www.skyhighsecurity.com Open in urlscan Pro
2a02:26f0:f700:8::58dd:5c88  Public Scan

Form analysis
1 forms found in the DOM

#

<form action="#" class="search-form">
  <div class="input-group">
    <label class="invisible hide">Search For</label>
    <input type="search" class="search" placeholder="Search Skyhigh Security" id="q" autocomplete="off">
    <span class="close"></span>
  </div>
  <a style="" href="#" class="search-btn icon-searchnew" id="header-search-button" data-result-path="/en-us/search.html" title="Search" datalink-type="internal" datalink-id="sse:#">Search</a>
</form>

Text Content

Home
   
 * About Skyhigh Security
    * About Skyhigh Security
      * Skyhigh Security Overview
      * Leadership
      * Awards
      * Certifications and Compliance
      * Contact Us
      * Careers  

 * Products
    * Products
      * Skyhigh Security Service Edge
      * Skyhigh Cloud Access Security Broker
      * Skyhigh Secure Web Gateway
      * Skyhigh Private Access
      * Skyhigh Cloud-Native Application Protection Platform

 * Solutions
    * Solutions
      * Secure Web and Cloud
      * Detect and Mitigate Threats
      * Connect and Secure Remote Workers
      * Identify and Protect Sensitive Data
    * Programs
      * Blue Coat Buyback Program
    * 
    * 

 * Resources
    * Resources
      * Newsroom
      * Blog
      * Intelligence Digest (SSID)
      * Events and Webinars
      * SSE RFP Template
      * Contact Us
    * Learning Center
      * Customer Training
      * Cybersecurity Fundamentals
      * What is SSE?
      * What is SASE?
      * What is a CASB?
      * What is CNAPP?
    *  
      * What is ZTNA?
      * What is IaaS?
      * What is SaaS?
      * What is PaaS?
      * What is Cloud Security?
      * What is Browser Isolation?
    * 

 * Support
 * Partners
 * Careers

 * Search For
   Search


SKYHIGH PRIVACY POLICY

 * Privacy Notice
 * Cookie Notice
 * Third-Party Services
 * Individual Data Request Form


PRIVACY NOTICE
EFFECTIVE DATE: MARCH 17, 2022

This Notice provides information about data we collect, use, and share, and our
commitment to using the personal data we collect in a respectful fashion.

 * What Kinds of Information Do We Collect?
 * How Do We Use the Information We Collect?
 * Third-Party Advertising
 * Who Do We Share Personal Data With?
 * How Do We Protect Your Data?
 * What Choices Do You Have About Your Personal Data?
 * How Long Do We Retain Collected Personal Data?
 * Residents of the European Economic Area (EEA)
 * Supervisory Authority and Complaints
 * Residents of Japan, Argentina, and Canada
 * Residents of California
 * Residents of Nevada
 * Links to Other Websites
 * Contact Us

We (“Supplier,” “our,” “we” or “us”) care deeply about privacy, security, and
online safety, all of which are a significant part of our essential mission: to
protect users of our Products and Services (“you” and “your”) from the risks of
theft, disruption, and unauthorized access to their online information and
activities. This Privacy Notice (“Notice”) is designed to inform you about how
we collect, use, and share your personal data through our website (our “Site”),
our software, our appliances, our partners, Supplier products, services,
support, tools, and web-based and mobile applications (collectively, the
“Products and Services”) or when you interact with us.

When you access or use our Products and Services, you acknowledge that you have
read this Notice and understand its contents. Your use of our Products and
Services and the Site and any dispute over privacy is subject to this Notice,
any applicable Terms of Service (including any applicable limitations on damages
and the resolution of disputes), Data Processing Agreement, End User License
Agreement and Cloud Services Agreement.

As we grow, our business changes, and we may update this Notice at any time we
deem appropriate to reflect those changes. If there are any material changes to
this Privacy Notice, we will notify you by email, in-product notification, or as
otherwise required by applicable law. It is important that you check to make
sure that you have reviewed the most current version of this Notice.

This Notice applies to all users of our Products and Services across the world.
Some users, including residents of the European Economic Area, may have
additional rights depending on where they are located, which are described in
this Notice.


WHAT KINDS OF INFORMATION DO WE COLLECT?

In order to provide our Products and Services, we collect information. Some
information you provide directly to us, some we collect automatically through
our Products and Services, and some is collected from third parties. In this
Notice, “Personal Data” refers to data that can be used, alone or in combination
with other data that we have, to identify you as an individual.

We collect information you provide to us. For example, we collect information
when you purchase Products and Services, create an account, fill out a form,
participate in a contest or promotion, request customer service, or otherwise
communicate with us.

Personal Data you may provide includes:

 * Contact information (such as name, email address, mailing address, and phone
   number);
 * Payment information (including payment card numbers and associated
   identifiers, billing address, and bank account information); and
 * Account log-in credentials (which for some Products and Services may include
   social network credentials).

We may also collect other information from or about you, such as information
about what products you purchased, your interests, demographic information,
photographs and videos, and biometric data such as fingerprints or voice prints,
or other data that you may provide.

We may collect information about your interactions with the Products and
Services as well as devices on which the Products and Services are installed. In
some cases, we automatically collect information about other devices connected
to the same network as the device on which the Products and Services are
installed.

For example, we may collect and use the following:

 * Information about the Products and Services you looked at or searched for and
   the Products and Services you used, including time spent and other
   statistical information;
 * Information collected through our Products and Services and through other
   methods of web analysis about your computers, devices, applications, and
   networks, including internet protocol (IP) address, cookie identifiers,
   mobile carrier, Bluetooth device IDs, mobile device ID, mobile advertising
   identifiers, MAC address, IMEI, Advertiser IDs, and other device identifiers
   that are automatically assigned to your computer or device when you access
   the Internet, browser type and language, language preferences, battery level,
   on/off status, geo-location information, hardware type, operating system,
   Internet service provider, pages that you visit before and after using the
   Products and Services, the date and time of your visit, the amount of time
   you spend on each page, information about the links you click and pages you
   view within the Products and Services, and other actions taken through use of
   the Products and Services such as preferences;
 * When you use our Products and Services to protect your mobile device, we may
   collect geolocation data of the device on which the product is installed; and
 * Details about your internet, app, or network usage (including URLs or domain
   names of websites you visit, information about the applications installed on
   your device, or traffic data); and performance information, crash logs, and
   other aggregate or statistical information.

In order to provide you our Products and Services, which include the ability to
detect and evaluate malware and spam, we may scan, collect, and store data from
your files, including emails, attachments, email addresses, metadata, and URLs
and traffic data.

We collect this information through our Products and Services and through
technologies such as cookies, web beacons or web bugs, and clear GIFs. Please
see our Cookie Notice for more information about the cookies and similar
technologies that we use and the choices available to you.

Information We Collect from Third Parties

We may receive information about you from other sources and combine that
information with the information we collect directly. Examples of information we
may receive from other sources include updated delivery or payment information
used to correct our records; purchase or redemption information; and customer
support and enrollment information.

Location Information

Certain Products and Services may request permission to access your location.
Where you grant this permission, we will collect information about your location
using GPS, wireless, or Bluetooth technology. You can control access to precise
location information through your mobile device settings. We also may look up
your IP address to determine your general location.


HOW DO WE USE THE INFORMATION WE COLLECT?

To Help Protect You
When you install or use one of our Products and Services, it will run in the
background of your device or environment to help predict threats and better
protect you, your devices, and your information. For example, we may use
information to:

 * Analyze data sent to/from your device(s) to isolate and identify threats,
   vulnerabilities, viruses, suspicious activity, spam, and attacks, and
   communicate with you about potential threats;
 * Participate in threat intelligence networks, conduct research, and adapt
   Products and Services to help respond to new threats;
 * Encrypt data, lockdown a device, or back-up or recover data;
 * Check for Product and Service updates and create performance reports on our
   Products and Services, to ensure they are performing properly; and
 * Look for misuses of your data when you use our identity monitoring products.

To Run Our Business
We also use the information we collect for other business purposes, including
to:

 * Authenticate your identity and prevent fraud with your biometric data;
 * Analyze your behavior to measure, customize, and improve our Site and
   Products and Services, including developing new security technologies,
   databases, products, and services;
 * Notify you of Supplier Products and Services that we think may be of interest
   to you;
 * Perform transactions, accounting, auditing, license management, billing,
   reconciliation, and payments, and collection activities;
 * Provide customer support, troubleshoot issues, manage subscriptions, and
   respond to requests, questions, and comments;
 * Promote and administer special events, programs, surveys, contests,
   sweepstakes, and other offers and promotions;
 * Conduct market, trend and consumer research and analyses;
 * Administer posting on our blogs, forums, and other public communications;
 * Prevent, detect, identify, investigate, and respond to potential or actual
   claims, liabilities, prohibited behavior, and criminal activity;
 * Comply with and enforce legal rights, requirements, agreements, and policies;
   and
 * With your consent.


THIRD-PARTY ADVERTISING

We work with third-party advertising companies to display or deliver ads to you
while you are on our Site or using some Products and Services. These third-party
advertisers may collect data about your interaction with the Site to measure the
effectiveness of their ads and to personalize advertising content. See our
Cookie Notice to learn more about how we and our advertising partners use
tracking technologies like cookies and the choices available to you. As
explained below, you can opt out of having your information shared with third
parties for those parties' direct marketing purposes by clicking on the
unsubscribe link in the email, or click here for our company’s marketing
communications page.

Other Uses
We may use Personal Data for which we have a legitimate interest, such as direct
marketing, individual or market research, anti-fraud protection, or any other
purpose disclosed to you at the time you provide Personal Data or with your
consent.


WHO DO WE SHARE PERSONAL DATA WITH?

Generally, we disclose the information we collect to provide the Products and
Services, to communicate with you, to advertise or promote our Products and
Services, to facilitate changes to or transfers of our business, as required by
law, or with your consent.

We may share Personal Information in the following ways:

 * With current and future members of our family of companies for the purposes
   described in this Notice;
 * With service providers who perform services for us (see the list of our
   sub-processors);
 * If we believe disclosure is necessary and appropriate to prevent physical,
   financial, or other harm, injury, or loss, including to protect against fraud
   or credit risk;
 * To legal, governmental, or judicial authorities as instructed or required by
   those authorities and applicable laws, or in relation to a legal activity,
   such as in response to a subpoena or investigation of suspected illicit or
   illegal activities, or where we believe in good faith that users may be
   engaged in illicit or illegal activities, or where we are bound by contract
   or law to enable a customer or business partner to comply with applicable
   laws;
 * In connection with, or during negotiations for, an acquisition, merger, asset
   sale, or other similar business transfer that involves all or substantially
   all our assets or functions where Personal Data is transferred or shared as
   part of the business assets (provided that such party agrees to use or
   disclose such Personal Data consistent with this Notice or gains your consent
   for other uses or disclosures);
 * With your consent or at your direction, such as when you choose to share
   information or publicly post content and reviews (for example, social media
   posts);
 * With persons of your choosing and at your discretion, should the product you
   are subscribed to allow that functionality; and
 * With third parties we may also share deidentified or aggregated data that
   does not identify you.


HOW DO WE PROTECT YOUR DATA?

We use administrative, organizational, technical, and physical safeguards to
protect the Personal Data we collect and process. Our security controls are
designed to maintain data confidentiality, integrity, and an appropriate level
of availability.


WHAT CHOICES DO YOU HAVE ABOUT YOUR PERSONAL DATA?

Accounts
If you register a Supplier Product, you can access and correct the Personal Data
in your profile through your Product.

If you have not registered a Supplier Product, but one of our Products is
installed on your device, you may stop Supplier collection of Personal Data from
your device by uninstalling that product.

Some of our Products give you the ability to control Personal Data sent to us.
To terminate your account or for support questions, please contact your account
or support representative, or refer to the support documentation for your
product.

Marketing Communications
To stop receiving marketing communications, click on the unsubscribe link in the
email, or click here for our company’s marketing communications page.

If you choose to no longer receive marketing information, we may still need to
communicate with you regarding transactional, legal, or administrative topics,
such as security updates, product functionality, and service requests.

Individual Rights in Personal Data
In accordance with applicable law, you may have the right to: (i) request
confirmation of whether we are processing your Personal Data; (ii) obtain access
to or a copy of your Personal Data; (iii) receive a portable copy of your
Personal Data, or ask us to send that information to another organization (the
“right of data portability”); (iv) seek correction or amendment of inaccurate,
untrue, incomplete, or improperly processed Personal Data; (v) restrict our
processing of your Personal Data; (vi) object to our processing of your Personal
Data; and (vii) request erasure of Personal Data held about you by us, subject
to certain exceptions prescribed by law.

If you would like to exercise any of these rights, please visit our Individual
Data Request Form or contact us as set forth below. We will process such
requests in accordance with applicable laws. To protect your privacy, we may
take steps to verify your identity before fulfilling your request. For some
requests and where permitted by law, an administrative fee may be charged. We
will advise you of any applicable fee prior to performing your request.


HOW LONG DO WE RETAIN COLLECTED PERSONAL DATA?

We will keep your Personal Data for the minimum period necessary for the
purposes set out in this Notice, namely (i) for as long as you are a registered
subscriber or user of our products or (ii) for as long as your Personal Data are
necessary in connection with the lawful purposes set out in this Notice, for
which we have a valid legal basis or (iii) for as long as is reasonably
necessary for business purposes related to provision of the Products and
Services, such as internal reporting and reconciliation purposes, warranties or
to provide you with feedback or information you might request. Where required by
law, we will delete your biometric data within three years of your last
interaction with the Products and Services.

In addition, if any relevant legal claims are brought, we may continue to
process your Personal Data for such additional periods as are necessary in
connection with that claim.

Once the abovementioned periods, each to the extent applicable, have concluded,
we will either permanently delete, destroy, or de-identify the relevant Personal
Data so that it can no longer reasonably be tied to you.

Data Transfers

Our company is headquartered in the United States, and we have operations,
entities, and service providers in the United States and throughout the world.
As such, we and our service providers may transfer your Personal Data to, or
store or access it in, jurisdictions that may not provide equivalent levels of
data protection as your home jurisdiction. We will take steps to ensure that
your Personal Data receives an adequate level of protection in the jurisdictions
in which we process it.


RESIDENTS OF THE EUROPEAN ECONOMIC AREA

If you are in the European Economic (EEA), the following additional disclosures
apply.

Data Controller
Where you purchase a Supplier Products and Services, we act as the Controller of
your Personal Data.

Legal Basis for Processing
When we process your Personal Data, we will only do so in the following
situations:

 * To perform our rights and responsibilities under our contract with you
   (including without limitation to process payments and provide Products and
   Services;
 * Where we have a legitimate interest in processing your Personal Data,
   including without limitation to provide, secure, and improve our Products and
   Services, in communicating with you about changes to our Products and
   Services, and in informing you about new products or services;
 * We have your consent to do so; and
 * To comply with our legal obligations.

EEA Data Transfers
We transfer Personal Data to countries outside of the EEA or Switzerland through
a series of intercompany agreements based on the Standard Contractual Clauses in
accordance with EU law and applicable EU regulations.

Individual Rights Requests and Withdraw Consent
You may submit a request to exercise your rights in Personal Data using the
mechanisms explained under “What Choices Do You Have About Your Personal Data?”
above. If you initially consented to our processing of your Personal Data, you
may withdraw your consent using those mechanisms or by contacting us using the
contact information below.

Enterprise Product Customer End Users
Individual natural persons typically access the Supplier products and services
through a business entity/ employer that has purchased the product or service.
In these instances, the Supplier acts as a data processor and only processes
Personal Data in line with Data Processing Agreement incorporated by reference
in End User License Agreement or any other executed agreement. Typically, we
limit our processing of Personal Data to the data provided by our customer, who
acts as a controller.

Any requests relating to the exercise of individual rights about an end user’s
Personal Data in our custody should be made by using the Individual Data Request
Form.


SUPERVISORY AUTHORITY AND COMPLAINTS

If you are an EU/EEA Data Subject and have a concern about our practices
concerning the processing of Personal Data that we are not able to resolve, you
have the right to lodge a complaint with the data protection authority where you
reside or in which you work, or in which the alleged infringement occurred, each
as applicable, or by contacting the Irish supervisory authority for data
protection issues, at https://www.dataprotection.ie/docs/Home/4.htm, or +353 57
868 4800.


RESIDENTS OF JAPAN, ARGENTINA, AND CANADA

If you are a resident of Japan, Argentina, or Canada and you have an inquiry
regarding your personal information we hold, including your personal information
collected through your use of our products, you may request further information
using the Individual Data Request Form.


RESIDENTS OF CALIFORNIA

Your California Privacy Rights - Shine the Light Law
We do not share information that identifies you personally with non-affiliated
third parties for their own marketing use without your permission.

California Consumer Privacy Act
If you are a California resident, you may request that we:

 1. Disclose to you the following information covering the 12 months preceding
    your request:
    * the categories and specific pieces of personal information we collected
      about you (see above) and the categories of personal information we sold
      (We do not “sell” your Personal Data);
    * the categories of sources from which we collected such personal
      information (see above);
    * the business or commercial purpose for collecting or selling personal
      information about you (see above); and
    * the categories of third parties to whom we sold or otherwise disclosed
      personal information (see above).
 2. delete personal information we collected from you (see below); or
 3. opt-out of any future sale of personal information about you (see below).



We will respond to your request consistent with applicable law. If you are an
authorized agent making an access or deletion request on behalf of a Californian
resident, please reach out to us via the inquiry form and indicate that you are
an authorized agent. We will provide you with instructions on how to submit a
request as an authorized agent on behalf of a Californian resident.

If you are a resident of California, you may submit a request to exercise your
rights in Personal Data using the Individual Data Request Form.



We will not deny you goods or services, charge you a different price, or provide
a different level or quality of goods or services just because you exercised
your rights under the CCPA.


RESIDENTS OF NEVADA

We do not sell information that identifies you personally with non-affiliated
third parties. If you would like to make a request that we not sell identifying
information about you in the future, you may make a request using the contact
information below.


LINKS TO OTHER WEBSITES

Our Site, and Products and Services may contain links to other websites for your
convenience and information. These websites may be operated by companies not
affiliated with us. Linked websites may have their own privacy policies or
notices, which we you should review when you visit those websites. We are not
responsible for the content, privacy practices, or use of any websites that are
not affiliated with us.


CONTACT US

Contact us regarding this Privacy Notice or other related Privacy issues as
indicated below. If you have any complaints regarding our compliance with this
Privacy Policy, please contact us first. We will investigate and attempt to
resolve complaints and disputes regarding use and disclosure of Personal Data in
accordance with this Privacy Policy and applicable law.

In the US by registered mail:
Musarubra US LLC
Attn: Legal Department – Privacy
6000 Headquarters Drive, Suite 600
Plano TX 75024 USA

or call us at +1 (888) 847-8766

In the European Economic Area by registered post:
Musarubra Ireland Limited
Attn: Legal Department – Privacy
2000 City Gate
Mahon, Cork, Ireland

or call us at +353 21 467 2000

In Japan by registered mail:
Musarubra Japan KK
Attn: Legal Department – Privacy
Shibuya Mark City West,
1-12-1 Dogenzaka, Chibuyaku, Tokyo, 150-0043


COOKIE NOTICE
EFFECTIVE DATE: MARCH 17, 2022

 * What Technologies Do We and Our Partners Use?
 * What Are My Choices with Respect to Cookies and Similar Technologies?
 * How Do We respond to a Do Not Track Signal?
 * How to Contact Us

Our websites and mobile apps (collectively, the “Services”) use Cookies and
similar technologies to ensure that we give our visitors the best possible
experience by providing you personalized information, remembering your marketing
and product preferences, and helping you obtain the right information. This
Notice describes how we, our affiliates, and our partners use Cookies and
similar technologies for these purposes.


WHAT TECHNOLOGIES DO WE AND OUR PARTNERS USE?

Like many services, we and our partners use Cookies and similar technologies to
do things like provide and improve your experience and to customize advertising.
The Cookies and similar technologies we and our partners use include the
following:

 * Cookies. Cookies are small files—usually consisting of letters and
   numbers—placed on your browser or device when you visit a website. Cookies
   are widely used to help facilitate the operation of websites, to help them
   work more efficiently, and to provide analytic information.
 * SDKs. SDKs are blocks of code provided by our partners that may be installed
   in our mobile applications. SDKs help us understand how you interact with our
   mobile applications and collect certain information about the device and
   network you use to access the application, or the other applications
   installed on your device. SDKs often share the mobile advertising identifier
   assigned to your device (called “IDFA” or “ID for Advertising” on Apple
   devices and “Advertising ID” on Android devices) with our partners.
 * Flash Cookies. A Flash Cookie is a small data file placed on a computer using
   Adobe Flash or similar technology that may be built into your computer or
   downloaded or installed by you to your computer. We use these technologies to
   personalize and enhance your online experience, facilitate processes, and
   personalize and store your settings. Flash Cookies may help our website
   visitors to, for example, set volume preference associated with a video
   experience, play games, and perform surveys. They help us improve our sites
   by measuring which areas are of greatest interest to guests. Click here to
   learn how to manage privacy and storage settings for Flash Cookies.
 * Web Beacons. A web beacon is a very small clear picture file used to keep
   track of your navigation through a single website or a series of websites.
   They may also be referred to as “web bugs” or “clear gifs.” Web beacons may
   be used with Cookies to gain an understanding of how a website’s users
   navigate through the website.
 * Local Storage. Local storage includes HTML5 local storage and browser cache.
   These technologies allow us to store data locally on your browser or device.

We and our partners and service providers use different types of Cookies, as
follows:


WHAT ARE MY CHOICES WITH RESPECT TO COOKIES AND SIMILAR TECHNOLOGIES?

You have a variety of choices with respect to the use of Cookies and similar
technologies:

 * You can decide whether or not to accept Cookies by using your browser’s
   settings. You may also be able to remove Cookies from your browser. For more
   information about how to manage browser Cookies, please follow the
   instructions provided by your browser. Please note that if you block all
   Cookies, it may affect the functionality of our websites.
 * The advertising technology partners with which we partner may provide you the
   option to opt out of the use of information about your website visits for
   purposes of serving ads that are targeted to your interests. You can learn
   more about interest-based advertising and how to opt out of the use of your
   web browsing activity for interest-based advertising purposes by visiting
   these sites: Digital Advertising Alliance, the Network Advertising
   Initiative, and the Interactive Advertising Bureau (IAB) Europe.
 * You may opt out of the use of information about your mobile app usage for
   purposes of serving ads that are targeted to your interests through your
   device settings (called “Limit Ad Tracking” on iOS devices and “Opt Out of
   Interest-Based Advertising” or “Opt Out of Ads Personalization” on Android
   devices).
 * Certain products and services are made available for free. In order to keep
   these products free, we may use information about websites you visit or the
   mobile applications you use to show you ads that are targeted to your
   interests. We do this by sharing information about your device—such as your
   device and advertising identifiers, together with web browsing activity or
   app usage—with select partners. This information does not identify you
   personally and we contractually prohibit the partners from using the
   information we provided to attempt to identify our users. You can opt out of
   the use of your information for this purpose in the settings of the products
   that include this data sharing.
 * Finally, we participate with the Facebook Audience Network, which provides a
   way for companies to display their ads to Facebook users in apps and websites
   that are also part of the network. Facebook helps tailor the ads so that they
   are relevant and useful. You can use Facebook’s ad preferences tool to view
   and change your preferences, including whether you receive these tailored
   ads, on our website and apps.


HOW DO WE RESPOND TO A DO NOT TRACK SIGNAL?

There is currently no industry agreed upon response to a Do Not Track signal. At
this time, our Services and Sites do not respond to a user’s Do Not Track
signal.


HOW TO CONTACT US

If you have any questions about how we use Cookies and similar technologies, you
can contact us using the information below. Please include your contact
information and a detailed description of your concern.

In the United States by calling us at +1 866 874 8766 or by writing to us at:
Attn: Legal Department – Privacy Office
6000 Headquarters Drive, Suite 600
Plano, TX 75024

In the European Economic Area by calling us at +353 21 467 2000 or by writing to
us at:
Musarubra Ireland Limited, Legal Department
2000 City Gate
Mahon, Cork, Ireland
T12 RRC9

You have the right to make a complaint at any time to the Data Protection
Commissioner, the Irish supervisory authority for data protection issues, at
https://www.dataprotection.ie/docs/Home/4.htm, or by calling +353 57 868 4800.

In Japan by calling us or by writing to us at: +81 0570 010 220 or by writing to
us at:
Personal Data Protection Manager
Musarubra Japan KK
Shibuya Mark City West,
Dougenzaka 1-12-1, Shibuya-ku, Tokyo, 150-0043
Tel: (switchboard) 03-5428-1100


THIRD-PARTY SERVICES

Musarubra US LLC and its affiliates (“We”, “Us”, or “Our”) use third-party
companies and services to assist in providing Our services. These third parties
may receive personal data from Us. Third parties who receive personal data from
Us agree the personal data will be used for processing activities carried out
(i) on behalf of Our customers; (ii) in accordance with customer instructions as
communicated by Us; and (iii) in accordance with the terms of a written contract
between Us and the third-party. In addition to the third parties below, We may
share data between third-party affiliates and with our affiliates.

Name and URL of Website

Corporate Location

Other Locations

Services Provided / Subject Matter

Duration

FullStory

United States

UK, Australia

Web analytics for user interface optimization

Duration of the Contract except in case of a legal hold.

ServiceSource International, Inc.

United States

Ireland, Bulgaria, UK

Sales support

Duration of the Contract except in case of a legal hold.

Sutherland Global Services Inc.

United States

UK, India, Bulgaria, Canada, Colombia, Egypt, Jamaica, Malaysia, Philippines,
Mexico, Serbia, UAE, Sweden. All EU resident’s personal data is processed
locally.

Duration of the Contract except in case of a legal hold.

XO Communications, LLC

United States

None

Network services

Duration of the Contract except in case of a legal hold.

Zimperium, Inc.

United States

None

White-labeled mobile threat detection (MTD) solution

Duration of the Contract except in case

McAfee LLC

United States

None

Cybersecurity Services

Duration of the Contract except in case of a legal hold.



HOSTING AND CO-LOCATION

The following companies store and deliver content in association with Our
Services.

Name and URL of Website

Corporate Location

Other Locations

Duration

Amazon Web Services, Inc.

United States

WW

Duration of the Contract except in case of a legal hold.

Amanah Tech

Canada

None

Duration of the Contract except in case of a legal hold.

Atlantic Metro Communications II, Inc

United States

None

Duration of the Contract except in case of a legal hold.

BrainStorm Network, LLC

United States

Duration of the Contract except in case of a legal hold.

Equinix

United States

Duration of the Contract except in case of a legal hold.

Leaseweb

Netherlands

Duration of the Contract except in case of a legal hold.

Microsoft Corporation (Azure)

United States

Duration of the Contract except in case of a legal hold.

SoftLayer (IBM)

United States, Netherlands, Singapore, Japan, Australia, Canada

Duration of the Contract except in case of a legal hold.

Verizon

United States

Duration of the Contract except in case of a legal hold.

Oracle Corporation

United States

Duration of the Contract except in case of a legal hold.

Hetzner

Germany

Duration of the Contract except in case of a legal hold.

CoreBackbone

Germany

Duration of the Contract except in case of a legal hold.



MECHANISM FOR RECEIVING NOTIFICATIONS OF NEW SUB-PROCESSORS

To receive notifications about new Sub-Processors, subscribe to the Support
Notification Service (SNS). On this SNS webpage, click on the Subscription
Center URL in the Subscribe to SNS paragraph.

On the Please set a Security Key to continue page, create a 6-character Security
Key. Confirm your Security Key and click the Set Key button.

On the Subscriber Information/Your Information Options page, complete your
“Subscriber Information”. Under Your Information Options, select a single
Product and then “Alerts Only”. Under Special Notices, check
Subprocessor/Subcontractor.

Under Subscribe/Update section, click the Subscribe/Update button.


INDIVIDUAL DATA REQUEST FORM
EFFECTIVE DATE: MARCH 17, 2022

Individual Data Request Form
Back to top
Home

   COMPANY

 * Overview
 * Leadership
 * Awards
 * Certifications and Compliance
 * Contact Us
 * Careers

   PRODUCTS

 * Security Service Edge
 * Cloud Access Security Broker
 * Secure Web Gateway
 * Private Access
 * Cloud-Native Application Protection Platform
 * Request A Product Demo

   SOLUTIONS

 * Secure Web and Cloud
 * Detect and Mitigate Threats
 * Connect and Secure Remote Workers
 * Identify and Protect Sensitive Data

   RESOURCES

 * Newsroom
 * Blog
 * Intelligence Digest (SSID)
 * Events and Webinars
 * Learning Center
 * Customer Training
 * Support Portal
 * Partner Portal

 * Privacy
 * Legal
 * Terms of Service
 * Trust — Service Status
 * Copyright ©2023 Musarubra US LLC

 * Twitter
 * LinkedIn