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Go to USPS.com Site Index. Skip to Main Content Skip All Utility Navigation
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USPS TRACKING®
* Where is my package? Tracking Status Help
Sep 15, 2023 in FAQ
Learn about USPS® package tracking statuses and find out what to do when you
believe your package is late, missing, or misdelivered.
Sep 15, 2023 in FAQ
Learn about USPS® package tracking statuses and find out what to do when you
believe your package is late, missing, or misdelivered.
Sep 15, 2023 in FAQ
Learn about USPS® package tracking statuses and find out what to do when you
believe your package is late, missing, or misdelivered.
Sep 15, 2023 in FAQ
Learn about USPS® package tracking statuses and find out what to do when you
believe your package is late, missing, or misdelivered.
* How to find your tracking number
Aug 09, 2023 in FAQ
This FAQ explains the different ways you as a sender or recipient can find
the tracking number of a mailpiece. Lost tracking numbers cannot be
recovered.
Aug 09, 2023 in FAQ
This FAQ explains the different ways you as a sender or recipient can find
the tracking number of a mailpiece. Lost tracking numbers cannot be
recovered.
Aug 09, 2023 in FAQ
This FAQ explains the different ways you as a sender or recipient can find
the tracking number of a mailpiece. Lost tracking numbers cannot be
recovered.
Aug 09, 2023 in FAQ
This FAQ explains the different ways you as a sender or recipient can find
the tracking number of a mailpiece. Lost tracking numbers cannot be
recovered.
* USPS Tracking Plus® - The Basics
Jul 09, 2023 in FAQ
New option for USPS Tracking service that extends the length of time you can
access the tracking history of a domestic package.
Jul 09, 2023 in FAQ
New option for USPS Tracking service that extends the length of time you can
access the tracking history of a domestic package.
Jul 09, 2023 in FAQ
New option for USPS Tracking service that extends the length of time you can
access the tracking history of a domestic package.
Jul 09, 2023 in FAQ
New option for USPS Tracking service that extends the length of time you can
access the tracking history of a domestic package.
* USPS Tracking® - The Basics
Oct 27, 2022 in FAQ
USPS Tracking® service provides end-to-end item tracking. This article
provides in-depth information on how to use the service, what information the
service provides, and more convenient ways to access your item's tracking
information.
Oct 27, 2022 in FAQ
USPS Tracking® service provides end-to-end item tracking. This article
provides in-depth information on how to use the service, what information the
service provides, and more convenient ways to access your item's tracking
information.
Oct 27, 2022 in FAQ
USPS Tracking® service provides end-to-end item tracking. This article
provides in-depth information on how to use the service, what information the
service provides, and more convenient ways to access your item's tracking
information.
Oct 27, 2022 in FAQ
USPS Tracking® service provides end-to-end item tracking. This article
provides in-depth information on how to use the service, what information the
service provides, and more convenient ways to access your item's tracking
information.
MISSING, LATE OR DAMAGED MAIL & PACKAGES
* Delayed mail and packages?
Aug 01, 2023 in FAQ
A chart with delivery standards based on the class of mail, when your carrier
or mail will arrive, and what to do if mail or periodicals are considered
late.
Aug 01, 2023 in FAQ
A chart with delivery standards based on the class of mail, when your carrier
or mail will arrive, and what to do if mail or periodicals are considered
late.
Aug 01, 2023 in FAQ
A chart with delivery standards based on the class of mail, when your carrier
or mail will arrive, and what to do if mail or periodicals are considered
late.
Aug 01, 2023 in FAQ
A chart with delivery standards based on the class of mail, when your carrier
or mail will arrive, and what to do if mail or periodicals are considered
late.
* No mail delivery?
Jul 28, 2023 in FAQ
Reasons there may be no mail delivery.
Jul 28, 2023 in FAQ
Reasons there may be no mail delivery.
Jul 28, 2023 in FAQ
Reasons there may be no mail delivery.
Jul 28, 2023 in FAQ
Reasons there may be no mail delivery.
* Missing Mail - The Basics
Jul 26, 2023 in FAQ
If you think your package or mail is lost or delayed, follow these steps to
help us find your mail.
Jul 26, 2023 in FAQ
If you think your package or mail is lost or delayed, follow these steps to
help us find your mail.
Jul 26, 2023 in FAQ
If you think your package or mail is lost or delayed, follow these steps to
help us find your mail.
Jul 26, 2023 in FAQ
If you think your package or mail is lost or delayed, follow these steps to
help us find your mail.
* How is Undeliverable and Misdelivered Mail Handled?
Nov 21, 2022 in FAQ
What to do when mail is undeliverable or misdelivered. Information and
additional resources regarding endorsements that may prevent delivery,
picking up mail early before it is delivered, postage due and mail sent to an
individual at a business address.
Nov 21, 2022 in FAQ
What to do when mail is undeliverable or misdelivered. Information and
additional resources regarding endorsements that may prevent delivery,
picking up mail early before it is delivered, postage due and mail sent to an
individual at a business address.
Nov 21, 2022 in FAQ
What to do when mail is undeliverable or misdelivered. Information and
additional resources regarding endorsements that may prevent delivery,
picking up mail early before it is delivered, postage due and mail sent to an
individual at a business address.
Nov 21, 2022 in FAQ
What to do when mail is undeliverable or misdelivered. Information and
additional resources regarding endorsements that may prevent delivery,
picking up mail early before it is delivered, postage due and mail sent to an
individual at a business address.
TRENDING TOPICS
* USPS Ground Advantage™
Sep 27, 2023 in FAQ
USPS is launching its new product offering USPS Ground Advantage™. USPS
Ground Advantage will feature 2-5 day service standards for packages up to 70
pounds.
Sep 27, 2023 in FAQ
USPS is launching its new product offering USPS Ground Advantage™. USPS
Ground Advantage will feature 2-5 day service standards for packages up to 70
pounds.
Sep 27, 2023 in FAQ
USPS is launching its new product offering USPS Ground Advantage™. USPS
Ground Advantage will feature 2-5 day service standards for packages up to 70
pounds.
Sep 27, 2023 in FAQ
USPS is launching its new product offering USPS Ground Advantage™. USPS
Ground Advantage will feature 2-5 day service standards for packages up to 70
pounds.
* At-Home COVID-19 Tests
Sep 27, 2023 in FAQ
Orders for free at-home COVID-19 rapid tests on COVIDTests.gov and delivered
by USPS. Limit of 1 order per residential address. Each order contains 4
individual tests shipped in 1 package.
Sep 27, 2023 in FAQ
Orders for free at-home COVID-19 rapid tests on COVIDTests.gov and delivered
by USPS. Limit of 1 order per residential address. Each order contains 4
individual tests shipped in 1 package.
Sep 27, 2023 in FAQ
Orders for free at-home COVID-19 rapid tests on COVIDTests.gov and delivered
by USPS. Limit of 1 order per residential address. Each order contains 4
individual tests shipped in 1 package.
Sep 27, 2023 in FAQ
Orders for free at-home COVID-19 rapid tests on COVIDTests.gov and delivered
by USPS. Limit of 1 order per residential address. Each order contains 4
individual tests shipped in 1 package.
* Change of Address - The Basics
Sep 05, 2023 in FAQ
Change of Address (COA) is a request to tell the United States Postal Service
(USPS) to reroute your mail (including letters and packages) for ALL/OR
SELECTED individuals at the specified address.
Sep 05, 2023 in FAQ
Change of Address (COA) is a request to tell the United States Postal Service
(USPS) to reroute your mail (including letters and packages) for ALL/OR
SELECTED individuals at the specified address.
Sep 05, 2023 in FAQ
Change of Address (COA) is a request to tell the United States Postal Service
(USPS) to reroute your mail (including letters and packages) for ALL/OR
SELECTED individuals at the specified address.
Sep 05, 2023 in FAQ
Change of Address (COA) is a request to tell the United States Postal Service
(USPS) to reroute your mail (including letters and packages) for ALL/OR
SELECTED individuals at the specified address.
* USPS Hold Mail® - The Basics
Aug 25, 2023 in FAQ
Hold Mail requests will hold ALL mail (including letters and packages) for
ALL individuals at the specified address.
Aug 25, 2023 in FAQ
Hold Mail requests will hold ALL mail (including letters and packages) for
ALL individuals at the specified address.
Aug 25, 2023 in FAQ
Hold Mail requests will hold ALL mail (including letters and packages) for
ALL individuals at the specified address.
Aug 25, 2023 in FAQ
Hold Mail requests will hold ALL mail (including letters and packages) for
ALL individuals at the specified address.
* Mail Service Alerts and Updates
Aug 11, 2023 in FAQ
How to find information on suspensions and limitations of mailing and
shipping services. This includes Priority Mail Express® embargoes and
quarantines.
Aug 11, 2023 in FAQ
How to find information on suspensions and limitations of mailing and
shipping services. This includes Priority Mail Express® embargoes and
quarantines.
Aug 11, 2023 in FAQ
How to find information on suspensions and limitations of mailing and
shipping services. This includes Priority Mail Express® embargoes and
quarantines.
Aug 11, 2023 in FAQ
How to find information on suspensions and limitations of mailing and
shipping services. This includes Priority Mail Express® embargoes and
quarantines.
* Informed Delivery® - The Basics
Jun 28, 2023 in FAQ
Informed Delivery® is a free and optional notification feature that gives
residential consumers the ability to digitally preview their letter-sized
mail and manage their packages scheduled to arrive soon.
Jun 28, 2023 in FAQ
Informed Delivery® is a free and optional notification feature that gives
residential consumers the ability to digitally preview their letter-sized
mail and manage their packages scheduled to arrive soon.
Jun 28, 2023 in FAQ
Informed Delivery® is a free and optional notification feature that gives
residential consumers the ability to digitally preview their letter-sized
mail and manage their packages scheduled to arrive soon.
Jun 28, 2023 in FAQ
Informed Delivery® is a free and optional notification feature that gives
residential consumers the ability to digitally preview their letter-sized
mail and manage their packages scheduled to arrive soon.
* USPS Retail Customer Appointment Scheduler™
Apr 25, 2023 in FAQ
A web-based application that allows customers to schedule a first-time
passport application appointment at their local Post Office™ facility
offering included services.
Apr 25, 2023 in FAQ
A web-based application that allows customers to schedule a first-time
passport application appointment at their local Post Office™ facility
offering included services.
Apr 25, 2023 in FAQ
A web-based application that allows customers to schedule a first-time
passport application appointment at their local Post Office™ facility
offering included services.
Apr 25, 2023 in FAQ
A web-based application that allows customers to schedule a first-time
passport application appointment at their local Post Office™ facility
offering included services.
QUICK ANSWERS
FIND ANSWERS, TIPS, AND TROUBLESHOOTING INSTRUCTIONS BASED ON OUR MOST VIEWED
TOPICS.
* USPS Tracking®
USPS Tracking®
* Informed Delivery®
Informed Delivery®
* Package Intercept
Package Intercept
* Change of Address
Moving, Change of Address and Forwarding Mail
* Mail & Ship
Sending Mail and Packages
View All Topics
File a Claim
If an insured delivery doesn't go as planned, it's easy to file an insurance
claim online.
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Had trouble with a product or service? Find out if you're eligible for a refund.
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