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Text Content

Ameyo and Exotel Announce Merger
info@ameyo.com
MENUMENU
 * About Us
   * Why Ameyo
   * Leadership Team
   * Awards & Recognition
   * Careers
   * Testimonials
   * News & Press
   * Contact Us
 * Products
   * Call Center (Voice) Software
     * Features Overview
     * Inbound Call Center
     * Outbound Call Center
     * Auto Call Distributor (ACD)
     * Auto Dialer
     * CRM Integration
   * Omnichannel Contact Center
     * Features Overview
     * Live Chat
     * Social
     * Customer Journey Management
     * Omnichannel Automation
   * Omnichannel Helpdesk
     * Features Overview
     * Routing Rules
     * Unified Agent Desktop
     * Sentiment Analysis
     * Knowledge Base
     * Omnichannel Ticketing
   * Conversational AI
     * Voicebot
     * Chatbot
   * Virtual Call Center
     * Features Overview
   * Cloud Contact Center
     * Features Overview
   * Communication Platform As A Service (CPaaS)
 * Solutions
   * By Industry
     * Ed Tech
     * Banking
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     * e-commerce
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     * Telecommunications
     * BPO
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   * By Business Type
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   * By Business Need
     * Enterprise Contact Center
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     * Google’s Business Messages
 * Resources
   * Blog
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   * Webinars
   * Ebooks
   * Community
 * Partners
   * Partners
   * Partner Directory

Request a Demo


AI-POWERED CLOUD CUSTOMER ENGAGEMENT PLATFORM

#OneExo

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SOLUTIONS FOR STARTUPS TO ENTERPRISES



Ameyo Customer Experience Platform helps organizations of all sizes to create
positive customer experiences across voice and digital touchpoints

ON PREMISE SOLUTIONS

Complete control over infrastructure and data security

CLOUD SOLUTIONS

Easy-to-use yet powerful cloud-based call center software solution

HYBRID SOLUTIONS

Deployment flexibility and reduced Total Cost of Ownership (TCO)


CUSTOMER ENGAGEMENT SOLUTIONS FOR SALES, SERVICE & COLLECTIONS



ENTERPRISE CONTACT CENTER SOLUTION


Artificially intelligent omnichannel contact center software to help enterprises

Read more

REMOTE CALL
CENTER SOLUTION


A flexible, enterprise-ready solution to thrive in the contactless world

Read more

CLOUD CONTACT
CENTER


Easy-to-use, powerful cloud-based call center software to be up and running in
hours

Read more

OMNICHANNEL
HELPDESK


360-degree customer support with omnichannel ticket management

Read more

VIDEO CONTACT
CENTER


Humanize your Contact Center Interactions with Video Chat

Read more

DEBT COLLECTION
SOFTWARE


A simplified and secure debt collection software to accelerate your debt
recovery.

Read more

COMMUNICATION PLATFORM


Integrate real-time communications without owning or building a system

Read more

GOOGLE'S BUSINESS MESSAGES


Faster conversions and reduced queries with conversational marketing.

Read more

TRUECALLER VERIFIED
ID


Increase Call Pick up Rate with Truecaller for Business

Read more


TESTIMONIALS

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WE ARE REALLY PLEASED TO USE AMEYO’S SERVICE, ESPECIALLY THE SALIENT FEATURE OF
VOICEBOT

We are really pleased to use Ameyo’s service, especially the salient feature of
VoiceBot which is enabling Human Line Conversation. Our customers interact with
Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar
way. Moreover, we can able to achieve a 40% cost saving on operational costs due
to automated calls.

Thanks a lot for the Wonderful Product.

Special Thanks to the team for patiently handling our request & delivering
beyond expectations.

Kumar Konar
Collection Head



AMEYO HELPED GULF AFRICAN BANK MAKE THEIR BUSINESS MORE EFFICIENT AND PROFITABLE
BY OFFERING THEM UNIQUE SOLUTION

At GAB we have had the pleasure to use the system for about 2 years now.
Overall, it has been able to meet the desired expectations that we had as well
as improved our quality of service.

Phidelis Mwarenge
Contact Center Team Leader



METRO EDGE TECHNOLOGIES INCREASES ITS PRODUCTIVITY BY 60%

Ameyo’s Remote Contact Center Solution has helped us increase our productivity
by 60%. It is a very effective solution that helps our agents

Kingsley Bennett
CEO



KHAN BANK CHOOSES AMEYO BECAUSE OF ITS HIGHLY EFFICIENT, FLEXIBLE, AND SECURE
SOLUTION

The implementation scale was huge with lot of complexity. It was a major task
for us to comply with security requirements and other business requirements. The
project team worked effortlessly, satisfying all the requirements.

Bilegt Tumurkhuyag
CX Senior Specialist



UNITEL EMBARKS ON A JOURNEY OF DIGITAL TRANSFORMATION WITH AMEYO

Since deploying Ameyo solution – IVR interactions increased almost 20%, taking
from physical and costly agents to self-service. The way we configure the IVR
system is very smooth and drag & drop and doesn’t involve IT & engineers.

Tulga Otgonbayar
Chief Information Officer



GLOBIVA’S OVERALL CONVERSIONS HAVE GONE UP BY 12-15% USING AMEYO’S OMNICHANNEL
SOLUTION

Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel
Solution. It provides tremendous data utilization and configuration capabilities
that makes it a choice for premium service providers. We are using this solution
for our international as well as domestic processes for its shortest response
time and amazing dialer capabilities.

Vikram Singh Nathawat
Director and Co-Founder


< >


LEADER IN CUSTOMER EXPERIENCE & CONTACT CENTER SOLUTIONS



The testimony of our commitment and consistency towards delivering world-class
products

Honorable Mention in Gartner Magic Quadrant for 3 Consecutive Years

Awarded Frost & Sullivan Asia Pacific CCI Leadership Award

Deloitte Technology Fast 500 ASIA PACIFIC, 2014


SEE WHAT AMEYO CAN DO FOR YOU

Schedule a call back request for a world-class customer experience.

Book My Fast, Non-obligatory Demo Now!


What are you looking for?*Contact Center SoftwareCloud Contact CenterHelpdesk
Ticketing SolutionAI BotOthers


By submitting this form, you agree to Ameyo's Privacy Policy




RECOMMENDED READING



Read, learn and enlighten from the best learning resources at your disposal

Ebook

ZERO-CODE GUIDE TO SMOOTHEN TELEPHONY INTEGRATION WITH YOUR CRM

Download e-book >>

Customer Success Story

AMEYO’S SOLUTION HELPED IMARQUE SOLUTIONS TO REDUCE THEIR OPERATIONAL COSTS BY
15%

Download case study >>

Whitepaper

HOW TO CHOOSE THE BEST MOBILE CALL CENTER SOFTWARE

Download whitepaper >>



COMPANY

 * Why Ameyo
 * Leadership
 * Awards & Recognition
 * Testimonials
 * Contact Us
 * News & Press

PRODUCTS

 * Fusion CX
 * Omni
 * Voice
 * Engage
 * Emerge
 * ComPaaS
 * Voicebot

FEATURES

 * Interactive Voice Response (IVR)
 * CRM Integration
 * Salesforce Integration
 * Zendesk Integration
 * Auto Dialer
 * Predictive Dialer
 * ACD (Automatic Call Distributor) System
 * HelpDesk Automation
 * Self Service
 * Reports & Dashboards
 * Knowledge Base Software

SOLUTIONS

 * Cloud Call Center Software
 * Cloud Contact Center Software
 * Virtual Call Center Software
 * Mobile Call Center
 * Customer Service Software
 * WhatsApp Customer Service
 * PBX Vs Contact Center Software
 * Customer Support System
 * Ticketing System

RESOURCES

 * Blogs
 * What is a Help Desk Software?
 * What is Call Center Software
 * What is Customer Experience (CX)?
 * What is a Call Center Dialer?
 * How to Setup a Call Center
 * What is Contact Center as a Service (CCaaS)
 * What is Hosted Contact Center?
 * What is Cloud Contact Center?

REGIONAL WEBSITES

 * Kenya
 * Nigeria
 * South Africa
 * Malaysia
 * Indonesia
 * Philippines
 * Vietnam
 * UAE
 * Saudi Arabia

Request Pricing

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