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Products   /   AvidXchange Supplier Network


SUPPLIER SOLUTIONS

NEW! Check out the AvidPay Network for Supplier Portal to get instant access to
your invoice and payment status.

Learn More



WAVE GOODBYE TO DELAYED PAYMENTS

Our team is dedicated to getting you paid as quickly and securely as possible on
behalf of your customers, some of whom have partnered with us for over 20 years,
to automate their accounts payable process. 

When your customer partners with AvidXchange, you instantly become a part of the
AvidPay Network. We’ve helped suppliers in the AvidPay Network support their
accounts receivable process by offering a variety of payment delivery options to
meet the needs of their businesses.

As part of the AvidPay Network, you’ll have access to a dedicated team 100%
focused on facilitating payments. With our expertise supporting thousands of
payments being processed every day, you can rest assured knowing that your funds
will be delivered as seamlessly as possible.

Supplier Experience Video

Get Paid Faster 


WE OFFER A VARIETY OF PAYMENT DELIVERY OPTIONS TAILORED TO FIT YOUR SPECIFIC
BUSINESS NEEDS.


VIRTUAL CREDIT CARD

Securely receive payments via credit card within ONE business day of payment
approval.


AVIDPAY DIRECT

Securely receive payments to your bank account within THREE business days of
payment approval.


MAILED CHECK

Receive paper checks delivered by First Class USPS.

Get Paid Smarter


WE ALSO OFFER SUPPLIER-SPECIFIC PRODUCTS AND SERVICES DESIGNED TO GET YOU PAID
FASTER AND HELP INCREASE VISIBILITY INTO YOUR ACCOUNT RECEIVABLES.


STRAIGHT THROUGH PROCESSING

Reduce Days Sales Outstanding with payments processed directly into merchant
account in as little as 24 hours.

 * Learn More


AVIDPAY NETWORK FOR SUPPLIER PORTAL

24/7 access and real-time visibility into invoice and payment status.

 * Learn More


SUPPLIER CARE TEAM

Need help? Our dedicated team of customer care representatives are here to
assist you.

 * Get Support


FREQUENTLY ASKED QUESTIONS

I’m looking for payment or invoice approval status.

When your customer approves your invoice for payment, AvidXchange will send your
funds via your preferred payment method.  For 24/7 visibility into your invoice
and payment statuses, request access to the AvidPay Network for Supplier portal.
I need help with a payment.

For 24/7 visibility into your invoice and payment statuses, request access to
the AvidPay Network for Supplier portal.
 
For all other payment inquiries, you can reach us by visiting our Supplier Care
page and completing the form on screen.  Or you can chat with us by selecting
the chat icon in the bottom right-hand corner.
I need to update my preferred payment method.


Visit our Supplier Care page select ‘Payment question’ and then ‘Change my
payment method’ from the dropdown menus.

How do I submit an invoice?


You should submit invoices as instructed by your customer: via email or to their
dedicated P.O. box. If you’re emailing an invoice, keep in mind that only one
invoice per PDF with a maximum size of 5 MB should be sent. You may include
multiple attachments with each email.

How do I process my Mastercard payment?

Simply process the payment just like any standard credit card taken over the
phone. Keep in mind any card expiration dates and note that any discrepancies in
the amount entered to your POS system may cause the card to be declined.
 
If the payment amount sent to you is incorrect, please contact our Customer Care
team by visiting www.avidxchange.com/supplier-care and completing the form on
the screen.
Why did my customer partner with AvidXchange?


Companies across the U.S. partner with AvidXchange to automate their accounts
payable and payment process. Automating AP with AvidXchange creates a more
efficient process for paying bills and ensures suppliers are paid on time, every
time.

How can I access the AvidPay Network for Supplier portal?

Already enrolled in AvidPay Network for Supplier? Access your account here:
https://login.avidsuite.com/auth/login
How do I access Cashflow Manager?


Visit this page to access your Cashflow Manager account. You can also accelerate
eligible invoices within the Cashflow Manager portal using Invoice Accelerator.

PRODUCTS

 * AvidInvoice
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 * Supplier Solutions

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 * MRI
 * Rent Manager
 * Yardi
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RESOURCES

 * Accounts Payable Blog
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ABOUT

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AvidXchange HQ
1210 AvidXchange Lane
Charlotte, NC, 28206
800.560.9305

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ID #: 1494826
AvidXchange, Inc. is licensed as a Money Transmitter by the New York State
Department of Financial Services.




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