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Submitted URL: https://click.mail-bcbsnc.com/?qs=1bbc66fec81118b199a0bddea65ff794bb38aa1b82e2f00e387159b8b36eb5b82e310aebaa4572ea7f447ac54e48...
Effective URL: https://www.bluecrossnc.com/about-us/policies-and-best-practices/non-discrimination-policy-and-accessibility-services
Submission: On December 19 via api from US — Scanned from DE
Effective URL: https://www.bluecrossnc.com/about-us/policies-and-best-practices/non-discrimination-policy-and-accessibility-services
Submission: On December 19 via api from US — Scanned from DE
Form analysis
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<a href="https://member.bcbsnc.com/blueconnect/web/forgot-username" bcncanalytics="member_modal_forgotid">Forgot User ID?</a><br>
<a href="https://member.bcbsnc.com/blueconnect/web/forgot-password" bcncanalytics="member_modal_forgotpw">Forgot Password?</a><br>
<a href="https://member.bcbsnc.com/blueconnect/web/registration" bcncanalytics="member_modal_register">Register Now</a>
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<p class="small">
<a href="https://www.bcbsnc.com/members/public/register/forgotusername.htm">¿Necesita su ID de usuario?</a><br>
<a href="https://www.bcbsnc.com/members/public/register/forgotpassword.htm">¿Olvido su contraseña?</a><br>
<a href="https://www.bcbsnc.com/members/public/register/">Inscribirse ahora!</a><br> Disponible únicamente en inglés.
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Text Content
Skip to main content * Home * Members * Medicare * Employers * Providers * Agents * Contact Us * Español * menu1 * menu2 Search * Find Doctor / Drug / Facility * Shop Plans * Member Login Open Menu Search * Find a Doctor, Drug or Facility * Shop Plans * back * Individual and Family Plans * back * Health Plans for Individuals and Families * Get a Quote for Individual and Family Plans * Supplemental Insurance for Individuals Ancillary and Specialty Benefits for Employees * Dental Blue for Individuals * back * Dental Blue * Dental Blue Rate Quote * Medicare Plans * Contact Us * Members * back * Members * Member Login * All Member Forms * Member Rights and Responsibilities * Request Prior Review * Proof of Coverage * Dental * back * Dental * FAQs * Members: What You Need to Know * back * Using Your Plan * Helpful Resources * Medicare * back * Shop Medicare Plans * Contact Us * Employers * Providers * back * Providers Blue e Login * Providers Home Page What You Need to Know * Medical Policies and Coverage * back * Medical Policy * back * Search for a Medical Policy * Medical Policy Updates * Medical Policy Contact Information * Appeals * Medical Record Submission * Medical News and Information * Forms and Documentation * eSolutions * Dental Providers * eManuals * Network Participation * Pharmacy Program * Quality-Based Programs * Provider Resources * Education and Learning Center * Blue Medicare * IPP BlueCard - BlueCard Program * Agents * About Us * back * About Us * Affiliates * Community Relations * Media Center * Awards and Recognition * Blog * Vendor Resources * Careers * back * Career Opportunities * Benefits * Students and Recent Grads * Events * Understanding Health Insurance * back * Understanding Health Insurance * How Do I Pay My Insurance Bills? * What is cost sharing? * Doctor, Urgent Care or ER? * Tips on Costs and Care * Confusing Insurance Words * Policies and Best Practices * back * Policies and Best Practices * Privacy Policies * Usage Agreement * Fraud and Abuse * Web Accessibility Practices * Non-Discrimination Policy and Accessibility Services * Technical Information * Español * Member Login NON-DISCRIMINATION POLICY AND ACCESSIBILITY SERVICES Home ❯ About Us ❯ Back to Policies and Best Practices ❯ Non-Discrimination Policy and Accessibility Services DISCRIMINATION IS AGAINST THE LAW Blue Cross and Blue Shield of North Carolina ("Blue Cross NC") complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Blue Cross NC does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. BLUE CROSS NC: Provides free aids and services to people with disabilities to communicate effectively with us, such as: * Qualified interpreters * Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as: * Qualified interpreters * Information written in other languages If you need these services, contact Customer Service at 1-888-206-4697. TTY and TDD, call 1-800-442-7028. If you believe that Blue Cross NC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a complaint. HOW TO FILE A COMPLAINT You may file a complaint in person, by mail, fax or email. If you need help filing a complaint, the Civil Rights Coordinator- Privacy, Ethics & Corporate Policy Office is available to help you. Mail: Blue Cross and Blue Shield of North Carolina Attention: Civil Rights Coordinator- Privacy, Ethics & Corporate Policy Office P.O. Box 2291 Durham, N.C. 27702 Telephone: 919-765-1663 Fax: 919-287-5613 TTY: 1-888-291-1783 Email: civilrightscoordinator@bcbsnc.com -------------------------------------------------------------------------------- You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Mail: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Online: Visit the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Complaint forms are also available at http://www.hhs.gov/ocr/office/file/index.html. Telephone: 1-800-368-1019, or 800-537-7697 (TDD) INFORMATION IN OTHER LANGUAGES Español 中文 tiếng việt 한국어 Français العَرَبِيَّة Hmoob Русский Tagalog ગુજરાતી ភាសាខ្មែរ Deutsch हिन्दी ລາວ 日本語 -------------------------------------------------------------------------------- ENGLISH ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call1-888-206-4697(TTY: 1-800-442-7028). -------------------------------------------------------------------------------- ESPAÑOL ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-206-4697 (TTY: 1-800-442-7028). -------------------------------------------------------------------------------- 中文 注意:如果您講廣東話或普通話, 您可以免費獲得語言援助服務。請致電 1-888-206-4697(TTY:1-800-442-7028)。 -------------------------------------------------------------------------------- TIẾNG VIỆT CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-206-4697 (TTY: 1-800-442-7028). -------------------------------------------------------------------------------- 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-206-4697 (TTY: 1- 800-442-7028)번으로 전화해 주십시오. -------------------------------------------------------------------------------- FRANÇAIS ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-888-206-4697 (ATS : 1-800-442-7028). -------------------------------------------------------------------------------- العَرَبِيَّة ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-888-206-4697. المبرقة الكاتبة: 1-800-442-7028. -------------------------------------------------------------------------------- HMOOB LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-888-206-4697 (TTY: 1-800-442-7028). -------------------------------------------------------------------------------- РУССКИЙ ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните1-888-206-4697(телетайп: 1-800-442-7028). -------------------------------------------------------------------------------- TAGALOG PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-206-4697 (TTY: 1-800-442-7028). -------------------------------------------------------------------------------- ગુજરાતી સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:સુલ્કુ ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો1-888-206-4697(TTY: 1-800-442-7028). -------------------------------------------------------------------------------- ភាសាខ្មែរ ចំណាំ៖ ប្រសិនបើលោកអ្នកនិយាយជាភាសាខ្មែរ សេវាកម្មជំនួយផ្នែកភាសាមានផ្តល់ជូនសម្រាប់លោកអ្នកដោយមិនគិតថ្លៃ។ សូមទំនាក់ទំនងតាមរយៈលេខ៖1-888-206-4697(TTY: 1-800-442-7028)។ -------------------------------------------------------------------------------- DEUTSCH ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer:1-888-206-4697(TTY: 1-800-442-7028). -------------------------------------------------------------------------------- हिन्दी ध्यान दें: यदि आप हिन्दी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-888-206-4697 (TTY: 1-800-442-7028) पर कॉल करें। -------------------------------------------------------------------------------- ລາວ ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ1-888-206-4697(TTY: 1-800-442-7028). -------------------------------------------------------------------------------- 日本語 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-888-206-4697(TTY: 1-800-442-7028)まで、お電話にてご連絡ください。 About Us * Governance and Leadership * Tunde Sotunde MD, MBA, FAAP * Kelly Calabria * Santiago Estrada, JD * Stephen Friedhoff, MD * Francesca Gary * Sonny Goyal * Karla Mizelle * Fara Palumbo * Mitch Perry * Gerald Petkau * Affiliates * Media Center * Policies and Best Practices * Privacy Policy * Usage Agreement * Fraud and Abuse * Fraud and Abuse Report Form * Technical Information * Web Application Support Standards * Web Accessibility Practices * Non-Discrimination Policy and Accessibility Services * EEO Policy * Notice of Privacy Practices * Privacy and Notifications for Linked Apps * API Access for Linked Apps * Notification of Shared Information with Other Payers * API Access for Payers * SMS Texting Terms and Conditions * Transparency in Coverage: Machine Readable Files * Awards and Recognition * Vendor Resources Back to Top -------------------------------------------------------------------------------- * Facebook * Twitter * Youtube * Linkedin * Instagram * Pinterest * Rss * Member Resources * All Member Forms * Using Your Plan * Dental * Transparency in Coverage * Help * Contact Us * COVID-19 * Understanding Health Insurance * Confusing Insurance Words * How Drug Benefits Work * Blue Cross NC * About Us * Diversity, Equity & Inclusion * Careers * Community and Diversity Engagement * Media Center * Point of Blue Blog * Healthy Lifestyle * Insurance Education * Industry Perspective * Community Health * Life at Blue Cross NC Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you. INFORMATION IN OTHER LANGUAGES * Español * 中文 * Tiếng Việt * 한국어 * Français * العَرَبِيَّة * Hmoob * ру́сский * Tagalog * ગુજરાતી * ភាសាខ្មែរ * Deutsch * हिन्दी * ລາວ * 日本語 -------------------------------------------------------------------------------- Site Map Technical Information Privacy Policy Usage Agreement Accessibility Fraud and Abuse Linked Apps © 2022 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Blue Cross NC is an abbreviation for Blue Cross and Blue Shield of North Carolina. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. × BLUE CONNECT User ID Password Log In Forgot User ID? Forgot Password? Register Now × SHOP PLANS INDIVIDUALS AND FAMILY Individuals and Family Plans Dental Blue® Blue 20/20® Vision Plans Ancillary and Specialty Benefits Find a Local Agent Resume an Application Already a Member? -------------------------------------------------------------------------------- MEDICARE Medicare Plans Find a Local Agent -------------------------------------------------------------------------------- BUSINESSES Group Health Plans Ancillary and Specialty Benefits for Employees -------------------------------------------------------------------------------- This website works best when Javascript is enabled in your Internet browser. Select your browser settings menu to enable Javascript. × BLUE CONNECT INICIAR SESIÓN ID de usuario Contraseña Ingrese ¿Necesita su ID de usuario? ¿Olvido su contraseña? Inscribirse ahora! Disponible únicamente en inglés.