support.norton.com Open in urlscan Pro
69.192.161.30 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://url8018.lifelock.com/ls/click?upn=rXbPHFqlK61Pb76q5sc5rGizmhaxMmiCxQkrEVRfRE9vQ217zKPnnxPWBWh0idVb33eS2SVyJfQPgJwZmWH...
Effective URL:
https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-sup...
Submission: On February 23 via manual (February 23rd 2023, 3:30:54 pm UTC) from US — Scanned from DE

Summary HTTP 85 Redirects Links 16 Behaviour Indicators

Summary

This website contacted 21 IPs in 5 countries across 17 domains to perform 85 HTTP transactions. The main IP is 69.192.161.30, located in Frankfurt am Main, Germany and belongs to AKAMAI-AS, US. The main domain is support.norton.com. The Cisco Umbrella rank of the primary domain is 393690.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on February 18th 2022. Valid for: a year.

This is the only time support.norton.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	167.89.123.54 167.89.123.54	11377 (SENDGRID) (SENDGRID)
16	69.192.161.30 69.192.161.30	16625 (AKAMAI-AS) (AKAMAI-AS)
7	65.9.66.103 65.9.66.103	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:350... 2a02:26f0:3500:587::1e80	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
1 1	13.110.40.145 13.110.40.145	14340 (SALESFORCE) (SALESFORCE)
1	85.222.140.10 85.222.140.10	14340 (SALESFORCE) (SALESFORCE)
2	2a00:1450:400... 2a00:1450:4001:82f::200e	15169 (GOOGLE) (GOOGLE)
1 3	54.246.217.115 54.246.217.115	16509 (AMAZON-02) (AMAZON-02)
1	2620:1ec:4f:1... 2620:1ec:4f:1::45	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
6	2a00:1450:400... 2a00:1450:4001:813::2003	15169 (GOOGLE) (GOOGLE)
1	52.31.104.49 52.31.104.49	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:f70... 2a02:26f0:f700:4a1::1015	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:350... 2a02:26f0:3500:88e::1015	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
34	35.80.184.31 35.80.184.31	16509 (AMAZON-02) (AMAZON-02)
1	52.18.155.39 52.18.155.39	16509 (AMAZON-02) (AMAZON-02)
1	34.250.119.25 34.250.119.25	16509 (AMAZON-02) (AMAZON-02)
2	15.236.125.10 15.236.125.10	16509 (AMAZON-02) (AMAZON-02)
1 1	52.208.37.125 52.208.37.125	16509 (AMAZON-02) (AMAZON-02)
1	54.246.201.164 54.246.201.164	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700:10:... 2606:4700:10::6816:34fc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	151.101.1.175 151.101.1.175	54113 (FASTLY) (FASTLY)
2	35.241.45.82 35.241.45.82	15169 (GOOGLE) (GOOGLE)
85	21

1 167.89.123.54 (Chicago, United States) 1 redirects

ASN11377 (SENDGRID, US)
PTR: o16789123x54.outbound-mail.sendgrid.net

url8018.lifelock.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

16 69.192.161.30 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a69-192-161-30.deploy.static.akamaitechnologies.com

support.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 65.9.66.103 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-103.fra56.r.cloudfront.net

nexus.ensighten.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:587::1e80 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

assets.adobedtm.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.110.40.145 (United States) 1 redirects

ASN14340 (SALESFORCE, US)
PTR: dcl9-ncg1-c6-iad5.na149-ia5.force.com

norton--c.na149.content.force.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 85.222.140.10 (United States)

ASN14340 (SALESFORCE, US)
PTR: sledge2-fra.slb.sfdcsvc.net

norton.file.force.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:82f::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 54.246.217.115 (Dublin, Ireland) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-54-246-217-115.eu-west-1.compute.amazonaws.com

dpm.demdex.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:4f:1::45 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

login.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.31.104.49 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-31-104-49.eu-west-1.compute.amazonaws.com

enable-eg-ot.egainonetag.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:f700:4a1::1015 (Vienna, Austria)

ASN20940 (AKAMAI-ASN1, NL)

now.symassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:88e::1015 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

www.nortonlifelock.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

34 35.80.184.31 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-80-184-31.us-west-2.compute.amazonaws.com

support-digital.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.18.155.39 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-18-155-39.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.250.119.25 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-250-119-25.eu-west-1.compute.amazonaws.com

symantec.demdex.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 15.236.125.10 (Paris, France)

ASN16509 (AMAZON-02, US)
PTR: ec2-15-236-125-10.eu-west-3.compute.amazonaws.com

oms.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.208.37.125 (Dublin, Ireland) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-52-208-37-125.eu-west-1.compute.amazonaws.com

cm.everesttech.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.246.201.164 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-246-201-164.eu-west-1.compute.amazonaws.com

symantec.tt.omtrdc.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:10::6816:34fc (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.quantummetric.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 151.101.1.175 (United States)

ASN54113 (FASTLY, US)

nebula-cdn.kampyle.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 35.241.45.82 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 82.45.241.35.bc.googleusercontent.com

udc-neb.kampyle.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
53	norton.com support.norton.com — Cisco Umbrella Rank: 393690 login.norton.com — Cisco Umbrella Rank: 48383 support-digital.norton.com — Cisco Umbrella Rank: 321155 oms.norton.com — Cisco Umbrella Rank: 84848	1 MB
7	ensighten.com nexus.ensighten.com — Cisco Umbrella Rank: 2969	50 KB
6	gstatic.com fonts.gstatic.com	82 KB
5	kampyle.com nebula-cdn.kampyle.com — Cisco Umbrella Rank: 4323 udc-neb.kampyle.com — Cisco Umbrella Rank: 2257	106 KB
4	demdex.net 1 redirects dpm.demdex.net — Cisco Umbrella Rank: 198 symantec.demdex.net — Cisco Umbrella Rank: 124300	6 KB
2	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 30	20 KB
2	force.com 1 redirects norton--c.na149.content.force.com norton.file.force.com	34 KB
1	quantummetric.com cdn.quantummetric.com — Cisco Umbrella Rank: 2511	87 KB
1	omtrdc.net symantec.tt.omtrdc.net — Cisco Umbrella Rank: 138062	1 KB
1	everesttech.net 1 redirects cm.everesttech.net — Cisco Umbrella Rank: 1048	517 B
1	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 26010	5 KB
1	nortonlifelock.com www.nortonlifelock.com — Cisco Umbrella Rank: 44042	25 KB
1	symassets.com now.symassets.com — Cisco Umbrella Rank: 152553	943 B
1	egainonetag.com enable-eg-ot.egainonetag.com — Cisco Umbrella Rank: 401215	18 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 36	1 KB
1	adobedtm.com assets.adobedtm.com — Cisco Umbrella Rank: 470	61 KB
1	lifelock.com 1 redirects url8018.lifelock.com — Cisco Umbrella Rank: 433675	341 B
85	17

	Domain	Requested by
34	support-digital.norton.com	enable-eg-ot.egainonetag.com support-digital.norton.com
16	support.norton.com	support.norton.com
7	nexus.ensighten.com	support.norton.com nexus.ensighten.com
6	fonts.gstatic.com	fonts.googleapis.com
3	nebula-cdn.kampyle.com	nexus.ensighten.com nebula-cdn.kampyle.com
3	dpm.demdex.net	1 redirects support.norton.com
2	udc-neb.kampyle.com	nebula-cdn.kampyle.com
2	oms.norton.com	nexus.ensighten.com support.norton.com
2	www.google-analytics.com	support.norton.com www.google-analytics.com
1	cdn.quantummetric.com	support-digital.norton.com
1	symantec.tt.omtrdc.net	assets.adobedtm.com
1	cm.everesttech.net	1 redirects
1	symantec.demdex.net	nexus.ensighten.com
1	analytics.analytics-egain.com	enable-eg-ot.egainonetag.com
1	www.nortonlifelock.com	assets.adobedtm.com
1	now.symassets.com	support.norton.com
1	enable-eg-ot.egainonetag.com	support.norton.com
1	login.norton.com	support.norton.com
1	norton.file.force.com	support.norton.com
1	norton--c.na149.content.force.com	1 redirects
1	fonts.googleapis.com	support.norton.com
1	assets.adobedtm.com	support.norton.com
1	url8018.lifelock.com	1 redirects
85	23

This site contains links to these domains. Also see Links.

Domain
us.norton.com
community.norton.com
manage.norton.com
my.norton.com
www.nortonlifelock.com
status.norton.com

Subject Issuer	Validity	Valid
store.norton.com DigiCert SHA2 Extended Validation Server CA	`2022-02-18` - `2023-03-10`	a year	crt.sh
nexus.ensighten.com DigiCert TLS RSA SHA256 2020 CA1	`2022-10-07` - `2023-10-14`	a year	crt.sh
assets.adobedtm.com DigiCert TLS RSA SHA256 2020 CA1	`2022-07-19` - `2023-08-19`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-02-08` - `2023-05-03`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-02-08` - `2023-05-03`	3 months	crt.sh
login.norton.com DigiCert TLS RSA SHA256 2020 CA1	`2022-03-21` - `2023-04-06`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2023-02-08` - `2023-05-03`	3 months	crt.sh
*.egainonetag.com Amazon RSA 2048 M02	`2023-02-09` - `2023-10-26`	9 months	crt.sh
www.norton.com DigiCert SHA2 Extended Validation Server CA	`2022-09-15` - `2023-04-19`	7 months	crt.sh
support-digital.norton.com DigiCert TLS RSA SHA256 2020 CA1	`2022-05-12` - `2023-05-20`	a year	crt.sh
*.analytics-egain.com Amazon RSA 2048 M02	`2023-02-13` - `2023-10-05`	8 months	crt.sh
*.demdex.com DigiCert TLS RSA SHA256 2020 CA1	`2022-09-26` - `2023-10-27`	a year	crt.sh
oms.norton.com DigiCert TLS RSA SHA256 2020 CA1	`2022-09-01` - `2023-10-02`	a year	crt.sh
*.tt.omtrdc.net DigiCert TLS RSA SHA256 2020 CA1	`2022-08-01` - `2023-09-01`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-16` - `2023-06-16`	a year	crt.sh
*.kampyle.com GlobalSign Atlas R3 DV TLS CA 2022 Q4	`2022-11-26` - `2023-12-28`	a year	crt.sh

This page contains 8 frames:

Primary Page: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
Frame ID: 9E43AB47AF2C854D61739EAC6833AD2E
Requests: 58 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: B4A59FAC2BBF28C385469C11FDC7FB58
Requests: 2 HTTP requests in this frame

Frame: https://enable-eg-ot.egainonetag.com/onetag/EG94020756
Frame ID: 6A51251592818871A812B3EF1DC061B2
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG94020756
Frame ID: DD4F7069083C756605706D53ADC97F2A
Requests: 1 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: 2EF975E271E4E4BAEB28E46AABE82506
Requests: 1 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/templates/chat/egain-docked-chat.js
Frame ID: 29654518498901B165E3123F03F56BF6
Requests: 1 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=A8d9f2f779-bb8d-4070-a679-763e000988f0&uId=B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fv126241834%3Fom_em_cid%3Demail_mynorton-lifelock-itps_alerts_csp-support-hometitle&useCustomButton=false&storage=true&docked=true
Frame ID: 89038C8B0C646890C9DCFEA7ED2A3ED7
Requests: 28 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/cb/cs/checkSession.html?wsname=https://support.norton.com
Frame ID: A443702F170329551958F7520E721599
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Learn more about Home Title Notifications from LifeLock

Page URL History Show full URLs

http://url8018.lifelock.com/ls/click?upn=rXbPHFqlK61Pb76q5sc5rGizmhaxMmiCxQkrEVRfRE9vQ217zKPnnxPWBWh0idV... HTTP 302
https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock... Page URL

Detected technologies

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

AngularJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

\bangular.{0,32}\.js

Ensighten (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

//nexus\.ensighten\.com/

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

85
Requests

96 %
HTTPS

35 %
IPv6

17
Domains

23
Subdomains

21
IPs

5
Countries

1704 kB
Transfer

6363 kB
Size

42
Cookies

16 Outgoing links

These are links going to different origins than the main page.

URL: https://us.norton.com/?inid=support-nav_norton.com-homepage_logo

Search URL Search Domain Scan URL

URL: https://us.norton.com/products?inid=support-nav_norton.com-productsoverview
Title: PRODUCTS & SERVICES

Search URL Search Domain Scan URL

URL: https://us.norton.com/internetsecurity?inid=support-nav_norton.com-isc
Title: INTERNET SECURITY CENTER

Search URL Search Domain Scan URL

URL: https://us.norton.com/downloads?inid=support-nav_norton.com-downloads
Title: FREE TRIALS

Search URL Search Domain Scan URL

URL: https://community.norton.com/en?inid=support-nav_community-homepage
Title: COMMUNITY

Search URL Search Domain Scan URL

URL: https://us.norton.com/renewal?inid=support-nav_norton.com-renewal
Title: RENEW

Search URL Search Domain Scan URL

URL: https://manage.norton.com/Account?feature=billing-info&inid=hho_supp_quick_help
Title: Update Payment Details

Search URL Search Domain Scan URL

URL: https://my.norton.com/?inid=hho_supp_quick_help?inid=hho_supp_quick_help
Title: Manage your Norton Account

Search URL Search Domain Scan URL

URL: https://community.norton.com/
Title: Norton Community

Search URL Search Domain Scan URL

URL: https://community.norton.com/?inid=support_home-community-community

Search URL Search Domain Scan URL

URL: https://www.nortonlifelock.com/legal
Title: Legal

Search URL Search Domain Scan URL

URL: https://www.nortonlifelock.com/legal/terms-of-use
Title: Website Terms of Use

Search URL Search Domain Scan URL

URL: https://www.nortonlifelock.com/privacy
Title: Privacy

Search URL Search Domain Scan URL

URL: https://www.nortonlifelock.com/about/careers
Title: Careers

Search URL Search Domain Scan URL

URL: http://status.norton.com/?inid=hho_supp_footer_systemstatus
Title: System Status

Search URL Search Domain Scan URL

URL: https://www.nortonlifelock.com/

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://url8018.lifelock.com/ls/click?upn=rXbPHFqlK61Pb76q5sc5rGizmhaxMmiCxQkrEVRfRE9vQ217zKPnnxPWBWh0idVb33eS2SVyJfQPgJwZmWHKMJh9WLzGFGRV0tyMITxmbkSsGIf8xxZSOt-2BAALD6VIPicJWZqo16dKQdu4JXoUHz2l1f0nr6IREkuut0HPk0E-2BVJxCMxWlCphd1Uw6m5P0lVhSHrzswo4-2Bd8y7PaCrrvBQ-3D-3DFspp_up6K7rEeukkcWgMiDeW-2Ft5NHc0StFjzYhBrihFsw6jFpHTWR5sd8hZ7YOGf3LI9SxK-2BpoEeNSbqJzYFGjToOC40z9aM-2F09pHaRZg6Z7wAOAqSo6bPX7Ci-2BY8SGb-2ByRskX6M5OmSsl07WoRC2zlplLk5d-2F1SySpt3GjEOJ0-2BQYPZRD3cXyKQwLfhut2K-2Bk2d-2F1Vqc4xGXJsX5oPCWEGqWyYzcquaE3B8fgRkYaXFWs2tvHzYiu-2B8-2FOj-2FWA-2Fe7yzkbwB0fpfhYYQIcAM8Sd8SEDENyz4cFVKE0JWaXgEv6w8b7D-2B-2Bhx0laBZRqgB4hfWxqdSguBAxCKmW5iIqxSzlX45QrjecHAqbrD8bInLvonpYUMvSFLrAwUGgYDx5xT-2BgqhFS-2FHRk2H-2B43yXTMAYUAmuI3-2B8MMp52n1T6KNpEsbYL-2FbO7lWzhQlaagYIIS-2F1DG-2FbOzpMcJIc5mV-2B775tK-2FNnZxr6jdLMl7yoguzqgqMeVclYrWfamOhRzuCFvDMQLeTh1RgfGMSxkVErnP7VpaBoWuS73J5qPpkd2g3aRNgPoq6qAF3SB-2B1JFiNqjQMLlRtjvHanBjvEElPkO5-2FypxJVBm-2B-2BNT7zULFzQ8-2BBWmR6T4vyBcbEamtJiP6dRssd6Sun-2B4CPXN7XDoTUO2ZNLbJCEf6sYL0P7tQzwAuHFDETzS9GyGbGRpH4I1wIu-2Bc1IWx8I6Y59MVK2qe5hovAQLw9rHaedhl-2BGDVOFcMoxAdyXLrlGeYsv9JFp1ZG1It5aXVldBA0zlJpNTiB-2Btjcigs2rj-2FiyO8FN8UvyXnbE7jJFNLeKGrR9alaqw4K083VvEXzKZobu0omVri7pN7Af9Os987moI4lllDqZUYZYDDnHaQUj6zf-2FT-2FhDJOjyCoBftQ6pTmY-2Fig3UI-2BIWIzJm4bsKOXMHvLPp97xOPtJhq-2BuZ1ViowyaBnXVMDgo9zZ7ywSPi0j-2FotC3v5AJ-2BalA-2BzweckHHT-2FWJh2q7L7ITFVBnEFNACO-2FPDXNgCOmcAHmbT6aKWGhmRc0C1OGMKdCE7yfvLcOoiAFM6w1P-2Fg2JflWVoKpkaHm3ok8060T87Y-2BFuXQoW5eXrRER5zneii6hyxYMp3r-2FlaycFzMxZc05Gj3deWeK2k9trrWKJ-2F9Fl00iuvy8lb571zz9hBRQwFj1-2BMzDjLmxd5PSgToKJEX6bB-2BnfvaOCOdtbfHrSnov-2BhTaLvWzCEjxxNvMdP-2Bv9SEXgeCieq71zrQcDPJLeRx2OWgOHGSDb4Tat9oj7UcuDFY3ntchDZPooxSNcwNrf-2BtWum7qtO-2BF9Am8WAi0P6e-2FyyTX21COp2ybTA1qRwiQTm6x1gA6jgKgtwtaEv4NBS2tKvYz504hfSNTWwbpWVgEP19MV3rdlKj4k5H5xHFQBEDXQe HTTP 302
https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://norton--c.na149.content.force.com/sfc/dist/version/download/?oid=00DA0000000Z067&ids=0684w00000LUK1h&d=%2Fa%2F4w000001UxBC%2FieUTnRZ.lXGi_Qt9hQLAhGeRQnPf93MQvbpc6Ml01BI&asPdf=false HTTP 301
https://norton.file.force.com/sfc/dist/version/download/?oid=00DA0000000Z067&ids=0684w00000LUK1h&d=%2Fa%2F4w000001UxBC%2FieUTnRZ.lXGi_Qt9hQLAhGeRQnPf93MQvbpc6Ml01BI&asPdf=false

Request Chain 10

https://dpm.demdex.net/id?d_visid_ver=4.4.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1677166247993 HTTP 302
https://dpm.demdex.net/id/rd?d_visid_ver=4.4.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1677166247993

Request Chain 52

https://cm.everesttech.net/cm/dd?d_uuid=25867218129499120271209119115428612790 HTTP 302
https://dpm.demdex.net/ibs:dpid=411&dpuuid=Y-eGqAAAAMLMUAOY

85 HTTP transactions
8 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request v126241834 Show response
support.norton.com/sp/en/us/home/current/solutions/
Redirect Chain

http://url8018.lifelock.com/ls/click?upn=rXbPHFqlK61Pb76q5sc5rGizmhaxMmiCxQkrEVRfRE9vQ217zKPnnxPWBWh0idVb33eS2SVyJfQPgJwZmWHKMJh9WLzGFGRV0tyMITxmbkSsGIf8xxZSOt-2BAALD6VIPicJWZqo16dKQdu4JXoUHz2l1f0n...
https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

68 KB
16 KB

4469ms
4365ms

Document
text/html

69.192.161.30
AKAMAI-AS

General

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Show headers Download Go to

Full URL

https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

69.192.161.30 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a69-192-161-30.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

67c1376c9e0d154a27b5ff5fc844614abcccab2267dad1ee8bc6a4bb9309ff94

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Strict-Transport-Security	max-age=31536000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Access-Control-Allow-Credentials: true
Access-Control-Allow-Headers: Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Access-Control-Allow-Methods: GET,POST,OPTIONS
Access-Control-Expose-Headers: Content-Length,Content-Range
Cache-Control: max-age=0, no-cache, no-store
Connection: keep-alive
Content-Encoding: gzip
Content-Language: de-DE
Content-Length: 14821
Content-Security-Policy: frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Content-Type: text/html;charset=utf-8
Date: Thu, 23 Feb 2023 15:30:47 GMT
Expires: Thu, 23 Feb 2023 15:30:47 GMT
Pragma: no-cache
Server: nginx
Strict-Transport-Security: max-age=31536000 ; includeSubDomains
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block

Redirect headers

Connection: keep-alive
Content-Length: 160
Content-Type: text/html; charset=utf-8
Date: Thu, 23 Feb 2023 15:30:43 GMT
Location: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
Server: nginx
X-Robots-Tag: noindex, nofollow

GET
H/1.1 200
OK support-v2-min.css
support.norton.com/sp/css-931/ 454 KB
141 KB 20ms
19ms Stylesheet
text/css 69.192.161.30
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.norton.com/sp/css-931/support-v2-min.css

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

69.192.161.30 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a69-192-161-30.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

ae3f56a058d7c464956c87ed0a7c76e6ae2b2ba876e40703ebf96768c28180aa

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Strict-Transport-Security	max-age=31536000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000 ; includeSubDomains
Content-Security-Policy: frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
X-Content-Type-Options: nosniff
Date: Thu, 23 Feb 2023 15:30:47 GMT
Content-Encoding: gzip
Connection: keep-alive
Content-Length: 143187
X-XSS-Protection: 1; mode=block
Last-Modified: Tue, 07 Feb 2023 06:38:51 GMT
Server: nginx
X-Frame-Options: SAMEORIGIN
Access-Control-Allow-Methods: GET,POST,OPTIONS
Content-Type: text/css;charset=UTF-8
Vary: Accept-Encoding
Access-Control-Expose-Headers: Content-Length,Content-Range
Cache-Control: max-age=9462
Access-Control-Allow-Credentials: true
Accept-Ranges: bytes
Access-Control-Allow-Headers: Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Expires: Thu, 23 Feb 2023 18:08:29 GMT

GET
H2 200 Bootstrap.js Show response
nexus.ensighten.com/symantec/support/ 112 KB
34 KB 54ms
7ms Script
application/javascript 65.9.66.103
AMAZON-02

General

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.66.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-66-103.fra56.r.cloudfront.net
Software: CloudFront /
Resource Hash: 41bb78544b144c7e67f956d583a237192c1f722b29444066e035639f702b5fae

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 11:01:10 GMT
x-amz-version-id: ggNDVahEIoroDBfTIVMcFeUsQSPZOz0K
content-encoding: br
via: 1.1 d947c3ab534102b2c9a7f0a4541d2ed8.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-C1
age: 16177
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Thu, 23 Feb 2023 11:00:22 GMT
server: CloudFront
etag: W/"3c1db05f394d5d5e0dca4250039b8005"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
cache-control: max-age=300
x-amz-cf-id: 8uRSP6leE1cw41KYkvoR6h3a0Wmw6YHE6ZxJZnF0CwDeu0J6FzFCSw==

GET
H2 200 launch-EN1cc7556280444b10a3c687a73ed01baa.min.js Show response
assets.adobedtm.com/ 184 KB
61 KB 171ms
30ms Script
application/x-javascript 2a02:26f0:3500:587::1e80
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://assets.adobedtm.com/launch-EN1cc7556280444b10a3c687a73ed01baa.min.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:3500:587::1e80 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: eb75e41d34de9f75ccb1fcb34df8ed1c6cb131309942518a30d0a228341078d1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:48 GMT
content-encoding: gzip
last-modified: Mon, 09 Jan 2023 18:09:36 GMT
server: AkamaiNetStorage
etag: "f7c3e5d36a96fbe703ed1e82ec606f95:1673287776.82374"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://support.norton.com
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 61968
expires: Thu, 23 Feb 2023 16:30:48 GMT

GET
H/1.1 200
OK support-min-v2.js Show response
support.norton.com/sp/script-931/ 1 MB
346 KB 41ms
14ms Script
application/javascript 69.192.161.30
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.norton.com/sp/script-931/support-min-v2.js

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

69.192.161.30 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a69-192-161-30.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

30d1fc0fe32f0dd59b2fb022f4bb1fa88ccf1da288655cbaa9bb5ff15ab3e21c

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Strict-Transport-Security	max-age=31536000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000 ; includeSubDomains
Content-Security-Policy: frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
X-Content-Type-Options: nosniff
Date: Thu, 23 Feb 2023 15:30:47 GMT
Content-Encoding: gzip
Connection: keep-alive
Content-Length: 353345
X-XSS-Protection: 1; mode=block
Last-Modified: Tue, 07 Feb 2023 06:56:08 GMT
Server: nginx
X-Frame-Options: SAMEORIGIN
Access-Control-Allow-Methods: GET,POST,OPTIONS
Content-Type: application/javascript;charset=UTF-8
Vary: Accept-Encoding
Access-Control-Expose-Headers: Content-Length,Content-Range
Cache-Control: max-age=7100
Access-Control-Allow-Credentials: true
Accept-Ranges: bytes
Access-Control-Allow-Headers: Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Expires: Thu, 23 Feb 2023 17:29:07 GMT

GET
H2 200 css
fonts.googleapis.com/ 18 KB
1 KB 45ms
22ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Roboto:300,400,500,700|Source+Sans+Pro:300,400,600,700&display=swap

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

be71f0ae8240bc362d41c47302f542107b8c0a921236be609a8d944688b40733

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Thu, 23 Feb 2023 15:30:47 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 23 Feb 2023 15:30:47 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 23 Feb 2023 15:30:47 GMT

GET
H/1.1 200
OK logo_new-norton-light-bg.svg
support.norton.com/sp/images/ 5 KB
6 KB 14ms
14ms Image
image/svg+xml 69.192.161.30
AKAMAI-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/logo_new-norton-light-bg.svg

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

69.192.161.30 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a69-192-161-30.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

6fec64e8e5c68c7debc51cde4c608c42638c2ac77ac80e853e5822a4cb813c1e

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Strict-Transport-Security	max-age=31536000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.norton.com/sp/en/us/home/current/solutions/v126241834?om_em_cid=email_mynorton-lifelock-itps_alerts_csp-support-hometitle
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000 ; includeSubDomains
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General

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Full URL

https://support.norton.com/sp/images/icon-search.png

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Full URL

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Full URL

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https://support.norton.com/sp/images/spritemap-main-icons.png

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Host: support.norton.com
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Full URL

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font/woff2 2a00:1450:4001:813::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmSU5fBBc4.woff2

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Protocol

Security

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AMAZON-02

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Full URL: https://enable-eg-ot.egainonetag.com/onetag/EG94020756
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X-Frame-Options	*

Request headers

Accept: application/json, text/plain, */*
Referer: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=A8d9f2f779-bb8d-4070-a679-763e000988f0&uId=B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fv126241834%3Fom_em_cid%3Demail_mynorton-lifelock-itps_alerts_csp-support-hometitle&useCustomButton=false&storage=true&docked=true
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:51 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' *
server: Server
x-amzn-requestid: 0eaae0bd-fb8f-49fd-b051-f169d73c3386
x-amzn-trace-id: Root=1-63f786ab-29fd8d3e78d830c8725abf4f
x-frame-options: *
content-type: text/html
access-control-allow-origin: *
cache-control: max-age=7200,private
x-amz-apigw-id: AzH62EDHvHcFzHA=
content-length: 362

GET
H2 200 layout.html Show response
support-digital.norton.com/system/templates/chat/core/common/layouts/page-layout/21.0.0/ Frame 8903 568 B
937 B 191ms
190ms XHR
text/html 35.80.184.31
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support-digital.norton.com/system/templates/chat/core/common/layouts/page-layout/21.0.0/layout.html?cache=21.8.2-0-0

Requested by

Host: support-digital.norton.com
URL: https://support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/external-libs.min.js?cache=21.8.2-0-0

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.80.184.31 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-80-184-31.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

f2ef90edfb28a83fdeaba8d622ba26a43a80489387d344574add1bee27ab07d6

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' *
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	*

Request headers

Accept: application/json, text/plain, */*
Referer: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=A8d9f2f779-bb8d-4070-a679-763e000988f0&uId=B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fv126241834%3Fom_em_cid%3Demail_mynorton-lifelock-itps_alerts_csp-support-hometitle&useCustomButton=false&storage=true&docked=true
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:51 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' *
server: Server
x-amzn-requestid: 88be84d4-d817-4763-8985-e0a3e06d7f10
x-amzn-trace-id: Root=1-63f786ab-17f30ba9759a2c4e3c649b7f
x-frame-options: *
content-type: text/html
access-control-allow-origin: *
cache-control: max-age=7200,private
x-amz-apigw-id: AzH62GrhPHcFneA=
content-length: 568

GET
H2 200 launch-chat-button.html Show response
support-digital.norton.com/system/templates/chat/nll/custom/components/launch-chat-button/21.0.0/ Frame 8903 832 B
1 KB 189ms
188ms XHR
text/html 35.80.184.31
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support-digital.norton.com/system/templates/chat/nll/custom/components/launch-chat-button/21.0.0/launch-chat-button.html?cache=21.8.2-0-0

Requested by

Host: support-digital.norton.com
URL: https://support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/external-libs.min.js?cache=21.8.2-0-0

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.80.184.31 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-80-184-31.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

a11b7266dbfddbd0ade73ee5b56d90fcaacad3d2258d6fa11da30768ebf59bae

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' *
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	*

Request headers

Accept: application/json, text/plain, */*
Referer: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=A8d9f2f779-bb8d-4070-a679-763e000988f0&uId=B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fv126241834%3Fom_em_cid%3Demail_mynorton-lifelock-itps_alerts_csp-support-hometitle&useCustomButton=false&storage=true&docked=true
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:51 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' *
server: Server
x-amzn-requestid: b7c396ce-31ef-41cb-a387-f71974e72b43
x-amzn-trace-id: Root=1-63f786ab-733aee2870bc17be21bc5a51
x-frame-options: *
content-type: text/html
cache-control: max-age=7200,private
x-amz-apigw-id: AzH65G5KPHcFqow=
content-length: 832

GET
H2 200 Icon_Chat_Default.svg
support-digital.norton.com/system/templates/chat/nll/custom/media/21.0.0/ Frame 8903 3 KB
2 KB 231ms
231ms Image
image/svg+xml 35.80.184.31
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support-digital.norton.com/system/templates/chat/nll/custom/media/21.0.0/Icon_Chat_Default.svg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.80.184.31 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-80-184-31.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

a3890e3de698eabc2bc9a7bc78ac023c943efa90e8e569fee0842be4c487d17a

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' *
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	*

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=A8d9f2f779-bb8d-4070-a679-763e000988f0&uId=B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fv126241834%3Fom_em_cid%3Demail_mynorton-lifelock-itps_alerts_csp-support-hometitle&useCustomButton=false&storage=true&docked=true
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:52 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' *
x-amzn-requestid: b48b41dc-2cc6-420a-8978-68f6d5255520
x-amzn-trace-id: Root=1-63f786ac-4162e2115b7d2439217ea6ca
x-frame-options: *
content-type: image/svg+xml
cache-control: max-age=7200,private
x-amz-apigw-id: AzH67GocvHcFQiw=
content-length: 1552

GET
H2 200 source-sans-pro-regular.woff2
support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/fonts/source-sans-pro/ Frame 8903 16 KB
16 KB 216ms
215ms Font
binary/octet-stream 35.80.184.31
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/fonts/source-sans-pro/source-sans-pro-regular.woff2

Requested by

Host: support-digital.norton.com
URL: https://support-digital.norton.com/system/templates/chat/core/aria/css/21.0.0/application.css?cache=21.8.2-0-0

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.80.184.31 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-80-184-31.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

a9950fa5ca9cf47072770900d259bcf6778aa1119652d2e706d5eb92df254199

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' *
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	*

Request headers

Referer: https://support-digital.norton.com/system/templates/chat/core/aria/css/21.0.0/application.css?cache=21.8.2-0-0
Origin: https://support-digital.norton.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Thu, 23 Feb 2023 15:30:52 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' *
x-amzn-requestid: 049f1fa6-a8f0-4b49-874d-66f1292f6381
x-amzn-trace-id: Root=1-63f786ac-2e46e54247e3ca497c692874
x-frame-options: *
content-type: binary/octet-stream
access-control-allow-origin: *
cache-control: max-age=7200,private
x-amz-apigw-id: AzH67H0EvHcFpUA=
content-length: 16135

Verdicts & Comments Add Verdict or Comment

188 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

42 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support-digital.norton.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0jbjmjo8vmbb865628vgmvb5h475734.node0
support.norton.com/sp/	1969-12-31 23:59:59	Name: sp_data Value: %7B%22selected_nav%22%3A%22%22%7D
login.norton.com/sso	1969-12-31 23:59:59	Name: JSESSIONID Value: FDEF55713F94D008543E5556C7AE5124.jvmroute8081
.norton.com/	1969-12-31 23:59:59	Name: SP_SESSION_ID Value: 85037375-516d-41d8-8399-25405fc33a01
.norton.com/	1970-01-20 19:28:46	Name: _ga Value: GA1.2.975495778.1677166248
.norton.com/	1970-01-20 09:54:12	Name: _gid Value: GA1.2.1191270951.1677166248
.norton.com/	1970-01-20 09:52:46	Name: _gat Value: 1
.norton.com/	1969-12-31 23:59:59	Name: at_check Value: true
.demdex.net/	1970-01-20 14:11:58	Name: demdex Value: 25867218129499120271209119115428612790
support.norton.com/	1970-01-20 18:38:22	Name: EG-U-ID Value: B36d3cb99e-0e02-4c17-a0d5-99c9adfa5574
support.norton.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: A8d9f2f779-bb8d-4070-a679-763e000988f0
.norton.com/	1969-12-31 23:59:59	Name: AMCVS_67C716D751E567F70A490D4C%40AdobeOrg Value: 1
.everesttech.net/	1970-01-20 18:38:22	Name: everest_g_v2 Value: g_surferid~Y-eGqAAAAMLMUAOY
.dpm.demdex.net/	1970-01-20 14:11:58	Name: dpm Value: 25867218129499120271209119115428612790
.force.com/	1970-01-20 18:38:22	Name: BrowserId_sec Value: DGul07OPEe2z8SX8LcI0sg
support-digital.norton.com/	1970-01-20 10:02:51	Name: AWSALBTG Value: Sxbafae1zTcGZsWDCHfKOw4xenAl81xXw4p6zN9U2btEvJYcV1Bs7ZtRvYzrGjRhVsqIkQCNjQlNtmMZNljtgaLgNfmHUHWDlDvwOyXANcQr0MFp7Kd3okZaXs72Sh0vij13pH9IuuW33xAiQUtuQcJcQD5PS1g+TEfPmgS+8c1rH0Gzjwo=
support-digital.norton.com/	1970-01-20 10:02:51	Name: AWSALBTGCORS Value: Sxbafae1zTcGZsWDCHfKOw4xenAl81xXw4p6zN9U2btEvJYcV1Bs7ZtRvYzrGjRhVsqIkQCNjQlNtmMZNljtgaLgNfmHUHWDlDvwOyXANcQr0MFp7Kd3okZaXs72Sh0vij13pH9IuuW33xAiQUtuQcJcQD5PS1g+TEfPmgS+8c1rH0Gzjwo=
support-digital.norton.com/	1970-01-20 10:02:51	Name: AWSALB Value: LUc9aIgw3F8phSB+1jmXpgvaYcReaRiebLJZNCq0f/0km/vnyVHoDD/1CyuD9i6Hyrq01D1XfIzJWGKnTM4jsmkoRe3CmQu8O5bX966hoemXC63CF9HFvfBja83t
support-digital.norton.com/	1970-01-20 10:02:51	Name: AWSALBCORS Value: LUc9aIgw3F8phSB+1jmXpgvaYcReaRiebLJZNCq0f/0km/vnyVHoDD/1CyuD9i6Hyrq01D1XfIzJWGKnTM4jsmkoRe3CmQu8O5bX966hoemXC63CF9HFvfBja83t
.norton.com/	1970-01-20 19:28:46	Name: s_ecid Value: MCMID%7C25712658528426898981192536972076533255
.norton.com/	1970-01-20 10:35:58	Name: s_prop22 Value: email_mynorton-lifelock-itps_alerts_csp-support-hometitle
.norton.com/	1970-01-20 15:38:22	Name: s_nr Value: 1677166249315-New
.norton.com/	1970-01-20 15:38:22	Name: event69 Value: event69
.norton.com/	1970-01-20 18:38:22	Name: channelStack Value: s_eVar72~support
.norton.com/	1970-01-20 09:52:48	Name: s_gpv Value: support%3Aus%3Akb%20docs%3Akb%20doc
.norton.com/	1970-01-20 09:52:48	Name: s_gpv_custom Value: support%3Akb%20docs%3Akb%20doc
.norton.com/	1969-12-31 23:59:59	Name: s_cc Value: true
.norton.com/	1970-01-20 18:38:22	Name: AMCV_67C716D751E567F70A490D4C%40AdobeOrg Value: 1585540135%7CMCIDTS%7C19412%7CMCMID%7C25712658528426898981192536972076533255%7CMCAAMLH-1677771048%7C6%7CMCAAMB-1677771048%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1677173449s%7CNONE%7CMCSYNCSOP%7C411-19419%7CMCAID%7CNONE%7CvVersion%7C4.4.0
.symantec.tt.omtrdc.net/	1970-01-20 09:52:48	Name: symantec!mboxSession Value: e3c86087ae304f20a4e81510890d420b
.symantec.tt.omtrdc.net/	1970-01-20 19:28:46	Name: symantec!mboxPC Value: e3c86087ae304f20a4e81510890d420b.37_0
.norton.com/	1970-01-20 19:28:46	Name: mbox Value: session#e3c86087ae304f20a4e81510890d420b#1677168110\|PC#e3c86087ae304f20a4e81510890d420b.37_0#1740411050
support.norton.com/	1970-01-20 18:38:22	Name: mdLogger Value: false
support.norton.com/	1970-01-20 18:38:22	Name: kampyle_userid Value: c3fe-4a51-f6bf-6ea6-0d86-f78e-489e-3d0b
support.norton.com/	1970-01-20 18:38:22	Name: kampyleUserSession Value: 1677166250140
support.norton.com/	1970-01-20 18:38:22	Name: kampyleUserSessionsCount Value: 1
support.norton.com/	1970-01-20 18:38:22	Name: kampyleSessionPageCounter Value: 1
support.norton.com/	1970-01-20 18:38:22	Name: kampyleUserPercentile Value: 51.436182654179106
.norton.com/	1970-01-20 09:52:49	Name: egChatInitiateData Value: {"EntryPointId":"1011","Locale":"en-US","Template":"nll","PostChatAttributes":true,"serverURL":"https://support-digital.norton.com/system","VChatParams":""}
.norton.com/	1969-12-31 23:59:59	Name: egSubDomainSupportConfig Value: {"IsRequired":true,"CookieParentDomain":".norton.com","CookiePath":"/","IsCookieSecured":true,"IsCookieCompressionRequired":true}
.norton.com/	1969-12-31 23:59:59	Name: egPopoutWindowAttachCloseHandler Value: true
.norton.com/	1969-12-31 23:59:59	Name: egVAVideoChatReduceURLSize Value: true
.norton.com/	1969-12-31 23:59:59	Name: egTabId Value: 3548278098

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com
Strict-Transport-Security	max-age=31536000 ; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
assets.adobedtm.com
cdn.quantummetric.com
cm.everesttech.net
dpm.demdex.net
enable-eg-ot.egainonetag.com
fonts.googleapis.com
fonts.gstatic.com
login.norton.com
nebula-cdn.kampyle.com
nexus.ensighten.com
norton--c.na149.content.force.com
norton.file.force.com
now.symassets.com
oms.norton.com
support-digital.norton.com
support.norton.com
symantec.demdex.net
symantec.tt.omtrdc.net
udc-neb.kampyle.com
url8018.lifelock.com
www.google-analytics.com
www.nortonlifelock.com
13.110.40.145
15.236.125.10
151.101.1.175
167.89.123.54
2606:4700:10::6816:34fc
2620:1ec:4f:1::45
2a00:1450:4001:813::2003
2a00:1450:4001:82b::200a
2a00:1450:4001:82f::200e
2a02:26f0:3500:587::1e80
2a02:26f0:3500:88e::1015
2a02:26f0:f700:4a1::1015
34.250.119.25
35.241.45.82
35.80.184.31
52.18.155.39
52.208.37.125
52.31.104.49
54.246.201.164
54.246.217.115
65.9.66.103
69.192.161.30
85.222.140.10
0a22b874af2e8637851b7f7dc55192602a5ee3af1d8729497eb06e36733a96af
0beb9beb5976d5f1b2ed50bd0acd89c57f676543bb5450fcf1968c5165314736
0ca7c94836417846ae34c809e2fc9ad9b83e5d25f38f7f3c42a4e13928a4d088
0f9a9be60c39df0c358a91428cc34a60af52d17af1d09f13da2aaa34a1e106d2
110b7bf424f16f1eac874ada2826899ac7c9eaba0a79fcf5fed3329861f85393
122854df4f39cf922db317714c2ff0eccab27a1028c14a5aa2211f48b7e0eade
1728e8b00650e639ea4c1c691f85f460fff22179ba4032eba30729be740b5f1f
19c15cc50396c826c9b0faa7087e76f783b310a9c77a4e3a52d4d2f4de35b7ab
1c125d9de6049bc28f0ce225b609a12d739e25f175de86a7f767dc05b7f84623
1cffc2b3146584685cd72751d7f28aa030ab9ae2f1bc78f2c27909f8d8287b26
1ecb9d444cfdd2004defe770b46fe6d0b4951e035463161e83f86865fab08ca0
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support.norton.com Open in urlscan Pro 69.192.161.30 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

85 Requests

96 %HTTPS

35 %IPv6

17 Domains

23 Subdomains

21 IPs

5 Countries

1704 kBTransfer

6363 kBSize

42 Cookies

16 Outgoing links

Page URL History

Redirected requests

85 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 8 data transactions

Request headers

Response headers

Redirect headers

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Response headers

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Response headers

Redirect headers

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Response headers

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Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

Response headers

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Request headers

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Response headers

support.norton.com Open in urlscan Pro
69.192.161.30 Public Scan

Screenshot
Live screenshot

Full Image

85
Requests

96 %
HTTPS

35 %
IPv6

17
Domains

23
Subdomains

21
IPs

5
Countries

1704 kB
Transfer

6363 kB
Size

42
Cookies

85 HTTP transactions
8 data transactions