domains, request information, and request support help. As you
use your account, we may also collect support requests and other related types
of information that is specific to the management of your account and Services
with us.

Legal Requirement. This type of information is legally and/or contractually
required to be able to purchase and use Services. For example, we are required
to be able to verify this type of information upon request by our payment
processor. It is also required to be able to serve legal notices to you and is
mandated by certain Services we offer. In addition, some Services, such as
domains, require this information for you to purchase them. If you are
purchasing a domain from us, we are required by law to collect and retain this
information. We are further required to verify that the information provided is
accurate and serve legally required notices regarding your domain(s). Consent
for the collection, use and retention of this information for these purposes is
considered to be contractually given for the duration of your use of such
Service and any legally required retention period.

 * How We Use This Information.

Sending Emails. Legally Required. As noted above, we use emails to communicate
with you, to confirm your placed orders, to send information that you have
requested and to serve legally or contractually required communications. Legally
required emails cover ICANN mandated verification emails, renewal notices and
any other policy or procedure created by ICANN which governs the purchase of
domains. Additionally, we may be required by law to serve notices to you such as
DMCA Takedown Notices, UDRP notices, etc. Or, we may deem a change to one of our
policies to be material and, therefore, determine a duty (though not a legal
requirement) to inform you of this change. These types of communications do not
fall under any of our opt-out procedures.

Sending Emails: Service Communications & Promotional Communications. We also may
use this information when it is important for us to contact you regarding
functionality changes to Services you have purchased and/or our website and
provide customer service (“Service Communications”.) By creating an account with
us and/or purchasing our Services, you agree to receive these types of
communication and acknowledge that they are not optional. We also use this
information to share details about new services and special offers we think
you'll find valuable (“Promotional Communications”.) You are able to opt-out of
receiving Promotional Communications (or opt-into, depending on your country of
residence) through preferences in your account panel or the unsubscribe
instructions contained in the email communication.

Legally Required Disclosure. We will never share your information without your
permission or in ways other than as outlined in this policy. The only exceptions
to this are when we are required by law, in the good faith belief that such
action is necessary in order to comply with the law, or when we must comply with
a legal process. Examples of these types of exceptions are court orders,
subpoenas, and UDRP/URS processes. In each of these situations, we will
carefully review the documentation provided and only comply if such
documentation meets requisite legal standards.

Changes in Our Practices. If we change our information-handling practices or
other privacy aspects, we will post those changes on this privacy statement. If
we make any material changes we will notify you by means of a notice on this
site prior to the change becoming effective, and we may also try to notify you
through email of the privacy changes, if necessary.

 * Retention & Deletion of Account Information.

Personal Information Following Termination of Account. When your Namecheap
account is cancelled (either voluntarily or involuntarily) all of your
personally identifiable information is placed in "deactivated" status within our
corresponding databases. However, you should know that deactivation of your
account does not mean your personally identifiable information has been deleted
from our database entirely. We will retain and use your personally identifiable
information, if necessary, in order to resolve disputes, enforce our agreements
and/or as required by laws or regulations. Thus, it may not be immediately
deleted upon request and is an approved exception to GDPR and CCPA deletion
rights. By creating an account with us, using our support services and/or
purchasing Services, you acknowledge and agree to these terms of retention.
Information on how to close your account can be found here.


INFORMATION COLLECTION: SITE USAGE

 * Device Information. We collect information from your devices (computers,
   mobile phones, tablets, etc.), such as IP address, cookie information, so
   that we may recognize your devices to provide you with legal notices (if
   required by your country of residence), support services (when you contact
   our support staff) and personalized experiences on our site and emails.
   Certain types of collection and use may be optional and controlled via our
   cookie tools.
 * Information from Others. We are dedicated to continually improving your
   experience on our website. Like many companies, we use third-parties to help
   us track browsing, identify technical issues and provide ways to enhance your
   overall experience. Several of the tools that we use and what they do are:
    * Log Files: We use information gathered about you from our site statistics
      via log files provided by third-party tracking partners (for example, your
      IP address) to help diagnose problems with our server and to administer
      our website. We also gather broad demographic information from this data
      to help us improve our site and make your browsing and purchasing
      experiences more enjoyable. This is not linked to any personally
      identifiable information.
    * Cookies: Our site uses cookies to keep track of your session information.
      We do link the information we store in cookies to personally identifiable
      information you submit while on our site.We use both session ID cookies
      and persistent cookies. A session ID cookie expires when you close your
      browser. A persistent cookie remains on your hard drive for an extended
      period of time. You can remove persistent cookies by following directions
      provided in your internet browser’s “help” file.We also use cookies to
      store your username if you request to have your username remembered during
      login. That information will be used to pre-fill the login form at a later
      time. If you are referred to our website through an ad or a partner, we
      will store the referral information in the cookies.The use of cookies by
      our partners, affiliates, tracking utility company and service providers
      is not covered by our privacy statement. We do not have access or control
      over these cookies. Our tracking utility company uses session ID cookies
      to help us improve our site and make your browsing and purchasing
      experiences more enjoyable.For those customers in countries subject to
      GDPR and LGPD, please see your cookie preference panel for additional
      instructions on how to opt-in and opt-out of cookies. The cookie
      preference panel is accessible once you have acted upon the cookie policy
      pop-up.Find more information regarding the categories of cookies we use
      and our specific cookie policy here. By continuing to use and navigate our
      sites, services, applications, tools or messaging, you are agreeing to our
      use of cookies described in this Privacy Policy.
    * Gifs: Our third-party tracking utility company employs a software
      technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us
      better manage content on our site by informing us what content is
      effective. Clear gifs are tiny graphics with unique identifiers, similar
      in function to cookies; they are used to track the online movements of web
      users. In contrast to cookies, which are stored on a user’s computer hard
      drive, clear gifs are embedded invisibly on web pages and are about the
      size of the period at the end of this sentence. Our tracking utility
      company does not tie the information gathered by clear gifs to our
      customers’ personally identifiable information.

 * Contests: From time to time we request information from users via surveys or
   contests. Participation in these surveys or contests is completely voluntary,
   and the user, therefore, has a choice whether or not to respond and disclose
   this information. Information requested may include contact information (such
   as name, email and shipping address) and demographic information (such as zip
   code and age level). Contact information will be used to notify the winners
   and award prizes. Survey information will be used for purposes of monitoring
   or improving the use and satisfaction of this site and/or any other purpose
   that we explicitly disclose in the contest rules.
 * Testimonials: We post customer testimonials on our website which may contain
   personally identifiable information. We do obtain the customer's consent via
   email, prior to posting the testimonial, to post their name along with their
   testimonial. If you would like to request the removal of your testimonial
   from the site contact us at support@namecheap.com.
 * Public Blog: Our website offers a publicly accessible blog. You should be
   aware that any information you provide in this area may be read, collected
   and used by others who access it. To request removal of your personal
   information from our blog, contact us at support@namecheap.com. In some
   cases, we may not be able to remove your personal information. If this
   occurs, we will let you know if we are unable to do so and why.
 * Third-Party Product Offerings & Websites: Our site also contains links to
   other third-party websites, especially where we offer their products or
   services. Namecheap (www.namecheap.com) is not responsible for the privacy
   practices or the content of such websites. We encourage you to carefully read
   the privacy statement of any website you visit.


HOW WE SHARE THIS INFORMATION

Namecheap shares information within its affiliated brands and companies. We also
share information we have about you for the purposes described in this Privacy
Policy, including to provide Services that you have requested. We do not share
information that individually identifies our customers with companies,
organizations or individuals outside of Namecheap, unless one of the following
circumstances applies:

 * With Your Consent. We will share information with companies, organizations or
   individuals outside of Namecheap when we have your consent. This includes
   third party providers who offer products or services through our marketplace.
   These providers will each have their own privacy policies and will be
   identified in our Details for Specific Products and Services section.
 * Within Namecheap. Information may also be shared within Namecheap to provide
   support and delivery of Services you purchase.
 * With Partners. We may share your information with nonaffiliated companies who
   are:
    * Advertising, Analytics and Business Partners (Limited to Non-Personally
      Identifiable Information). We may share aggregated or pseudonymous
      information (including demographic information) with partners, such as
      measurement analytics, apps, or other companies.  We do not, however,
      share information that personally identifies you (personally identifiable
      information is information such as name or email address.)  When you use
      third-party apps, websites or other products integrated with our Services,
      they may collect information about your activities subject to their own
      terms and privacy policies. 
    * For Legal and Other Purposes. We may access, preserve and disclose
      information to investigate, prevent, or take action in connection with:
      (i) legal process and legal requests; (ii) enforcement of our Universal
      Terms of Service; (iii) claims that any content violates the rights of
      third-parties; (iv) requests for customer service; (v) technical issues;
      (vi) protecting the rights, property or personal safety of Namecheap, its
      users or the public; (vii) establishing or exercising our legal rights or
      defending against legal claims; or (viii) as otherwise required by law.
      This may include responding to lawful governmental requests.  Learn more
      about how we evaluate and respond to these requests here.

 * New Ownership. If the ownership or control of all or part of Namecheap or a
   specific Service changes as a result of a merger, acquisition or sale of
   assets, we may transfer your information to the new owner.


DETAILS FOR SPECIFIC PRODUCTS AND SERVICES

Additional privacy practices for certain Namecheap Services are included here.


RESIDENTS OF GDPR GOVERNED COUNTRIES

If you are a resident of a GDPR governed country, more information regarding
your GDPR rights may be found here.

Pursuant to Article 27 of the General Data Protection Regulation (GDPR),
NameCheap has appointed European Data Protection Office (EDPO) as its GDPR
representative in the EU. You can contact EDPO regarding matters pertaining to
the GDPR by:

 * using EDPO’s online request form: https://edpo.com/gdpr-data-request/
 * writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium


UK GENERAL DATA PROTECTION REGULATION (GDPR) – UK REPRESENTATIVE

Pursuant to Article 27 of the UK GDPR, NameCheap has appointed EDPO UK Ltd as
its UK GDPR representative in the UK. You can contact EDPO UK regarding matters
pertaining to the UK GDPR by:

 * using EDPO UK’s online request form: https://edpo.com/uk-gdpr-data-request/
 * writing to EDPO UK at 8 Northumberland Avenue, London WC2N 5BY, United
   Kingdom


YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional
rights regarding our use of your personal information. To learn more about your
California privacy rights, visit the CCPA Privacy Notice.


YOUR BRAZILIAN PRIVACY RIGHTS

If you are located in Brazil, you may learn more about your Brazilian privacy
rights here.


NEVADA STATE PRIVACY LAW

Nevada Residents

Pursuant to Nevada law, you may direct a business that operates an internet
website not to sell certain Personal Information a business has collected or
will collect about you. Namecheap does not sell your Personal Information
pursuant to Nevada law. For more information about how we handle and share your
Personal Information, or your rights under Nevada law, contact us
at nvprivacy@namecheap.com.


SITE SECURITY

Our site has security measures in place to protect the loss, misuse and
alteration of the information under our control. We use 128-bit SSL security to
encrypt any transmissions when you provide credit card information, personal
data, etc. No method of electronic storage or transmission over the internet is
100% secure, however. Therefore, we cannot guarantee its absolute security.


PROTECTING CHILDREN’S PRIVACY

Our Services are for a general audience.  We do not knowingly collect, use, or
share information that could reasonably be used to identify children under age
18 without prior parental consent or consistent with applicable law.


DATA PROCESSING AND TRANSFERS

When you use or interact with any of our Services, you consent to the data
processing, sharing, transferring and uses of your information as outlined in
this Privacy Policy, which will only be done when necessary for the performance
of our contract with you, when we have your consent to do so, or subject to the
appropriate standard contractual clauses. Regardless of the country where you
reside, you acknowledge that you are directly transferring your data to us in
our United States based servers and agree to processing within the United
States, where Namecheap processes its data. In addition, you authorize us to
transfer, process, store and use your information in countries other than your
own in accordance with this Privacy Policy and to provide you with Services.
Some of these countries may not have the same data protection safeguards as the
country where you reside. By using our Services, you consent to us transferring
information about you to these countries.

Compliance with legal, regulatory and law enforcement requests. We cooperate
with government and law enforcement officials and private parties to enforce and
comply with the law. We may disclose any information about you to government or
law enforcement officials or private parties as we, in our sole discretion,
believe necessary or appropriate to respond to claims and legal process (such as
subpoena requests), to protect our property and rights or the property and
rights of a third party, to protect the safety of the public or any person, or
to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we may take reasonable steps to
notify you if we are required to provide your personal information to third
parties as part of legal process. We will also share your information to the
extent necessary to comply with any ICANN, registry or ccTLD rules, regulations
and policies when you register a domain name with us. For reasons critical to
maintaining the security, stability and resiliency of the Internet, this
includes the transfer of domain name registration information to the underlying
domain registry operator and escrow provider, and publication of that
information as required by ICANN or with other third parties that demonstrate a
legitimate legal interest to such information.


OTHER IMPORTANT INFORMATION

This Privacy Policy Applies Only to Namecheap. This Privacy Policy does not
apply to the practices of companies that Namecheap does not own or control, or
to people that Namecheap does not employ or manage.  In addition, some
third-party products may have different privacy policies and practices that are
not subject to this Privacy Policy. These products will be identified in the
Details for Specific Products and Services section.


CHANGES

We may update this Privacy Policy from time to time, so you should check it
periodically. If we make changes that are material, we will provide you with
appropriate notice before such changes take effect.


QUESTIONS & SUGGESTIONS

For privacy and GDPR related matters, you can contact our Data Protection Office
and our Data Protection Officer via email at dpo@namecheap.com.

If you have questions, suggestions or wish to make a complaint, please complete
a feedback form or you can contact us at Namecheap Support or 4600 E Washington
St suite 305, Phoenix, AZ 85034

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