Submitted URL: https://pardot.wilmacco.com/e/896921/campaign-contactcenter-january/31fqgq8/510241810?h=aXhp4C7wfSan91rGMFnW-DVB1svwTkHgJbig...
Effective URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog...
Submission: On January 18 via manual from CA — Scanned from CA

Summary

This website contacted 21 IPs in 1 countries across 17 domains to perform 68 HTTP transactions. The main IP is 34.73.202.225, located in North Charleston, United States and belongs to GOOGLE-CLOUD-PLATFORM, US. The main domain is www.wilmacco.com.
TLS certificate: Issued by R3 on December 7th 2022. Valid for: 3 months.
This is the only time www.wilmacco.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 3.215.172.219 14618 (AMAZON-AES)
29 34.73.202.225 396982 (GOOGLE-CL...)
2 2600:141b:900... 20940 (AKAMAI-ASN1)
2 2607:f8b0:400... 15169 (GOOGLE)
1 2606:4700:e2:... 13335 (CLOUDFLAR...)
2 2620:1ec:48:1... 8075 (MICROSOFT...)
1 2600:1400:900... 20940 (AKAMAI-ASN1)
6 2607:f8b0:400... 15169 (GOOGLE)
1 2607:f8b0:400... 15169 (GOOGLE)
1 2607:f8b0:400... 15169 (GOOGLE)
2 2a03:2880:f01... 32934 (FACEBOOK)
1 2600:9000:251... 16509 (AMAZON-02)
3 2600:9000:251... 16509 (AMAZON-02)
1 69.167.130.70 32244 (LIQUIDWEB)
5 2a02:6ea0:c40... 60068 (CDN77 ^_^)
1 99.84.37.67 16509 (AMAZON-02)
1 34.211.242.10 16509 (AMAZON-02)
3 20.75.32.255 8075 (MICROSOFT...)
2 2a03:2880:f11... 32934 (FACEBOOK)
1 2 20.110.81.91 8075 (MICROSOFT...)
1 1 2620:1ec:c11:... 8068 (MICROSOFT...)
68 21
Apex Domain
Subdomains
Transfer
29 wilmacco.com
pardot.wilmacco.com
www.wilmacco.com
824 KB
7 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 1214
b.clarity.ms — Cisco Umbrella Rank: 8809
c.clarity.ms — Cisco Umbrella Rank: 1721
21 KB
6 userway.org
cdn.userway.org — Cisco Umbrella Rank: 4682
api.userway.org — Cisco Umbrella Rank: 4570
44 KB
6 google.com
analytics.google.com — Cisco Umbrella Rank: 329
526 B
3 visitorqueue.com
t.visitorqueue.com — Cisco Umbrella Rank: 64759
6 KB
3 typekit.net
use.typekit.net — Cisco Umbrella Rank: 415
p.typekit.net — Cisco Umbrella Rank: 557
34 KB
2 pardot.com
pi.pardot.com — Cisco Umbrella Rank: 3665
4 KB
2 facebook.com
www.facebook.com — Cisco Umbrella Rank: 114
235 B
2 wpengine.com
wilmacco.wpengine.com
24 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 13568
tr.lfeeder.com — Cisco Umbrella Rank: 20716
12 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 153
136 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 41
131 KB
1 bing.com
c.bing.com — Cisco Umbrella Rank: 241
740 B
1 sitedataprocessing.com
fe.sitedataprocessing.com — Cisco Umbrella Rank: 109875
1 google.ca
www.google.ca — Cisco Umbrella Rank: 8073
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 75
348 B
1 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 846
247 KB
68 17
Domain Requested by
27 www.wilmacco.com www.wilmacco.com
6 analytics.google.com www.googletagmanager.com
5 cdn.userway.org www.wilmacco.com
cdn.userway.org
3 b.clarity.ms www.clarity.ms
3 t.visitorqueue.com www.wilmacco.com
t.visitorqueue.com
2 c.clarity.ms 1 redirects
2 pi.pardot.com www.wilmacco.com
pi.pardot.com
2 www.facebook.com www.wilmacco.com
2 wilmacco.wpengine.com www.wilmacco.com
2 connect.facebook.net www.wilmacco.com
connect.facebook.net
2 www.clarity.ms www.wilmacco.com
www.clarity.ms
2 www.googletagmanager.com www.wilmacco.com
2 use.typekit.net www.wilmacco.com
use.typekit.net
2 pardot.wilmacco.com 1 redirects pi.pardot.com
1 c.bing.com 1 redirects
1 api.userway.org cdn.userway.org
1 tr.lfeeder.com www.wilmacco.com
1 fe.sitedataprocessing.com www.wilmacco.com
1 sc.lfeeder.com www.wilmacco.com
1 www.google.ca www.wilmacco.com
1 stats.g.doubleclick.net www.googletagmanager.com
1 p.typekit.net use.typekit.net
1 use.fontawesome.com www.wilmacco.com
68 23
Subject Issuer Validity Valid
www.wilmacco.com
R3
2022-12-07 -
2023-03-07
3 months crt.sh
use.typekit.net
DigiCert TLS Hybrid ECC SHA384 2020 CA1
2022-09-14 -
2023-10-15
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-06 -
2023-06-05
a year crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1
2022-12-01 -
2023-12-01
a year crt.sh
*.google.com
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
*.google.ca
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2022-10-28 -
2023-01-26
3 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
t.visitorqueue.com
Amazon
2022-11-06 -
2023-12-04
a year crt.sh
fe.sitedataprocessing.com
Go Daddy Secure Certificate Authority - G2
2022-06-30 -
2023-08-01
a year crt.sh
1667503734.rsc.cdn77.org
R3
2023-01-02 -
2023-04-02
3 months crt.sh
*.wpengine.com
RapidSSL Global TLS RSA4096 SHA256 2022 CA1
2022-08-01 -
2023-09-01
a year crt.sh
api.userway.org
Amazon
2022-10-02 -
2023-10-31
a year crt.sh
a.clarity.ms
Microsoft Azure TLS Issuing CA 02
2022-06-07 -
2023-06-02
a year crt.sh
pi.pardot.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-13 -
2023-09-12
a year crt.sh
pardot.wilmacco.com
R3
2023-01-02 -
2023-04-02
3 months crt.sh

This page contains 2 frames:

Primary Page: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Frame ID: B885CD21AAA7091C3BD2F8A5EE3D751E
Requests: 69 HTTP requests in this frame

Frame: https://www.facebook.com/tr/
Frame ID: 222A5427E355474857322CAA5C3C9334
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Smarter Self-Service in the Contact Center: 3 Things to Know | Wilmac

Page URL History Show full URLs

  1. https://pardot.wilmacco.com/e/896921/campaign-contactcenter-january/31fqgq8/510241810?h=aXhp4C7wfSan91rG... HTTP 301
    https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-k... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • <!-- This site is optimized with the Yoast (?:WordPress )?SEO plugin v([\d.]+) -

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • cdn\.userway\.org/widget.*\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

68
Requests

99 %
HTTPS

67 %
IPv6

17
Domains

23
Subdomains

21
IPs

1
Countries

1513 kB
Transfer

3298 kB
Size

29
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://pardot.wilmacco.com/e/896921/campaign-contactcenter-january/31fqgq8/510241810?h=aXhp4C7wfSan91rGMFnW-DVB1svwTkHgJbigzLgZl3o HTTP 301
    https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 57
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?ctsa=mr&CtsSyncId=3EC74F52B2BB46A292761D152577691B&RedC=c.clarity.ms&MXFR=2754BC2E14EC6DD42BF0AEB310EC63C3 HTTP 302
  • https://c.clarity.ms/c.gif?ctsa=mr&CtsSyncId=3EC74F52B2BB46A292761D152577691B&MUID=1A37198B2AD16D0736320B162B7B6CF7

68 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/
Redirect Chain
  • https://pardot.wilmacco.com/e/896921/campaign-contactcenter-january/31fqgq8/510241810?h=aXhp4C7wfSan91rGMFnW-DVB1svwTkHgJbigzLgZl3o
  • https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
194 KB
37 KB
Document
General
Full URL
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx / WP Engine
Resource Hash
079d03be8bae2aeb35183a6bc429902cbe67253ea4384eb327e9321a2adb5e94
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

cache-control
max-age=600, must-revalidate
content-encoding
br
content-type
text/html; charset=UTF-8
date
Wed, 18 Jan 2023 18:51:30 GMT
link
<https://www.wilmacco.com/wp-json/>; rel="https://api.w.org/" <https://www.wilmacco.com/wp-json/wp/v2/posts/2347>; rel="alternate"; type="application/json" <https://www.wilmacco.com/?p=2347>; rel=shortlink
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains; preload
vary
Accept-Encoding Accept-Encoding Accept-Encoding Accept-Encoding,Cookie
x-cache
HIT: 2
x-cache-group
normal
x-cacheable
SHORT
x-powered-by
WP Engine

Redirect headers

Connection
keep-alive
Content-Length
199
Content-Type
text/html; charset=UTF-8
Date
Wed, 18 Jan 2023 18:51:30 GMT
Server
PardotServer
X-Pardot-Route
e8229a0ff18ebffc83a98010d2521dd5
cache-control
max-age=63072000
content-encoding
gzip
expires
Fri, 17 Jan 2025 18:51:30 GMT
location
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
p3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
vary
Accept-Encoding,User-Agent
classic-themes.min.css
www.wilmacco.com/wp-includes/css/
217 B
418 B
Stylesheet
General
Full URL
https://www.wilmacco.com/wp-includes/css/classic-themes.min.css?ver=1
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
5a5f39391fbf5b06db84b8f9716d53de575ee97a627d2c5f12f79a991a671eb5
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
br
last-modified
Tue, 25 Oct 2022 13:45:16 GMT
server
nginx
etag
W/"6357e86c-d9"
vary
Accept-Encoding, Accept-Encoding
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
style.css
www.wilmacco.com/wp-content/uploads/maxmegamenu/
69 KB
6 KB
Stylesheet
General
Full URL
https://www.wilmacco.com/wp-content/uploads/maxmegamenu/style.css?ver=d9ff90
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
a736b97206e33592c9aec4dd72ce694d13e51178e25358204563f4bd6b573a9a
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
br
last-modified
Wed, 12 Oct 2022 18:41:59 GMT
server
nginx
etag
W/"63470a77-112f7"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
dashicons.min.css
www.wilmacco.com/wp-includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.wilmacco.com/wp-includes/css/dashicons.min.css?ver=6.1.1
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
br
last-modified
Wed, 03 Mar 2021 21:16:22 GMT
server
nginx
etag
W/"603ffca6-e688"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
style.css
www.wilmacco.com/wp-content/themes/divi-child/
352 B
472 B
Stylesheet
General
Full URL
https://www.wilmacco.com/wp-content/themes/divi-child/style.css?ver=1.0.0
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
b261b2a4a5f228c90f6f73772aae0dd7c69e116b3e6da0f20032ea4b6ca5bf13
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
br
last-modified
Mon, 12 Apr 2021 13:16:37 GMT
server
nginx
etag
W/"60744835-160"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
jquery.min.js
www.wilmacco.com/wp-includes/js/jquery/
88 KB
32 KB
Script
General
Full URL
https://www.wilmacco.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.1
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
cc7403bab52ed166e24ea9324241045af370be482f5b594468f4a6ac6e7e7981
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
br
last-modified
Mon, 19 Sep 2022 14:16:24 GMT
server
nginx
etag
W/"632879b8-15e54"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
jquery-migrate.min.js
www.wilmacco.com/wp-includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.wilmacco.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2
Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
34.73.202.225 North Charleston, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
225.202.73.34.bc.googleusercontent.com
Software
nginx /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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content-encoding
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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content-encoding
br
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Full URL
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Requested by
Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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Request headers

accept-language
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Response headers

date
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strict-transport-security
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content-encoding
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server
nginx
etag
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content-type
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accept-language
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Response headers

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strict-transport-security
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content-encoding
br
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nginx
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URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 18 Jan 2023 18:51:30 GMT
strict-transport-security
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content-encoding
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nginx
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Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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H2
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TLS 1.3, , AES_256_GCM
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nginx /
Resource Hash
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Security Headers
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Request headers

accept-language
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Response headers

date
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strict-transport-security
max-age=63072000; includeSubDomains; preload
content-encoding
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etag
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H2
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TLS 1.3, , AES_256_GCM
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nginx /
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accept-language
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strict-transport-security
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URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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nginx /
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Request headers

accept-language
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Response headers

date
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strict-transport-security
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etag
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Host: www.wilmacco.com
URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/?utm_source=blog&utm_medium=email&utm_campaign=contactcenter_january
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H2
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Response headers

date
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strict-transport-security
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H2
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Request headers

accept-language
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Response headers

date
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content-encoding
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accept-language
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Response headers

content-type
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date
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cache-control
no-cache, no-store
expires
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x-azure-ref
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Request headers

accept-language
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Response headers

date
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last-modified
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server
nginx
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Requested by
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Request headers

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Response headers

pragma
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server
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URL: https://www.googletagmanager.com/gtag/js?id=G-4XTRDY5Y52
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Request headers

accept-language
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Response headers

pragma
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server
Golfe2
content-type
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Requested by
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Security
TLS 1.3, , AES_128_GCM
Server
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accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains
date
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server
proxygen-bolt
content-type
text/plain
access-control-allow-origin
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
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2 KB
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
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Software
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accept-language
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Response headers

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content-encoding
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last-modified
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Server
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cache-control
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accept-language
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pragma
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server
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pragma
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accept-ch
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nginx /
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accept-language
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strict-transport-security
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Security
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pragma
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strict-transport-security
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Response headers

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pragma
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x-pardot-rsp
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collect
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Full URL
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Security
QUIC, , AES_128_GCM
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Response headers

pragma
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server
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pragma
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spin_wh.svg
cdn.userway.org/widgetapp/images/
2 KB
1 KB
Image
General
Full URL
https://cdn.userway.org/widgetapp/images/spin_wh.svg
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c400::11 New York, United States, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c45f637f905e1ea01ba81aa39e8da62ee7e7f8703c3da4c3bba55f6192e5834c

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://www.wilmacco.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
newyorkUSNY
date
Wed, 18 Jan 2023 18:51:32 GMT
via
1.1 8f060aa38a518e1d4516e68318e81658.cloudfront.net (CloudFront)
content-encoding
gzip
x-amz-cf-pop
JFK50-P7
age
5
x-cache
HIT
x-77-cache
HIT
x-age
458599
x-77-nzt
AZySJBZxZsv/Z/8GAA
x-accel-expires
@1699529293
last-modified
Fri, 13 Jan 2023 11:00:14 GMT
server
CDN77-Turbo
etag
W/"8e0a35946bf39d10f46a1f1653366a0a"
x-77-nzt-ray
1e192d0831f380c8b43fc863db6fe918
access-control-max-age
3000
access-control-allow-methods
GET, HEAD, PUT, POST, DELETE
content-type
image/svg+xml
access-control-allow-origin
*
access-control-expose-headers
Content-Range, Content-Length, ETag, Content-Type
cache-control
max-age=25920000, public
vary
Accept-Encoding
x-amz-cf-id
44P8s9myRpsyVHJ6NyRp-jJRSg29bHoRSnof45Ts1NWgVFNK0IVLoQ==
collect
b.clarity.ms/
0
48 B
XHR
General
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.7.1/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.wilmacco.com/
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

access-control-allow-origin
https://www.wilmacco.com
date
Wed, 18 Jan 2023 18:51:32 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
vary
Origin
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
collect
b.clarity.ms/
0
48 B
XHR
General
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.7.1/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.wilmacco.com/
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

access-control-allow-origin
https://www.wilmacco.com
date
Wed, 18 Jan 2023 18:51:34 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
vary
Origin
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

Verdicts & Comments Add Verdict or Comment

137 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontentvisibilityautostatechange function| jQuery function| $ object| dataLayer function| clarity object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal function| gtag function| fbq function| _fbq function| ldfdr object| fs function| vqTrackId string| fesdpid string| fesdpextid string| __ibaseUrl string| piAId string| piCId string| piHostname object| DIVI object| et_builder_utils_params object| et_frontend_scripts object| et_pb_custom object| et_pb_box_shadow_elements function| Waypoint function| et_pb_debounce function| et_pb_smooth_scroll function| et_pb_form_placeholders_init function| et_duplicate_menu function| et_pb_remove_placeholder_text function| et_fix_fullscreen_section function| et_bar_counters_init function| et_fix_pricing_currency_position function| et_pb_set_responsive_grid function| et_pb_set_tabs_height function| et_pb_box_shadow_apply_overlay function| et_pb_init_nav_menu function| et_pb_toggle_nav_menu function| et_pb_apply_sticky_image_effect function| et_pb_menu_inject_inline_centered_logo function| et_pb_menu_inject_item function| et_pb_reposition_menu_module_dropdowns boolean| et_load_event_fired boolean| et_is_transparent_nav boolean| et_is_vertical_nav boolean| et_is_fixed_nav boolean| et_is_minified_js boolean| et_is_minified_css boolean| et_force_width_container_change function| et_pb_init_woo_star_rating function| et_pb_wrap_woo_attribute_fields_in_span function| et_pb_init_modules function| etFixDividerSpacing function| etInitWooReviewsRatingStars boolean| et_calculating_scroll_position boolean| et_side_nav_links_initialized object| lazySizes function| rw object| megamenu object| Mailcheck object| punycode object| wpforms object| wpforms_settings object| ___FONT_AWESOME___ object| FontAwesomeConfig object| FontAwesome string| et_location_hash function| et_calculate_header_values function| et_change_primary_nav_position function| et_fix_page_container_position function| et_pb_window_side_nav_scroll_init function| et_pb_side_nav_page_init function| et_pb_slider_init function| et_countdown_timer function| et_countdown_timer_labels function| et_pb_tabs_init function| et_pb_circle_counter_update function| et_apply_parallax function| et_parallax_set_height function| et_apply_builder_css_parallax function| et_pb_play_overlayed_video function| et_pb_resize_section_video_bg function| et_pb_center_video function| et_pb_adjust_video_margin function| et_fix_slider_height function| et_pb_submit_newsletter function| et_fix_testimonial_inner_width function| et_pb_video_background_init function| et_reinit_waypoint_modules function| et_calc_fullscreen_section function| et_calculate_fullscreen_section_size function| debounced_et_apply_builder_css_parallax function| et_pb_parallax_init function| et_pb_fullwidth_header_scroll function| et_pb_search_init function| et_pb_search_percentage_custom_margin_fix function| et_pb_comments_init function| et_pb_shop_add_hover_class object| VQUglJS object| __gaConnectorEventsEmitted object| UserWayWidgetApp function| __read function| __spreadArray function| __values string| LS_KEY string| CDN_BASE string| LOCALES string| VERSION object| supportedLanguages object| mapToSupportedLanguages object| supportedLocales string| DEFAULT_FALLBACK_LANGUAGE function| supports function| formatLangCode function| __assign function| __rest object| messageStream object| _userway_config boolean| _userway string| waypointContextKey function| checkNamespace function| getPardotUrl function| piTracker function| piGetParameter function| piGetCookie function| piSetCookie string| piVersion number| piScriptNum object| piScriptObj object| pi number| c_start string| property function| piResponse object| UserWay

29 Cookies

Domain/Path Name / Value
.wilmacco.com/ Name: _ga
Value: GA1.1.1081381503.1674067891
www.clarity.ms/ Name: CLID
Value: 84748e2b35474d09bd72321e5dff3097.20230118.20240118
www.wilmacco.com/ Name: _wpfuuid
Value: f6401c15-6f5b-4ffa-a07b-20a741390f70
www.wilmacco.com/ Name: NjeBG_nYQi5JGnK79
Value:
www.wilmacco.com/ Name: NjeNMD5ierl58
Value: blog
www.wilmacco.com/ Name: NjeNMD5jUog
Value:
www.wilmacco.com/ Name: NjeNMD5cUacLE
Value: email
www.wilmacco.com/ Name: Nj5eO_X
Value: 30b75d70-7dc5-4ba1-82b3-974b0ebf25d2
www.wilmacco.com/ Name: Nj5eOMcT
Value: b58baba7-63e5-4000-8c50-e6402b5697a0
.wilmacco.com/ Name: _gcl_au
Value: 1.1.1394809776.1674067891
.wilmacco.com/ Name: _ga_4XTRDY5Y52
Value: GS1.1.1674067890.1.1.1674067891.59.0.0
.wilmacco.com/ Name: _clck
Value: 1octvkh|1|f8d|0
.wilmacco.com/ Name: _lfa
Value: LF1.1.e46258f3c37163d9.1674067891285
.wilmacco.com/ Name: _fbp
Value: fb.1.1674067891386.1939459684
.wilmacco.com/ Name: _clsk
Value: 1hvqiu1|1674067891537|1|1|b.clarity.ms/collect
.bing.com/ Name: MUID
Value: 1A37198B2AD16D0736320B162B7B6CF7
.c.bing.com/ Name: MR
Value: 0
.c.bing.com/ Name: SRM_B
Value: 1A37198B2AD16D0736320B162B7B6CF7
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 1A37198B2AD16D0736320B162B7B6CF7
.c.clarity.ms/ Name: MR
Value: 0
.c.clarity.ms/ Name: ANONCHK
Value: 0
.pardot.com/ Name: visitor_id896921
Value: 282956845
.pardot.com/ Name: visitor_id896921-hash
Value: df3600048f15e48a73026b12c4faea905f4f150d2eec333975355149d6ca4f73619defa72bf0f0c6810cda063cbc6628471d8ff7
pi.pardot.com/ Name: lpv896921
Value: aHR0cHM6Ly93d3cud2lsbWFjY28uY29tL2N1c3RvbWVyLWV4cGVyaWVuY2Uvc21hcnRlci1zZWxmLXNlcnZpY2UtaW4tdGhlLWNvbnRhY3QtY2VudGVyLTMtdGhpbmdzLXRvLWtub3cvP3V0bV9zb3VyY2U9YmxvZyZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1jb250YWN0Y2VudGVyX2phbnVhcnk%3D
www.wilmacco.com/ Name: visitor_id896921
Value: 282956845
www.wilmacco.com/ Name: visitor_id896921-hash
Value: df3600048f15e48a73026b12c4faea905f4f150d2eec333975355149d6ca4f73619defa72bf0f0c6810cda063cbc6628471d8ff7
pardot.wilmacco.com/ Name: visitor_id896921
Value: 282956845
pardot.wilmacco.com/ Name: visitor_id896921-hash
Value: df3600048f15e48a73026b12c4faea905f4f150d2eec333975355149d6ca4f73619defa72bf0f0c6810cda063cbc6628471d8ff7

3 Console Messages

Source Level URL
Text
network error URL: https://www.wilmacco.com/customer-experience/smarter-self-service-in-the-contact-center-3-things-to-know/stylesheet.css
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://www.wilmacco.com/wp-content/themes/Divi/core/admin/fonts/modules.ttf
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://fe.sitedataprocessing.com/cscripts/nHbpyUqTFD-633c8f4c.js
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.google.com
api.userway.org
b.clarity.ms
c.bing.com
c.clarity.ms
cdn.userway.org
connect.facebook.net
fe.sitedataprocessing.com
p.typekit.net
pardot.wilmacco.com
pi.pardot.com
sc.lfeeder.com
stats.g.doubleclick.net
t.visitorqueue.com
tr.lfeeder.com
use.fontawesome.com
use.typekit.net
wilmacco.wpengine.com
www.clarity.ms
www.facebook.com
www.google.ca
www.googletagmanager.com
www.wilmacco.com
20.110.81.91
20.75.32.255
2600:1400:9000::687e:74c1
2600:141b:9000::1725:7bb2
2600:9000:2512:aa00:c:77c4:d500:93a1
2600:9000:2512:fe00:1f:f723:6fc0:93a1
2606:4700:e2::ac40:850f
2607:f8b0:4004:c09::9a
2607:f8b0:4006:807::2008
2607:f8b0:4006:80e::2003
2607:f8b0:4006:80e::200e
2620:1ec:48:1::40
2620:1ec:c11::200
2a02:6ea0:c400::11
2a03:2880:f012:8:face:b00c:0:1
2a03:2880:f112:182:face:b00c:0:25de
3.215.172.219
34.211.242.10
34.73.202.225
69.167.130.70
99.84.37.67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