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888.603.1033

Contact Us
 * Solutions
   
   
   MICROSOFT & TEAMS SOLUTIONS:
   
   · Unified Communications (UCaaS)   Technical Equality, Hybrid, Remote, CCaaS
   · Teams-based Phones/Telephony   Inbound/Outbound, Mobile, Rights (MDM/MAM)
   · Microsoft Integrated Solutions   Teams, O365, Exchange, Azure, Matter
   Management
   
   
   PROFESSIONAL CLOUD SERVICES:
   
   · Professional Custom Services   Custom SaaS, PaaS, IaaS, UCaaS, 365, Teams
   · Managed IT Service Provider (MSP)   Tech Support, Cybersecurity, Backup,
   Recovery
   · Staffing and IT Placement   Placement/Staffing for MSPs, IT and Private
 * Plans / Pricing
 * UCaaS Resources
   
   
   CLOUD EBOOKS
   
   
   HYBRID GUIDE
   
   
   UCAAS GUIDE
   
   
   CCAAS GUIDE
   
   
   CASE STUDIES
   
   
   CLOUD FAQ'S
   
   
   HELP & SUPPORT
   
   
   CLOUD GLOSSARY

 * News
   
   
   MIGRATION AS A SERVICE (MAAS) – MANAGED MIGRATION PROVIDERS
   
   
   MANAGED VS. CO-MANAGED IT – WHICH DO I NEED?
   
   
   WHY HIRE AN MSP, WHAT THEY DO, AND WHAT TO EXPECT

 * Company
   
   
   ABOUT US
   
   
   LEADERSHIP
   
   
   CAREERS
   
   
   OUR PARTNERS
   
   
   PRESS/MEDIA
   
   
   BE A PARTNER!
   
   
   REVIEWS
   
   
   WHY CHOOSE US?

 * Contact
 * ···

 * SOLUTIONS
   * MICROSOFT & TEAMS SOLUTIONS
     * · UNIFIED COMMUNICATIONS (UCaaS)
     * · TEAMS BASED PHONES/TELEPHONY
     * · MS TEAMS INTEGRATED SOLUTIONS
   * PROFESSIONAL CLOUD SERVICES
     * · PROFESSIONAL CUSTOM SERVICES
     * · MANAGED IT SERVICE PROVIDER (MSP)
     * · STAFFING AND IT PLACEMENT
 * RESOURCES
   * · eBOOKS
   * · HYBRID WORKPLACE GUIDE
   * · UNIFIED COMMUNICATIONS GUIDE (CCaaS)
   * · CONTACT CENTER GUIDE (CCaaS)
   * · INDUSTRY CASE STUDIES
   * · FAQs
   * · HELP & SUPPORT
   * · GLOSSARY
 * PLANS & PRICING
 * TECH NEWS
 * COMPANY
   * · ABOUT US
   * · LEADERSHIP
   * · CAREERS
   * · OUR PARTNERS
   * · PRESS AND MEDIA
   * · BECOME A PARTNER
   * · REVIEWS
   * · WHY CHOOSE US?
 * CONTACT

Menu
 * SOLUTIONS
   * MICROSOFT & TEAMS SOLUTIONS
     * · UNIFIED COMMUNICATIONS (UCaaS)
     * · TEAMS BASED PHONES/TELEPHONY
     * · MS TEAMS INTEGRATED SOLUTIONS
   * PROFESSIONAL CLOUD SERVICES
     * · PROFESSIONAL CUSTOM SERVICES
     * · MANAGED IT SERVICE PROVIDER (MSP)
     * · STAFFING AND IT PLACEMENT
 * RESOURCES
   * · eBOOKS
   * · HYBRID WORKPLACE GUIDE
   * · UNIFIED COMMUNICATIONS GUIDE (CCaaS)
   * · CONTACT CENTER GUIDE (CCaaS)
   * · INDUSTRY CASE STUDIES
   * · FAQs
   * · HELP & SUPPORT
   * · GLOSSARY
 * PLANS & PRICING
 * TECH NEWS
 * COMPANY
   * · ABOUT US
   * · LEADERSHIP
   * · CAREERS
   * · OUR PARTNERS
   * · PRESS AND MEDIA
   * · BECOME A PARTNER
   * · REVIEWS
   * · WHY CHOOSE US?
 * CONTACT

GET A QUOTE!


TEAMS TELEPHONY & VIDEO CONFERENCING INTEGRATION


 WHERE WILL THE #CLOUD TAKE YOU?




 LET’S FIND OUT TOGETHER

Teams Telephony and Managed Service Integration/Migration

Best-in-class, Unified Communications Solutions for Enterprise Telephony and
Collaboration

Schedule a meeting
Why choose in the cloud tech?
See Plans/Prices



WHY CHOOSE THE EXPERTS@INTHECLOUDTECH?

 * Teams Telephony

 * Migration as a Service

 * Managed IT Services


MICROSOFT PARTNER:
BEST-IN-CLASS SOLUTIONS

We deliver efficient solutions, focusing on Teams Telephony and Managed
Services, that work seamlessly with each other, and all things enterprise
communication, collaboration and telephony.


FIXED MONTHLY PRICES FOR
ALL-INCLUSIVE SOLUTIONS

Our Enterprise solutions are billed at fixed monthly rates, per user allowing
scalability in both directions, all-inclusive use and single pane of glass
interface for administrative management.


PREMIUM CUSTOMER
TRAINING & SUPPORT

What makes us different from the competition, is our highest level of customer
service, through reachability and discounts with our Managed IT Services for
User Support, Security and Disaster Recovery/Backup.

IN THE CLOUD TECHNOLOGIES INTEGRATES TEAMS TELEPHONY/VIDEO CONFERENCING


ALL-INCLUSIVE, FULLY MANAGED SERVICES WITH FIXED MONTHLY PRICES!

Our Certified Microsoft engineers are experienced and dedicated to every step of
an integration project, from start to finish, including all training and world
class support from our Tier III solution architects, systems administrators, and
network engineers.  In The Cloud Technologies are the integration authorities in
Boston, MA for Unified Communications, Teams Telephony, and Managed IT
Services. 
See what unifying your communication can do for your bottom line, call
888-603-1033 today!

Learn More!
View Pricing

Get a Quote
See Reviews

UNIFIED SOLUTION WITH A SINGLE PANE OF GLASS!


BEST-IN-CLASS, MICROSOFT SOLUTIONS
TEAMS TELEPHONY, VIDEO CONFERENCING,
LIVE COLLABORATION, & MANAGED/PROFESSIONAL SERVICES FOR IT SUPPORT, CYBER
SECURITY AND BACKUP/DISASTER RECOVERY!

PER USER, FIXED MONTHLY FEES WITH BUNDLED SAVINGS FOR MANAGED IT SOLUTIONS
Our Managed IT Support, Professional Services and Best-in-class, Microsoft
Workforce Solutions deliver peace of mind and real Technical Equality by
providing the exact same tools, on the familiar Microsoft foundation for ALL
employees.  This centralized Teams hub and Managed IT solution delivers
fixed-cost, award-winning and comprehensive solutions for all things meetings,
365 collaboration and communication.  Learn why our solutions are not only
cost-effective and reliable, but also very flexible and scalable as well.


TEAMS
TELEPHONY

As work is no longer refined to a specific desk, phone, or computer screen, we
celebrate this freedom through a seamless, higher level of interaction
throughout globally-dispersed workforces, incorporating Messaging, Voice and
Video Calling, Meetings, Team Collaboration, File Sharing, Document Storage and
much more!


VIDEO CONFERENCING/
& COLLABORATION

As a Cloud Service Provider, we are experts in business technology consulting,
planning, and executing Cloud integrations and strategies. Our Subject Matter
Experts (SMEs) have leading, Tier 3 level skills to address Enterprise-level
projects directly, specifically in regard to cost, quality of service,
compliance, and inherent risk.



MANAGED IT, SECURITY,
& DISASTER RECOVERY

Leave the complexities to us and enjoy the many benefits that come along with
managed services. These efficient ways of connecting and working curtail costs,
reduce hardware maintenance and provide an ideal foundation for Infrastructure
Management, Service Management, Applications Management Services, Automation and
DevOps, Cyber Security and Risk /Compliance.

TEAMS TELEPHONY, Video Conferencing AND managed IT Support, Security and
Disaster Recovery


TEAMS TELEPHONY, MANAGED IT SERVICES, CONFERENCING, AND COLLABORATION EXPERTS


TEAMS TELEPHONY

Enterprise-level Cloud Telephony, using Microsoft Direct Routing is often a big
part of integrating UCaaS Solutions. Make and receive calls using Microsoft
Teams and ditch the PBX maintenance, expense and responsibilities. Teams
Telephony.

Learn More


CONFERENCING/COMMUNICATION

Unify advanced communications tools like Unified Messaging, Instant messaging,
online faxing, mobility, live real-time conversations, SMS, MMS and chat, all
fully integrated with video and audio meeting solutions. Managed by a single
pane of glass interface.

Learn More


MANAGED IT SERVICES (MSP)

Managed IT Services include IT Support, Security and Disaster Recovery. These
remote, fixed-cost solutions are all-inclusive in nature, billed at fixed rates
per user and can be bundled for BIG savings with our Teams Telephony!

Learn More


LIVE O365 COLLABORATION/TOOLS

Live, presence based collaboration tools that include all MS 365 programs,
mobile devices, user grouping, calendering, and file storing/sharing. These
tools from Microsoft are purposefully flexible and scalable - without
compromising security.

Learn More


AUGMENTED STAFFING (TIER III)

As a Cloud Services Provider (CSP), we specialize in providing Tier 3 support
and even staff augmentation professionals, available around the clock and
possibly most important, immediately. Get easier collaboration and more
flexibility, improved security, productivity, and mobility.

Learn More


PROFESSIONAL SERVICES

In the Cloud Tech works both directly for businesses, and in partnership with
traditional managed service providers (MSPs), IT groups and clients. We will
take you from network discovery and roadmaps, all the way through full
integration, testing and internal training for overall adoption.

Learn More

Microsoft Teams is the Leading, Best-in-Class Unified Communications (UC)
Platform for ALL your Meetings, Chatting, Messaging, Grouping, Noticing,
Structuring,
File Sharing, Secure Storage, Calendaring, Conferencing, Scheduling, Calling,
and Live Collaborative use & editing of every MS Office 365 Application,
ALL seamlessly delivered  in full High Definition Audio and/or
Video, ALL managed through One Single Pane of Glass Dashboard Interface,
ALL located in the same place, ALL available on any Internet device, ALL usable
from any practical location, by ALL employees,
ALL without compromising a company’s existing and future organizational security
policies.


CASE STUDY IN TEAMS TELEPHONY AND MANAGED SERVICES

Published September 21, 2021 – Boston, MA – In the Cloud Technologies, LLC

A leading Massachusetts manufacturer of medical and health technology for
artificial implants was facing the end of lifecycle for Skype (2015 On-Premise)
for Business.  While some locations were also using Cisco Unified Communications
Manager (CUCM) and/or Skype Online, the decision to migrate all 1,500 employees
to a Microsoft Teams  platform and Telephony was initiated.  
 

Unified Communications and Teams Telephony Project Highlights Include:

 * Migration of 1,000 U.S. users and 500+ EMEA users to Microsoft Teams
 * Integration of multiple locations across several countries and languages
 * Direct Routing Integration/Customization of Audiocodes SBCs for enterprise
   Cloud Telephony
 * Integration and testing of messaging, chat, e911, 365 collaboration for all
   users.
 * Migration of Exchange Unified Messaging over to Microsoft Teams

Read how initially our plan did begin as we originally had strategized, the
flexible nature of the Cloud allowed for quick redirection, without compromising
security. Beyond the initial, very ambitions time constraints, the medical
technology manufacturer was accommodating and integral in th each stage of
deployment. This porting of 1,000 users was complete in seven days.
 
To read this Unified Communications case study (PDF), click here

unified communications = Teams Telephony, Video Conferencing, Collaboration, and
communication!


TEAMS, TEAMS TELEPHONY AND MANAGED IT SERVICES NEWS


MIGRATION AS A SERVICE (MAAS) – MANAGED MIGRATION PROVIDERS

In our continued series on trying to help you focus on your business, and not on
your technology, we thought it would be interesting to talk about Migration. And
not so much the process of migration, but migration solutions delivered to you
as an ongoing service, with all-inclusive use and support.

Learn More


MANAGED VS. CO-MANAGED IT – WHICH DO I NEED?

Well-managed IT services are essential in any industry and as technology
advances, it offers many new opportunities to businesses and organizations. At
the same time, however, these advances are making IT more difficult to manage
in-house. But as technology continues to specialize to some degree, hiring
traditional full-time staff gets extremely expensive.

Learn More


WHY HIRE AN MSP, WHAT THEY DO, AND WHAT TO EXPECT

Today, many organizations have started realizing the benefits of engaging
experts in their IT operations. And then they see the cost. This is exactly why
Managed Service Providers have begun to thrive, offering expert level services
at a fraction of the cost. Because let’s face it, every business faces ongoing
IT questions like when to manage some or all IT services or projects in-house
and when to outsource them.

Learn More


See More Unified Communication and Managed Services News:  User Tech | Cloud
Industry


WE ARE HERE TO HELP!

Have a question or need some quick info, feedback, or ballpark pricing?  If
you’re ready, schedule a time to talk, or for less formal contact, please use
this form.  We love to talk about the Cloud, let’s see where it can take you?

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WHERE WILL THE #CLOUD TAKE YOU?

Let’s find out together.


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Boston, MA: 888.603.1033

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