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ANNOUNCEMENTS


REGULATIONS AND RULES

 * Unifonic Platform Update to Accommodate the New Regulations
 * SMS classifications and measures to reduce SPAM


GET STARTED


UNIFONIC CONVERSATIONAL CLOUD USER MANUAL

 * Getting Started
 * Setup and Configure an Application
 * Retrieve your API keys
 * Add a channel
 * Webhooks
 * Usage Report

See all 13 articles


UNIFONIC PLATFORM - USER MANUAL

 * New Feature - Send campaign to private audience database
 * New Feature - Control the frequency of messages sent your customers
 * New Feature - Distribute campaign execution over period of time


UNIFONIC COMMUNICATION CLOUD USER MANUAL

 * 8. Applications Management -
 * 7. Sender Names Management
 * 6. My Packages List
 * 5. View Balance
 * 4. Users Management
 * 3. API Documentation

See all 10 articles


HELP GUIDES

 * FlashU SMS Offering
 * Create Template
 * How to check your balance and get your balance log
 * About Unifonic Cloud Communication
 * Send Your First Text Message
 * Make Your First Voice Call

See all 16 articles


MIGRATE YOUR ACCOUNT

 * What has changed in Unifonic?
 * Unifonic Introduces New Platform- Stable, Faster and Flexible with 99.97% up
   time
 * Developers migration help guide


UNIFONIC MARKETPLACE


UNIFONIC AUTHENTICATE : MULTI-CHANNEL OTP SERVICE

 * How to get Auth Token and Apps IDs for the Authenticate API ?
 * Install Authenticate App
 * How to Setup Authenticate App
 * Authenticate APIs


UNIFONIC NOTICE : MULTICHANNEL NOTIFICATION

 * Unifonic Notice : Introduction
 * Notice APIs
 * How to configure a custom failover mode ?
 * Setup Notification for SMS
 * Setup notification for WhatsApp
 * How to send Voice notification

See all 8 articles


UNIFONIC CONNECTORS

 * Magento Connector : New Order


UNIFONIC LIVE CHAT - MS TEAM

 * How to configure the MS Team Live Chat ?
 * How is activate the Unifonic - MS Team Live Chat


FAQS


CONVERSATIONS CLOUD

 * What’s Conversations Cloud?
 * What channels does Conversations Cloud support?
 * What’s WhatsApp for business API?
 * How is it different from the regular whatsApp for business?
 * What are the benefits of WhatsApp for business API?
 * Will my whatsApp account be verified?

See all 25 articles


FUNDAMENTALS

 * Can I change my account email?
 * Can I change my account's mobile number?
 * I can't remember my email and password to log in
 * Does my account has an expiry date?
 * How can I activate the DLR on my account?
 * Can I use my mobile number in more than one account?

See all 10 articles


MESSAGING

 * ★ SMPP DLR Status Codes
 * ★ I requested a report and I did not received the link on my email?
 * ★ What countries does Unifonic support Alphanumeric Sender ID and DLRs?
 * ★ How do I make sure my messages are delivered to any country?
 * Can I save message body to use it later?
 * Can I receive DLR receipt update through a webhook ?

See all 34 articles


API AND CONNECTIVITY

 * How can I start using Unifonic APIs?
 * What can I build using Unifonic Rest API?
 * What languages can I use to write Unifonic applications?
 * What is the difference between the Rest API and the SMPP?
 * How can I check the traffic report of my app?
 * Are the Rest API methods case sensitive?

See all 8 articles


SUB ACCOUNTS MANAGEMENT

 * Can I view a log for the shared units with my subaccounts?
 * Can I create sub accounts for different users or departments under my main
   account?  
 * How many sub accounts can I create?
 * What does the status of a sub account Pending Verification means?
 * Can I create two sub accounts with the same email address?
 * Can a sub account have multiple account owners?

See all 14 articles


BILLING & PRICING

 * How does Unifonic’s pricing work?
 * What payment methods does Unifonic offers?
 * Can I get an alert when my balance reaches a certain amount?
 * What happens if my account balance reaches zero?
 * If I have more than one pre-paid packages, from where my messages will be
   sent?
 * How to add credit to my balance?

See all 9 articles


AUDIENCE

 * How can I manage my groups and contacts?
 * Do I have to create group to add contacts?
 * Can I upload my contacts directly from a file?
 * How can I search for a contact in my groups?
 * Can I add a contact to more than one group?
 * I have recipients' numbers file without the country code, can you handle this
   issue and add a country code?

See all 9 articles


VOICE

 * Can I receive call status update through a webhook ?
 * How do I make a voice call using Unifonic?
 * How I will be charged for voice calls?
 * Can I track my call status after making a call?
 * What are the supported destinations to make voice calls?
 * Do you provide pre-paid packages for voice calls?

See all 9 articles


NUMBER INSIGHT

 * Can I verify if a recipient number is valid mobile number and can be reached?
 * How do I make a number check through Unifonic?
 * How do I get charged for a number check request?
 * How many requests can I make to Number Insight?
 * What number format is acceptable for number check?
 * Will the owner of the mobile number be notified of my action?


UNIFONIC NOTICE

 * How to get Unifonic Notice Application?

COMMUNITY BROWSE


RECENT ACTIVITY (COMMUNITY)

 * General Discussion تقارير رسمية للحساب
   Post created 5 years ago
   0
 * UNIFONIC News and Updates Two New Features Make Communicating with UNIFONIC
   Better than Ever
   Post created 6 years ago
   0


...
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