www.turkishairlines.com
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Submitted URL: https://www.turkishairlines.com/en-int/any-questions/how-do-i-make-a-complaint-about-my-flight/
Effective URL: https://www.turkishairlines.com/en-int/any-questions/
Submission: On January 09 via manual from DE — Scanned from DE
Effective URL: https://www.turkishairlines.com/en-int/any-questions/
Submission: On January 09 via manual from DE — Scanned from DE
Form analysis 3 forms found in the DOM
<form role="form" class="language-form text-start" onsubmit="return false;" data-bind="with: userPreferences">
<div class="popup-content">
<div class="tk-input-field">
<label id="sr-countrySelector" for="thy-907" class="title text-muted" data-bind="i18n-text: {key: 'Label-Genel-107'}">Select country/region</label>
<select aria-labelledby="sr-countrySelector" id="countrySelector" data-style="btn-outline-secondary btn-lg" data-width="100%" class="dropdownselect" data-bind="options: $parent.countryList,
value: selectCountry,
optionsText: 'name',
optionsValue: 'code',
valueAllowUnset:true,
optionsAfterRender:$parent.countryOptionRender,
event: { change: $parent.countrySelectionChanged },
etrselect" style="display: none;">
<option value="tr" data-content="<div class="flags flags-cstm icon-TR" alt="Türkiye" /><span></span>Türkiye">Türkiye</option>
<option value="ar" data-content="<div class="flags flags-cstm icon-AR" alt="Argentina" /><span></span>Argentina">Argentina</option>
<option value="at" data-content="<div class="flags flags-cstm icon-AT" alt="Austria" /><span></span>Austria">Austria</option>
<option value="az" data-content="<div class="flags flags-cstm icon-AZ" alt="Azerbaijan" /><span></span>Azerbaijan">Azerbaijan</option>
<option value="bh" data-content="<div class="flags flags-cstm icon-BH" alt="Bahrain" /><span></span>Bahrain">Bahrain</option>
<option value="by" data-content="<div class="flags flags-cstm icon-BY" alt="Belarus" /><span></span>Belarus">Belarus</option>
<option value="be" data-content="<div class="flags flags-cstm icon-BE" alt="Belgium" /><span></span>Belgium">Belgium</option>
<option value="br" data-content="<div class="flags flags-cstm icon-BR" alt="Brazil" /><span></span>Brazil">Brazil</option>
<option value="ca" data-content="<div class="flags flags-cstm icon-CA" alt="Canada" /><span></span>Canada">Canada</option>
<option value="cn" data-content="<div class="flags flags-cstm icon-CN" alt="China" /><span></span>China">China</option>
<option value="dk" data-content="<div class="flags flags-cstm icon-DK" alt="Denmark" /><span></span>Denmark">Denmark</option>
<option value="eg" data-content="<div class="flags flags-cstm icon-EG" alt="Egypt" /><span></span>Egypt">Egypt</option>
<option value="ee" data-content="<div class="flags flags-cstm icon-EE" alt="Estonia" /><span></span>Estonia">Estonia</option>
<option value="fi" data-content="<div class="flags flags-cstm icon-FI" alt="Finland" /><span></span>Finland">Finland</option>
<option value="fr" data-content="<div class="flags flags-cstm icon-FR" alt="France" /><span></span>France">France</option>
<option value="de" data-content="<div class="flags flags-cstm icon-DE" alt="Germany" /><span></span>Germany">Germany</option>
<option value="gr" data-content="<div class="flags flags-cstm icon-GR" alt="Greece" /><span></span>Greece">Greece</option>
<option value="hk" data-content="<div class="flags flags-cstm icon-HK" alt="Hong Kong - SAR of China" /><span></span>Hong Kong - SAR of China">Hong Kong - SAR of China</option>
<option value="hu" data-content="<div class="flags flags-cstm icon-HU" alt="Hungary" /><span></span>Hungary">Hungary</option>
<option value="in" data-content="<div class="flags flags-cstm icon-IN" alt="India" /><span></span>India">India</option>
<option value="int" data-content="<div class="flags flags-cstm icon-INT" alt="International" /><span></span>International">International</option>
<option value="ir" data-content="<div class="flags flags-cstm icon-IR" alt="Iran" /><span></span>Iran">Iran</option>
<option value="ie" data-content="<div class="flags flags-cstm icon-IE" alt="Ireland" /><span></span>Ireland">Ireland</option>
<option value="il" data-content="<div class="flags flags-cstm icon-IL" alt="Israel" /><span></span>Israel">Israel</option>
<option value="it" data-content="<div class="flags flags-cstm icon-IT" alt="Italy" /><span></span>Italy">Italy</option>
<option value="jp" data-content="<div class="flags flags-cstm icon-JP" alt="Japan" /><span></span>Japan">Japan</option>
<option value="kw" data-content="<div class="flags flags-cstm icon-KW" alt="Kuwait" /><span></span>Kuwait">Kuwait</option>
<option value="lb" data-content="<div class="flags flags-cstm icon-LB" alt="Lebanon" /><span></span>Lebanon">Lebanon</option>
<option value="lu" data-content="<div class="flags flags-cstm icon-LU" alt="Luxembourg" /><span></span>Luxembourg">Luxembourg</option>
<option value="my" data-content="<div class="flags flags-cstm icon-MY" alt="Malaysia" /><span></span>Malaysia">Malaysia</option>
<option value="mx" data-content="<div class="flags flags-cstm icon-MX" alt="Mexico" /><span></span>Mexico">Mexico</option>
<option value="nl" data-content="<div class="flags flags-cstm icon-NL" alt="Netherlands" /><span></span>Netherlands">Netherlands</option>
<option value="no" data-content="<div class="flags flags-cstm icon-NO" alt="Norway" /><span></span>Norway">Norway</option>
<option value="pl" data-content="<div class="flags flags-cstm icon-PL" alt="Poland" /><span></span>Poland">Poland</option>
<option value="pt" data-content="<div class="flags flags-cstm icon-PT" alt="Portugal" /><span></span>Portugal">Portugal</option>
<option value="qa" data-content="<div class="flags flags-cstm icon-QA" alt="Qatar" /><span></span>Qatar">Qatar</option>
<option value="ru" data-content="<div class="flags flags-cstm icon-RU" alt="Russia" /><span></span>Russia">Russia</option>
<option value="sa" data-content="<div class="flags flags-cstm icon-SA" alt="Saudi Arabia" /><span></span>Saudi Arabia">Saudi Arabia</option>
<option value="sg" data-content="<div class="flags flags-cstm icon-SG" alt="Singapore" /><span></span>Singapore">Singapore</option>
<option value="za" data-content="<div class="flags flags-cstm icon-ZA" alt="South Africa" /><span></span>South Africa">South Africa</option>
<option value="kr" data-content="<div class="flags flags-cstm icon-KR" alt="South Korea" /><span></span>South Korea">South Korea</option>
<option value="es" data-content="<div class="flags flags-cstm icon-ES" alt="Spain" /><span></span>Spain">Spain</option>
<option value="se" data-content="<div class="flags flags-cstm icon-SE" alt="Sweden" /><span></span>Sweden">Sweden</option>
<option value="ch" data-content="<div class="flags flags-cstm icon-CH" alt="Switzerland" /><span></span>Switzerland">Switzerland</option>
<option value="tw" data-content="<div class="flags flags-cstm icon-TW" alt="Taiwan - China" /><span></span>Taiwan - China">Taiwan - China</option>
<option value="th" data-content="<div class="flags flags-cstm icon-TH" alt="Thailand" /><span></span>Thailand">Thailand</option>
<option value="kt" data-content="<div class="flags flags-cstm icon-KT" alt="Turkish Republic of Northern Cyprus" /><span></span>Turkish Republic of Northern Cyprus">Turkish Republic of Northern Cyprus</option>
<option value="tr" data-content="<div class="flags flags-cstm icon-TR" alt="Türkiye" /><span></span>Türkiye">Türkiye</option>
<option value="ua" data-content="<div class="flags flags-cstm icon-UA" alt="Ukraine" /><span></span>Ukraine">Ukraine</option>
<option value="ae" data-content="<div class="flags flags-cstm icon-AE" alt="United Arab Emirates" /><span></span>United Arab Emirates">United Arab Emirates</option>
<option value="gb" data-content="<div class="flags flags-cstm icon-GB" alt="United Kingdom" /><span></span>United Kingdom">United Kingdom</option>
<option value="us" data-content="<div class="flags flags-cstm icon-US" alt="United States" /><span></span>United States">United States</option>
</select>
<div class="btn-group bootstrap-select input-group-btn dropdownselect" style="width: 100%;"><button type="button" class="btn dropdown-toggle form-control selectpicker btn-outline-secondary btn-lg" data-bs-toggle="dropdown"
data-id="countrySelector" title="" id="thy-907"><span class="filter-option float-start">
<div class="flags flags-cstm icon-INT" alt="International"></div><span></span>International
</span><span class="caret"></span></button>
<div class="dropdown-menu open">
<ul data-bs-toggle="dropdown" class="dropdown-menu inner selectpicker" role="menu">
<li data-original-index="0">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-TR" alt="Turkiye" /><span></span>Turkiye" data-tokens="null"><div class="flags flags-cstm icon-TR" alt="Türkiye"></div><span></span>Türkiye<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="1">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-AR" alt="Argentina" /><span></span>Argentina" data-tokens="null"><div class="flags flags-cstm icon-AR" alt="Argentina"></div><span></span>Argentina<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="2">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-AT" alt="Austria" /><span></span>Austria" data-tokens="null"><div class="flags flags-cstm icon-AT" alt="Austria"></div><span></span>Austria<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="3">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-AZ" alt="Azerbaijan" /><span></span>Azerbaijan" data-tokens="null"><div class="flags flags-cstm icon-AZ" alt="Azerbaijan"></div><span></span>Azerbaijan<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="4">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-BH" alt="Bahrain" /><span></span>Bahrain" data-tokens="null"><div class="flags flags-cstm icon-BH" alt="Bahrain"></div><span></span>Bahrain<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="5">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-BY" alt="Belarus" /><span></span>Belarus" data-tokens="null"><div class="flags flags-cstm icon-BY" alt="Belarus"></div><span></span>Belarus<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="6">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-BE" alt="Belgium" /><span></span>Belgium" data-tokens="null"><div class="flags flags-cstm icon-BE" alt="Belgium"></div><span></span>Belgium<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="7">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-BR" alt="Brazil" /><span></span>Brazil" data-tokens="null"><div class="flags flags-cstm icon-BR" alt="Brazil"></div><span></span>Brazil<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="8">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-CA" alt="Canada" /><span></span>Canada" data-tokens="null"><div class="flags flags-cstm icon-CA" alt="Canada"></div><span></span>Canada<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="9">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-CN" alt="China" /><span></span>China" data-tokens="null"><div class="flags flags-cstm icon-CN" alt="China"></div><span></span>China<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="10">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-DK" alt="Denmark" /><span></span>Denmark" data-tokens="null"><div class="flags flags-cstm icon-DK" alt="Denmark"></div><span></span>Denmark<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="11">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-EG" alt="Egypt" /><span></span>Egypt" data-tokens="null"><div class="flags flags-cstm icon-EG" alt="Egypt"></div><span></span>Egypt<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="12">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-EE" alt="Estonia" /><span></span>Estonia" data-tokens="null"><div class="flags flags-cstm icon-EE" alt="Estonia"></div><span></span>Estonia<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="13">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-FI" alt="Finland" /><span></span>Finland" data-tokens="null"><div class="flags flags-cstm icon-FI" alt="Finland"></div><span></span>Finland<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="14">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-FR" alt="France" /><span></span>France" data-tokens="null"><div class="flags flags-cstm icon-FR" alt="France"></div><span></span>France<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="15">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-DE" alt="Germany" /><span></span>Germany" data-tokens="null"><div class="flags flags-cstm icon-DE" alt="Germany"></div><span></span>Germany<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="16">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-GR" alt="Greece" /><span></span>Greece" data-tokens="null"><div class="flags flags-cstm icon-GR" alt="Greece"></div><span></span>Greece<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="17">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-HK" alt="Hong Kong - SAR of China" /><span></span>Hong Kong - SAR of China" data-tokens="null"><div class="flags flags-cstm icon-HK" alt="Hong Kong - SAR of China"></div><span></span>Hong Kong - SAR of China<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="18">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-HU" alt="Hungary" /><span></span>Hungary" data-tokens="null"><div class="flags flags-cstm icon-HU" alt="Hungary"></div><span></span>Hungary<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="19">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-IN" alt="India" /><span></span>India" data-tokens="null"><div class="flags flags-cstm icon-IN" alt="India"></div><span></span>India<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="20" class="selected">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-INT" alt="International" /><span></span>International" data-tokens="null"><div class="flags flags-cstm icon-INT" alt="International"></div><span></span>International<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="21">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-IR" alt="Iran" /><span></span>Iran" data-tokens="null"><div class="flags flags-cstm icon-IR" alt="Iran"></div><span></span>Iran<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="22">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-IE" alt="Ireland" /><span></span>Ireland" data-tokens="null"><div class="flags flags-cstm icon-IE" alt="Ireland"></div><span></span>Ireland<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="23">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-IL" alt="Israel" /><span></span>Israel" data-tokens="null"><div class="flags flags-cstm icon-IL" alt="Israel"></div><span></span>Israel<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="24">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-IT" alt="Italy" /><span></span>Italy" data-tokens="null"><div class="flags flags-cstm icon-IT" alt="Italy"></div><span></span>Italy<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="25">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-JP" alt="Japan" /><span></span>Japan" data-tokens="null"><div class="flags flags-cstm icon-JP" alt="Japan"></div><span></span>Japan<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="26">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-KW" alt="Kuwait" /><span></span>Kuwait" data-tokens="null"><div class="flags flags-cstm icon-KW" alt="Kuwait"></div><span></span>Kuwait<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="27">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-LB" alt="Lebanon" /><span></span>Lebanon" data-tokens="null"><div class="flags flags-cstm icon-LB" alt="Lebanon"></div><span></span>Lebanon<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="28">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-LU" alt="Luxembourg" /><span></span>Luxembourg" data-tokens="null"><div class="flags flags-cstm icon-LU" alt="Luxembourg"></div><span></span>Luxembourg<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="29">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-MY" alt="Malaysia" /><span></span>Malaysia" data-tokens="null"><div class="flags flags-cstm icon-MY" alt="Malaysia"></div><span></span>Malaysia<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="30">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-MX" alt="Mexico" /><span></span>Mexico" data-tokens="null"><div class="flags flags-cstm icon-MX" alt="Mexico"></div><span></span>Mexico<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="31">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-NL" alt="Netherlands" /><span></span>Netherlands" data-tokens="null"><div class="flags flags-cstm icon-NL" alt="Netherlands"></div><span></span>Netherlands<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="32">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-NO" alt="Norway" /><span></span>Norway" data-tokens="null"><div class="flags flags-cstm icon-NO" alt="Norway"></div><span></span>Norway<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="33">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-PL" alt="Poland" /><span></span>Poland" data-tokens="null"><div class="flags flags-cstm icon-PL" alt="Poland"></div><span></span>Poland<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="34">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-PT" alt="Portugal" /><span></span>Portugal" data-tokens="null"><div class="flags flags-cstm icon-PT" alt="Portugal"></div><span></span>Portugal<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="35">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-QA" alt="Qatar" /><span></span>Qatar" data-tokens="null"><div class="flags flags-cstm icon-QA" alt="Qatar"></div><span></span>Qatar<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="36">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-RU" alt="Russia" /><span></span>Russia" data-tokens="null"><div class="flags flags-cstm icon-RU" alt="Russia"></div><span></span>Russia<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="37">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-SA" alt="Saudi Arabia" /><span></span>Saudi Arabia" data-tokens="null"><div class="flags flags-cstm icon-SA" alt="Saudi Arabia"></div><span></span>Saudi Arabia<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="38">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-SG" alt="Singapore" /><span></span>Singapore" data-tokens="null"><div class="flags flags-cstm icon-SG" alt="Singapore"></div><span></span>Singapore<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="39">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-ZA" alt="South Africa" /><span></span>South Africa" data-tokens="null"><div class="flags flags-cstm icon-ZA" alt="South Africa"></div><span></span>South Africa<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="40">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-KR" alt="South Korea" /><span></span>South Korea" data-tokens="null"><div class="flags flags-cstm icon-KR" alt="South Korea"></div><span></span>South Korea<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="41">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-ES" alt="Spain" /><span></span>Spain" data-tokens="null"><div class="flags flags-cstm icon-ES" alt="Spain"></div><span></span>Spain<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="42">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-SE" alt="Sweden" /><span></span>Sweden" data-tokens="null"><div class="flags flags-cstm icon-SE" alt="Sweden"></div><span></span>Sweden<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="43">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-CH" alt="Switzerland" /><span></span>Switzerland" data-tokens="null"><div class="flags flags-cstm icon-CH" alt="Switzerland"></div><span></span>Switzerland<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="44">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-TW" alt="Taiwan - China" /><span></span>Taiwan - China" data-tokens="null"><div class="flags flags-cstm icon-TW" alt="Taiwan - China"></div><span></span>Taiwan - China<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="45">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-TH" alt="Thailand" /><span></span>Thailand" data-tokens="null"><div class="flags flags-cstm icon-TH" alt="Thailand"></div><span></span>Thailand<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="46">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-KT" alt="Turkish Republic of Northern Cyprus" /><span></span>Turkish Republic of Northern Cyprus" data-tokens="null"><div class="flags flags-cstm icon-KT" alt="Turkish Republic of Northern Cyprus"></div><span></span>Turkish Republic of Northern Cyprus<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="47">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-TR" alt="Turkiye" /><span></span>Turkiye" data-tokens="null"><div class="flags flags-cstm icon-TR" alt="Türkiye"></div><span></span>Türkiye<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="48">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-UA" alt="Ukraine" /><span></span>Ukraine" data-tokens="null"><div class="flags flags-cstm icon-UA" alt="Ukraine"></div><span></span>Ukraine<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="49">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-AE" alt="United Arab Emirates" /><span></span>United Arab Emirates" data-tokens="null"><div class="flags flags-cstm icon-AE" alt="United Arab Emirates"></div><span></span>United Arab Emirates<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="50">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-GB" alt="United Kingdom" /><span></span>United Kingdom" data-tokens="null"><div class="flags flags-cstm icon-GB" alt="United Kingdom"></div><span></span>United Kingdom<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="51">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm icon-US" alt="United States" /><span></span>United States" data-tokens="null"><div class="flags flags-cstm icon-US" alt="United States"></div><span></span>United States<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
</ul>
</div>
</div>
</div>
<!-- ko if: $parent.languageList().length > 0 -->
<div class="tk-input-field">
<label id="sr-languageSelector" for="languageSelector" class="title text-muted" data-bind="i18n-text: {key: 'Label-Genel-109'}">Choose language</label>
<select aria-labelledby="sr-languageSelector" id="languageSelector" data-style="btn-outline-secondary btn-lg" data-width="100%" class="dropdownselect" data-bind="options: $parent.languageList,
value: selectLanguage,
optionsText: 'name',
optionsValue: 'code',
optionsAfterRender:$parent.languageOptionRender,
event: { change: $parent.languageSelectionChanged },
etrselect" style="display: none;">
<option value="ar" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="العربية" /></div><span></span>العربية">العربية</option>
<option value="de" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Deutsch" /></div><span></span>Deutsch">Deutsch</option>
<option value="en" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="English" /></div><span></span>English">English</option>
<option value="es" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Español" /></div><span></span>Español">Español</option>
<option value="fr" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Français" /></div><span></span>Français">Français</option>
<option value="it" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Italiano" /></div><span></span>Italiano">Italiano</option>
<option value="ja" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="日本語" /></div><span></span>日本語">日本語</option>
<option value="ko" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="한국어" /></div><span></span>한국어">한국어</option>
<option value="pt" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Português" /></div><span></span>Português">Português</option>
<option value="ru" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Русский" /></div><span></span>Русский">Русский</option>
<option value="th" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="ไทย" /></div><span></span>ไทย">ไทย</option>
<option value="tr" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Türkçe" /></div><span></span>Türkçe">Türkçe</option>
<option value="uk" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Українська" /></div><span></span>Українська">Українська</option>
<option value="zh" data-content="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="简体中文" /></div><span></span>简体中文">简体中文</option>
</select>
<div class="btn-group bootstrap-select input-group-btn dropdownselect" style="width: 100%;"><button type="button" class="btn dropdown-toggle form-control selectpicker btn-outline-secondary btn-lg" data-bs-toggle="dropdown"
data-id="languageSelector" title=""><span class="filter-option float-start">
<div class="flags flags-cstm2">
<div class="margin-center common-icon" title="English"></div>
</div><span></span>English
</span><span class="caret"></span></button>
<div class="dropdown-menu open">
<ul data-bs-toggle="dropdown" class="dropdown-menu inner selectpicker" role="menu">
<li data-original-index="0">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="العربية" /></div><span></span>العربية" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="العربية"></div></div><span></span>العربية<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="1">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Deutsch" /></div><span></span>Deutsch" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Deutsch"></div></div><span></span>Deutsch<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="2" class="selected">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="English" /></div><span></span>English" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="English"></div></div><span></span>English<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="3">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Espanol" /></div><span></span>Espanol" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Español"></div></div><span></span>Español<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="4">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Francais" /></div><span></span>Francais" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Français"></div></div><span></span>Français<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="5">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Italiano" /></div><span></span>Italiano" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Italiano"></div></div><span></span>Italiano<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="6">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="日本語" /></div><span></span>日本語" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="日本語"></div></div><span></span>日本語<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="7">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="한국어" /></div><span></span>한국어" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="한국어"></div></div><span></span>한국어<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="8">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Portugues" /></div><span></span>Portugues" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Português"></div></div><span></span>Português<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="9">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Русский" /></div><span></span>Русский" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Русский"></div></div><span></span>Русский<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="10">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="ไทย" /></div><span></span>ไทย" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="ไทย"></div></div><span></span>ไทย<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="11">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Turkce" /></div><span></span>Turkce" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Türkçe"></div></div><span></span>Türkçe<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="12">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="Українська" /></div><span></span>Українська" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="Українська"></div></div><span></span>Українська<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
<li data-original-index="13">
<a class="dropdown-item" tabindex="0" data-normalized-text="<div class="flags flags-cstm2"><div class="margin-center common-icon" title="简体中文" /></div><span></span>简体中文" data-tokens="null"><div class="flags flags-cstm2"><div class="margin-center common-icon" title="简体中文"></div></div><span></span>简体中文<span class="glyphicon glyphicon-ok check-mark"></span></a>
</li>
</ul>
</div>
</div>
</div>
<!-- /ko -->
<div data-bind="visible:selectCountry() != 'int' && $parent.languageList().length > 0 " style="display: none;">
<label class="form-check metro-checkbox no-border">
<input type="checkbox" data-bind="checked:$parent.rememberSelection">
<span class="check"></span>
<span data-bind="i18n-text: {key: 'Label-Genel-111'}" class="text">Remember my choices</span>
</label>
</div>
</div>
<footer class="popup-footer">
<button id="changePreferences" type="submit" class="btn btn-red w-100 btn-lg" data-bind="click:$parent.changePreferences, i18n-text: {key: 'Label-Genel-112'}">Change</button>
</footer>
</form><form role="form" class="form-padding" autocomplete="off">
<div class="row">
<div class="col-6 warning-container">
<i class="fa fa-md fa-info-circle"></i>
<span data-bind="i18n-text: { key: 'Error-MS-MS00201206'}">To continue, you need to change your password on the website.</span>
</div>
</div>
<div class="row" data-bind="with : passwordData">
<div class="col-12">
<div class="tk-input-field has-feedback has-feedback-lg">
<label class="normal gray" data-bind="i18n-text: { key: 'Label-REF-9'}" for="memberId">Membership number</label>
<input id="memberId" maxlength="9" class="form-control input-large" data-validation="{"required":true}" data-bind="value : memberId, number-only" autocomplete="off">
</div>
<div class="tk-input-field has-feedback has-feedback-lg">
<label class="normal gray" data-bind="i18n-text: { key: 'Label-MS-INFO-60'}" for="oldpassword">Enter password</label>
<input id="oldpassword" maxlength="6" class="form-control input-large" data-validation="{"required":true,"custom":"passwordRepeatingCharVal"}" data-bind="value : oldPassword, number-only" autocomplete="off"
type="password">
</div>
<div class="tk-input-field has-feedback has-feedback-lg">
<label class="normal gray dib" data-bind="i18n-text: { key: 'Label-MS-INFO-61'}" for="newpassword">Create a new password</label>
<a class="no-border dib" data-bs-toggle="tooltip" data-bind="attr:{'title':i18n.get( 'TextField-MS-SIGNUP-1000' )}" data-bs-placement="top" title="" role="button" tabindex="0" data-bs-original-title="Your new password must have 6 characters. Take care to avoid passwords that contain the numbers of your date of birth in sequence, 3 identical characters together, 3 consecutive characters (e.g. 123) and the same character repeated 3 or more times.">
<i class="fa fa-md fa-info-circle"></i>
</a>
<input id="newpassword" type="password" class="form-control input-large" data-validation="{"required":true,"custom":"passwordRepeatingCharVal"}" data-bind="value : password, number-only" autocomplete="off"
maxlength="6">
</div>
<div class="tk-input-field has-feedback has-feedback-lg">
<label class="normal gray" data-bind="i18n-text: { key: 'Label-MS-INFO-62'}" for="repassword">Repeat password</label>
<input id="repassword" type="password" class="form-control input-large" data-validation="{"required":true,"custom":"passwordRepeatingCharVal"}" data-bind="value : repassword, number-only" autocomplete="off"
maxlength="6">
</div>
</div>
</div>
<div class="w-100 row btn-container">
<div class="col-md-3 col-3 mobile-grid-sm-bottom">
<a class="btn btn-outline-secondary btn-lg col-12 bold blue" data-bind="click : closeChangePasswordModal, i18n-text: { key: 'Label-MS-INFO-889'}" role="button" tabindex="0">Cancel</a>
</div>
<div class="col-md-5 col-5 float-end">
<a class="btn btn-danger btn-lg col-12 bold" data-bind="click : updatePassword, i18n-text: {key: 'Label-MS-INFO-70'}" role="button" tabindex="0">Change</a>
</div>
</div>
</form><form class="form faq-search-form text-start" role="form">
<input id="searchTextTyped" type="text" class="form-control input-large typeahead rtl-search-input" name="faqKey" placeholder="We can help you with anything."
data-bind="value: $root.queryParam, valueUpdate: 'afterkeydown', event: { keyup : typeAheadService }">
<button data-bind="click: $root.search" class="btn" type="submit">
<span class="visually-hidden">Search</span>
<i class="float-end fa fa-search"></i>
</button>
</form>Text Content
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FAQS
WHAT IS A KNOWN TRAVELER NUMBER?
This number is used for flights to the US and shows that the pre-flight checks
and safety scans required for the trip have been completed.
WHEN DOES CHECK-IN CLOSE AT THE AIRPORT?
The check-in desk closes 45 minutes before departure for domestic flights and 60
minutes beforehand for international flights. This time may vary at some
airports. (e.g., 120 minutes before flights from Caracas).
HOW CAN I CHECK THE STATUS OF MY LOST BAGGAGE?
* When your lost luggage is found, we will contact you and arrange delivery.
For tracking the status of your baggage within the first five days, you can
obtain information from the station contact number on the PIR, or you can
track the status of lost baggage on the baggage tracking page by logging in
with the reference number (e.g., ISTTK12345) from the PIR.
* If you discover that any information on the page is incorrect (seems
delivered, incorrect address, telephone, e-mail, etc.), please contact the
Lost Property Office via the phone number on the PIR.
* If your luggage has not been delivered within five days of the flight, you
can submit an application via the baggage irregularity report and follow-up
page.
For more information, please visit the lost, damaged, and delayed baggage page.
HOW ARE MILES EARNINGS AND SPENDING CALCULATED?
The amount of Miles deducted or added to your account is calculated according to
the program terms at the time of the activity that earned the Miles. Turkish
Airlines is authorized to set these terms and reserves the right to make
changes.
WHAT SHOULD I DO ABOUT MILES THAT ARE MISSING FROM MY ACCOUNT?
Click on the “Claim missing Miles” link in the “My Miles transactions” tab and
we can process your missing Miles earned from flights with Turkish Airlines,
AnadoluJet, and other program partner airlines. In order to complete this
process, you need to make an inquiry by entering the flight number, flight date,
booking class, route, and ticket number. The Miles will be added to your account
once the flight has been confirmed by the system. Some flights may take longer
to confirm than others depending on the route flown.
CAN I CHANGE MY BOOKING DETAILS ONCE I HAVE MADE AN ONLINE RESERVATION?
After booking via our website or mobile application, it is not possible to make
changes to the booking online.
If changes or cancellations are made through a different channel, the
reservation fee will not be refunded.
Each reservation must be ticketed within the specified time. The reservation
period cannot be extended.
WHERE CAN I FIND ALL MY FLIGHT DETAILS?
You can find all the details for a specific flight by signing in to
turkishairlines.com with your reservation code (PNR) or e-ticket number along
with your surname. Also, if you are a member of Miles&Smiles, once you have
signed in to your account, you can find details of all your past and future
flights in the my flights section.
IS THERE A MEDICAL ASSISTANCE SERVICE AT THE AIRPORT?
Turkish Airlines does not provide this kind of service. However, you can use the
medical services provided by the airport. For more detailed information please
visit our passengers with a medical condition or disability page.
HOW DO I GET AN E-VISA TO ENTER TÜRKIYE?
In accordance with the policies of their own country, foreign passengers
travelling to Türkiye should obtain an e-visa from www.evisa.gov.tr prior to
their travel, or apply in person at our international representative offices.
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