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Effective URL: https://www.cxtec.com/brands/cxtec-brands/rapidcare/?utm_medium=email&_hsmi=206104895&_hsenc=p2ANqtz-8HHGP7ymViY6p_qYL...
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Submission: On March 20 via api from US — Scanned from DE
Effective URL: https://www.cxtec.com/brands/cxtec-brands/rapidcare/?utm_medium=email&_hsmi=206104895&_hsenc=p2ANqtz-8HHGP7ymViY6p_qYL...
Submission Tags: falconsandbox
Submission: On March 20 via api from US — Scanned from DE
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Text Content
Search Now MENU * Products ► SERVERS STORAGE NETWORK OPTICS NETWORKING * Switches * Routers * Voice Over IP * UPS Systems * Wireless (WiFi) * Security VPN * Media Conversion * Print Servers * Adapters - NICs VOICE Phones Conferencing-Headsets PBX Voice Over IP Accessories CABLES AND DATA CENTER Single Mode Jumpers CAT3 Bulk Cables CAT5E Bulk Cables CAT5E Patch Cables CAT6 Bulk Cables CAT6 Patch Cables Cable Management - Horizontal - Vertical Cable Management - Raceway Cable Management - Ties and Wraps Cable Management - Trays and Baskets Cisco Cables Connectors - Adapters Copper Patch Panels and Enclosures Custom Pinned Assemblies Data Center Furniture Datacenter 10 Gig Jumpers Fiber Patch Panels and Enclosures Media Converters Multimode Jumpers Phone Cords Tools - Testers USB Cables Work Area Outlets AV Cables * Brands ► CXTEC BRANDS -------------------------------------------------------------------------------- EQUAL2NEW® * History * Why equal2new * Certification Process * Certification Center * Lifetime Warranty * equal2new® Troops CABLEXPRESS® * Copper Cables * Fiber Optic Cables * Skinny-Trunk® Solution * Copper Trunking * RSD Series Enclosures * CABLExpress EXP Series® ATLANTIX GLOBAL RAPIDCARE® * RapidCare® Advantages PRODUCT LINE CARD -------------------------------------------------------------------------------- MANUFACTURER BRANDS -------------------------------------------------------------------------------- CISCO * Cisco Maintenance * Cisco UCS Servers * Cisco Switches * Cisco Routers * Cisco Phones * Cisco Compatible SFPs * Cisco Wireless * Counterfeit Abatement Process DELL EMC * Dell EMC Maintenance * Dell EMC Servers * Dell EMC Storage AVAYA HP * HPE Servers * HPE Storage JABRA * Jabra Headsets ► * Engage * Evolve 3COM JUNIPER MITEL SHORETEL NETAPP NORTEL * Nortel Switches * Nortel Routers * Nortel Phones * Services ► LIFE CYCLE MANAGEMENT -------------------------------------------------------------------------------- HARDWARE END-OF-LIFE MANAGEMENT * What is Hardware End-of-Life Management? * Sell Your Network Hardware MAINTENANCE * IT Hardware Maintenance Savings Calculator * Value of Third-Party Maintenance * Network Hardware Maintenance * Server Maintenance * Storage Maintenance PROFESSIONAL * Staging and Configuration * Installation * Resources ► * Testimonials * Industries ► * Healthcare * Education ► * E-Rate * Commercial * Financial * Videos * Literature * Blog * Global Microchip Shortage * Know Your Source® * About CXtec ► * How to Buy * Mission and Core Values * Contact Us ► * Locations * Careers * Community Support * Culture * History * Leadership Team * Newsroom * Privacy Policy * How We Help ► MAKE YOUR JOB EASIER CREATE CUSTOM IT HARDWARE SOLUTIONS DEFEND YOUR DATA SECURITY -------------------------------------------------------------------------------- CREATE CUSTOM SUPPORT SOLUTIONS REDUCE IT HARDWARE COSTS REDUCE YOUR RELIANCE ON OEMS * myAccount * Products SERVERS STORAGE NETWORK OPTICS NETWORKING * Switches * Routers * Voice Over IP * UPS Systems * Wireless (WiFi) * Security VPN * Media Conversion * Print Servers * Adapters - NICs VOICE Phones Conferencing-Headsets PBX Voice Over IP Accessories CABLES AND DATA CENTER Single Mode Jumpers CAT3 Bulk Cables CAT5E Bulk Cables CAT5E Patch Cables CAT6 Bulk Cables CAT6 Patch Cables Cable Management - Horizontal - Vertical Cable Management - Raceway Cable Management - Ties and Wraps Cable Management - Trays and Baskets Cisco Cables Connectors - Adapters Copper Patch Panels and Enclosures Custom Pinned Assemblies Data Center Furniture Datacenter 10 Gig Jumpers Fiber Patch Panels and Enclosures Media Converters Multimode Jumpers Phone Cords Tools - Testers USB Cables Work Area Outlets AV Cables * Brands CXTEC BRANDS -------------------------------------------------------------------------------- EQUAL2NEW® * History * Why equal2new * Certification Process * Certification Center * Lifetime Warranty * equal2new® Troops CABLEXPRESS® * Copper Cables * Fiber Optic Cables * Skinny-Trunk® Solution * Copper Trunking * RSD Series Enclosures * CABLExpress EXP Series® ATLANTIX GLOBAL RAPIDCARE® * RapidCare® Advantages PRODUCT LINE CARD -------------------------------------------------------------------------------- MANUFACTURER BRANDS -------------------------------------------------------------------------------- CISCO * Cisco Maintenance * Cisco UCS Servers * Cisco Switches * Cisco Routers * Cisco Phones * Cisco Compatible SFPs * Cisco Wireless * Counterfeit Abatement Process DELL EMC * Dell EMC Maintenance * Dell EMC Servers * Dell EMC Storage AVAYA HP * HPE Servers * HPE Storage JABRA * Jabra Headsets * Engage * Evolve 3COM JUNIPER MITEL SHORETEL NETAPP NORTEL * Nortel Switches * Nortel Routers * Nortel Phones * Services LIFE CYCLE MANAGEMENT -------------------------------------------------------------------------------- HARDWARE END-OF-LIFE MANAGEMENT * What is Hardware End-of-Life Management? * Sell Your Network Hardware MAINTENANCE * IT Hardware Maintenance Savings Calculator * Value of Third-Party Maintenance * Network Hardware Maintenance * Server Maintenance * Storage Maintenance PROFESSIONAL * Staging and Configuration * Installation * Resources * Testimonials * Industries * Healthcare * Education * E-Rate * Commercial * Financial * Videos * Literature * Blog * Global Microchip Shortage * Know Your Source® * About CXtec * How to Buy * Mission and Core Values * Contact Us * Locations * Careers * Community Support * Culture * History * Leadership Team * Newsroom * Privacy Policy * How We Help MAKE YOUR JOB EASIER CREATE CUSTOM IT HARDWARE SOLUTIONS DEFEND YOUR DATA SECURITY -------------------------------------------------------------------------------- CREATE CUSTOM SUPPORT SOLUTIONS REDUCE IT HARDWARE COSTS REDUCE YOUR RELIANCE ON OEMS * myAccount Search Now RAPIDCARE® Tired of enduring long checklist activities just to get the release of a part? Tired of sending logfiles to prove you're worthy to have a replacement power supply sent to you? FOCUSING ON QUALITY SERVICE AND QUALITY REPLACEMENT PARTS Get quality parts quick! Get great tech support quick! Get excellent field support quick! Get your infrastructure gear fixed quick! THAT’S WHY WE CALL IT RAPIDCARE® - BECAUSE IT'S QUICK AND EASY TO USE. We know you don’t want a lot of fuss when it comes to maintaining your gear. You just want to set up a quality service provider to be your go-to when you need it. That’s exactly what CXtec RapidCare is. We’re not the industry’s biggest company, but we have what you need and we’re good at exceeding expectations. Our focus is our service quality, not our size. After all, the service outcome is what matters for you, not how many companies your TPM provider has purchased over the past five years. IF YOU HAVEN’T CONSIDERED USING THIRD-PARTY MAINTENANCE, THE TIME IS NOW. LEARN MORE ABOUT RAPIDCARE IN THIS INFORMATION SHEET Download Now GET THE SLA THAT WORKS BEST FOR YOUR NEEDS KEEP A LIMITED OR REDUCED SLA ON A DEVICE NOT READY FOR RETIREMENT, BUT NOT HIGH ON THE PRIORITY LIST ALIGN OPEX SPEND WITH BUSINESS REQUIREMENTS PUT OFF UNNECESSARY HARDWARE REFRESHES DRIVEN BY EVER-INCREASING OEM MAINTENANCE COSTS SINGLE, EASY-TO-MANAGE CONTRACT ACROSS BRANDS, DEVICES, AND FUNCTIONS BUYER-FRIENDLY TERMINATION POLICIES, EASY-TO-ADD DEVICES TO COVERAGE MID-TERM AN INVESTMENT IN TPM IS AN INVESTMENT IN YOUR OWN INDEPENDENCE CXtec wants to give you a better way to handle hardware support. With our RapidCare service, you get a maintenance offering focused on great service and high-quality replacement parts from a leader in the secondary hardware market. The same great processes that drive our equal2new® certified pre-owned hardware brand also drive our RapidCare maintenance service, assuring you quality replacement parts that will work when you get them. * The flexible alternative to OEM support * Costs significantly less than OEM support * The solution that keeps your needs in mind We also practice “quick-to-field” dispatch - ensuring your break/fix ticket gets into the hands of a field technician much more quickly than the process-heavy OEM programs. RapidCare is the solution that reduces your service consumption complexity and also costs much less. Whether you're covering new or pre-owned equipment, using RapidCare TPM services is a smart way to Redefine IT Strategy™ and save money that can be used on other high-priority needs in your infrastructure. Free yourself from expensive OEM support plans and get a solution that best fits your needs. That's complete IT life cycle management. RAPIDCARE SERVICE LEVELS FAST SERVICE * Remote Collaborative Break/Fix Expert Technical Support 8AM-5PM (M-F) * High-Quality Tested Next Business Day Advance Replacement Parts * Next Business Day Onsite Field Tech FASTER SERVICE * Remote Collaborative Break/Fix Expert Technical Support 365 Days a Year Around the Clock * High-Quality Tested Next Business Day Advance Replacement Parts * Next Business Day Onsite Field Tech FASTEST SERVICE * Remote Collaborative Break/Fix Expert Technical Support 365 Days a Year Around the Clock * High-Quality Tested Advance Replacement Parts * 4-Hour Onsite Field Tech and/or 4-Hour Advance Replacement Parts* WE CALL IT RAPIDCARE BECAUSE IT’S SIMPLY THE FASTEST, EASIEST WAY TO GET THE CUSTOMIZED SUPPORT YOU NEED. DON'T WAIT - TRY IT TODAY... CHECK OUT HOW RAPIDCARE STACKS UP TO OEM SUPPORT: When you look at it in this light, you realize you're not really getting all that much more from OEM support than you can get from RapidCare. So why pay such a premium price for so few additional services? RAPIDCARE HARDWARE MAINTENANCE THE SERVICE LEVELS THAT ARE IDEAL FOR ALL YOUR NEEDS You know you'll be back up and running quickly. PRICING UP TO 50-60% LESS THAN OEM SUPPORT OFFERINGS This makes it the smart financial choice as well! FREE SHIPPING ON BOTH INBOUND AND OUTBOUND PRODUCT Added convenience, service, and savings. WHY CXTEC AND RAPIDCARE? As a third-party maintenance provider, CXtec makes sure that you’re given top priority and the fastest turn-around times when you use our third-party application maintenance services. We offer third-party IT maintenance, third-party server maintenance and third-party data center maintenance solutions. You simply won’t find a more reliable third-party maintenance provider than CXtec. Let us help you realize the right combination of OEM support and third-party maintenance. Right-size your support solutions with CXtec and RapidCare. Find out more about the advantages of hybrid support here. RAPIDCARE IS SIMPLY ONE OF THE MOST COST-EFFECTIVE, RELIABLE OPTIONS TO GUARANTEE YOUR HARDWARE IS PROTECTED AND UP AND RUNNING IN A FLASH. IF SPEED AND RELIABILITY ALONE AREN'T ENOUGH, RAPIDCARE CAN ALSO HELP YOU SAVE MONEY. *4-hour advance replacement not available on all products or in all geographic areas, inquire for more details. * Product * Brands * Service * Resources * About CXtec * How We Help * ©CXtec Inc., 2022 * P: 315.476.3000 * Trademark Statement * Terms and Conditions * * * * × HOW TO BUY CXtec is dedicated to delivering quality in every product we provide - and every interaction you have with us. You can purchase our products directly from us today! We ask for a quote in order to ensure you get the right products for your needs. Our experts provide pre-sale support at no cost to you. With hundreds of thousands of products in stock and ready to ship - our equal2new® certified pre-owned equipment and CABLExpress® cabling and data center come standard with a lifetime warranty. Just fill out the form on this page or call us at 800.767.3282. Learn more about how and why to buy from us here. Close