europe.customercontactweekdigital.com
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184.73.0.119
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Submitted URL: http://app.connect.awspls.com/e/er?s=893759278&lid=84051&elqTrackId=030E5C2C97BAB12ABCDEFGHIJKLMNOPQ&elqcontid=41595949&elq=8d...
Effective URL: https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/ex-design-elevating-empowering-supporting-customer-agents?elqcon...
Submission: On May 11 via api from CH — Scanned from DE
Effective URL: https://europe.customercontactweekdigital.com/performance-metrics/whitepapers/ex-design-elevating-empowering-supporting-customer-agents?elqcon...
Submission: On May 11 via api from CH — Scanned from DE
Form analysis
3 forms found in the DOMGET https://europe.customercontactweekdigital.com/search
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GET https://europe.customercontactweekdigital.com/search
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Text Content
The European chapter of the global CCW digital community * My Network * Latest & Trending International Women's Day 2022 View from the Boardroom Must Reads From 2021 * Content Articles Case Studies Interviews News Reports Videos Whitepapers * Solutions Insights from QuandaGo * Events Webinars CCW Series & Live Events Online Events * About About CCW EUROPE Advisory Board Advertise With Us Become a Member Meet Our Team Media Kit Contact Us * * Sign In * Get Started * My Network * Latest & Trending International Women's Day 2022 View from the Boardroom Must Reads From 2021 * Content Articles Case Studies Interviews News Reports Videos Whitepapers * Solutions Insights from QuandaGo * Events Webinars CCW Series & Live Events Online Events * About About CCW EUROPE Advisory Board Advertise With Us Become a Member Meet Our Team Media Kit Contact Us * Sign In * Sign Up Sign up to get full access to all our latest content, research, and network for everything customer contact. SIGN UP FOR FREE Customer Experience Performance & Metrics Customer Insights & Analytics Tools & Technologies Filter Categories Customer Experience Performance & Metrics Customer Insights & Analytics Tools & Technologies EX BY DESIGN: ELEVATING, EMPOWERING, AND SUPPORTING CUSTOMER AGENTS A GUIDE TO EMPOWERING CUSTOMER AGENTS TO BOOST EMPLOYEE MORALE, INNOVATION, AND COLLABORATION Add bookmark -------------------------------------------------------------------------------- Tags: customer satisfaction employee experience EX CX CSAT agent performance metrics customer agents Unbabel -------------------------------------------------------------------------------- CCW Europe Digital 05/10/2022 AddThis Sharing Buttons Share to FacebookFacebookShare to TwitterTwitterShare to LinkedInLinkedInShare to EmailEmailShare to PrintPrintShare to MoreAddThis -------------------------------------------------------------------------------- We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here. Download Your Copy Employee production levels cannot remain the same with everyone working in silos. With customers demanding more than a quick response and resolution to their problems, ensuring employees are feeling supported, valued, and cared for will inevitably have a positive impact on how agents interact with customers. For step-by-step advice from customer management leaders and experts for elevating your employee experience (EX), boosting innovation, and enhancing customer satisfaction scores (CSAT), download this guide. Key takeaways from the guidebook include: * The key steps you can take to elevate your EX using technology * Tips to reduce turnover and keep your agents motivated * Tactics that will help improve your CSAT scores * How to train employees to think like designers to identify customer choices We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here. Download Your Copy Sponsored By: MORE FROM UNBABEL THE NATIVE LANGUAGE EFFECT AMONG CONSUMERS Find out what stands between building consumer trust and blocking company growth in this survey repo... 2022-04-04 by CCW Europe Digital -------------------------------------------------------------------------------- FOUR WAYS TO EMPOWER CUSTOMERS AND AGENTS DURING BUSY PERIODS Ensure customer service teams are ready for any situation by following this four-step checklist 2022-03-17 by CCW Europe Digital -------------------------------------------------------------------------------- Sponsor Page RECOMMENDED The Happiness Effect at Work 2022-05-09 By CCW Europe Digital Employee Engagement in the Age of the Great Resignation 2022-03-15 By CCW Europe Digital A Guide to Enhancing Customer Centricity with Messaging Apps 2022-01-05 By CCW Europe Digital EX by Design: Elevating, Empowering, and Supporting Customer Agents 2022-05-10 By CCW Europe Digital Four Ways to Empower Customers and Agents During Busy Periods 2022-03-17 By CCW Europe Digital The Native Language Effect Among Consumers 2022-04-04 By CCW Europe Digital < > RECOMMENDED The Happiness Effect at Work 2022-05-09 By CCW Europe Digital Employee Engagement in the Age of the Great Resignation 2022-03-15 By CCW Europe Digital A Guide to Enhancing Customer Centricity with Messaging Apps 2022-01-05 By CCW Europe Digital EX by Design: Elevating, Empowering, and Supporting Customer Agents 2022-05-10 By CCW Europe Digital Four Ways to Empower Customers and Agents During Busy Periods 2022-03-17 By CCW Europe Digital The Native Language Effect Among Consumers 2022-04-04 By CCW Europe Digital < > FIND CONTENT BY TYPE * Articles * Case Studies * Reports * Videos CCW EUROPE DIGITAL COMMUNITY * About Us * Advertise with us * Become a Member Today * Contact Us * Cookie Policy * Executive interviews * Media Kit * User Agreement * Meet Our Team ADVERTISE WITH US LEARN MORE JOIN THE CCW EUROPE DIGITAL COMMUNITY SIGN UP TODAY! CCW Europe Digital, a division of IQPC © 2022 All rights reserved. Use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Preferences. Careers With IQPC | Contact Us | About Us | Cookie Policy * * × Become a Member today! PLEASE ENTER YOUR EMAIL TO JOIN FOR FREE Subscribe Already an IQPC Community Member? Sign in Here or Forgot Password Sign up now and get FREE access to our extensive library of reports, infographics, whitepapers, webinars and online events from the world’s foremost thought leaders. We respect your privacy, by clicking 'Subscribe' you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time. 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