Submitted URL: http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404http://success.serenova.com/e/311851/ng-a...
Effective URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Submission: On June 15 via manual from US

Summary

This website contacted 11 IPs in 2 countries across 11 domains to perform 28 HTTP transactions. The main IP is 185.113.25.59, located in United Kingdom and belongs to FUTURE, GB. The main domain is www.itproportal.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on April 27th 2018. Valid for: 3 months.
This is the only time www.itproportal.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 2 136.147.104.32 14340 (SALESFORCE)
3 185.113.25.59 20596 (FUTURE)
10 67.26.137.252 3356 (LEVEL3)
2 152.195.53.200 15133 (EDGECAST)
2 172.217.18.174 15169 (GOOGLE)
2 8.248.129.252 3356 (LEVEL3)
2 172.217.18.14 15169 (GOOGLE)
1 1 64.233.167.157 15169 (GOOGLE)
1 1 172.217.21.196 15169 (GOOGLE)
1 172.217.21.195 15169 (GOOGLE)
2 185.113.25.60 20596 (FUTURE)
1 52.222.171.67 16509 (AMAZON-02)
1 46.236.37.8 24931 (DEDIPOWER)
28 11
Domain Requested by
10 vanilla.futurecdn.net www.itproportal.com
vanilla.futurecdn.net
3 consent.cmp.itproportal.com consent.cmp.oath.com
consent.cmp.itproportal.com
2 cdn.mos.cms.futurecdn.net www.itproportal.com
2 www.google-analytics.com www.itproportal.com
2 www.itproportal.com consent.cmp.itproportal.com
1 future-publishing.msgfocus.com vanilla.futurecdn.net
1 vendorlist.consensu.org consent.cmp.itproportal.com
1 www.google.de www.itproportal.com
1 www.google.com 1 redirects
1 stats.g.doubleclick.net 1 redirects
1 service.cmp.oath.com consent.cmp.oath.com
1 ampcid.google.de www.google-analytics.com
1 ampcid.google.com www.google-analytics.com
1 consent.cmp.oath.com www.itproportal.com
1 go.pardot.com 1 redirects
1 success.serenova.com 1 redirects
28 16

This site contains links to these domains. Also see Links.

Domain
www.facebook.com
twitter.com
pinterest.com
www.tharstern.com
www.futureplc.com
plus.google.com
Subject Issuer Validity Valid
itproportal.com
Let's Encrypt Authority X3
2018-04-27 -
2018-07-26
3 months crt.sh
consent.cmp.itproportal.com
Let's Encrypt Authority X3
2018-05-24 -
2018-08-22
3 months crt.sh
*.msgfocus.com
GlobalSign Organization Validation CA - SHA256 - G2
2018-04-24 -
2020-06-07
2 years crt.sh

This page contains 3 frames:

Primary Page: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Frame ID: 9ECB241FE911A6326EF808E81BF957BA
Requests: 23 HTTP requests in this frame

Frame: https://consent.cmp.itproportal.com/cmpui.html
Frame ID: 82327AD118B86675964AADDDD51F8F89
Requests: 6 HTTP requests in this frame

Frame: https://future-publishing.msgfocus.com/k/Future-Publishing/vanilla_newsletter_sign_up_form_website_posts
Frame ID: 2525D74E9B5A38D339CD7672F27D9465
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404http://success.sereno... HTTP 301
    https://go.pardot.com/tracker/httpsRedirect?pi_email_id=126103404http%3A&request_uri_path=%2Fe%2F3... HTTP 302
    https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /require.*\.js/i
  • env /^requirejs$/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|(analytics))\.js/i
  • env /^gaGlobal$/i

Overall confidence: 100%
Detected patterns
  • env /^googletag$/i

Overall confidence: 100%
Detected patterns
  • env /^optimizely$/i

Page Statistics

28
Requests

21 %
HTTPS

0 %
IPv6

11
Domains

16
Subdomains

11
IPs

2
Countries

808 kB
Transfer

1772 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404 HTTP 301
    https://go.pardot.com/tracker/httpsRedirect?pi_email_id=126103404http%3A&request_uri_path=%2Fe%2F311851%2Fng-a-good-customer-experience-%2F7dr3c%2F126103404http%3A%2F%2Fsuccess.serenova.com%2Fe%2F311851%2Fng-a-good-customer-experience-%2F7dr3c%2F126103404&https_redirect=1&tracker_id=5176870&account_id=311851&visitor_id=128859760&link_type=1 HTTP 302
    https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 18
  • https://stats.g.doubleclick.net/r/collect?t=dc&aip=1&_r=3&v=1&_v=j68&tid=UA-460866-1&cid=593788187.1529105971&jid=814159937&gjid=62971912&_gid=478266231.1529105971&_u=YGBAgEABAAQC~&z=1457079559 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-460866-1&cid=593788187.1529105971&jid=814159937&_v=j68&z=1457079559 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-460866-1&cid=593788187.1529105971&jid=814159937&_v=j68&z=1457079559&slf_rd=1&random=1945083443

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set /
www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Redirect Chain
  • http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404http://success.serenova.com/e/311851/ng-a-good-customer-experience-/7dr3c/126103404
  • https://go.pardot.com/tracker/httpsRedirect?pi_email_id=126103404http%3A&request_uri_path=%2Fe%2F311851%2Fng-a-good-customer-experience-%2F7dr3c%2F126103404http%3A%2F%2Fsuccess.serenova.com%2Fe%2F3...
  • https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
104 KB
30 KB
Document
General
Full URL
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
185.113.25.59 , United Kingdom, ASN20596 (FUTURE, GB),
Reverse DNS
vif04.web.future.net.uk
Software
/
Resource Hash
c85b4ef57021722be2ce36e43dce47da2599d0396acea6d329c9ae1d10778072

Request headers

Host
www.itproportal.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id
9ECB241FE911A6326EF808E81BF957BA

Response headers

Date
Fri, 15 Jun 2018 16:57:36 GMT
Content-Type
text/html; charset=UTF-8
X-FTR-Request-ID
00000000:CABB_00000000:0051_5B23F000_510518:072F e9902bcd-9e44-45d2-a893-98d7f6b5a22f 00000000:B834_00000000:01BB_5B244E32_2A832FB:3C66
Xkey
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X-FTR-Cache-Host
ftefrontprod01
Content-Encoding
gzip
Vary
Accept-Encoding
Age
24113
X-Country-Code
GB
X-FTR-Cache-Status
HIT
X-FTR-Expires
Sat, 16 Jun 2018 16:57:37 GMT
Expires
Fri, 15 Jun 2018 23:44:30 GMT
Cache-Control
max-age=300,public
Set-Cookie
FTR_Country_Code=DE; path=/; domain=www.itproportal.com
X-Country-Code-Real
DE
Accept-Ranges
bytes
Content-Length
29567
X-FTR-Realm
pip
X-FTR-DC
IX
X-FTR-Balancer
webproxyprod02
X-FTR-Backend
www-live-sites-varnish
X-FTR-Backend-Server
ftevarnishprodred

Redirect headers

Date
Fri, 15 Jun 2018 23:39:30 GMT
Set-Cookie
pardot=jv4im29durkqkg0ilb8j1qlhk3; path=/ visitor_id311851=128859760; expires=Sun, 10-Nov-2019 00:39:30 GMT; Max-Age=44240400; path=/; domain=.pardot.com
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate
Pragma
no-cache
Location
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
P3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Vary
Accept-Encoding,User-Agent
Content-Encoding
gzip
Content-Length
141
Content-Type
text/html; charset=UTF-8
X-Pardot-Route
32427ff3465437d362f61c790f7d2406
Server
PardotServer
X-Pardot-LB
c663d6964772007bec7ca4f35e39644b
Connection
keep-alive
header.js
vanilla.futurecdn.net/itproportal/20180607/media/js/header/
437 KB
111 KB
Script
General
Full URL
https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
67.26.137.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
Footprint Distributor V4.11 /
Resource Hash
be255ee22d92492ed0feba040864b2373dbb492f57a346c2c14a4ce171ee9e95

Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Thu, 07 Jun 2018 15:08:44 GMT
Content-Encoding
gzip
Age
721846
X-FTR-Backend-Server
ftefrontprod01
X-FTR-DC
IX
X-FTR-Realm
pip
X-FTR-Backend
www-live-sites
Connection
keep-alive
Content-Length
112985
X-FTR-Balancer
webproxyprod02
X-FTR-Request-ID
00000000:8674_00000000:0050_5B194A7C_4EDC4E6:2D05
Last-Modified
Thu, 07 Jun 2018 14:20:34 GMT
Server
Footprint Distributor V4.11
ETag
W/"5b193f32-6d430"
Access-Control-Allow-Methods
GET
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=2592000
Access-Control-Allow-Credentials
true
Accept-Ranges
bytes
Access-Control-Allow-Headers
DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
Expires
Sat, 07 Jul 2018 15:18:01 GMT
cmp3p.js
consent.cmp.oath.com/
20 KB
7 KB
Script
General
Full URL
https://consent.cmp.oath.com/cmp3p.js
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
SPDY
Server
152.195.53.200 Ashburn, United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECD (fcn/409D) /
Resource Hash
21ed1061fd7f5a2809a6f973cc0e5dcf50d348fb6cce2f8f3a6bfd6c28b6c06f

Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

date
Fri, 15 Jun 2018 23:39:30 GMT
content-encoding
gzip
x-amz-expiration
expiry-date="Thu, 18 Jul 2019 00:00:00 GMT", rule-id="aolp-ds-prd-cmp-us-east-1"
last-modified
Tue, 12 Jun 2018 20:35:14 GMT
server
ECD (fcn/409D)
x-amz-request-id
508A979FD33C317E
etag
"6c4dcb8711002e5c0381de08f84e95e2+gzip"
vary
Accept-Encoding
x-cache
HIT
content-type
application/javascript
status
200
accept-ranges
bytes
content-length
7307
x-amz-id-2
itilWLFnOXbt3h20A8dXTiO59iqPP7HxSGLZyHyASh+jf1664lOb8bN7/6vxrJ8iivOZ1BkwASg=
itproportal.png
vanilla.futurecdn.net/itproportal/media/img/
9 KB
10 KB
Image
General
Full URL
https://vanilla.futurecdn.net/itproportal/media/img/itproportal.png
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
67.26.137.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
Footprint Distributor V4.11 /
Resource Hash
e5993a2b8fe9b3b0f0f7fa4966981fa47fdb502fe5b52b62ec30c5c8e3ff27fb

Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Thu, 07 Jun 2018 15:14:53 GMT
Age
721477
X-FTR-Backend-Server
ftefrontprod01
X-FTR-DC
IX
X-FTR-Realm
pip
X-FTR-Backend
www-live-sites
Connection
keep-alive
Content-Length
9683
X-FTR-Balancer
webproxyprod02
X-FTR-Request-ID
00000000:4F00_00000000:0050_5B194BED_4EED6C1:2D05
Last-Modified
Thu, 07 Jun 2018 14:20:34 GMT
Server
Footprint Distributor V4.11
ETag
"5b193f32-25d3"
Access-Control-Allow-Methods
GET
Content-Type
image/png
Access-Control-Allow-Origin
*
Cache-Control
max-age=2592000
Access-Control-Allow-Credentials
true
Accept-Ranges
bytes
Access-Control-Allow-Headers
DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
Expires
Sat, 07 Jul 2018 15:15:58 GMT
truncated
/
0
0
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Origin
https://www.itproportal.com

Response headers

Access-Control-Allow-Origin
*
Content-Type
application/font-woff2
vanFont-OpenSans-woff2.json
vanilla.futurecdn.net/itproportal/1/media/fonts/json/
68 KB
51 KB
Script
General
Full URL
https://vanilla.futurecdn.net/itproportal/1/media/fonts/json/vanFont-OpenSans-woff2.json
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
67.26.137.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
Footprint Distributor V4.11 /
Resource Hash
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Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Sat, 26 May 2018 08:50:49 GMT
Content-Encoding
gzip
Age
1781321
X-FTR-Backend-Server
ftefrontprod02
X-FTR-DC
TC
X-FTR-Realm
pip
X-FTR-Backend
www-live-sites
Connection
keep-alive
Content-Length
51661
X-FTR-Balancer
webproxyprod01
X-FTR-Request-ID
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Last-Modified
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Server
Footprint Distributor V4.11
ETag
W/"5b083351-10f87"
access-control-allow-methods
GET
Content-Type
application/json
access-control-allow-origin
*
Cache-Control
max-age=2592000
access-control-allow-credentials
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Accept-Ranges
bytes
access-control-allow-headers
DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
Expires
Wed, 27 Jun 2018 19:15:14 GMT
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vanilla.futurecdn.net/itproportal/1/media/fonts/json/
8 KB
7 KB
Script
General
Full URL
https://vanilla.futurecdn.net/itproportal/1/media/fonts/json/vanFont-itproportal-woff.json
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
67.26.137.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
Footprint Distributor V4.11 /
Resource Hash
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Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Sat, 19 May 2018 10:22:55 GMT
Content-Encoding
gzip
Age
2380595
X-FTR-Backend-Server
ftefrontprod04
X-FTR-DC
TC
X-FTR-Realm
pip
X-FTR-Backend
www-live-sites
Connection
keep-alive
Content-Length
6214
X-FTR-Balancer
webproxyprod01
X-FTR-Request-ID
00000000:AD62_00000000:0050_5AFFFAFF_118A1EA:4001
Last-Modified
Fri, 18 May 2018 09:34:43 GMT
Server
Footprint Distributor V4.11
ETag
W/"5afe9e33-200f"
Access-Control-Allow-Methods
GET
Content-Type
application/json
Access-Control-Allow-Origin
*
Cache-Control
max-age=2592000
Access-Control-Allow-Credentials
true
Accept-Ranges
bytes
Access-Control-Allow-Headers
DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
Expires
Thu, 28 Jun 2018 14:59:59 GMT
analytics.js
www.google-analytics.com/
34 KB
14 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
SPDY
Server
172.217.18.174 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
fra15s29-in-f14.1e100.net
Software
Golfe2 /
Resource Hash
3fab1c883847e4b5a02f3749a9f4d9eab15cd4765873d3b2904a1a4c8755fba3
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Fri, 18 May 2018 01:10:24 GMT
server
Golfe2
age
2603
date
Fri, 15 Jun 2018 22:56:07 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="43,42,41,39,35"
content-length
14386
expires
Sat, 16 Jun 2018 00:56:07 GMT
97ERDyLNakfSSJcB9JKTxL-970-80.jpg
cdn.mos.cms.futurecdn.net/
57 KB
58 KB
Image
General
Full URL
https://cdn.mos.cms.futurecdn.net/97ERDyLNakfSSJcB9JKTxL-970-80.jpg
Requested by
Host: www.itproportal.com
URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
8.248.129.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
nginx /
Resource Hash
aa51e09587a17a60e399320f05e7d95f15b6903941910412ccdbc27c36126751

Request headers

Referer
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User-Agent
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Response headers

pragma
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Protocol
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Response headers

pragma
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Redirect headers

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x-content-type-options
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URL: https://consent.cmp.oath.com/cmp3p.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
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Request headers

Host
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keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
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Referer
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Accept-Encoding
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Cookie
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Upgrade-Insecure-Requests
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User-Agent
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Referer
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Response headers

Date
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Content-Type
text/html; charset=utf-8
Last-Modified
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Transfer-Encoding
chunked
ETag
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X-FTR-Realm
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X-FTR-DC
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X-FTR-Balancer
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X-FTR-Backend
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X-FTR-Backend-Server
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Full URL
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Host: vanilla.futurecdn.net
URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js
Protocol
HTTP/1.1
Server
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Software
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Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

Date
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Content-Encoding
gzip
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714655
X-FTR-Backend-Server
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X-FTR-DC
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X-FTR-Realm
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Content-Length
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X-FTR-Request-ID
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ETag
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Access-Control-Allow-Methods
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Cache-Control
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Accept-Ranges
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Access-Control-Allow-Headers
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URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Protocol
HTTP/1.1
Server
8.248.129.252 , United States, ASN3356 (LEVEL3 - Level 3 Parent, LLC, US),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
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X-FTR-Cache-Resized-Status
HIT
Age
2624548
X-FTR-DC
IX
X-FTR-Realm
pip
X-FTR-Backend
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Content-Length
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X-FTR-Balancer
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X-FTR-Request-ID
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Last-Modified
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Server
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ETag
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Content-Type
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X-FTR-Backend-Server
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Cache-Control
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X-FTR-Cache-Host
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cmpui.js
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Script
General
Full URL
https://consent.cmp.itproportal.com/cmpui.js
Requested by
Host: consent.cmp.itproportal.com
URL: https://consent.cmp.itproportal.com/cmpui.html
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
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Reverse DNS
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
*/*
Referer
https://consent.cmp.itproportal.com/cmpui.html
Cookie
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Connection
keep-alive
Cache-Control
no-cache
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Fri, 15 Jun 2018 23:39:30 GMT
Last-Modified
Fri, 15 Jun 2018 13:33:11 GMT
ETag
"5b23c017-4d743"
Content-Security-Policy
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Content-Type
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X-FTR-Backend-Server
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X-FTR-DC
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X-FTR-Request-ID
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X-FTR-Realm
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41 KB
Stylesheet
General
Full URL
https://consent.cmp.itproportal.com/cmpui.css
Requested by
Host: consent.cmp.itproportal.com
URL: https://consent.cmp.itproportal.com/cmpui.html
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
185.113.25.59 , United Kingdom, ASN20596 (FUTURE, GB),
Reverse DNS
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Software
/
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors *.itproportal.com preview.vanilla.tools;

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
consent.cmp.itproportal.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://consent.cmp.itproportal.com/cmpui.html
Cookie
AMP_TOKEN=%24NOT_FOUND; _ga=GA1.2.593788187.1529105971; _gid=GA1.2.478266231.1529105971; _gat=1
Connection
keep-alive
Cache-Control
no-cache
Referer
https://consent.cmp.itproportal.com/cmpui.html
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Fri, 15 Jun 2018 23:39:30 GMT
Last-Modified
Fri, 15 Jun 2018 13:33:11 GMT
ETag
"5b23c017-a245"
Content-Security-Policy
frame-ancestors *.itproportal.com preview.vanilla.tools;
Content-Type
text/css
X-FTR-Backend-Server
ftefrontprod01
X-FTR-DC
IX
X-FTR-Request-ID
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X-FTR-Realm
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X-FTR-Balancer
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vendorlist.json
vendorlist.consensu.org/ Frame 8232
54 KB
10 KB
XHR
General
Full URL
https://vendorlist.consensu.org/vendorlist.json
Requested by
Host: consent.cmp.itproportal.com
URL: https://consent.cmp.itproportal.com/cmpui.js
Protocol
SPDY
Server
52.222.171.67 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-52-222-171-67.fra54.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://consent.cmp.itproportal.com/cmpui.html
Origin
https://consent.cmp.itproportal.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

date
Fri, 15 Jun 2018 16:30:17 GMT
content-encoding
gzip
last-modified
Fri, 15 Jun 2018 16:00:15 GMT
server
AmazonS3
status
200
vary
Accept-Encoding,Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET
content-type
application/json; charset=utf-8
access-control-allow-origin
https://consent.cmp.itproportal.com
access-control-max-age
3000
access-control-allow-credentials
true
x-cache
RefreshHit from cloudfront
x-amz-version-id
2OK955ug4BbYX_MDKVfcw6I.H3ZUYruI
via
1.1 616f617776e843142ab5d87231cb3526.cloudfront.net (CloudFront)
x-amz-cf-id
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Cookie set pubvendors.json
www.itproportal.com/ Frame 8232
7 KB
1 KB
XHR
General
Full URL
https://www.itproportal.com/pubvendors.json
Requested by
Host: consent.cmp.itproportal.com
URL: https://consent.cmp.itproportal.com/cmpui.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
185.113.25.59 , United Kingdom, ASN20596 (FUTURE, GB),
Reverse DNS
vif04.web.future.net.uk
Software
/
Resource Hash
80193fce734417b977d9b4e272c6d0a86dc4d7181f841281abaf93788337966f

Request headers

Pragma
no-cache
Origin
https://consent.cmp.itproportal.com
Accept-Encoding
gzip, deflate
Host
www.itproportal.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
application/json, text/javascript, */*; q=0.01
Referer
https://consent.cmp.itproportal.com/cmpui.html
Connection
keep-alive
Cache-Control
no-cache
Accept
application/json, text/javascript, */*; q=0.01
Referer
https://consent.cmp.itproportal.com/cmpui.html
Origin
https://consent.cmp.itproportal.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36

Response headers

Date
Fri, 15 Jun 2018 17:37:03 GMT
Content-Encoding
gzip
Age
21747
X-FTR-DC
IX
X-FTR-Realm
pip
X-FTR-Backend
www-live-sites-varnish
X-FTR-Cache-Status
HIT
Content-Length
736
X-FTR-Expires
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X-FTR-Balancer
webproxyprod02
X-FTR-Request-ID
00000000:B8CA_00000000:01BB_5B244E32_12EE238:3C63
Last-Modified
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X-Country-Code-Real
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ETag
W/"5b23c02e-1d18"
Vary
Accept-Encoding
Content-Type
application/json
X-FTR-Backend-Server
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Cache-Control
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Set-Cookie
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Accept-Ranges
bytes
Access-Control-Allow-Origin
*
X-Country-Code
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4 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
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-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Response headers

Access-Control-Allow-Origin
*
Content-Type
image/png
vanilla_newsletter_sign_up_form_website_posts
future-publishing.msgfocus.com/k/Future-Publishing/ Frame 2525
0
0
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General
Full URL
https://future-publishing.msgfocus.com/k/Future-Publishing/vanilla_newsletter_sign_up_form_website_posts
Requested by
Host: vanilla.futurecdn.net
URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
46.236.37.8 Worcester Park, United Kingdom, ASN24931 (DEDIPOWER, GB),
Reverse DNS
proxy-2.adestra.com
Software
nginx /
Resource Hash

Request headers

Host
future-publishing.msgfocus.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/66.0.3359.139 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id
9ECB241FE911A6326EF808E81BF957BA
Referer
https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/

Response headers

Server
nginx
Date
Fri, 15 Jun 2018 23:39:32 GMT
Content-Type
text/html; charset=UTF-8
Content-Length
8711
Connection
keep-alive
Cache-Control
max-age=600
Accept-Ranges
bytes
events
service.cmp.oath.com/cmp/v0/measurement/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
service.cmp.oath.com
URL
https://service.cmp.oath.com/cmp/v0/measurement/events?ev_type=A&gdpr=L&p_domain=www.itproportal.com&ev_duration=6

Verdicts & Comments Add Verdict or Comment

84 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| usingBordeauxAds function| __cmp boolean| askForConsent boolean| waitForConsent object| cmpConfig object| reliableDOMContentLoaded object| reliablePageLoad function| resolveFEP object| processFEP function| resolveBordeauxDone object| bordeauxDone object| reliableConsentGiven object| wadoinawdoijzxioznelknsdf object| adParameters boolean| gaCookieSet object| vanilla function| handleHeaderError function| vanFontLoader object| OpenSans_vanFontLoader object| itproportal_vanFontLoader object| FEP_object function| missingImage object| VAN string| ga_code object| analytics_ga_data string| version string| GoogleAnalyticsObject function| ga object| optimizely object| FEP boolean| trailingSlash boolean| isIE function| amIIE object| taboola_lists object| _taboola object| vanL10N object| dfp_config object| vanillaComponents function| require object| fte_page_properties object| ffte object| xkeys string| ftr_request_id object| gaplugins string| __cmpEnv function| requirejs function| define object| $g object| y function| bordeauxJsonP boolean| headerExecuted function| setImmediate function| clearImmediate object| feat function| BlockAdBlock object| blockAdBlock object| fastdom function| init_background_skin object| googletag object| _adsShimCommunication function| slotifyDebug object| Cyclejs object| bordeauxAds string| indexExchangeDeviceType function| debugAds object| internalDebugAds object| gaGlobal object| gaData function| renderSponsoredPost string| quickLoadScript function| respimage object| respimgCFG object| lazySizesConfig object| lazySizes function| updateShareCountWithFacebookShareCount function| updateShareCountWithTwitterTweetCount function| updateShareCountWithPinterestPinCount object| e object| f function| zkckcosdoiaioawqnmzsdqw object| asdinwawisuihzejsahzl function| hiriyyyteetaqgthyu object| pppasoeommmsmzrvbr object| dfp

6 Cookies

Domain/Path Name / Value
www.itproportal.com/ Name: cmp
Value: j=1
.itproportal.com/ Name: _gat
Value: 1
.itproportal.com/ Name: _gid
Value: GA1.2.478266231.1529105971
.itproportal.com/ Name: AMP_TOKEN
Value: %24NOT_FOUND
.itproportal.com/ Name: _ga
Value: GA1.2.593788187.1529105971
.www.itproportal.com/ Name: FTR_Country_Code
Value: DE

23 Console Messages

Source Level URL
Text
console-api error URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/(Line 41)
Message:
Error when parsing font in vanFontLoader
console-api error URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/(Line 41)
Message:
Error when parsing font in vanFontLoader
console-api log URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 738)
Message:
__path__
console-api warning URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 517)
Message:
Found country code cookie
console-api warning URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 517)
Message:
Found country code cookie
console-api log URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/(Line 14)
Message:
::DOMContentLoaded at
console-api log URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 75)
Message:
-- webpack public path
console-api log URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 318)
Message:
Return Nothing
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Event Tracking driver "ga" initialised
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
All Event Tracking drivers initialised
console-api error URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 518)
Message:
Exception thrown attempting Bordeaux - not falling back to fixed ads layout:
console-api error URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 518)
Message:
Stack trace:
console-api error URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/header/header.js(Line 518)
Message:
TypeError: Cannot read property 'getItem' of null
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Upgrading IndexedDB database (fibet, 4) from version 0 to version 4
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Upgrade complete
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
IndexedDB database (fibet, version 4) opened successfully
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Event Tracking driver "indexedDB" initialised
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Purging events before 1523921970 (Mon Apr 16 2018 23:39:30 GMT+0000 (UTC))
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Purge complete: 0 records deleted
console-api debug URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Purged old indexedDB entries
console-api log URL: https://www.itproportal.com/features/ten-tips-for-delivering-a-good-customer-experience/(Line 14)
Message:
::PageLoad at
console-api log URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
Result of window.bordeauxAds:
console-api log URL: https://vanilla.futurecdn.net/itproportal/20180607/media/js/main.min.js(Line 284)
Message:
::Not running legacy DFP & ads.js - using shim

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ampcid.google.com
ampcid.google.de
cdn.mos.cms.futurecdn.net
consent.cmp.itproportal.com
consent.cmp.oath.com
future-publishing.msgfocus.com
go.pardot.com
service.cmp.oath.com
stats.g.doubleclick.net
success.serenova.com
vanilla.futurecdn.net
vendorlist.consensu.org
www.google-analytics.com
www.google.com
www.google.de
www.itproportal.com
service.cmp.oath.com
136.147.104.32
152.195.53.200
172.217.18.14
172.217.18.174
172.217.21.195
172.217.21.196
185.113.25.59
185.113.25.60
46.236.37.8
52.222.171.67
64.233.167.157
67.26.137.252
8.248.129.252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