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BRITAIN AND IRELAND DELIGHT (SUMMER, 10 DAYS)

Genussreise durch Großbritannien und Irland (Sommer) - 10 Tage
4.4057 reviews
4 travellers
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Operated by Costsaver
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Total price
$1,600.00
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Total paid
$1,600.00
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You now have Credit for Future Tours. You can apply the credit to departures for
this tour or other tours run by Costsaver, subject to the Terms & Conditions.
When you're ready to book, search for a tour and note the Tour ID. Reach out
here with the ID and our travel experts will sort you out
Hi Jason,

As more and more countries continue to open their borders and ease up on their
entry restrictions, travel is back in high demand and people like you are ready
to go on that much-anticipated trip.

Since you are holding Credit For Future Tours (CFFT) with Costsaver, we wanted
to let you know that we have many trips that you can choose from. You can either
stay with your original tour and destination or switch your credits to any other
trip from Costsaver or any of their sister brands.

One important part to consider is that whatever promotional discounts existed on
the CFFT booking will no longer exist if not redeemed / traveled by December 31,
2022. You will, of course, not lose the amount you already paid, this will
simply move to the future year with the actual monies paid and eligible for
in-market discounts that are available at the time you decide to rebook in
2023/2024, etc.

NOT SURE WHERE TO GO?
Whether you're looking to escape to Italy, Spain, Costa Rica, or somewhere else,
we've got trips for everyone. But hurry, seats are filling up quickly. Check out
trips from all the brands:
· Trips from Trafalgar (https://www.tourradar.com/o/trafalgar/tours)
· Trips from Costsaver (https://www.tourradar.com/o/costsaver/tours)
· Trips from Insight Vacations
(https://www.tourradar.com/o/insight-vacations/tours)
· Trips from Brendan Vacations
(https://www.tourradar.com/o/brendan-vacations/tours)

If you have any questions or need assistance, don't hesitate to contact the
Costsaver or the TourRadar team via this Booking Page.

Cheers,
Your Costsaver team
April 19, 2022
Hey Jason,

We hope this message finds you well.

If you’re planning to use your Credit For Future Tours to rebook your adventure
before December 3rd, don’t forget that you’ll have the chance to win the
balance* of your trip back with our rebooking giveaway!

*Up to USD $2000. Terms and conditions apply see
https://www.tourradar.com/mlp/credit-for-future-campaign for details

The lucky winner will be chosen on December 10th, 2021, and will be contacted
directly on their booking conversation page.

If you’re ready to rebook, simply follow these steps to participate in the
giveaway:

1. Reply to this email with the name of the trip and departure date you’d like
to rebook
2. Our team will get you rebooked and send you an email confirmation
3. Then, you’ll automatically be entered into the giveaway

Take advantage of our Cyber Sale and lock in your adventure at an unbeatable
price. Be sure to act fast — departures are filling up quickly!

If you have any questions about the giveaway or how to rebook your adventure,
our Travel Experts are available 24/7 to assist you.

We look forward to getting you booked on the trip of a lifetime!

All the best,
Team TourRadar
November 30, 2021
Hey Jason,

We hope this message finds you well.

We're reaching out today with an exclusive TourRadar giveaway for loyal
travellers like you!

If you rebook with your Credit For Future Tours between November 23rd and
December 3rd, you’ll automatically get entered to win the balance* of your trip
back!

*Up to USD $2000. Terms and conditions apply see
https://www.tourradar.com/mlp/credit-for-future-campaign for details

The lucky winner will be chosen on December 21st, 2021, and will be contacted
directly on their booking conversation page.

If you’re ready to rebook, simply follow these steps to participate in the
giveaway:

1. Reply to this email with the name of the trip and departure date you’d like
to rebook
2. Our team will get you rebooked and send you an email confirmation
3. Then, you’ll automatically be entered into the giveaway

Our Black Friday Sale is now live, so lock in that future adventure at a
discounted price – and take advantage of our giveaway at the same time!

If you have any questions about the giveaway or how to rebook your adventure,
our Travel Experts are available 24/7 to assist you.

We look forward to getting you booked on the trip of a lifetime!

All the best,
Team TourRadar
November 23, 2021
Hey Jason,

If you’re thinking about booking one of our Expo deals with your Credit For
Future Tour, remember that you can enter to win the balance* of your trip back
with our rebooking giveaway!

*Up to US$2000. Terms and conditions apply see
https://www.tourradar.com/mlp/credit-for-future-campaign for details

Simply rebook your tour with the same operator by January 28th, follow the steps
below, and you’ll automatically be in the running to win:

1. Reply to this email with the name of the tour and departure date you’d like
to rebook
2. Our team will rebook your tour with your operator and send you an email
confirmation
3. You will automatically be entered into the rebooking giveaway once your new
tour is confirmed

The winner will be chosen on February 5th, 2021, and they’ll be contacted
directly on their booking conversation page.

Our biggest sale of the year is on now, so you can lock in an adventure to look
forward to and take advantage of huge savings with our Expo deals. Be sure to
act fast if you have a specific tour in mind — departures are filling up
quickly!

If you have any questions about the giveaway or rebooking your tour, our Travel
Experts are here to assist you 24/7.

All the best,

Team TourRadar
January 19, 2021
Hey Jason,

We hope this message finds you well.

We're reaching out today with an exclusive TourRadar giveaway for loyal
customers like you!

If you rebook a tour using your Credit For Future Tour between January 6th and
January 28th, you’ll automatically be entered to win the balance* of your trip
back, paid for by TourRadar!

*Up to USD $2000. Terms and conditions apply see
https://www.tourradar.com/mlp/credit-for-future-campaign for details

The lucky winner will be chosen on February 5th, 2021, and they’ll be contacted
directly on their booking conversation page.

If you’re ready to rebook, follow these steps to enter the giveaway:

1. Reply to this email with the name of the tour and departure date you’d like
to rebook
2. Our team will rebook your tour with your operator and send you an email
confirmation
3. You will automatically be entered into the rebooking giveaway once your new
tour is confirmed

Our Expo sale is starting on 12 January 2021, so now is the time to lock in that
future adventure at a discounted price (and take advantage of our giveaway at
the same time!). These deals will be ready to book on TourRadar.com next week,
and you will be notified once our sale has gone live.

If you have any questions about the giveaway or rebooking your tour, our Travel
Experts are available 24/7 to assist you.

We look forward to getting you booked on the next tour of your dreams!

All the best,
Team TourRadar
January 7, 2021
Hey Jason,

We hope this message finds you well.

Costsaver have let us know that they have just released their 2021 departures
dates and tours. The prices on these tours are on Presale limited-time offer,
which means they are the lowest price that they will be! With increased demand,
we are already seeing popular dates and trips beginning to sell out, so be sure
to rebook by September 15th to lock in your desired trip and date at the best
rate.

After September 15th, Costsaver will be increasing the prices on departure dates
and tours.

Another bonus is that Costsaver are also matching discounts of up to 15% if they
were on your original booking. TourRadar will also honour any previous TourRadar
discount that was on your original booking.

To give you peace of mind and more time to make decisions about your future
travel plans, after you’ve selected your trip you’re free to change your travel
plans until 30 days before your departure. If for any reason you change your
mind, you can choose new dates and/or a new destination without penalty on the
land portion of your trip.

You can check out all of your available tour options here:

https://www.tourradar.com/o/costsaver

When you have found the tour and departure date that you would like to be
switched over to, please respond to this message with the name of the tour and
departure date and we can start the re-booking process for you.

We are also available 24/7 if you require any assistance in finding your next
tour.

We look forward to hearing from you and getting your upcoming travel plans
sorted.

All the best and stay safe!

Team TourRadar
September 1, 2020
Hello Jason,

We hope you are well.

Sincere apologies for the long wait and delay in correspondence. We are still
awaiting a statement from Costsaver regarding your booking situation.

We can promise you we are checking in on. daily basis with them, however due to
the high volume of inquiries coming in, we are experiencing delays in
communication.

We will be back in touch with you soon!

Your patience is appreciated.

Kind regards,
Ayu
April 29, 2020
Sie haben den Änderungen zugestimmt
April 13, 2020
Hi Jason,

Thank you for your patience while we contacted Costsaver.

We had a Costsaver agent look through their call records, and they also were
unable to locate any phone calls from you. As we have no record of our team
advising that you are able to cancel at loss of deposit, we do have to follow
their updated terms and conditions. At the moment, Costsaver is not able to
offer any refunds for travelers with postponed or cancelled tours, and they are
instead offering a credit on file. We are currently looking into this option for
you, and we will revert back once we have further information.

The way the credit would work is that we would hold your funds on file and they
could be used to book any Costsaver tour which starts by December 31st, 2022
with Costsaver.

We will be in touch shortly with further clarification.

Kind Regards,
Kate | TourRadar
April 6, 2020
Hello Jason,

We are sorry to hear that you are not happy with CostSaver's Terms & Conditions.
We understand that it might cause some inconvenience and frustration, especially
in these hard times.

The cancellation fee is not a financial reward for TourRadar. We actually don't
get to keep that money. The money goes to CostSaver to cover their
administration fees and any expenses related to the booking. Please understand
that TourRadar is contractually bounded to the decisions of the tour operator.
We can liaise with the operator, but we can't make them do anything.

We will follow up with CostSaver again on Monday to check with their team if the
cancellation fees could be reduced and credited to your account instead of
losing them.

Please note that their decision will be final and we will action it accordingly.
--
Regards
Piotr
TourRadar #gotouring
April 4, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
April 3, 2020
I can't accommodate this request. My computer and phone are owned by the company
I work for and both have security firewalls preventing me from sending the
screenshot. My wife works for the same company and my youngest doesn't have a
phone (oldest is at college). I don't have any other devices to meet your
request.

All this back and forth has clouded the issue. I cancelled my trip on day 59 and
if I had cancelled the trip on day 60, the refund would have been honored. All I
am requesting is a little leniency. It's not like I cancelled the day before the
trip. We're talking about a few hours. It's a technicality. TourRadar is already
getting $800 out of me for doing almost nothing. Isn't that enough?
April 3, 2020

Hi Jason,

Thank you for your reply and we want to reassure you that your request is well
open on our side and we are working on it.

We have made a full investigation here with a team lead trying to find your call
on the February 20th, at 10:32AM CST but we couldn't locate anything from your
number 8156546787 on that day.

TourRadar and Costsaver are partners and we do the customer support for them but
they are still two different companies.

Are you sure you called TourRadar and not Costsaver? Can you send us a
screenshot from your phone showing the call with the date, time and number
called?

According to the logs, there are no calls in February from you and you called us
once before booking.

We are looking forward to hearing from you and to receive your screenshot to
solve this case for you!

Marion - TourRadar
April 3, 2020
TourRadar has made the following changes:
- Price decreased in total by USD 4311.2
- Updated: Brochure price, from USD 1550 to USD 400, 4 travellers
- Updated: Promo code discount, from USD 148.8 to USD 0, 4 travellers
- Removed: Discount, Upfront payment, USD -140, 1 traveller
- Removed: Twin, Upfront payment, USD 0, 4 travellers
April 2, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
April 1, 2020
Is someone still researching my claim? Not to put the burden on you, but it took
me years to save up for this vacation. I'm sure there are people who book
European vacations using one paycheck but that's not how it was for me.
Forfeiting $800 is going to hurt. I can't afford to lose $1,800. Please don't
use a pandemic to screw people out of their money
April 1, 2020

The phone number I used to make the call is 815-654-6787. The phone number I
called is 844-311-3006. If that is the number for TourRadar, then that's the
company I spoke with. I assumed CostSaver and TourRadar are the same. My
apologies
March 30, 2020
Hi Jason,

Thank you for getting back to us and forwarding that information. We have looked
into this for you, but we were unable to locate your phone call. Can you please
confirm the number that you used to contact us? We could not find anything under
815-997-3513 for those dates.

We also had a look through our message history and we noticed that you advised
on March 25 that you "spoke with an agent at Costsaver when COVID first started
and the associate verified I needed to cancel by March 24th". The number you
referenced in your last email was the TourRadar number, but if the phone call in
question was with a Costsaver representative, we will not have access to those
recordings.

Kindly confirm these details and we will do our best to locate the recording.

Kind Regards,
Kate | TourRadar
March 30, 2020
Hi Jason,

We're reaching out with unfortunate news today. Due to the unprecedented impact
of COVID-19 Costsaver has been adapting their booking conditions and
cancellation policy regularly in response to the constantly evolving nature of
this new pandemic.

Today, Costsaver has updated their policy again to come into effect immediately.
Costsaver has made the difficult but necessary decision to suspend all tour
departures until 30th of June 2020. This affects Britain and Ireland Delight
(Summer, 10 Days) departing on May 22nd, 2020.

The good news is that Costsaver will give you a credit of 100% of the amount you
paid to use towards a future tour. You don’t need to choose a new tour now, but
you can use the credit Costsaver is allowing you to choose any future
alternative departure date or tour which starts by December 31st, 2022 with
Costsaver. If there is a difference in tour costs, you'll need to pay the
difference.

When you're ready to apply your credit, search for available tours that
Costsaver is running and find the tour you’d like to book. Take note of the tour
name and tour ID. Then reach out here on your booking page and mention the tour
ID.

We really appreciate what a difficult time this is, and thank you for your
patience and understanding.

Best regards,
TourRadar
March 30, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
March 30, 2020
Thank you for looking further into my case. I know you are swamped so I thought
doing research might speed up the process. I went through my phone looking for
844-311-3006 and the recording you are searching for occurred on Thursday,
February 20th. It started at 10:32AM CST and lasted 1 hour, 3 minutes.
Obviously, the bulk of that was spent on hold. I hope this helps
March 30, 2020

Hi Jason,

Thank you for your understanding, we cannot access recordings on the weekend so
please bear with us whilst we look into this.

We will get back in touch tomorrow (Monday) once we have been able to listen to
the recording. We have cleared your final payment date so you shouldn't receive
any further emails regarding payment.

Thank you in advance for your patience over this, in the meantime, let us know
if you have any questions or queries.

TourRadar are here 24/7 to assist!
Best Regards,
Sara
March 29, 2020
When Europe went on lockdown in February, I called TourRadar. The representative
told me to hold off on cancelling until March 24th. Please check the recordings.
I understand that you're trying to do your job but what you're doing in this
situation is financially punishing someone that has done everything the company
has asked of me. Please do the right thing
March 29, 2020

Hi Jason,

The original email we received from you regarding cancellation is date stamped:
Mar 24, 2020 15:41EST

With this in mind, you would still be at 59 days and still liable for the loss
of 30%.

Again, please advise in response to this email how you would like to proceed, we
do require written confirmation before we can process any further.

TourRadar are here 24/7 to assist!
Best Regards,
Sara
March 29, 2020
That's not true. I started the process of cancelling march 23rd, which is 60
days before the trip. I cannot be held accountable for your company being
backlogged. It's bad enough I am going to have to pay the deposit, i cannot also
be responsible for the delays you imposed
March 29, 2020

Hi Jason,

As you are currently 54 days prior to departure, you would be at a loss of 30%
($1818) as per the agreed to Terms and Conditions that Julia and Liz sent below.

Please advise in response to this email how you would like to proceed, we do
require written confirmation before we can process any further.

TourRadar are here 24/7 to assist!
Best Regards,
Sara
March 29, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
March 29, 2020
It took 4 days to get a response and it doesn't answer my question. Let's try
again. Can you confirm that by cancelling, I will only lose my deposit?
March 29, 2020

Hi Jason,


Thank you for your message and apologies for any delay in getting back to you.
We are dealing with a large amount of enquiries and we appreciate your continued
patience.

As in the message below, the cancellation fees for this booking are as follows:
Over 60 days: Loss of deposit
59 - 16 days: 30%
15 - 8 days: 50%
7 - 1 days: 90%
Departure day or later / no show: 100%

You do also have the option to change your booking to a later date in 2020 or
2021 if you should wish to do so instead of cancelling.

Please let us know how you would like to proceed.

Kind regards,
Jules
March 29, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
March 26, 2020
Before proceeding, I need you to confirm that I will only be responsible for the
Loss of Deposit. I called Costsaver when COVID first started and the associate
verified I needed to cancel by March 24th
March 26, 2020

Hi Jason,

Thanks for getting back to us!

Do take note that if you choose to cancel, the following cancellation fees will
be applied:
Over 60 days: Loss of deposit
59 - 16 days: 30%
15 - 8 days: 50%
7 - 1 days: 90%
Departure day or later / no show: 100%

Please advise if you still want to go ahead with cancelling your booking under
these terms or would prefer to book a new tour/date with Trafalgar or CostSaver
instead.

Thank you again for choosing TourRadar and we look forward to hearing back from
you!

Best regards,
Liz
March 26, 2020
I would like to Cancel my booking for Britain and Ireland Delight (Summer, 10
Days) departing on May 22, 2020
 
Cancellation Reason: Other (please elaborate)
Additional Comments: CORVID-19 has caused England and Ireland to go on lockdown
 
I have agreed to the following:
Terms and Conditions: https://www.tourradar.com/terms-conditions
Cancellation Policy:
https://www.tourradar.com/booking/conversation/575132-jAhWs4wqpEyR93B9crBdu7U3G9CmxP#terms
March 24, 2020

Hello Jason,

Thank you for reaching out and for expressing your concerns in regards to the
recent Coronavirus and how it affects your upcoming travel plans.

Please see the latest update from CostSaver below:

In accordance with travel restrictions imposed by government advisories
worldwide, CostSaver has temporarily suspended all guided vacations across the
globe for trips departing up and until 30 April 2020.

For guests with existing bookings departing from 1 May 2020 (and more than 30
days from today), or for any new bookings being made, we are temporarily
offering a fee waiver on the land portion of the trip until 30 days prior to
departure should guests wish to change their dates or travel to a different
destination. Airlines may have different policies and penalty charges, which are
the guest’s responsibility.

Please be assured that the tour operator is closely monitoring the situation and
will provide any updates or changes as soon as they are confirmed. In the
meantime, for more information, we strongly recommend checking our Travel Advice
page about Coronavirus
here: https://www.tourradar.com/mlp/travel-advice-novel-coronavirus

Again, we apologise for this situation. We’re thinking of you during these tough
times and thank you for your understanding while we all manage this crisis.
Please let us know how you would like to proceed and we will be happy to assist
you further.
--
Regards
Piotr
TourRadar #gotouring
March 22, 2020
Thanks for reaching out. We're experiencing a high volume of questions and it's
taking us longer than usual to respond. We'll get back to you as soon as
possible. Thank you so much for your patience - we really appreciate it. And if
it's urgent, you can contact us via live chat or 24/7 by phone. For more info,
go to https://www.tourradar.com/contact
March 16, 2020
It is our intention to take our trip but the travel ban is starting to overlap
our vacation. Will Tourradar/Costsaver return my money? I need to know what my
options are so I can make an informed decision
March 16, 2020

You've successfully paid $800
January 23, 2020
Hi Jason,

I've attached the detailed trip notes so you may have a further look at the
itinerary and inclusions for this tour!

Should you require any further assistance, please do not hesitate to reach out,
we are here 24/7 to help!

Kind Regards,
Ashley
January 11, 2020
https://www.tourradar.com/booking/get_file?file=575132%2FBritain+and+Ireland+Delight.pdf&hash=56f82350-3486-11ea-a360-0a58a9feac2a
January 11, 2020
Hi Jason,

Great news! Your Britain and Ireland Delight (10 Days) (Summer, 10 Days) tour
with CostSaver starting on 22 May, 2020 has just been confirmed and you are one
step closer to your adventure of a lifetime! We also added a $140.00 child
discount for you :)!

We have just charged your Credit Card ending in 7003 for the deposit and will be
emailing you a receipt which serves as your booking confirmation. The balance of
USD$5111.2 is due on 02 Apr, 2020 and will be automatically deducted from the
same account.

Please note that CostSaver will require your full flight itinerary in order to
issue your final documents. You can advise us of these details in your booking
conversation by uploading your flight itinerary to the attachments section
located on the right-hand side of the page.

CostSaver also requires all your personal details, you can edit these in your
booking conversation page or update these details directly on CostSavers
travelers portal:
https://book.itropics.com/ManageMyBooking/CSUSAS/#/Booking/Registration/Passengers/A039513
Your reference number is A039513.

The optional excursions that are available on this incredible tour are booked
directly with your tour director when you arrive on tour.

Your final trip documents will be sent once you provided all requested details.
They are usually issued approximately 2-3 weeks before departure.

Thanks again for booking with TourRadar!

Best regards,
Quirine
January 11, 2020
Gute Nachrichten! Ihre Buchungsanfrage wurde von TourRadar bestätigt und Sie
können sich schon auf Britain and Ireland Delight (Summer, 10 Days) freuen!
January 11, 2020
TourRadar has made the following changes:
- Price decreased in total by USD 140
- Created: Discount, Upfront payment, USD -140, 1 traveller
January 11, 2020
Hi Jason

Thank you for your request to book this amazing trip with Costsaver! We have
successfully pre-authorised your Credit Card ending in 7003 in order to book
this tour and are currently in the process of securing your place on the Britain
and Ireland Delight (10 Days) (Summer, 10 Days) departing on the 22 May, 2020.
We'll be back shortly to advise if your booking has been confirmed.

We highly recommend not booking your flights until your place on this tour is
fully confirmed.

Thanks for choosing TourRadar!

Kind Regards,
TourRadar
January 10, 2020
Vielen Dank für Ihre Buchungsanfrage
TourRadar wurde verständigt. Sie sollten in Kürze eine Bestätigung erhalten.
Ihre Karte wurde für die Zahlung vorautorisiert. Sobald Ihre Buchung bestätigt
wurde, ziehen wir den Betrag von Ihrem Zahlungsmittel ein.
January 10, 2020
Wenn Sie Fragen haben, zögern Sie bitte nicht, diese in diesem Chat zu stellen.
January 10, 2020
Awaiting new booking
Credit for future tour
Re-book by
Nov 30, 2022
Travel by
Dec 31, 2022
You have a credit of
$1,600.00
Rebook Now & Enjoy These Perks:
Free date changes
Until November 30, 2022
View New Dates
TourRadar Reference ID:
575132-jahws
Operator Confirmation Number:
A039513
View Terms & Conditions
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