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URL: https://help.plutio.com/9hJmiipe54Mu4Qqur
Submission: On April 03 via manual from CH — Scanned from CH

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Text Content

Help Centre

Find answers to frequently asked questions and step by step guides. Use the
search function to look for answers quickly.






SETUP A CUSTOM REPLY-TO EMAIL/DOMAIN

By default, all notification emails are sent from @notifications.plutio.com. You
can customize this reply-to email/domain by following these steps:

Warning: Please be sure to finish this process once started to prevent yourself
from being locked out of your account. When your email settings are transferred
to your service, so are the password recovery emails.

Note: Once you setup reply-to email with your custom domain, these emails are no
longer handled by Plutio. Any issues with delivery are completely out of
Plutio's control.


1) ADD AN MX RECORD TO YOUR DOMAIN

 1. Login to your domain name provider.
 2. From your domain DNS settings create a new DNS record and select MX as the
    type.
 3. Enter the following details:

FieldValueHost or hostname:

Enter the sub domain that will be used for the reply-to-emails. For example
reply-to-email.yourdomain.com

Important: ensure that you're using a subdomain that is not being used for
anything.

Value or mail server:emailforwarder.plutio.comTTL:Optionally enter a TTL (Time
to live) and leave it empty, or default to 3600 seconds.Priority: Set it to 5
unless advised otherwise.

Note: Please ensure that the sub domain name you're using is not currently being
used for anything else. If you are unsure, use a new sub-domain.


2) ENTER YOUR REPLY-TO DOMAIN IN EMAIL SETTINGS

 1. Login to your Plutio account and navigate to Settings.
 2. Click on Email.
 3. Enter the subdomain you've created above in the Reply-to domain field.


HERE IS AN EXAMPLE RECORD ON CLOUDFLARE:

Be sure that this MX record is not proxied by Cloudflare. See DNS only.

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