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Insurers


SERFF FILING ACCESS (SFA)

Welcome to SERFF FILING ACCESS (“SFA”)!

SFA (accessible using the button at the bottom of this page) is a web site that
allows the general public to view form, rate, rule, and health plan binder
filings that insurance companies submitted to the Arizona Department of
Insurance and Financial Institutions (DIFI) in an electronic format, through the
System for Electronic Rate and Form Filing ("SERFF"). 

 * Rate filings contain the rates that insurers use to calculate the insurance
   premiums charged to customers. 
 * Form filings contain the insurance policy and related documents to be issued
   to a buying customer.
 * Rule filings contain the insurer’s guidelines for determining eligibility
   (underwriting) of a risk and other factors that determine how a risk will be
   rated and the premium charged.
 * A health plan binder is a group of documents related to a health insurer’s
   major medical plans, rates, network, formularies and service area.

Insurance filings can be complex and technical in nature, and may be difficult
to understand.   DIFI’s decisions related to filings are based upon laws and
regulations. 

The documents contained in form and rate filings are public information with a
few exceptions.  Occasionally, Arizona law requires insurance companies to
submit documents as part of a filing that the insurer believes are proprietary,
contain trade secrets, or are otherwise confidential.  Confidential records are
not available for public review.  You can submit a public records request if you
need to know whether a filing contains documents the insurer has claimed are
confidential.  

Warning!  Filings can contain public information that is protected from
reproduction by federal copyright laws.  You are responsible for ensuring you do
not violate the copyright law. 

If you are unable to find information you need via SFA, or if you need more
detailed information about a particular filing, you may submit a “Public Records
Request"


 WHERE TO GET HELP

Technical difficulties with the SFA web site NAIC SFA Help Desk
816-783-8990 sfahelp@naic.org LIFE & HEALTH Insurance Form and/or Advertising
Filings lifehealth@difi.az.gov HEALTH Insurance Rate Filings 602-364-3100
PROPERTY & CASUALTY Insurance Rate, Rule or Form filings Property & Casualty
602-364-3453
propcas@difi.az.gov

 

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Visit Website


SERFF FILING ACCESS (SFA)


CONTACT DIFI

100 North 15th Avenue, Suite 261

Phoenix, AZ

85007

1 (602) 364-3100


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