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 * Products & Use Cases
   * 
   * * FacilityOS Platform
       * VisitorOS
       * Keep track of on-site visitors
       * EmergencyOS
       * Digitize all stages of emergency and evacuation management
       * SecurityOS
       * Extend the benefits of Access Control to visitors and contractors
       * DeliveryOS
       * Track, manage, and optimize deliveries
       * WorkforceOS
       * Plan, coordinate, and control office visits
       * Integrations
       * Extend the power of the iLobby platform into the systems you’re already
         using
     * Use Cases
       * Process contractors and validate credentials
       * Improve facility compliance to industry standards
       * Improve speed of visitor check-in process
       * Screen visitors or restrict access to my facility
       * Automate my reception experience
       * Improve and automate my facility evacuation process
       * Manage facility security across multiple locations
 * Industries
   * Manufacturing
   * Aerospace & Defense
   * Food & Beverage
   * Transportation & Logistics
   * Construction
   * All Industries
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 * Pricing
 * Resources
   * Resource Center
   * Blog
 * Company
   * About Us
   * Careers

Request a Demo Log In
 * Products
   * Platform Overview
   * VisitorOS™
   * EmergencyOS™
   * SecurityOS™
   * DeliveryOS™
   * WorkforceOS™
   * Integrations
 * Use Cases
   * Process contractors and validate credentials
   * Improve facility compliance to industry standards
   * Improve speed of visitor check-in process
   * Screen visitors or restrict access to my facility
   * Automate my reception experience
   * Improve and automate my facility evacuation process
   * Manage facility security across multiple locations
 * Industries
   * Manufacturing
   * Aerospace & Defense
   * Food & Beverage
   * Transportation & Logistics
   * Construction
   * All Industries
 * Pricing
 * Resources
   * Resource Center
   * Blog
 * Company
   * Careers
   * About Us




PRIVACY POLICY


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In providing Enterprise Facility and Visitor Management™, iLobby provides to
organizations software to monitor entry, exit and emergency evacuations. iLobby
ensures the protection of all personal information its clients choose to process
for that purpose. Through its Website, iLobby collects the personal information
necessary to support the visit.


This Policy describes how iLobby protects the personal information it processes
through its operations and the rights of individuals to it.    
For a specific description of Privacy on iLobby’s website, read iLobby’s Cookie
Policy, here.  


1. WHAT PERSONAL INFORMATION WE PROCESS

Personal information is processed by iLobby for the following purposes:

 * For provision of its services for iLobby customers
 * To plan, fund, implement, monitor, regulate and evaluate iLobby’s services
   and functions
 * To fulfil statutory and other legal functions and duties
 * To comply with reporting requirements

iLobby only processes personal information that is necessary for one of its
functions or activities, as provided to it by its customers through the use of
iLobby Enterprise Facility and Visitor Management™ or through its website.
Customers determine the privacy polices applicable to their processing of
personal information through iLobby solutions.


2. FOR WHAT PURPOSES WE PROCESS PERSONAL INFORMATION

iLobby only processes personal information for the purpose for which it was
collected, unless:

 * The disclosure is required by laws or regulations;
 * iLobby receives a subpoena or a request for inspection or audit from a
   competent public authority relating to the processing of personal data that
   it processes on our clients’ behalf;
 * Use or disclosure is for a consistent purpose and the individual would
   reasonably expect iLobby to use or disclose the information for that purpose,
   or
 * iLobby discloses the information to its service providers in connection with
   its services and products, such as data storage, data processing, auditing
   etc. In such case, iLobby ensures that its service providers are bound by at
   least same level of confidentiality and privacy protection.


3. HOW WE PROTECT PERSONAL INFORMATION

iLobby protects personal information, with measures which are equal to or higher
than the accepted standards in the industry. In particular , iLobby takes all
reasonable measures to protect the personal information it holds from misuse and
loss and from unauthorized access, modification or disclosure. These measures
include physical measures such as entry-exit controls, technological measures
such as mandatory robust passwords and organizational measures such as strict
access privileges on the basis of need to know.

However, neither people nor security systems are failsafe, and while iLobby uses
reasonable efforts to protect personal information, it cannot guarantee its
absolute security. In any case of a data security incident, whether unauthorized
disclosure, unauthorized access, misuse, loss, theft or accidental or unlawful
destruction of personal data, iLobby will take adequate remedial measures as
soon as possible, and will fully cooperate with its customers to develop and
execute a response plan to address the data security incident.


4. WHERE WE STORE PERSONAL INFORMATION

Based on data origin and our residency commitments, we store personal
information on secure servers in United States, Ireland, Canada, Singapore or
other regions supported by Microsoft Azure and our other providers. While we
ensure protection of the personal information stored, it comes under the laws of
the country where it is stored, which may not be the same as those of the
country where the individual resides.


5. INDIVIDUAL RIGHTS TO PERSONAL INFORMATION

Individuals have the right to request access to their personal information an
organization may hold. If an individual requests access to personal information
we hold on behalf of a customer, we will immediately refer the request to our
ccutsomer. The same would apply where an individual requests correction or
deletion of their personal information we hold on behalf of a customer.

If the personal information requested is processed by iLobby, for iLobby’s own
purposes, iLobby will respond to access requests within 30 days. If we cannot
give access, we will provide reasons.

If the personal information we hold about an individual for our own purposes is
inaccurate, we will correct it. If the individual want us to delete it, we will
delete it unless it is still necessary to fulfill the purposes for which it was
collected.

Individual access requests or concerns about the protection of personal
information at iLobby may be directed to privacy@iLobby.com.

If, after having reached out to us, you are not satisfied with our handling of
your personal information, you have the right to lodge a complaint with the
privacy authority of your country.    


6. CHANGES TO OUR COOKIE POLICY

In order to maintain compliance with changing legislation and privacy best
practices, we may revise this Cookie Policy at any time without notice. Changes
to the Cookie Policy will be completed by posting a revised version on this
website. We suggest you check this page periodically to be made aware of any
changes.


CONTACT INFORMATION

All requests related to this policy should be forwarded to: privacy@ilobby.com

THE GLOBAL LEADER INENTERPRISE FACILITY & VISITOR MANAGEMENT™

 * Products
   * Platform Overview
   * VisitorOS™
   * EmergencyOS™
   * SecurityOS™
   * DeliveryOS™
   * WorkforceOS™
   * Integrations
 * Use Cases
   * Process contractors and validate credentials
   * Improve facility compliance to industry standards
   * Improve speed of visitor check-in process
   * Screen visitors or restrict access to my facility
   * Automate my reception experience
   * Improve and automate my facility evacuation process
   * Manage facility security across multiple locations
 * Blog
   * Learn more about Facility & Visitor Management in our blog
 * Case Studies
   * Maple Lodge Farms
   * Menkes
   * GTAA
   * TDSB - Lord Dufferin P.S.
 * Company
   * Careers
   * About Us

GET IN TOUCH

 * 1-855-5-iLobby
 * sales@ilobby.com
 * 5255 Yonge St., Suite 1500,
   North York, ON M2N 6P4, Canada

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©2023 iLobby. All rights reserved.
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 * Privacy Policy
 * Cookie Policy