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PRIVACY STATEMENT

Equinix, Inc. and its affiliated companies (“Equinix”, “we”, “us”, or “our”) in
the United States and worldwide, in its three operating regions—the Americas,
EMEA, and Asia-Pacific—are committed to respecting your privacy, and recognize
the need for appropriate protection and management of any Personal Data that you
may provide us.

This Privacy Statement explains our practices with respect to Personal Data we
collect and process in connection with your relationship with us. This includes
Personal Data we collect:

 * through our website;
 * when you interact with us through social media;
 * through business relationships that you or your organization maintains with
   us;
 * when you request marketing or promotional material from us; or
 * through your employment relationship with us.

We encourage you to review this Privacy Statement to understand how we collect,
process, use, share, and safeguard your Personal Data. If you have any
questions, comments, or complaints about our practices, please contact us as
outlined in the section “How to Contact Us or Submit a Request” at the end of
this Privacy Statement.


WHAT IS PERSONAL DATA?

Personal Data is any information that enables us to identify you and that is
related to an identified or identifiable natural person (also known as a “Data
Subject”), such as a name, an identification number, location data, or an online
identifier. In some jurisdictions (e.g., Switzerland), data protection and
privacy laws also apply to identified or identifiable legal persons.



PERSONAL DATA WE COLLECT

We may collect Personal Data from you and about you from a variety of sources.
We strive to only collect Personal Data that is adequate, relevant, and limited
to achieve the purpose(s) for which it was collected. In addition, we strive to
keep all Personal Data accurate, complete, and reliable for its intended need,
and we only retain your Personal Data for as long as necessary to achieve the
purpose(s) for which it was collected, as explained more fully in the
section “How Long We Retain Your Personal Data”. Finally, we may, from time to
time, provide you with supplemental information at the time we collect your
Personal Data to address unique or situational collection needs.

Examples of the ways in which we collect your Personal Data include:
 

 * Information You Share with Us. We collect Personal Data when you provide it
   to us directly, such as through our business interactions with you; when you
   visit one of our office locations or IBX Data Centers; when you provide it to
   us throughout an employment or pre-employment relationship; when you respond
   to a survey that we sent you; or when you interact with us on our website,
   our online customer portals, or through social media.
   
   For example, if you visit one of our office locations, we may ask that you
   provide us your first and last name, business association, and email address
   in order to identify you as a visitor. Likewise, when you visit one of our
   IBX Data Centers, we may require you to provide us your first and last name,
   business association, job title or position, telephone number, email address,
   photo, and certain biometric information, such as a hand scan or other
   biometric-assessment technology developed in the future that Equinix may
   adopt.
   
   Likewise, if you contact us with questions, requests, or complaints, we may
   collect Personal Data sufficient to answer your questions, address your
   requests, and/or handle your complaints. We may also require you to provide
   Personal Data to authenticate your identity in order to answer your
   questions, address your requests, and/or handle your complaints.
   
   
 * Information Collected through a Representative. We collect Personal Data when
   a representative from an organization or company with which you are
   associated provides it to us directly, such as through the provision of
   access credentials to our customer portals.
   
   Equinix provides several online accounts for its customers to provide a
   variety of services. These online accounts include the customer portals such
   as the Equinix Customer Portal, the Equinix Marketplace Portal, and the
   Equinix Fabric Portal (not an exhaustive list; collectively, the “Equinix
   Portals”, “Customer Portal(s)” or “Portal(s)”). Each Portal requires
   individualized access credentials in order to log in, which are provisioned
   based on your first and last name, email address, business telephone number,
   and the company or organization with which you are associated.  We also use
   automated technologies to improve your experience of the Portals (see
   “Information Collected Automatically” below).
   
   For example, the Equinix Customer Portal allows registered Equinix customers
   to purchase additional Equinix Licensed Space and Services (as defined within
   relevant agreements with us) and to gain access to relevant information about
   the customer’s business relationship with Equinix. If you are associated with
   an Equinix customer that has access to the Equinix Customer Portal, a
   representative from your organization may provide us with your first and last
   name, business telephone number, and email address in order for us to provide
   you access credentials.
   
   
 * Information Collected Automatically. We collect Personal Data automatically
   when you visit our website through logging and analytics tools, cookies, and
   as a result of your use of and access to our Portals.  More information about
   cookies and similar technologies used in our websites (including our Portals)
   can be found in the section “Cookies and Other Tracking Technologies” below.
   
   Personal Data that we automatically collect may include the software and
   hardware attributes of the device you use to access our website and online
   services (such as our online employee or customer portals); unique device
   identification information; regional and language settings; performance data
   about our website and online services; network provider; and IP address (a
   number assigned to your device when you use the Internet).
   
   Location Information: If you permit us to access information about your
   location (including global positioning system or general location information
   derived from the network you use to access the Services), we collect the
   precise or general location information provided by your device to
   appropriately tailor certain regional settings, such as preferred language.
   
   Cookies, Web Tracking, and Advertising: We use cookies to personalize and
   enhance your experience online, to collect data about your visit to our
   website, to help diagnose problems with our servers, to administer our
   website and our online services, to evaluate the effectiveness of our
   marketing and advertising campaigns, and to permit analytics providers to
   gather information about your visit.
   
   Please see our Cookie Notice for more information about cookies and other web
   tracking technologies that we utilize; for information about how you can
   reject, delete, or prevent cookies from being placed on your system or
   device; and how you can opt out of, limit, or prevent certain web tracking
   technologies from collecting information about you.
   
   
 * Information Obtained from Third Parties. We collect Personal Data from
   third-party sources, including our service providers, such as Google
   Analytics and Google Adwords, Demandbase, Marketo, and Techtarget; through
   your interactions with us on social media; through industry, marketing, or
   trade associations events; and through database providers, public agencies,
   or credit bureaus.
   
   For example, if you attend an industry conference and allow the association
   to publish your Personal Data, we may collect information, such as your name,
   the business with which you are associated, your job title or position, and
   your email address. Likewise, if you apply for employment with us, we may
   perform certain diligence efforts that include collecting your Personal Data
   from public agencies and/or credit bureaus.
   
   In addition, if you choose to interact with us or our partners on social
   media by posting to our pages, tagging us (or using certain hashtags or other
   identifiers) in posts, or participating in activities, we may collect
   Personal Data from the social media account you use to interact with us,
   including the name associated with the account, the account handle, recent
   activity, the content of any posts in which we are tagged, and other
   information that may be contained on your social media profile to allow us to
   respond to the posts and understand and engage with our audience.

You have choices about certain information we collect. When you are asked to
provide your Personal Data, you may decline to do so; but if you choose not to
provide your Personal Data that is necessary for us to provide any aspect of our
services, you may not be able to use those services.

Moreover, to the extent that Personal Data you share with us is not your own
(because, for example, you are a representative of an Equinix customer), you
warrant that you have the right to provide such Personal Data, and you and the
business with which you are associated shall be fully responsible for any
liability arising from any such use of Personal Data, including indemnifying
Equinix from any such liability. If you share Personal Data with us that is not
your own, you agree to inform your agents, employees, or any authorized
personnel (e.g., contractors, partners, or authorized third parties) (i) that
their Personal Data may be processed by us; and (ii) of their rights regarding
the processing of their Personal Data in accordance with this Privacy Statement
and applicable data privacy and protection law.

Finally, we may collect data that is not identifiable to you or otherwise
associated with you, such as aggregated data, which is not Personal Data. To the
extent this data is stored or associated with your Personal Data, we will treat
it as Personal Data; otherwise, it is not subject to this Privacy Statement.


HOW WE USE YOUR PERSONAL DATA

We may use your Personal Data for one or more of the following business
purposes:

 * to provide you or the business with which you are associated with certain
   personalized services, including negotiation, execution, and management of
   customer contracts, as well as access to and use of our IBX Data Centers, our
   intranet, and our Portals, such as the Equinix Customer Portal, the Equinix
   Marketplace, and the Equinix Fabric Portal;
 * to support our internal activities, such as marketing, product and service
   development, dissemination of investor information, and recruiting;
 * to support our relationship with you and the business with which you are
   associated, including customer or technical support services, and accounting
   and billing services;
 * to support certain internal processes to ensure protection of property and
   interests for both Equinix and its customers, including fraud detection,
   internal auditing, supporting internal and external investigations, and
   conducting security assessments;
 * to inform you or the business with which you are associated of our products
   and services, and provide you with our latest information and news about us;
 * to enable you to contact us, and for us to respond to you;
 * to carry out, from time to time, certain satisfaction surveys about us; and
 * to analyze the use of our website or our online services (such as our Portals
   and our customer service) by you in order to develop and enhance the services
   we may provide to you and the business with which you are associated.

In addition to the uses outlined above, you may also upload additional Personal
Data to certain Equinix Portals, such as a photograph of yourself or other
representatives from your organization. This feature is completely voluntary,
and Equinix will only use that Personal Data in connection with the purpose for
which it was collected.


DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

We will not disclose your Personal Data to any third party except as follows:

 * We may share your Personal Data with our affiliated companies.
 * We may share your Personal Data with third parties when you ask us to do so
   (such as when you make a request for data portability).
 * We may share your Personal Data with our contracted service providers,
   suppliers, and third-party processors, such as third-party marketing service
   providers acting on our behalf and under our instructions. These providers
   are authorized to use your Personal Data only as necessary to provide us
   their services.

We do not sell your Personal Data to any third parties, whether for monetary or
other valuable consideration, and have not done so in the prior 12 months. If we
disclose your Personal Data as outlined above, we do so to facilitate the
relevant services or our employment relationship with you and not for direct
renumeration. Where we engage any service provider that will require access to
and use of Personal Data to provide certain services for and under the
instructions of Equinix, we take reasonable steps to ensure such service
provider complies with applicable data protection and privacy laws.

Finally, we reserve the right to disclose your Personal Data if required to do
so by law, in the good faith belief that such action is reasonably necessary to
comply with applicable law, or to protect the rights, property, or safety of
Equinix, its employees, customers, or the public.


NOTICE OF JOINT CONTROLLER FOR XSCALE CUSTOMERS

If you are an xScale customer or contractor, the details of the Equinix legal
entity (“Equinix Services”) and our partner (and its subsidiaries) (“Hyperscale
Entities”) that are jointly responsible for the processing of Personal Data
described in this notice will be set out in your customer or vendor contract.
References to "Equinix" in this notice should be read as if they were references
to Equinix Services and each Hyperscale Entity, and references to "premises"
should be read as if they were references to xScale data centers.  Equinix
Services and each Hyperscale Entity is responsible for complying with its
respective obligations under applicable data protection laws, ensuring the
lawful transfer of your Personal Data, and fulfilling any request you may make
in respect of your Personal Data. We recommend that you direct any request to
the Equinix Privacy Office at PrivacyOffice@equinix.com. However, you may make
such request to Equinix Services or to any Hyperscale Entity, regardless of
which entity is processing your personal data.


CROSS-BORDER TRANSFER OF YOUR PERSONAL DATA

Considering the global reach of our business, we may transfer your Personal Data
between our affiliated companies in the Americas, EMEA, and Asia-Pacific
regions, including locations where the data privacy legislation may differ from
that in your country or jurisdiction. In addition, we may transfer your Personal
Data to certain contracted service providers, as outlined in the section
“Disclosure of Your Personal Data to Third Parties”, to a region where the data
privacy legislation may differ from that in your country or jurisdiction.

However, we have in place appropriate transfer legitimization measures to ensure
the validity of Personal Data transfers to countries in which there is not a
similar level of protection as required under applicable data protection laws.
Those transfer legitimization measures include the implementation of Binding
Corporate Rules (enacted October 2019), as defined under European Union
regulations, and entry into appropriate inter-company data transfer agreements
based on the European Standard Contractual Clauses.


LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA

We process your Personal Data for, or based on, one or more of the following
legal bases:

 * Your Consent. When you opt-in to receive our marketing and promotional
   materials, we process your Personal Data to send messages to you about us and
   the products and services we offer. You can withdraw your consent at any
   time.
 * Performance of a Contract. We may use your Personal Data to enter into, or
   perform under, the agreement between us and you or the business with which
   you are associated.
 * Legitimate Interests. We may use your Personal Data for our legitimate
   interests, including improving our services; providing information about our
   products and/or services; preventing and detecting fraud; ensuring network
   and information security; and for administrative and legal compliance
   purposes.
 * Compliance with Legal Obligations and Protection of Individuals. We may use
   your Personal Data to comply with the law and our legal obligations, as well
   as to protect you and other individuals from certain harms.


HOW WE PROTECT YOUR PERSONAL DATA

We employ reasonable and appropriate physical, technical, and organizational
safeguards designed to promote the security of our systems and protect the
confidentiality, integrity, availability, and resilience of your Personal Data.
Those safeguards include: (i) the encryption of personal information where we
deem appropriate; (ii) the deployment of technical safeguards; (iii) taking
steps to ensure Personal Data is backed up and remains available in the event of
a security incident; and (iv) periodic testing, assessment, and evaluation of
the effectiveness of our safeguards.

However, no method of safeguarding information is completely secure. While we
use measures designed to protect your Personal Data, we, unfortunately, cannot
guarantee that our safeguards will be effective or sufficient. In addition, you
should be aware that Internet data transmission is not always secure, and we
cannot warrant that information you transmit to us is or will be secure.


HOW LONG WE RETAIN YOUR PERSONAL DATA

We retain your Personal Data for only as long as necessary to carry out the
processing activities described in this Privacy Statement, including but not
limited to: (i) to provide services to you or to the business with which you are
associated; (ii) to enter into or perform contracts with you or with the
business with which you are associated; (iii) to comply with applicable laws,
regulations, rules, and requests of relevant law enforcement and/or other
governmental agencies; and (iv) to protect our rights, property, or safety, and
the rights, property, and safety of our customers, users, and other third
parties.

For Equinix customers, upon the expiry or earlier termination of the business
relationships, we will archive Personal Data to preserve evidence and/or fulfill
retention requirements under applicable laws or regulations. At the end of such
archiving period (namely at the expiry of applicable statutes of limitation
and/or minimum record retention requirements), we will delete the Personal Data
from our systems and records.


CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to change the terms of this Privacy Statement at any time.
If we do make changes, though, we will take steps to indicate that the Privacy
Statement has been updated on this website.


COOKIES AND OTHER TRACKING TECHNOLOGIES

Some of our websites utilise “cookies” and other tracking technologies. A cookie
is a small data file that certain websites place on your hard drive when you
visit them. A cookie file can contain information such as a user ID, which the
site uses to track the pages you’ve visited, but the only Personal Data a cookie
can contain is information you supply yourself. A cookie cannot read data off
your hard disk or read cookie files created by other sites. Some parts of our
website use cookies to gather information about user browsing sessions so that
we can analyse how our websites are used in order to make improvements to them,
to personalize your browsing experience (including by offering you tailored help
within a browsing session), or to serve advertising. You have choices in
relation to the cookies which are used, as explained below. Equinix does not
share this information or sell it to any third party.

When you first navigate to an Equinix website, you will be given the opportunity
to consent to certain cookies used by us, based on the purposes for which those
cookies are used. Please note that some cookies—known as “strictly necessary”
cookies—are essential in order for the website to function properly, and it is
not possible to refuse these cookies.

You can also set most browsers to notify you if you receive a cookie or you may
choose to block cookies with your browser. Please know, though, that if you
choose to delete or block your cookies, you will lose the ability to save
certain preferences, such as your username and password. If you delete or block
your cookies, you will, for example, need to re-enter your log-in credentials to
gain access to certain parts of our website upon each visit.

Tracking technologies may record information such as Internet domain and host
names, IP addresses, browser software and operating system types, clickstream
patterns, user journey / path analysis, abandon rates, conversion rates, and
dates and times that our site is accessed.  We may also record and watch user
browsing sessions on our websites to understand how our websites are used. Our
use of cookies and other tracking technologies allows us to improve our website
and your online experience. We may also analyse information that does not
contain Personal Data for trends and statistics. To read more about cookies,
please read our Cookie Notice.


YOUR RIGHTS

Depending on applicable data protection and privacy laws, you may be entitled to
a variety of legal rights regarding the collection and processing of your
Personal Data. You may exercise these rights, to the extent they apply to you,
by contacting us as outlined in the section “How to Contact Us or Submit a
Request” at the end of this Privacy Statement or by following instructions
provided in communications sent to you.

Note, however, that we may request certain reasonable additional information
(that may include Personal Data) to help us authenticate your identity, your
request, and/or to clarify or understand the scope of such requests.

These rights vary depending on the particular laws of the jurisdiction
applicable to you, but may include:

 * the right to know whether, and for what purposes, we process Personal Data;
 * the right to be informed about the Personal Data we collect and/or process
   about you;
 * the right to learn the source of the Personal Data about you that we process;
 * the right to access, modify, or correct Personal Data about you;
 * the right to know with whom we have shared your Personal Data, for what
   purpose, and what Personal Data has been shared;
 * where processing of Personal Data is based on consent, the right to withdraw
   your consent to such processing;
 * the right to object to decisions based on profiling or automated
   decision-making that produce legal or similarly significant effects on you;
 * the right to request restriction of processing of your Personal Data or to
   object to processing of your Personal Data carried out pursuant to (i) our
   legitimate interest or (ii) performance of a task in the public interest
   (including, but not limited to, processing for direct marketing purposes);
 * in certain circumstances, the right to data portability, which means that you
   can request that we provide certain Personal Data we hold about you in a
   machine-readable format;
 * in certain circumstances, the right to erasure and/or the right to be
   forgotten, which means that you can request deletion or removal of certain
   Personal Data we process about you;
 * the right to opt-out of the sale of your Personal Data (please note, though,
   that we do not sell your Personal Data); and
 * the right to lodge a complaint with a regulator, including relevant
   supervisory authorities, located in the jurisdiction of your residence, place
   of work, or where an alleged violation of law occurred.

Where required by applicable law, we will respond to a valid request relating to
your rights within one month of receipt, or within three months where a request
is complex or challenging.


NON-DISCRIMINATION AND NON-RETALIATION

We respect your rights, and we will never discriminate or retaliate against you
or the business with which you are associated as a result of your exercise of
any right outlined in this Privacy Statement or afforded to you under applicable
law.


YOUR CHOICES

You have choices about how we communicate with you and how we process certain
Personal Data about you.

 *  Communications Opt-Out. You may opt out of receiving marketing or other
   communications from us at any time by following this opt-out link or other
   unsubscribe instructions provided in any email that you receive from us, or
   by contacting us as outlined in the section “How to Contact Us or Submit a
   Request” at the end of this Privacy Statement.
 * Cookies and Web Tracking. Consult our Cookie Notice for more information
   about how to control and/or opt out of certain cookies and web tracking
   technologies.


DISCLOSURE OF YOUR PERSONAL DATA FOR MARKETING

If you are a California resident, you have the right to request and obtain from
us a list of what personal information we have disclosed to third parties for
their own direct marketing purposes in the preceding calendar year, but please
note that we do not disclose your Personal Data, protected under the law, to
third parties for their own direct marketing purposes.


OTHER IMPORTANT INFORMATION ABOUT PERSONAL DATA

 * Collection of Personal Information from Minors. We do not knowingly collect
   Personal Data from children under the age of 16. By using our services, you
   represent that you are 18 years of age or older.
 * Third-Party Websites and Services. As a convenience, we may reference or
   provide links to third-party websites and services, including those of
   unaffiliated third parties, our affiliated companies, service providers, and
   third parties with which we do business. When you access these third-party
   services, you leave our website, and we are not responsible for, and do not
   control, the content, security, or privacy practices employed by any
   third-party websites and services. This Privacy Statement does not apply to
   any third-party services; please refer to the privacy notices or policies for
   such third parties for information about how they collect, use, and process
   your Personal Data.
 * Business Transfer. We may, in the future, sell or otherwise transfer some or
   all of our business, operations, or assets to a third party, whether by
   merger, acquisition or otherwise. We may disclose Personal Data we obtain
   from or about you to any potential or actual third-party acquirers, and it
   may be among the assets transferred.


HOW TO CONTACT US OR SUBMIT A REQUEST

To facilitate our compliance with applicable data privacy and protection laws,
such as the EU’s General Data Protection Regulation or the California Consumer
Privacy Act, and to ensure strong and consistent support for our privacy
practices within Equinix globally, we have established a Privacy Office to
manage privacy compliance for Equinix and to coordinate support for our
customers on privacy matters.

If you have any query or complaint about this Privacy Statement or our privacy
practices, or if you wish to exercise any of your rights, you may contact us at
any time using the following contact information:

 * Email: PrivacyOffice@equinix.com
 * Telephone: +1.866.977.3749

If you are located in the European Union or European Economic Area, and you wish
to raise a concern regarding our privacy practices, you have the right to do so
with your local supervisory authority or with our lead supervisory authority,
the Autoriteit Persoonsgegevens in the Netherlands, via its website
https://autoriteitpersoonsgegevens.nl/en.





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infrastructure that powers their success. We enable our customers to access all
the right places, partners and possibilities they need to accelerate advantage.


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