www.bacs.co.uk Open in urlscan Pro
51.137.183.119  Public Scan

Form analysis
1 forms found in the DOM

POST /contact/

<form action="/contact/" enctype="multipart/form-data" id="formbe856aeecd894b6fa8f9c18839092640" method="post" novalidate="novalidate"><input data-val="true" data-val-required="The FormId field is required." name="FormId" type="hidden"
    value="c3b69768-18fb-48a6-864e-d1e4d0781c35"><input data-val="true" data-val-required="The FormName field is required." name="FormName" type="hidden" value="Contact us"><input data-val="true" data-val-required="The RecordId field is required."
    name="RecordId" type="hidden" value="00000000-0000-0000-0000-000000000000"><input name="PreviousClicked" type="hidden" value=""><input name="Theme" type="hidden" value="bacs"> <input type="hidden" name="FormStep" value="0">
  <input type="hidden" name="RecordState" value="Q2ZESjhBaG1ZUV9fU1BSRXBBUVpXXzFLTG05aVlzR1pKbTFkUFNqVWVPc0tMWm1oRDl1VmV4Uk94VUdwTHdvQVloMDdhVXRUX25NbUdxc3pEVkxDVVBrNlU4My1QaDlJbWg1R0hUSDduRzkwSEpIWGFuN1dXUW81dWp2Z2dlN01wTV93Ymc=">
  <div class="umbraco-forms-page" id="17775fbb-305d-446e-91aa-c2e0374f4f56">
    <div class="form-group">
      <span class="form-label">*required information</span>
    </div>
    <fieldset class="umbraco-forms-fieldset" id="d3878e0b-5037-4356-bf30-8e38c76af72c">
      <div class="row-fluid">
        <div class="umbraco-forms-container col-md-12">
          <div class=" umbraco-forms-field firstname shortanswer mandatory form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="241ae103-cef0-4e3e-e4a3-51d87f9a8f29" id="241ae103-cef0-4e3e-e4a3-51d87f9a8f29" data-umb="241ae103-cef0-4e3e-e4a3-51d87f9a8f29" class="text " value="" maxlength="255" data-val="true"
                data-val-required="Please provide a first name">
              <label for="241ae103-cef0-4e3e-e4a3-51d87f9a8f29" class="form-label"> First name <span class="umbraco-forms-indicator">*</span>
              </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="241ae103-cef0-4e3e-e4a3-51d87f9a8f29" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field lastname shortanswer mandatory alternating form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="526e1e9e-2baf-4816-f58b-c3526d84f535" id="526e1e9e-2baf-4816-f58b-c3526d84f535" data-umb="526e1e9e-2baf-4816-f58b-c3526d84f535" class="text " value="" maxlength="255" data-val="true"
                data-val-required="Please provide a last name">
              <label for="526e1e9e-2baf-4816-f58b-c3526d84f535" class="form-label"> Last name <span class="umbraco-forms-indicator">*</span>
              </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="526e1e9e-2baf-4816-f58b-c3526d84f535" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field organisationname shortanswer form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="f97fd309-7b75-4bfc-e7a9-d858618775bf" id="f97fd309-7b75-4bfc-e7a9-d858618775bf" data-umb="f97fd309-7b75-4bfc-e7a9-d858618775bf" class="text " value="" maxlength="255">
              <label for="f97fd309-7b75-4bfc-e7a9-d858618775bf" class="form-label"> Organisation name </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="f97fd309-7b75-4bfc-e7a9-d858618775bf" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field serviceusernumber6charactersfoundonyourbacsinputreports shortanswer alternating form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="c8f36052-4fab-4076-bb86-80d2df7a8b9b" id="c8f36052-4fab-4076-bb86-80d2df7a8b9b" data-umb="c8f36052-4fab-4076-bb86-80d2df7a8b9b" class="text " value="" maxlength="255">
              <label for="c8f36052-4fab-4076-bb86-80d2df7a8b9b" class="form-label"> Service user number (6 characters, found on your Bacs input reports) </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="c8f36052-4fab-4076-bb86-80d2df7a8b9b" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field jobtitle shortanswer form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="27785227-1bd1-4caa-9093-edf1a1ea79e8" id="27785227-1bd1-4caa-9093-edf1a1ea79e8" data-umb="27785227-1bd1-4caa-9093-edf1a1ea79e8" class="text " value="" maxlength="255">
              <label for="27785227-1bd1-4caa-9093-edf1a1ea79e8" class="form-label"> Job title </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="27785227-1bd1-4caa-9093-edf1a1ea79e8" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field emailaddress shortanswer mandatory alternating form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="dbd20f47-b963-4638-9406-4b0fc37204f3" id="dbd20f47-b963-4638-9406-4b0fc37204f3" data-umb="dbd20f47-b963-4638-9406-4b0fc37204f3" class="text " value="" maxlength="255" data-val="true"
                data-val-required="Please provide an email address" data-val-regex="Please enter a valid email address" data-val-regex-pattern="^[a-zA-Z0-9_.+-]+@[a-zA-Z0-9-]+.[a-zA-Z0-9-.]+$">
              <label for="dbd20f47-b963-4638-9406-4b0fc37204f3" class="form-label"> Email address <span class="umbraco-forms-indicator">*</span>
              </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="dbd20f47-b963-4638-9406-4b0fc37204f3" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field telephonenumber shortanswer form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="text" name="ee1ef0c6-9449-4785-e2f8-dfd60ee25e45" id="ee1ef0c6-9449-4785-e2f8-dfd60ee25e45" data-umb="ee1ef0c6-9449-4785-e2f8-dfd60ee25e45" class="text " value="" maxlength="255">
              <label for="ee1ef0c6-9449-4785-e2f8-dfd60ee25e45" class="form-label"> Telephone number </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="ee1ef0c6-9449-4785-e2f8-dfd60ee25e45" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field natureofenquiry dropdown mandatory alternating form-group">
            <div class="umbraco-forms-field-wrapper">
              <select class="" name="936ef973-485a-4f30-cfcf-05eb0920d467" id="936ef973-485a-4f30-cfcf-05eb0920d467" data-umb="936ef973-485a-4f30-cfcf-05eb0920d467" data-val="true" data-val-required="Please select a nature of enquiry">
                <option value=""></option>
                <option value="Login or password issue - Payment Services Website">Login or password issue - Payment Services Website</option>
                <option value="Login or password issue - Bacs website">Login or password issue - Bacs website</option>
                <option value="Direct Debit/Bacs Direct Credit operational enquiry">Direct Debit/Bacs Direct Credit operational enquiry</option>
                <option value="Direct Debit/Bacs Direct Credit training">Direct Debit/Bacs Direct Credit training</option>
                <option value="Marketing Direct Debit/campaign information">Marketing Direct Debit/campaign information</option>
                <option value="Technical issue with the website">Technical issue with the website</option>
                <option value="Update Bacs website registration profile">Update Bacs website registration profile</option>
                <option value="Other">Other</option>
              </select>
              <label for="936ef973-485a-4f30-cfcf-05eb0920d467" class="form-label"> Nature of enquiry <span class="umbraco-forms-indicator">*</span>
              </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="936ef973-485a-4f30-cfcf-05eb0920d467" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field enquiry longanswer mandatory form-group">
            <div class="umbraco-forms-field-wrapper">
              <textarea class="" name="67ef4dbc-d34d-4bee-bcbf-5179ab91575f" id="67ef4dbc-d34d-4bee-bcbf-5179ab91575f" data-umb="67ef4dbc-d34d-4bee-bcbf-5179ab91575f" rows="2" cols="20" data-val="true"
                data-val-required="Please provide a message"></textarea>
              <label for="67ef4dbc-d34d-4bee-bcbf-5179ab91575f" class="form-label"> Enquiry <span class="umbraco-forms-indicator">*</span>
              </label>
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="67ef4dbc-d34d-4bee-bcbf-5179ab91575f" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field honeytrap honeypottrapfield alternating form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="hidden" name="52e9110d-6ccf-4537-9574-9505f881ea57" id="52e9110d-6ccf-4537-9574-9505f881ea57" class="hidden" value="">
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="52e9110d-6ccf-4537-9574-9505f881ea57" data-valmsg-replace="true"></span>
          </div>
          <div class=" umbraco-forms-field timervalidation timervalidationfield form-group">
            <div class="umbraco-forms-field-wrapper">
              <input type="hidden" name="6fe9ba49-9149-44c9-b25d-659c214e80dc" id="6fe9ba49-9149-44c9-b25d-659c214e80dc" class="hidden" value="08:09:56.6219455">
              <i class="material-icons form-icon__invalid">close</i>
              <i class="material-icons form-icon__valid">done</i>
            </div>
            <span class="field-validation-valid" data-valmsg-for="6fe9ba49-9149-44c9-b25d-659c214e80dc" data-valmsg-replace="true"></span>
          </div>
        </div>
      </div>
    </fieldset>
    <div style="display: none" aria-hidden="true">
      <input type="text" name="c3b6976818fb48a6864ed1e4d0781c35">
    </div>
    <div class="umbraco-forms-navigation row-fluid">
      <div class="col-md-12">
        <button type="submit" class="form-button" value="Submit" name="__next" data-umb="submit-forms-form">
          <span>Submit</span>
          <i class="material-icons form-button__icon">chevron_right</i>
        </button>
      </div>
    </div>
  </div>
  <input name="__RequestVerificationToken" type="hidden" value="CfDJ8AhmYQ__SPREpAQZW_1KLm9-AbUtA5wpYbWov6cXWnL-J6VlSt1Hiy_LxEVWrh1r5dI6A6Gtv-APDYLRjPfqxfgWt7OOV5-gdf-1BIxi50KzWsrQbDNnjFvZfmIC2wvGzblZnEl-H_nLooQ1vG1KqHE"><input name="ufprt"
    type="hidden" value="CfDJ8AhmYQ__SPREpAQZW_1KLm_hybMttnl9o1fJhafC8dTpmVJZrGFNUbS--Tn9U67zaivtFv86Sngkgg5wDjfh-yjGWz8vfPb9I4zslt_p1z75jk5hAZcKonlBmeHW6emlh_5EmgpTmT4KrIVIql936T0">
</form>

Text Content

 * 
 * About
 * Access
 * Services
    * Bacs Schemes
      * Direct Debit
      * Bacs Direct Credit
      * Getting started
      * Marketing Direct Debit
      * Operating the Schemes - Businesses
      * Operating the Schemes - Payment Service Providers
    * Bacs approved services
    * Industry services
    * Switching services

 * Resources
    * Document library
    * Direct Debit and Bacs Direct Credit guide and rules
    * Processing calendar
    * Training
    * Events
    * Facts and figures
    * FAQs
    * Sort code checker
    * Glossary
    * Payment service providers central contacts
      * Indemnity claims contacts
      * Centrally processed new non AUDDIS DDIs
    * Late payment tips
    * Direct Debit Instruction templates and logo

 * News centre
 * Contact

Search
Register
Log in

 * About
 * Access
 * Services expand_more
   * Bacs Schemes
     * Direct Debit
     * Bacs Direct Credit
     * Getting started
     * Marketing Direct Debit
     * Operating the Schemes - Businesses
     * Operating the Schemes - Payment Service Providers
   * Bacs approved services
   * Industry services
   * Switching services
 * Resources expand_more
   * Document library
   * Direct Debit and Bacs Direct Credit guide and rules
   * Processing calendar
   * Training
   * Events
   * Facts and figures
   * FAQs
   * Sort code checker
   * Glossary
   * Payment service providers central contacts
     * Indemnity claims contacts
     * Centrally processed new non AUDDIS DDIs
   * Late payment tips
   * Direct Debit Instruction templates and logo
 * News centre
 * Contact


Back to top
Contact


CONTACT


BACS IS OWNED AND OPERATED BY PAY.UK

Find out more about Pay.UK and what its ownership means for Bacs service users

More chevron_right

We'll do our very best to help with your enquiry, but before you contact us you
may wish to take a look at our FAQs as you might find the answer to your query
there.


COMPLIANCE ENQUIRIES

If you have received an email communication from us about outstanding payment
reports that have not been collected and you require more help call 0330 123
2103.


PRESS ENQUIRIES

The Pay.UK press team are always on hand to speak to the media and help find
answers to questions.


ALL OTHER ENQUIRIES

For all other enquiries please use the form below, selecting the appropriate
"Nature of enquiry" category, or telephone Bacs Service Desk.

Your information

The information you supply on this form will only be used for the purpose of
fulfilling this request. By supplying your email address and telephone number
you are giving your consent for us to contact you in connection with your
request.

Please see our privacy statement for more details on the use of your personal
information.

 

*required information
First name * close done
Last name * close done
Organisation name close done
Service user number (6 characters, found on your Bacs input reports) close done
Job title close done
Email address * close done
Telephone number close done
Login or password issue - Payment Services Website Login or password issue -
Bacs website Direct Debit/Bacs Direct Credit operational enquiry Direct
Debit/Bacs Direct Credit training Marketing Direct Debit/campaign information
Technical issue with the website Update Bacs website registration profile Other
Nature of enquiry * close done
Enquiry * close done
close done
close done

Submit chevron_right


TELEPHONE

Bacs Service Desk:
0370 165 0018


CONNECT WITH US




FIND US

Pay.UK is located at:
2 Thomas More Square
London
E1W 1YN

Google street view
Connect with us

Privacy statement Cookie information Legal notices Modern slavery statement Site
map Unsubscribe
Bacs is owned and operated by Pay.UK, the home of the UK’s retail interbank
payment systems.
Cookie Control


We use cookies to enhance website functionality and to analyse our traffic.
Select ‘Accept all cookies’ to consent to their use or ‘Let me choose’ to make
your cookie choices. You can change your preferences and withdraw your consent
at any time.
Read our cookie notice for more information.

Accept all cookiesI Do Not AcceptLet me choose