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<form id="ups-header_search" class="header-search" role="search" method="post" action="/gb/en/SearchResults.page">
  <div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a parcel or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
      class="search-field" name="q" autocomplete="off" placeholder="Track a parcel or search" data-toggle="dropdown">
    <div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
      <div class="dropdown-header" id="popular-searches">Popular Links and Searches</div>
      <a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term commercial invoice" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/shipping/how-to-ship-internationally/business.page" data-utg-internal-search="Y">commercial invoice</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a aria-label="Popular Term collections" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">collections</a><a aria-label="Popular Term billing" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/ups-billing.page" data-utg-internal-search="Y">billing</a><a aria-label="Popular Term tracking" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/tracking-support.page?" data-utg-internal-search="Y">tracking</a><a aria-label="Popular Term delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">delivery</a><a aria-label="Popular Term customs" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/international-tools-resources.page" data-utg-internal-search="Y">customs</a><a aria-label="Popular Term drop-off" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">drop-off</a><a aria-label="Popular Term customer service" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/contact-us.page" data-utg-internal-search="Y">customer service</a>
    </div>
  </div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
      class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>

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Track a parcel or search
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 1. Home
 2. Tracking Support


UPS TRACKING SUPPORT

Get helpful information on your parcel’s whereabouts, options for changing your
delivery, filing a claim and more.

Track Now



WHERE’S MY PARCEL?

We have answers for all your questions. Let’s verify all the information to find
out where your shipment is.


MY DRIVER LEFT A UPS INFONOTICE. NOW WHAT?

Your driver left a notice because we missed you the first time around. Here’s
what to do next.
Learn About Your UPS InfoNotice


WHAT DOES MY TRACKING STATUS MEAN?

We put together a list of common tracking statuses to help you understand better
where your parcel is in its journey.
Tracking Statuses Explained


PREVENT MORE MISSED DELIVERIES

Receive up-to-date alerts on incoming packages, see your delivery window and
reschedule multiple packages at the same time with UPS My Choice®.
Sign Up for Free

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Where's My Parcel?


DELIVERY CHANGES HAPPEN



See what options you have to reroute, hold or cancel your delivery so we can
make sure we’re getting it to you when and where you need it.

Delivery Change Options


CANNOT FIND WHAT YOU ARE LOOKING FOR?

We're here to help.

Contact Us


I HAVE AN ISSUE WITH MY DELIVERY

If you can’t find your parcel or it is damaged, we will investigate. If we can’t
find it, we will issue a claim. 

 * Your parcel shows as delivered but you can’t find it.
 * It’s been several days since your parcel was scanned and it is late.
 * Your parcel arrived damaged or broken. 

File a Claim
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FAQ

My shipment says “Out for Delivery.” What time will I get my package?

Generally, our drivers can deliver as late as 7 p.m. During the holiday season,
our drivers may deliver even later.

If we are unable to deliver a parcel that shows a status of "out for delivery,"
we’ll try another delivery on the next business day.

Where do I find the latest information on the location of my package?

Tracking your parcel on UPS.com will give you the most up-to-date information
about the status of your shipment. Check back periodically for shipment progress
updates.

Track a Package

How late will UPS deliver?

UPS Standard parcels are generally delivered anytime Monday through Friday
between 9 a.m. and 7 p.m. (and sometimes later) to residences, and to business
addresses during their normal business hours.

While UPS Standard parcels cannot be scheduled to arrive at a specific time, UPS
express shipments have guaranteed delivery times that vary by service.

My shipment says it has been delivered, but I cannot find it. Where is it?

Your driver always looks for a safe and protected place to leave your parcel.
You can see a photo of the exact delivery location on ups.com/track. If you
still cannot find the parcel, check with a household member, concierge or a
neighbour who may have received it for you. If not, contact the seller to start
a claim.

Learn More About Filing a Claim

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