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Effective URL: https://smt.asmpt.com/en/products/software-solutions/virtual-assist/?_gl=1*cfwqnv*_ga*ODAzMjYxNDE3LjE2Njc1NjAwMjg.*_ga...
Submission: On June 30 via api from GB — Scanned from GB
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☰ Menu ASMPT SMT Solutions | English GermanJapanese ☰ Menu Your contact person ✕ STEPHANE LE ROUX Group Manager SMT Line Solutions Inquiry ✕ ASMPT SMT Solutions * Home * Products * Company * News Center * Competence Network * MyASMPT * Career * Contact SMT topics in focus Back * Products * Printing Solutions * Inspection Solutions * Placement Solutions * Storage Solutions * Software Solutions * Advanced Packaging * Process Support Products * Open Automation Back * Company * ASMPT SMT Solutions * Career * Certificates * Sustainability * Suppliers Back * News Center * News & Press * Newsletter * Events * Case Studies Back * Competence Network * SMT Center of Competence * Remote Demo * Innovation Centre Virtual Tour * White Paper * SMT Smart Network * Technology Partners * SMT Learning Videos Back * MyASMPT * Registration * ASMPT Toolkit * ASMPT Webshop * License Management * Component Support Online * ASMPT Academy * ASMPT Picture Database * Feeder Label Tool * ASMPT Repair Service Back * Career * Career UK * Career Rest of Asia * Career Americas Back * Contact * Sales * Service & Hotline * Training * SMT Center of Competence * Process Support Products * Locations * Press * Job & Career * Suppliers * Quality Back * Printing Solutions * DEK TQ printer platform * DEK NeoHorizon Back * Inspection Solutions * Process Lens / Process Lens HD (SPI) * WORKS Process Expert Back * Placement Solutions * SIPLACE SX * SIPLACE TX * SIPLACE X S * SIPLACE CA * SIPLACE Measuring Feeder X Back * Storage Solutions * Material Tower Back * Software Solutions * WORKS - Smart Shopfloor Management Suite * Factory Equipment Center * Virtual Assist Back * Process Support Products * DEK Stencils * DEK Stencil frame solutions * DEK Stencil Storage Systems * DEK PCB Support Solutions * Consumables * Squeegees Back * Events * ASMPT Central European Technology Days 2023 * ESMART FACTORY 2023 * LEAF: The four-factor model for economical automation * Getting connected: Hermes vs. SMEMA * Perfection in material management * Standardization despite component diversity * Semicon China * ASM Academy Webinar * FIEE * productronica China * ExpoElectronica * PCIM Europe * InnoElectro 2022 * ASMPT SMT Center of Competence Technology Days 2023 * InnoElectro 2022 * New Tech * E22 * MATELEC * SEMICON Taiwan * China International Import Expo * electronica * SICK Smart Factory Days * productronica India * SEMICON Korea * APEX Expo Back * Case Studies * Preh GmbH places power electronics with the SIPLACE SX * Melecs: Strategic choice of partner for globally standardized processes * SIPLACE SX2 delivers more performance, productivity and flexibility * Temperature control specialist JULABO depends on ASMPT solutions * New ASM electronics reference site in China * Nuremberg-based EMS provider MTP expands its SMT line with a SIPLACE SX2 placement machine, including accessories and software * Putting SICK’s clever retrofit solution to the test * GSI and equipment from ASMPT – inseparable for more than 10 years Back * ASMPT Academy * eLearning * Virtual Reality * Instructor Led * Blended Learning Back * SIPLACE SX * Capacity-on-Demand * Smart Transport Module * SIPLACE OSC Package * LED Centering * Financing Back * SIPLACE TX * SIPLACE TX micron Back * WORKS - Smart Shopfloor Management Suite * WORKS Command Center Back * Blended Learning * Europe * AMCAS Courses * China courses * RoA courses SMT topics in focus VIRTUAL ASSIST OUR AI GENIUS FOR YOUR SHOP FLOOR Show video Technicians and engineers need meaningful information at the right time in the right place – after all, every minute counts when the line must be kept running. Our AI-supported Virtual Assist system shares its knowledge, understands human speech, and even learns new things. Your employees can resolve potential line stops on the spot by simply asking Virtual Assist for the steps they need to take. The fact that individual information can also be stored in Virtual Assist regardless of the equipment’s manufacturer means that your employees can keep everything under control and benefit from the system’s high level of data security. The intelligent system continuously learns and shares its knowledge with your teams. This speeds up the feedback process and shortens the training period for employees. “HELLO, HOW CAN I HELP YOU?” Virtual Assist: Voice-based knowledge transfer – anywhere and anytime. COMPLETE TOOLKIT A comprehensive toolkit enables quick and efficient knowledge transfer for technicians and engineers in electronics production. Demo AI AND NLP Our AI learns from each interaction with the assistant and continuously improves the user experience. Even manufacturer-independent information can be integrated. Demo IN-DEPTH NEURAL SEARCH Ask Virtual Assist for information the same way you would ask an expert or an experienced colleague. Demo KNOWLEDGEBASE Get access to documents, tutorials, troubleshooting guides, service reports, web pages, videos and other unstructured data sources for quick troubleshooting and efficient learning. Demo Download Data Sheet SMART SUPPORT FOR ALL REPAIR AND MAINTENANCE ACTIVITIES ON THE SHOP FLOOR BENEFITS FOR TECHNICIANS AND ENGINEERS * Central platform for comprehensive support * Quick access to relevant information * Integration of own notes * Rapid troubleshooting BENEFITS FOR MANAGERS * Minimized downtime and uninterrupted production * Efficient dissemination of information for employees * Reduced training time for new employees * Occupational safety through instructions and tutorials * For technicians * For managers > Since I joined ASMPT, I have had to familiarize myself with many new > technologies, which has been a real challenge for me. With Virtual Assist, I > am able to analyze and complete the work orders assigned to me by easily > accessing the corresponding documentation. This tool has significantly > expanded my expertise in a short amount of time, and I can say that without > exaggeration. Virtual Assist has been my favorite tool from the beginning, as > it allows me to have all the necessary information on my smartphone. In terms > of service support, Virtual Assist opens up completely new dimensions, and > there is currently nothing comparable on the market. It's like a tool from the > future that already exists today. I hope you find it as amazing as I do! Matheus Silva E Silva Field Service Engineer at ASMPT > As a service engineer, the ASMPT Virtual Assist app has been incredibly > helpful in allowing me to quickly find any technical information I need, > whether I'm on-site or working from home. With its simple voice input and > instant search filtering, I can immediately respond to customer requests and > efficiently troubleshoot problems without wasting time searching for > information. This innovative app has truly revolutionized the way I work, and > I'm excited to have it as an indispensable tool in my daily workflow. Craig Richardson Field Service Engineer at ASMPT > Since I joined ASMPT, I have had to familiarize myself with many new > technologies, which has been a real challenge for me. With Virtual Assist, I > am able to analyze and complete the work orders assigned to me by easily > accessing the corresponding documentation. This tool has significantly > expanded my expertise in a short amount of time, and I can say that without > exaggeration. Virtual Assist has been my favorite tool from the beginning, as > it allows me to have all the necessary information on my smartphone. In terms > of service support, Virtual Assist opens up completely new dimensions, and > there is currently nothing comparable on the market. It's like a tool from the > future that already exists today. I hope you find it as amazing as I do! Matheus Silva E Silva Field Service Engineer at ASMPT > As a service engineer, the ASMPT Virtual Assist app has been incredibly > helpful in allowing me to quickly find any technical information I need, > whether I'm on-site or working from home. With its simple voice input and > instant search filtering, I can immediately respond to customer requests and > efficiently troubleshoot problems without wasting time searching for > information. This innovative app has truly revolutionized the way I work, and > I'm excited to have it as an indispensable tool in my daily workflow. Craig Richardson Field Service Engineer at ASMPT > Since I joined ASMPT, I have had to familiarize myself with many new > technologies, which has been a real challenge for me. With Virtual Assist, I > am able to analyze and complete the work orders assigned to me by easily > accessing the corresponding documentation. This tool has significantly > expanded my expertise in a short amount of time, and I can say that without > exaggeration. Virtual Assist has been my favorite tool from the beginning, as > it allows me to have all the necessary information on my smartphone. In terms > of service support, Virtual Assist opens up completely new dimensions, and > there is currently nothing comparable on the market. It's like a tool from the > future that already exists today. I hope you find it as amazing as I do! Matheus Silva E Silva Field Service Engineer at ASMPT * 1 * 2 TALK TO US AND REQUEST A 30-DAY TRIAL OR AN OFFER TEST THE FEATURES AND FUNCTIONS OF THE ESSENTIAL PACKAGE 30 DAYS FOR FREE. FEEL FREE TO REQUEST A NON-BINDING OFFER IF WE HAVE ALREADY CONVINCED YOU. ARE YOU INTERESTED? PLEASE FEEL FREE TO CONTACT US. REQUEST A 30 DAY TRIAL OR AN OFFER Note: In order to watch YouTube videos, you must allow the marketing cookie under our cookie settings. >Note: In order to watch YouTube videos, you must allow the marketing cookie under our cookie settings. CORPORATE INFORMATION * ASMPT Group * ASMPT Semiconductor Solutions * ASMPT SMT Solutions * Career * Sustainability * News & Press * Events PRODUCTS * Printing Solutions * Placement Solutions * Inspection Solutions * Storage Solutions * Software Solutions * Advanced Packaging * Process Support Products * Open Automation TOOLS * MyASMPT Registration * Webshop * Toolkit * License Management * Academy SOCIAL MEDIA * LinkedIn * Facebook * YouTube * Twitter © ASMPT SMT Solutions 2023 | Legal notice | Privacy Policy | Terms of Use | Terms & Conditions | Cookie Settings | Gender Pay Gap | Section 172 Statement | Modern Slavery Statement BEST-IN-CLASS SOLUTIONS As the industry’s technology leader, ASMPT offers a broad portfolio of best-in-class products. Our solutions stand out with their perfect interaction of hardware, software and service components – powerful, smart, and ready to raise your production to a new level. WÄHLEN SIE IHRE BEVORZUGTE SPRACHE Deutsch | Englisch | Chinesisch CHOOSE YOUR PREFERRED LANGUAGE German | English | Chinese 请选择语言 德语 | 英语 | 中文 We use cookies to provide you with an optimal website experience. This includes cookies that are necessary for the operation of the site and for controlling our commercial business objectives, as well as cookies that are only used for anonymous statistical purposes, for comfort settings or to display personalized content. You can decide for yourself which categories you want to allow. Please note that based on your settings, you may not be able to use all of the site's functions. Accept allSettings Virtual Assist Headline “Hello, how can I help you?” Knowledge and collaboration tool Expert opinions Request an offer