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IT PAYS TO BE A MEMBER

Enjoy exclusive discounts, $5 rewards, and 10% off your first purchase. It’s
fast and free to join.

Join nowRead more



ALL YOUR BENEFITS

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Member
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Plus Member Icon

Plus
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Welcome offer: 10% off your first purchaseIncluded for membersIncluded for plus
membersPoints on every purchase: $1 = 1 point | 200 point = $5 bonus
voucherIncluded for membersIncluded for plus membersExclusive offers &
discountsIncluded for membersIncluded for plus membersKlarna’s flexible payment
optionsIncluded for membersIncluded for plus membersA birthday treatIncluded for
membersIncluded for plus membersInvites to shopping eventsIncluded for
membersIncluded for plus membersDigital ReceiptsIncluded for membersIncluded for
plus membersFree online returnsIncluded for membersIncluded for plus membersFree
shipping over $40Included for membersIncluded for plus membersMonthly giftcard
giveawayIncluded for membersIncluded for plus membersDouble points daysIncluded
for membersIncluded for plus membersGarment collectingIncluded for
membersIncluded for plus membersFree shipping on all purchasesIncluded for plus
membersUnique experiencesIncluded for plus membersSurprise offersIncluded for
plus membersSpecial access to limited collectionsIncluded for plus members




HOW IT WORKS


HOW IT WORKS


SIGN-UP


HOW IT WORKS

It’s fast & free to join. Just submit your name, birthday & a password.

Join Now


EARN POINTS


EARN POINTS

Earn points every time you make a purchase. $1 = 1 point

All the ways to earn points



REDEEM REWARDS


REDEEM REWARDS

Receive a $5 Reward for every 200 points earned. Plus, we’ll send you other
perks and offers via email & the H&M app.




BECOME A PLUS MEMBER


BECOME A PLUS MEMBER

Reach 500 points to unlock the next level of rewards. You’ll gain access to even
better perks, privileges and deeper discounts.



1/4

25 %

For exclusive offers, great deals and all the latest trends — download the H&M
app!

Google Play


WELCOME OFFER


10% OFF WELCOME OFFER

To kick things off, new members enjoy 10% off their first purchase online or
in-store. Every $1 spent = 1 point earned.

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FLEXIBLE PAYMENT OPTIONS WITH KLARNA

Shop now and pay up to 30 days later or split your total into 4 interest-free
installments. No fuss, no fees.*

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FREE SHIPPING OVER $40

Plus, free online returns too! You’ve got nothing to lose and only new styles to
gain.

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EXCLUSIVE PERKS

Gift card giveaways, partnership promotions, special pricing, and so much more.
We make being a member worth your while.

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FAQ

What would you like to know?
What would you like to know?
WHAT DO I NEED TO KNOW BEFORE SIGNING UP TO THE H&M MEMBERSHIP?

It is an  all-digital loyalty program where you'll get points on all your
shopping, both in store and online. You'll also get special offers, rewards,
exclusive event invitations and much more.  

Here you'll find all your digital receipts from your store and online purchases
within 45 minutes.

Our membership is completely free of charge but you have to be 16 years old to
become a member.

Your member ID can be found on your account page.

Get more — become a member here.

HOW DO I EARN POINTS?
Every purchase you make is rewarded with points. To earn points in-store, always
remember to scan your member ID via the H&M app. Your points will be displayed
in your account, which can take up to 24 hours to updated.

WHERE CAN I FIND MY REWARDS?
You will receive updated information about your current offers and rewards on
your account page in your H&M app or on hm.com. Please note that a redeemed
discount reward cannot be returned and reused, and if you return an item the
points you earned for that item will be deducted from your account.
WHEN DO I REACH PLUS LEVEL?
Your membership level will be upgraded to the Plus level once you reach 500
points.
HOW DO BONUS VOUCHERS WORK?

Your Bonus can be applied both at the checkout online by choosing Add to Bag, or
in store by choosing Use in Store. Please not that choosing Use in store will
start a 15 minute count down in which the voucher must be used. The Bonus amount
is spread evenly across each item in your purchase, not on the total amount.
This means if you return something you will be given a refund for the amount you
paid for each individual item. 

Bonus vouchers will not be reissued if you make a return or exchange. The Bonus
amount is spread evenly across each item in your purchase, so if you return one
of several items you will be given a refund for the amount that you paid for
each item. Exchanges are available in store only, where you will be given an
exchange for an item of the same value to the one you are returning.

HOW DO I SPEND MY BONUS?
Your Bonus can be applied both at the checkout online by choosing Add to Bag, or
in store by choosing Use in Store. Please note that choosing Use in store will
start a 15 minute count down in which the voucher must be used. The Bonus amount
is spread evenly across each item in your purchase, not on the total amount.
This means if you return something you will be given a refund for the amount you
paid for each individual item. 
WILL I BE REFUNDED MY BONUS IF I MAKE A RETURN?
Bonus vouchers will not be reissued if you make a return or exchange. The Bonus
amount is spread evenly across each item in your purchase, so if you return one
or several items you will be given a refund for the amount that you paid for
each item. Exchanges are available in store only, where you will be given an
exchange for an item of the same value to the one you are returning.
WHY HAVEN'T I RECEIVED MY REWARD YET?
Rewards are issued 30 days after you reach 200 points and will be added to the
My Account section.
WHERE CAN I FIND MY RECEIPTS?
All receipts and order confirmations can be found under My account.
HOW LONG WILL I MAINTAIN MY PLUS STATUS?
After you become a Plus member, you will retain Plus status for the remainder of
your membership year as well as the following membership year. Note: Your
membership year starts on the day you join the program. For example, if you
joined on June 1, 2020 and became a Plus member on August 1, 2020, you will
retain Plus status until May 31, 2022.
FOR HOW LONG ARE MY POINTS VALID?
Your points are valid for 12 months following your membership start date. Your
membership year starts on a given date, found on the member ID. In the end of
the membership year, the points will be reset and a new membership year starts.
CAN I REGISTER POINTS AFTER A PURCHASE?
If you've forgotten to register your purchase, just bring your receipt back to
one of our stores. Open the H&M-app, find your member number and the sales
advisor will help you.
HOW MUCH IS A POINT WORTH?
$1 spent = 1 point
HOW DO I GET MY WELCOME OFFER?
When you've registered an account at hm.com or in the HM App you'll receive the
Welcome offer within the next 24 hours. You'll find it under My account. If you
haven't received it, check your spam filter or contact Customer service.
DO I NEED TO HAVE THE H&M APP TO BE A MEMBER?
You don't need the HM App to be a member, you can register your account on
hm.com.
HOW DO I LOG IN TO MY ACCOUNT?
With your email address and your password. 
WHERE CAN I FIND MY MEMBER CARD?
The member ID is found under My Account.
CAN I USE MY MEMBERSHIP ABROAD?
No, it's a country specific membership.
HOW ARE YOU HANDLING MY PERSONAL INFORMATION (GDPR)?
Please see detailed information regarding personal information under the Privacy
notice.
HOW MANY TIMES CAN I REDEEM AN OFFER?
It depends on the offer, it may vary.
HOW LONG IS AN OFFER VALID?
It depends on the offer, it may vary.
DO I EARN POINTS ON ALL PURCHASES?
Yes, points are earned on all purchases with the exception gift card and charity
items.
HOW DO I CANCEL MY MEMBERSHIP?
You can cancel your membership by contacting Customer Service.
HOW DO I USE PAY LATER?

When shopping online
Select Pay later as your payment option at checkout. Using Pay later online will
automatically activate Pay later for use in store.

When shopping in-store
If you've used Pay later online before and have the latest version of the H&M
app, you are all set to use Pay later in store. Just show the cashier your
QR-code. As soon as it's scanned, the purchase is registered.

If you've not used it online before, make sure that your H&M app is updated.
Activate Pay later easily under My Account, where you find your member QR-code. 


You can always check if Pay later is activated under My Account, by clicking on
your member QR-code. 

More information about Pay later and how to use the services online and in store
can be found here.


SHOP NOW. PAY WHEN IT'S PERFECT LATER

Shop now and pay in 30 days wit Klarna online and in-store. Handle all your
payments in the HM app. CA resident loans made or arranged pursuant to a
California Financing Law license.

Read more


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 * Corporate Governance


HELP

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 * Find a Store
 * Legal & Privacy
 * Contact
 * Gift Card Terms and Conditions
 * CA Supply Chains Act
 * California, Colorado, and Virginia Privacy Rights
 * Do Not Sell Or Share My Personal Data
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 * Report a scam
 * Cookie Notice
 * Cookie Settings


BECOME A MEMBER

Join now and get 10% off your next purchase!READ MORE

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The content of this site is copyright-protected and is the property of H&M
Hennes & Mauritz AB. H&M is committed to accessibility. That commitment means
H&M embraces WCAG guidelines and supports assistive technologies such as screen
readers. If you are using a screen reader, magnifier, or other assistive
technologies and are experiencing difficulties using this website, please call
our TOLL-FREE support line (855-466-7467) for assistance.

H&MH&M
United States$




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