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RESEARCH SPOTLIGHT: 
FIELD SERVICE TECHNOLOGY STRATEGIES - INSIGHTS FROM 100 DECISION MAKERS

WEBINAR
WEDNESDAY, JUNE 22, 2022 |1PM ET |10AM PT


Register Today

EMERGING TECHNOLOGIES. NEW INVESTMENTS. WHAT'S NEXT FOR FIELD SERVICE?

After two years of disruption, field service teams are preparing for another
year of technology-enabled services. While many look forward to a return to
relative normalcy, most would agree that field service may never be the same
again.

Though organizations are becoming empowered by emerging technologies that have
the potential to revolutionize how their teams operate, many are still wondering
how to leverage evolved technology strategies, what their peers think about
current capabilities, and how customer-centricity will drive decisions in the
future.  

We've done the research for you. Join us as we dive into our recent case study
with insights from 100 surveyed IT, operations, service, and support executives
for fresh insights on:


 * How they're embracing emerging technologies to remain competitive
 * How success with these technologies involves both a human element and a
   technology element
 * Tools and technologies that field service organizations can adopt to drive
   efficiencies and improve customer outcomes

See you there—reserve your free spot today!




Reserve Your Free Spot


JOIN THE CONVERSATION AND DISCOVER WHY:

54%

of executives rate the current sophistication of their field service technology
as only somewhat sophisticated.

38%

have unique technology or transformation initiatives for unique lines of
business.

44%

identified AR and/or wearable devices for technicians as most critical to their
success over the next 12 months.

23%

have either made investments or changes in their business to measure their
sustainable impact.




ON THE CUSP OF A NEW ERA:

In just under an hour, you'll have a fresh outlook on strategies for:
 * Developing a formal voice of the customer program to acquire customer
   feedback about your field service program
 * Considering adopting AR and wearable devices for your technicians
 * Establishing a plan for technologies best suited to your overarching business
   plans
 * Partnering with established technology vendors that have high marks from
   their customers and quantitative evidence for how their solutions reduce TCO
 * Combining the use of AI, ML, and IoT sensors to develop more predictive
   maintenance capabilities for your assets.








GRAB YOUR NOTEBOOKS. LEARN FROM THE EXPERTS: 

CHRIS RAND
HEAD OF RESEARCH & CONTENT PRODUCTION
WBR INSIGHTS



BRIAN PHILBIN
SENIOR ADVISORY SOLUTION CONSULTANT – FIELD SERVICE MANAGEMENT
SERVICENOW







WHY OUR WEBINARS ARE DIFFERENT

Join the convo with ease: You don't need to download or install any software to
join us, just internet access! Not to mention, it's absolutely free.

We've done the work for you: Hours or research, tons of insights, and
industry-backed findings packed into a one-hour interactive virtual experience
for your team.

For experts, by experts: Hear from leaders with decades of experience in the
Field Service industry.

Don't just watch, truly connect with globally recognized visionaries by asking
your most pressing questions during our LIVE Q&A session.

Watch on-demand: Can't join us live? We'll send the full recording to your email
after the close of the webinar—add your name to our guest list and you're in!

Join the Conversation!


HERE’S WHAT YOUR PEERS ARE SAYING

INTERACTIVE

“It was great hearing from and getting to interact with such key executives.
Face-to-face networking is really critical for my business success.”
Haroon Abbu
VP of Analytics Practice and Data Services Business
Bell and Howell

ACTIONABLE TACTICS

“I loved that I was able to hear successes, as well as pitfalls that other
companies have made and how they’ve deal with them.”
Kristen LaDue
Head of Service Innovation
Canon Solutions
Canon Solutions America

GREAT TIME

“We had a BLAST at Field Service and made some great new connections. Field
Service definitely has something for everyone in Service.”
Syd Briggs
General Manager
Steele-Waseca Cooperative Electric




SPONSORED BY:




ATTENDED BY THE BEST OF THE BEST—JOIN THEM!





HERE'S HOW TO ATTEND

Participating in a webinar is easy. Once you and your team register, each of you
will receive a link to access the live session. You can also add the webinar to
your Outlook or other calendar as a reminder. After the live date, a recording
will be available for a limited time afterwards. See you there!

*This webinar is exclusively for Field Service industry executives. Solution
providers to these organizations and others will not be allowed to attend.
Please register with your full company name and your corporate email address or
you risk not gaining admittance. WBR reserves the right to not admit registrants
based on company type.

Sign Up Here

Phone: +1 888.482.6012 

Fax: 1 (646) 200.7535

Contact Us Today

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