www.westerndigital.com
Open in
urlscan Pro
23.197.5.209
Public Scan
URL:
https://www.westerndigital.com/support
Submission: On November 03 via manual from IN — Scanned from DE
Submission: On November 03 via manual from IN — Scanned from DE
Form analysis 4 forms found in the DOM
Name: searchForm — GET /search
<form action="/search" method="get" name="searchForm" id="searchSummaryViewForm" class="ui-front input-group relative flex items-center store-summary-view-vanilla">
<input type="text" name="q" class="searchSummaryViewInput" autocomplete="off" placeholder="What can we help you find?" aria-labelledby="searchBTN" oninput="getSearchSuggestions()" id="searchTerm">
<ul role="list" class="ui-autocomplete ui-front ui-menu ui-widget ui-widget-content list-reset absolute w-full bg-white text-black z-10" id="ui-id-1">
<!-- Update code to remove | westerndigital from title during auto suggest -->
</ul>
<button type="button" class="underline text-sm absolute md:pin-r-12 pin-r-2 svClearInput pin-t-15" onclick="defaultValues()">Clear</button>
<!-- <button type="submit" class="btn-search btn flex itmes-center" id="searchBTN" aria-label="Search">-->
<button type="button" class="search-collapse btn flex itmes-center" aria-label="Search Close" onclick="defaultValues()">
<svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg">
<path opacity="1" fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0L7 5.6L1.4 0L0 1.4L5.6 7L0 12.6L1.4 14L7 8.4L12.6 14L14 12.6L8.4 7L14 1.4Z" fill="black"></path>
</svg>
</button>
<button type="button" class="btn-search btn-search-SummaryView btn flex itmes-center bg-white" id="searchBTN" aria-label="Search">
<svg aria-hidden="true" width="24" height="24" viewBox="0 -10 57 75" fill="none" stroke="currentColor" stroke-width="5" xmlns="http://www.w3.org/2000/svg" class="searchmag">
<path d="M42.9302 23.2003C42.9302 34.6828 33.83 43.9006 22.7151 43.9006C11.6001 43.9006 2.5 34.6828 2.5 23.2003C2.5 11.7178 11.6001 2.5 22.7151 2.5C33.83 2.5 42.9302 11.7178 42.9302 23.2003Z"></path>
<line y1="-2.5" x2="27.0574" y2="-2.5" transform="translate(34.0703 38.6664) scale(0.989377 1.01051) rotate(45)"></line>
</svg>
<svg xmlns="http://www.w3.org/2000/svg" class="hidden" id="Search_Icon" data-name="Search Icon" width="24" height="24" viewBox="0 0 24 24">
<g id="search-icon" transform="translate(0.063 -0.127)">
<path id="box" d="M0,0H24V24H0Z" transform="translate(-0.063 0.127)" fill="none"></path>
<g id="Group_24554" data-name="Group 24554" transform="translate(1.921 2.11)">
<g id="Ellipse_513" data-name="Ellipse 513" transform="translate(0.016 0.018)" fill="#fff" stroke="#000" stroke-width="1">
<ellipse cx="9.503" cy="9.503" rx="9.503" ry="9.503" stroke="none"></ellipse>
<ellipse cx="9.503" cy="9.503" rx="9.003" ry="9.003" fill="none"></ellipse>
</g>
<line id="Line_20" data-name="Line 20" x1="3.77" y1="3.77" transform="translate(16.246 16.247)" fill="none" stroke="#000" stroke-linecap="round" stroke-width="1"></line>
</g>
</g>
</svg>
</button>
</form>Name: searchForm —
<form name="searchForm" class="ui-front input-group relative"><span class="search-action input-group-btn absolute pin-l pin-t text-base"><button type="submit" id="searchBTN" aria-label="Search" class="btn-search btn p-2 text-gray"><svg width="28"
height="28" viewBox="-2 -3 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="search">
<desc id="search">Search</desc>
<path d="M10.1431 5.6C10.1431 8.14532 8.09156 10.2 5.57156 10.2C3.05155 10.2 1 8.14532 1 5.6C1 3.05468 3.05155 1 5.57156 1C8.09156 1 10.1431 3.05468 10.1431 5.6Z" stroke="black" stroke-width="1"></path>
<line y1="-1" x2="4.58297" y2="-1" transform="matrix(0.705307 0.708902 -0.705307 0.708902 8.35718 9.33325)" stroke="black" stroke-width="1"></line>
</svg></button></span> <input type="text" name="q" autocomplete="off" placeholder="Search Support" aria-labelledby="searchBTN" class="block w-full p-4 pl-12"></form>Name: commonSupport-form —
<form data-track-type="form" name="commonSupport-form" class="store-form">
<div class="selection">
<div class="form-group filled">
<div class="select-dropdown"><select class="validate empty w-full border-black border py-2 px-4">
<option value="select-productCategory" disabled="disabled" selected="selected">Product Category</option>
<option value="3736">External Desktop Drives </option>
<option value="3737">Data Center Drives </option>
<option value="3738">Portable Drives </option>
<option value="3739">Data Center Platforms </option>
<option value="3740">Internal HDD </option>
<option value="3741">Internal SSD </option>
<option value="3742">Memory Cards </option>
<option value="3743">Personal Cloud | NAS Drives </option>
<option value="3744">USB Flash Drives </option>
<option value="3745">Accessories </option>
<option value="3746">MP3 Players </option>
<option value="4273">Embedded Flash </option>
</select> <span class="error-message text-red text-xxs mb-0"> Field cannot be empty. </span></div>
</div>
</div>
<div class="selection">
<div class="form-group filled">
<div class="select-dropdown"><select class="validate empty w-full border-black border py-2 px-4">
<option value="select-productName" disabled="disabled" selected="selected">Product Name</option>
</select></div>
</div>
</div>
<div class="relative flex justify-center my-9">
<div class="w-full border-b border-grey-2 pt-2"></div>
<p class="text-sm p-4 bg-white absolute -pin-t-20">OR</p>
</div>
<div class="input">
<div class="form-group"><input placeholder="Type in Serial Number or Model Number" aria-required="true" type="text" class="empty inputHeight text-base w-full border border-black-50 px-4"> <span role="alert"
class="error-message font-Roboto text-red text-xxs mb-0 font-roboto"> Field cannot be empty. </span></div>
</div> <!----> <button type="submit" aria-label="submit" tabindex="0" class="defaultBtn bg-blue text-white hover:bg-dark-blue active:bg-darker-blue w-full"> Go </button>
</form><form onsubmit="return customFormSubmitAction(this);" autocomplete="off" class="store-form " id="webform-footer-form" data-track-type="form" data-form-name="Newsletter Subscription">
<input type="hidden" value="/bin/wd/acs/formsubmit">
<input type="hidden" name="currentPagePath" value="https://www.westerndigital.com/content/store/en-us/support.html">
<input type="hidden" name="queryString">
<input type="hidden" name="redirectOnSuccess">
<input type="hidden" name="showServerResponse" value="false">
<input type="hidden" name="showErrorFromServerResponse">
<input type="hidden" name="formName" value="Newsletter Subscription">
<input type="hidden" name="pageReferrer" value="" class="referrer_field">
<input type="hidden" name="serverResponseMessage">
<input type="hidden" name="serverResponseErrorMessage">
<div class="responsive-columns-flexbox parbase">
<div class=" row grid-12 xs:grid-12 sm:grid-12 md:grid-12 lg:grid-12 xl:grid-12 flex-wrap md:flex sm:flex sm:text-center">
<div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
</div>
<div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
<div class="svg parbase">
<div>
<svg xmlns="http://www.w3.org/2000/svg" width="173" height="48" viewBox="0 0 173 48">
<g id="Header_Main_Logo" data-name="Header Main Logo" transform="translate(-26 -89.525)">
<rect id="Rectangle_24353" data-name="Rectangle 24353" width="173" height="48" transform="translate(26 89.525)" fill="none"></rect>
<g id="_1.2_Horizontal_Secondary_Wordmark_Hero_Color_RGB_1_" data-name="1.2 Horizontal Secondary Wordmark Hero_Color_RGB (1)" transform="translate(-30.125 49.066)">
<g id="Group_26610" data-name="Group 26610" transform="translate(87.574 56.1)">
<path id="Path_24173" data-name="Path 24173" d="M222.2,61.1h2.957v2.609H227.5V65.8h-2.348V70.84a1.372,1.372,0,0,0,1.435,1.522,2.422,2.422,0,0,0,.826-.087V74.1a6.88,6.88,0,0,1-2.044.3c-2.435,0-3.174-1.565-3.174-3.522V61.1"
transform="translate(-181.152 -58.926)"></path>
<path id="Path_24174" data-name="Path 24174" d="M281.457,66.7H278.5V77.1h3V70.835c0-1.261.652-2.087,1.87-2.087a1.837,1.837,0,0,1,1.87,2.087V77.1h3V70.14a3.414,3.414,0,0,0-3.7-3.74,3.077,3.077,0,0,0-2.957,1.565h-.043V66.7Z"
transform="translate(-212.97 -61.921)"></path>
<path id="Path_24175" data-name="Path 24175" d="M268.062,66.4c-2.7,0-3.348,1.522-3.522,2H264.5V66.7h-2.7V77.1h3V71.922a2.932,2.932,0,0,1,3.261-3.131Z" transform="translate(-203.532 -61.921)"></path>
<path id="Path_24176" data-name="Path 24176"
d="M205.483,69.561l1.913-1.3c-.261-.435-1.261-1.957-4.261-1.957-2.218,0-4.087,1.131-4.087,3.174,0,1.87,1.348,2.783,2.87,3.261.435.13.913.261,1.3.391.826.261,1.435.478,1.435,1.087,0,.565-.609.957-1.7.957a2.479,2.479,0,0,1-2.261-1.218l-2,1.131c.174.478,1.261,2.218,4.479,2.218,2.435,0,4.479-1.044,4.479-3.3,0-1.913-1.348-2.783-2.957-3.261a12,12,0,0,0-1.174-.348c-.739-.217-1.478-.435-1.478-1.087,0-.522.478-.826,1.348-.826A2.223,2.223,0,0,1,205.483,69.561Z"
transform="translate(-167.87 -61.865)"></path>
<path id="Path_24177" data-name="Path 24177" d="M145.715,56.7l-2.739,10.61-2.7-10.61h-3.74l-2.783,10.914L130.974,56.7H127.8l3.87,14.915h3.957l2.7-10.566,2.7,10.566h3.74l3.87-14.915Z" transform="translate(-127.8 -56.439)"></path>
<path id="Path_24178" data-name="Path 24178"
d="M183.906,71.879c0-2.739-1.609-5.479-5.131-5.479-3.174,0-5.175,2.392-5.175,5.479s1.957,5.479,5.3,5.479a4.477,4.477,0,0,0,4.3-2.3l-2-1.174a2.319,2.319,0,0,1-2.261,1.3,2.351,2.351,0,0,1-2.3-2.435h7.349C183.906,72.792,183.906,71.922,183.906,71.879ZM176.6,70.748c.13-1.174.739-2.218,2.174-2.218a2.163,2.163,0,0,1,2.174,2.218Z"
transform="translate(-153.685 -61.921)"></path>
<path id="Path_24179" data-name="Path 24179"
d="M245.206,71.879c0-2.739-1.609-5.479-5.131-5.479-3.174,0-5.175,2.392-5.175,5.479s1.957,5.479,5.3,5.479a4.477,4.477,0,0,0,4.3-2.3l-2-1.174a2.319,2.319,0,0,1-2.261,1.3,2.351,2.351,0,0,1-2.3-2.435h7.349C245.206,72.792,245.206,71.922,245.206,71.879ZM237.9,70.748c.13-1.174.739-2.218,2.174-2.218a2.163,2.163,0,0,1,2.174,2.218Z"
transform="translate(-188.329 -61.921)"></path>
<path id="Path_24180" data-name="Path 24180" d="M396.4,61.1h2.957v2.609H401.7V65.8h-2.348V70.84a1.372,1.372,0,0,0,1.435,1.522,2.422,2.422,0,0,0,.826-.087V74.1a6.881,6.881,0,0,1-2.044.3c-2.435,0-3.174-1.565-3.174-3.522V61.1"
transform="translate(-279.603 -58.926)"></path>
<path id="Path_24181" data-name="Path 24181"
d="M319.088,56.7H314V71.615h5.088c4.74,0,7.566-2.261,7.566-7.479C326.61,58.961,323.7,56.7,319.088,56.7Zm-.217,12.436h-1.7V59.179h1.7c3.87,0,4.435,2.609,4.435,5C323.349,66.527,322.784,69.136,318.87,69.136Z"
transform="translate(-233.034 -56.439)"></path>
<rect id="Rectangle_24354" data-name="Rectangle 24354" width="3.087" height="14.915" transform="translate(134.103 0.261)"></rect>
<path id="Path_24182" data-name="Path 24182" d="M448.361,85.8a1.261,1.261,0,1,0,1.261,1.261A1.262,1.262,0,0,0,448.361,85.8Zm0,2.348A1.044,1.044,0,1,1,449.4,87.1,1.058,1.058,0,0,1,448.361,88.148Z"
transform="translate(-308.257 -72.885)"></path>
<path id="Path_24183" data-name="Path 24183"
d="M449.857,88.044a.29.29,0,0,0-.217-.3h0a.339.339,0,0,0,.261-.348c0-.3-.217-.391-.522-.391H448.9v1.478h.261V87.87h.174c.174,0,.261.087.3.348a1.537,1.537,0,0,0,.044.261h.261C449.9,88.478,449.857,88.218,449.857,88.044Zm-.478-.391h-.217v-.435h.217a.245.245,0,0,1,.261.217C449.639,87.565,449.552,87.652,449.378,87.652Z"
transform="translate(-309.275 -73.564)"></path>
<path id="Path_24184" data-name="Path 24184"
d="M364.118,66.7v1.131h-.043a3.055,3.055,0,0,0-2.826-1.435c-3.174,0-4.348,2.609-4.348,5.261s1.174,5.218,4.348,5.218a2.93,2.93,0,0,0,2.826-1.435h.043v1.218a2.17,2.17,0,0,1-2.218,2.3,2.579,2.579,0,0,1-2.261-1.261c-.261.13-2,1.174-2,1.174.217.435,1.087,2.3,4.348,2.3,3.435,0,5.088-2.174,5.088-5.262V66.7Zm-2,7.957c-1.7,0-2-1.652-2-3,0-1.522.435-3,2-3s2,1.478,2,3C364.118,72.966,363.77,74.662,362.118,74.662Z"
transform="translate(-257.279 -61.921)"></path>
<path id="Path_24185" data-name="Path 24185"
d="M414.448,66.4a4.787,4.787,0,0,0-4.087,1.826l1.739,1.3a2.54,2.54,0,0,1,2.131-1.044c1.348,0,2.174.652,2.174,1.783v.217h-1.3c-3.044,0-5,1.131-5,3.479a3.562,3.562,0,0,0,6.349,2h.043V77.01h2.913V70.531C419.405,67.531,417.014,66.4,414.448,66.4Zm1.957,6.566c0,1.218-.522,2.3-1.826,2.3a1.384,1.384,0,0,1-1.522-1.391c0-.87.609-1.522,2.174-1.522h1.174Z"
transform="translate(-287.346 -61.921)"></path>
<rect id="Rectangle_24355" data-name="Rectangle 24355" width="3.087" height="10.393" transform="translate(95.142 4.783)"></rect>
<circle id="Ellipse_534" data-name="Ellipse 534" cx="1.652" cy="1.652" r="1.652" transform="translate(95.055)"></circle>
<rect id="Rectangle_24356" data-name="Rectangle 24356" width="3.087" height="10.393" transform="translate(111.796 4.783)"></rect>
<circle id="Ellipse_535" data-name="Ellipse 535" cx="1.652" cy="1.652" r="1.652" transform="translate(111.709)"></circle>
</g>
<path id="Path_24186" data-name="Path 24186" d="M99.028,56.7h3.479a1.541,1.541,0,0,1,1.522,1.522V61.7a1.514,1.514,0,0,1-2.566,1.087l-3.479-3.479A1.51,1.51,0,0,1,99.028,56.7Z" transform="translate(-23.108 -0.339)" fill="#5da7fb">
</path>
<path id="Path_24187" data-name="Path 24187"
d="M68.267,65.092H65.789a2.635,2.635,0,0,1-2.652-2.652h0V58.222A1.541,1.541,0,0,0,61.614,56.7H58.136a1.514,1.514,0,0,0-1.087,2.566L58.4,60.614l1.826,1.826.043.043.3.3,4.914,4.87.435.435.13.13,1.826,1.826,1.087,1.131a1.5,1.5,0,0,0,2.566-1.087V66.614a1.541,1.541,0,0,0-1.522-1.522Z"
transform="translate(0 -0.339)" fill="#fc1859"></path>
<path id="Path_24188" data-name="Path 24188"
d="M89.867,65.092H87.389a2.635,2.635,0,0,1-2.652-2.652h0V58.222A1.541,1.541,0,0,0,83.214,56.7H79.736a1.514,1.514,0,0,0-1.087,2.566L80,60.614l1.826,1.826.043.043.3.3L87.084,67.7l.435.435.13.13,1.826,1.826,1.131,1.131a1.5,1.5,0,0,0,2.566-1.087V66.658a1.541,1.541,0,0,0-1.522-1.522H89.867Z"
transform="translate(-12.208 -0.339)" fill="#995dff"></path>
<g id="Group_26611" data-name="Group 26611" transform="translate(82.399 69.754)">
<path id="Path_24189" data-name="Path 24189" d="M117.031,87.674h-.478v1.348h-.174V87.674H115.9V87.5h1.174v.174Z" transform="translate(-115.9 -87.5)" fill="#995dff"></path>
<path id="Path_24190" data-name="Path 24190" d="M119.1,87.6h.261l.522,1.174h0L120.4,87.6h.261v1.478h-.174V87.817h0l-.565,1.261h-.087l-.522-1.261h0v1.261h-.174V87.6Z" transform="translate(-117.709 -87.557)" fill="#995dff"></path>
</g>
</g>
</g>
</svg>
</div>
<div style="clear: both;"></div>
</div>
</div>
<div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
</div>
</div>
<div style="clear: both;"></div>
</div>
<div class="text parbase">
<div class=" pt-4 mb-10 text-center textcolumn">
<p class="heading6"><span class="font-normal">Save 10% on your next qualifying purchase when you sign up for emails and texts from Western Digital brands!<sup>1</sup></span></p>
<p class="heading6"><span class="font-normal">Don't miss out on special offers and promotions.</span></p>
</div>
<div style="clear: both;"></div>
</div>
<div class="input">
<div class="form-group">
<label class="floatingLabelTop formLabel" for="subscription_email">Email</label>
<input aria-required="true" type="text" name="email" aria-label="Email" class="validate email inputHeight text-base w-full border border-black-1 px-3 " id="subscription_email">
<!-- To validate the input using error message class -->
<span class="error-message font-Roboto text-red text-xxs mb-0 font-roboto" role="alert"> Enter a valid email address. </span>
</div>
</div>
<div class="text parbase">
<div class=" -mt-4 pb-3 textcolumn">
<div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's
<a href="/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement">Privacy Statement</a>. You can withdraw your consent at any time.</span></div>
</div>
<div style="clear: both;"></div>
</div>
<div class="input">
<div class="form-group">
<label class="floatingLabelTop formLabel" for="subscription_email">Mobile Number (optional)</label>
<input aria-required="false" type="text" name="mobilePhone" aria-label="Mobile Number (optional)" maxlength="20" class=" inputHeight text-base w-full border border-black-1 px-3 " id="subscription_email" data-min-length="7">
<!-- To validate the input using error message class -->
</div>
</div>
<div class="text parbase">
<div class=" -mt-4 textcolumn">
<div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your mobile phone number, you agree to receive communication via text message from Western Digital that includes news, offers and updates and acknowledge
Western Digital's <a href="/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement">Privacy Statement</a>. You can withdraw your consent at any time and data rates may apply.</span></div>
</div>
<div style="clear: both;"></div>
</div>
<div class="button parbase">
<button data-track-type="no-track" type="submit" class="btn btn-dark btn-sm py-2 sm:py-3 md:py-4 px-10 text-base bg-black text-white border border-black hover:bg-grey-4 hover:border-grey-4 w-full" aria-label="Sign Up">Sign Up</button>
<div style="clear: both;"></div>
</div>
<div class="input">
<div class="form-group">
<input aria-required="false" type="hidden" name="leadSource" value="One Store Website " maxlength="0" data-min-length="0">
<!-- To validate the input using error message class -->
</div>
</div>
<div class="input">
<div class="form-group">
<input aria-required="false" type="hidden" name="leadSourceCampaign" value="AEM Newsletter Subscription" maxlength="0" data-min-length="0">
<!-- To validate the input using error message class -->
</div>
</div>
<div class="input">
<div class="form-group">
<input aria-required="false" type="hidden" name="sendConfirmation" value="false" maxlength="0" data-min-length="0">
<!-- To validate the input using error message class -->
</div>
</div>
<div class="text-xs mt-8 text-grey-5 text-center">This form is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" class="text-blue">Privacy Policy</a> and
<a href="https://policies.google.com/terms" class="text-blue">Terms of Service</a> apply. </div>
</form>Text Content
Your choice regarding cookies
We use cookies to enhance the performance of our site and give you a great user
experience.
Learn More
Cookie Preferences Accept
Skip to main content
Our Brands
*
*
*
*
* Free standard shipping on all eligible orders over $50. Details & Exclusions
DETAILS & EXCLUSIONS
* Non-members receive free standard shipping on orders of at least $50
excluding taxes and shipping costs, and after any applicable coupons have
been applied. Western Digital Store members receive free standard shipping on
all eligible orders. Free standard shipping (UPS Ground) applies to purchases
delivered within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories (other exclusions may apply).
Western Digital reserves the right to change or discontinue these terms at
any time without notice.
DETAILS & EXCLUSIONS
Place orders by 1:00 PM, PST to make the final call for shipping December
19th-20th
Receive free next-day shipping (UPS) on purchases $100 or more before taxes
delivered within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories. Products exclusions: Outlet
Store products and recertified products. Retailers, Resellers and
Distributors are excluded from this promotion. Western Digital reserves the
right to change or discontinue these terms at any time without notice. This
offer is valid on December 19th-20th, 2022
DETAILS & EXCLUSIONS
Receive free 2-day shipping (UPS) on purchases $100 or more before taxes
delivered within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories. Products exclusions: Outlet
Store products and recertified products. Retailers, Resellers and
Distributors are excluded from this promotion. Western Digital reserves the
right to change or discontinue these terms at any time without notice. This
offer is valid on December 17th-18th, 2022.
DETAILS & EXCLUSIONS
Offer Terms
Discount offer valid only for 10 or more 22TB Ultrastar DC HC570 (0F48155) or
10 or more 20TB Ultrastar DC HC560 (0F38755), bought online through the
Western Digital Store. This offer may not be combined, used in conjunction
with or used in addition to any other promotion or offer, and does not apply
to taxes or shipping costs. The offer is not applicable for any prior
purchases and may not be available in all regions of the world. Delivery must
be made within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories. Western Digital reserves the
right to change or discontinue this offer at any time without notice. Offer
valid through December 30, 2022.
* Free standard shipping on all eligible orders over $50. Details &
Exclusions
*
DETAILS & EXCLUSIONS
* Non-members receive free standard shipping on orders of at least $50 excluding
taxes and shipping costs, and after any applicable coupons have been applied.
Western Digital Store members receive free standard shipping on all eligible
orders. Free standard shipping (UPS Ground) applies to purchases delivered
within the contiguous United States, excluding addresses in Hawaii, Alaska,
Puerto Rico and other U.S. territories (other exclusions may apply). Western
Digital reserves the right to change or discontinue these terms at any time
without notice.
DETAILS & EXCLUSIONS
Place orders by 1:00 PM, PST to make the final call for shipping December
19th-20th
Receive free next-day shipping (UPS) on purchases $100 or more before taxes
delivered within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories. Products exclusions: Outlet
Store products and recertified products. Retailers, Resellers and Distributors
are excluded from this promotion. Western Digital reserves the right to change
or discontinue these terms at any time without notice. This offer is valid on
December 19th-20th, 2022
DETAILS & EXCLUSIONS
Receive free 2-day shipping (UPS) on purchases $100 or more before taxes
delivered within the contiguous United States, excluding addresses in Hawaii,
Alaska, Puerto Rico and other U.S. territories. Products exclusions: Outlet
Store products and recertified products. Retailers, Resellers and Distributors
are excluded from this promotion. Western Digital reserves the right to change
or discontinue these terms at any time without notice. This offer is valid on
December 17th-18th, 2022.
DETAILS & EXCLUSIONS
Offer Terms
Discount offer valid only for 10 or more 22TB Ultrastar DC HC570 (0F48155) or 10
or more 20TB Ultrastar DC HC560 (0F38755), bought online through the Western
Digital Store. This offer may not be combined, used in conjunction with or used
in addition to any other promotion or offer, and does not apply to taxes or
shipping costs. The offer is not applicable for any prior purchases and may not
be available in all regions of the world. Delivery must be made within the
contiguous United States, excluding addresses in Hawaii, Alaska, Puerto Rico and
other U.S. territories. Western Digital reserves the right to change or
discontinue this offer at any time without notice. Offer valid through December
30, 2022.
For Business
for Business
for Business
* Products
By Category
Product Portfolio Solid State Drives (SSDs) Hard Drives (HDDs) USB Flash
Drives Memory Cards
* Data Center Storage
* Network Attached Storage (NAS)
* Embedded Flash
* Accessories
* See All Products
By Use
Gaming Smart Video Surveillance Backups RAID
By Brand
WD WD_BLACK SanDisk SanDisk Professional Western Digital
Promotions
What's New Bestsellers Weekly Sales Discounts & Promotions Clearance
Shopping for business? Join our business program today to get real-time
inventory access, flexible financing, and more exclusive benefits.
More on Business Benefits
Sign Up Now
* Solutions
Learn & Compare
SSD vs. HDD Thunderbolt vs. USB-C Internal Solid State Drives (SSDs) Internal
Hard Drives (HDDs) External Drives Portable Drives
* Compare USB Flash Drives
* Compare Memory Cards & Readers
* Compare Color Drives
* NAS Solutions
* RAID Storage Solutions
* Data Security & Encryption
Use Case
Home Backups Work from Home Works with Chromebook Digital Photography Gaming
* Cloud Alternatives
* Smart Video Surveillance
* Data Center Storage
* Embedded Flash
Industries
Automotive & Transportation Government IoT, Edge, & Telecom
Shopping for business? Join our business program today to get real-time
inventory access, flexible financing, and more exclusive benefits.
More on Business Benefits
Sign Up Now
* Support
Product Support
Get Product Support Warranty Services Product Registration Resource Library
* Submit a Case
* Product Security
* Contact Support
* Start a Chat
Store Support
Order Status Order Status Returns & Cancellations FAQs
Your Portable SSD May Require a
Firmware Update
Find Out More
Shopping for business? Join our business program today to get real-time
inventory access, flexible financing, and more exclusive benefits.
More on Business Benefits
Sign Up Now
* Company
About Us
Overview Innovation Our Locations
* Careers
* Investors
* Capital
Corporate Responsibility
Overview Environment People Supply Chain Ethics
* Philanthropy
* Data Privacy
News & Events
Newsroom Press Releases Media Kits Events Blog Posts
Shopping for business? Join our business program today to get real-time
inventory access, flexible financing, and more exclusive benefits.
More on Business Benefits
Sign Up Now
Shopping for business? Join our business program today to get real-time
inventory access, flexible financing, and more exclusive benefits.
More on Business Benefits
Sign Up Now
✕
*
*
*
*
*
Sign In
Sign In or Create an Accounta Business Account
Sign In
Sign In
Create Account
Create Account
Other Accounts
* ibi Login
* MyCloud Login
* MyWD Partner Login
* G-Technology Partner Login
Support Sign In
* Consumer Product Support
* Enterprise Support
* Support Home
Your Cart (0 Items)
Sign In and Save! Not a Member? Join Now
Loading
Adding To Cart...
Successfully added to cart!
Clear
Your portable SSD may require a firmware update. Find Out More
Support for your My Cloud device is changing. More Information
WELCOME TO WESTERN DIGITAL SUPPORT
Search
SELECT YOUR PRODUCT FOR SUPPORT INFORMATION
Don't see your product? Check our list of discontinued products
Product Category External Desktop Drives Data Center Drives Portable Drives Data
Center Platforms Internal HDD Internal SSD Memory Cards Personal Cloud | NAS
Drives USB Flash Drives Accessories MP3 Players Embedded Flash Field cannot be
empty.
Product Name
OR
Field cannot be empty.
Go
HELPFUL LINKS
PRODUCT SUPPORT
* Product Registration
* Product Security
* Warranty Replacement Status
* Warranty Replacement Creation
* Warranty Status
* Warranty Services
* Submit a Case
* Contact Support
ONLINE STORE
* Order Status
* Returns & Cancellations
* FAQs
* At Western Digital, we strive every day to enable the world with the most
advanced and robust data storage products. You, our customer, are our number
one priority and I am a firm believer that our technologies will change the
way you work and play. When you purchase from Western Digital, you can expect
an advanced, highly reliable product, backed by a team of industry-leading
engineers and customer professionals. We appreciate your business, and I am
grateful for the trust you’ve placed with us.
Jerry Kagele / Executive Vice President, Global Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
* Western Digital’s objective is to ensure our teams provide you with the level
of support you expect from the world’s leading data storage innovator,
creating ‘what’s next’ across all product lines. Your satisfaction is our top
priority, so please share any feedback you have through chat, email, survey
response, or a phone call. The team values your opinions and thanks you for
your business, your trust, and your confidence in Western Digital.
Pascal de Boer / Vice President, Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
* At Western Digital, we strive every day to enable the world with the most
advanced and robust data storage products. You, our customer, are our number
one priority and I am a firm believer that our technologies will change the
way you work and play. When you purchase from Western Digital, you can expect
an advanced, highly reliable product, backed by a team of industry-leading
engineers and customer professionals. We appreciate your business, and I am
grateful for the trust you’ve placed with us.
Jerry Kagele / Executive Vice President, Global Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
* Western Digital’s objective is to ensure our teams provide you with the level
of support you expect from the world’s leading data storage innovator,
creating ‘what’s next’ across all product lines. Your satisfaction is our top
priority, so please share any feedback you have through chat, email, survey
response, or a phone call. The team values your opinions and thanks you for
your business, your trust, and your confidence in Western Digital.
Pascal de Boer / Vice President, Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
* At Western Digital, we strive every day to enable the world with the most
advanced and robust data storage products. You, our customer, are our number
one priority and I am a firm believer that our technologies will change the
way you work and play. When you purchase from Western Digital, you can expect
an advanced, highly reliable product, backed by a team of industry-leading
engineers and customer professionals. We appreciate your business, and I am
grateful for the trust you’ve placed with us.
Jerry Kagele / Executive Vice President, Global Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
* Western Digital’s objective is to ensure our teams provide you with the level
of support you expect from the world’s leading data storage innovator,
creating ‘what’s next’ across all product lines. Your satisfaction is our top
priority, so please share any feedback you have through chat, email, survey
response, or a phone call. The team values your opinions and thanks you for
your business, your trust, and your confidence in Western Digital.
Pascal de Boer / Vice President, Sales
If you are unsatisfied with the resolution provided by our support team,
please let us know.
*
*
Play Slides
Pause Slides
JOIN OUR COMMUNITIES
Visit Forum
Visit Forum
Visit Forum
Visit Forum
Back to Product Selector
My Passport
My Passport
My Passport
My Passport
My Passport
SELECT YOUR BRAND
To return a product (Warranty Replacement Creation) please log into our Support
Portal.
Brand WD G-Technology SanDisk SanDisk Professional Western Digital HGST Field
cannot be empty.
Enter
Select options
Add to Compare
OK
Country/Region:
United States
Shopping
* My Account
* My Account
* Sign Up for Email
* Sign Up for Email
* Discounts & Promotions
* Product Portfolio
* Warranty Policy
* Return Policy
* Financing Options
* Distributors & Resellers
* Sales Inquiry
* Shopping FAQ
Programs
* Business Account Benefits
* Data Recovery
* Recycle Program
* Western Digital Credit
* Partner Programs
* Affiliate Program
* Philanthropic Programs
* Western Digital Capital
Company
* About Us
* News & Events
* Leadership
* Corporate Responsibility
* Privacy Center
* Blog
* Careers
* Investors
* Office Locations
* Contact Us
Support
* Get Help
* Resource Library
* Product Security
Online Store Support:
US 855-493-7867
Monday — Friday, 8am — 5pm PST
* Privacy
* Legal
* Cookie Statement
* About Ads
* Trademarks
* Terms of Sale
* Product Compliance
* Do Not Sell or Share My Personal Information
* Cookie Preferences
© 2023 Western Digital Corporation or its affiliates. All rights reserved.
Oops! Something went wrong. Please try again later.
Save 10% on your next qualifying purchase when you sign up for emails and texts
from Western Digital brands!1
Don't miss out on special offers and promotions.
Email Enter a valid email address.
By entering your email address, you agree to receive communication from Western
Digital that includes news, offers and updates and acknowledge Western Digital's
Privacy Statement. You can withdraw your consent at any time.
Mobile Number (optional)
By entering your mobile phone number, you agree to receive communication via
text message from Western Digital that includes news, offers and updates and
acknowledge Western Digital's Privacy Statement. You can withdraw your consent
at any time and data rates may apply.
Sign Up
This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of
Service apply.
Your form has been submitted successfully!
Close
1 One 10% coupon per customer email. Offer valid 30 days after receipt.
Limitations apply.
Chat
Are you sure you want to end the conversation?
No Yes
We're here to help.
Please type "hello" to begin.
* Share Image/Video
* Share File
Have any questions? Western Digital Chat is here to help.