www.istore.co.za
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151.101.193.124
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Submitted URL: https://bw0hs.r.ag.d.sendibm3.com/mk/cl/f/sh/WCPzyXJTZ7ntP9aPvtmKjHXtmcHPaVvS/1SoacriJAe3R
Effective URL: https://www.istore.co.za/business-technical-support?utm_source=brevo&utm_campaign=C5592_M%20-%20Q324%20-%20iStore%20SME_M...
Submission: On May 24 via api from ZA — Scanned from FR
Effective URL: https://www.istore.co.za/business-technical-support?utm_source=brevo&utm_campaign=C5592_M%20-%20Q324%20-%20iStore%20SME_M...
Submission: On May 24 via api from ZA — Scanned from FR
Form analysis
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Text Content
The store will not work correctly when cookies are disabled. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Close We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more. Okay Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator. Free Same Day Delivery and Click & Collect. No minimum spend needed. Toggle Nav Menu * Mac * * * Shop Mac Range * MacBook Air * MacBook Pro * Mac mini * iMac 24-inch * Mac Studio * Mac Custom Orders * Mac Accessories * Explore Mac Explore Mac Explore the world of Mac. Compare Mac Find the perfect Mac for your needs. Shop Mac range View our latest Mac range. Lean. Mean. M3 machine. Now available from R25 999 Shop now * iPhone * * * Shop iPhone Range * Pre-Owned | reloved * iPhone 15 * iPhone 15 Plus * iPhone 15 Pro * iPhone 15 Pro Max * iPhone 14 * iPhone 14 Plus * iPhone 14 Pro * iPhone 14 Pro Max * iPhone SE (2022) * iPhone 13 * iPhone 12 * iPhone 11 * iPhone Accessories * Explore iPhone Explore iPhone Explore the world of iPhone. Compare iPhone Find the perfect iPhone for your needs. Shop iPhone range View our latest iPhone range. Upgrade and get up to R20 000 cash back when you trade in Learn more Trade in T&Cs apply. * iPad * * * Shop iPad Range * iPad Pro M4 ( New) * iPad Air M2 (New) * iPad Pro M2 * iPad * iPad Air * iPad mini * iPad Accessories * Explore iPad Explore iPad Explore the world of iPad. Compare iPad Find the perfect iPad for your needs. Shop iPad range View our latest iPad range. 9th Gen Work. Play. Create From R7499 Shop now * Watch * * * Shop Apple Watch Range * Apple Watch Ultra 2 * Apple Watch SE * Apple Watch Series 9 * Apple Watch Series 8 * Apple Watch Series 7 * Apple Watch Accessories * Explore Apple Watch Explore Apple Watch Explore the world of Apple Watch. Compare Apple Watch Find the perfect Apple Watch for your needs. Shop Apple Watch range View our latest Apple Watch range. Smarter. Brighter. Mightier. From R10 499 Shop now * Cellular * * * Browse Contracts * Browse Pre-Owned Cellular * Browse Business Cellular * Contract Application * Cellular at iStore All cellular contracts from 3 major networks. iCare Plus for your Apple Product Peace of mind that your most loved product is always taken care of. Contract Trade in and Cash Back Upgrade your MTN, Vodacom or Telkom iPhone contract at iStore and get up to R20 000 cash back when you trade in. * Accessories * * * New iPad Accessories * Father's Day Gift Guide * iPhone 15 Accessories * Headphones & Speakers * Wireless Chargers * Mouse, Keyboard & Stylus * * Covers & Screen Protectors * Cables & Chargers * Watch Bands & Straps * Connectors & Adapters * Bags & Sleeves * Power Banks * * Mounts & Stands * Keyrings & Loops * Data Storage * Monitors * Software * * Designed For Kids * Tech Gadgets * Photography * Restaurant * View all * Explore Accessories * Music & Tech * * * AirPods * HomePod * Apple TV * AirTag * DJI * Beats * * Speakers * Headphones * Hobbies & Gaming * Loadshedding Essentials * * Smart Wellness Tech * Smart Home * Smart Toys * View all * Explore Music & Tech * Trade In * On Promo * Services * * * Our Services * iStore Support iStore offers the best possible Apple experience through expert advice and a wide range of exclusive services that ensure you get the most out of your Apple products for your personal, business and education purchases and upgrades. Trade in Trade in your previously loved iPhone, Mac, iPad, Apple Watch, Windows Laptop and more for a new product today Tech Support Book a tech appointment, trade in evaluation or battery and screen replacements at your nearest iStore Certified Repairs A full range of Apple Certified repairs available at iStore iStore Meets A Series of training sessions and events that help you get the most of your Apple products iStore inSure A fully comprehensive insurance package exclusive to iStore iCare Warranty Extended warranty or damage protection for added peace of mind Store locator FAQs Contact us * Stores * * Pre-Owned * Business * Education * Find a store Account My Cart 0 Items Items SHOPPING CART You have 0 items in your shopping cart. Explore iStore * Mac * iPhone * iPad * Apple Watch * AirPods * Accessories * iStore Cellular * On Promo * Gift Cards * Tech Support * My Account * WELCOME Already registered? If you have an account with us, please log in. Log In New Here? Registration is free and easy! Create an Account Skip to Content Search Search Search Business * Home * About us * Solutions * Cybersecurity * Digital Transformation * Financial Solutions * Mobility * Workforce Enablement * Offers * Tech Support * User Stories * Contact Us Let us be your technical support and continued solution You have made the decision to invest in the Apple ecosystem, so you should receive service and support from the people who know the technology best. iStore Business is South Africa’s leading Corporate Apple Support company offering its business clients a variety of distinct set up and maintenance options. This includes Zero Touch Deployment through to SLA’s, embedded support, skills transfer programs and remote support on an ad hoc basis. iStore Business Technical team will assist and ensure your Apple devices are smoothly embedded into your organisation. Whether you need to optimise your existing Apple environment or are setting it up new we will assist to make the journey as seamless and quick as possible. Deploy We will focus on ensuring your company is set up for Zero Touch Deployment enabling the ability to ship devices to a user at any location and have them connected, secured, provisioned and productive in the shortest possible timeframe. Manage Manage your Apple Fleet the simple and easy way using Apple Business Manager and MDM services. We are here to help you set it all up correctly to ensure all end points can be managed remotely. Support Apple Devices have been proven to require less long-term support. For those times that you do require support the iStore Business Technical team has a variety of options for you. Support Services 90 Day Free Tech Support: Remote support for all new clients when you purchase an iPad, iPhone, or MacBook from iStore Business. Available during business hours. This program includes: * General service desk escalations * Troubleshooting on anything Apple, including: * Printing * Backups * Accounts configurations * Software upgrades * Application installs and uninstalls * Compatibility testing * Integration planning * Deployment * Security CIS recommendations * Apple suite of applications * Apple Productivity including iCloud * Network Connectivity Technical Upskilling Program: Companies that prefer to keep skills in-house can opt for one of our upskilling programs. * Technical Webinars – monthly webinars covering all things Apple o How to Guides – series of how to guides on key topics such as Apple Business Manager, MDM, Security and more. * Knowledge Based Articles – creation of Knowledge based articles as required by your business * Embedded upskill program – 1-6 month onsite engineer focused on upskilling your support or project team Our Support SLA: * Ad hoc support on an hourly basis * Bundled Hours SLA support with agreed response times * Onsite Support* (Gauteng only) * Embedded Support for projects or long term Contact us for all your support needs and one of our business experts will get in touch with you. Contact us Our business team on your team Deployment Services Include: * Implementation and set up of Apple Business Manager * Investigation, implementation and set up of best MDM solution to meet company requirements * Identity provider configuration for service authentication (E.g., AD, Azure, Google etc) * Provisioning user profile and settings including endpoint restrictions and configurations * Set up of UAT (User acceptance testing) and upgrade path (New OS, Software updates etc) Management Services Include: * Ongoing device maintenance and profile management * Updates to production device configurations * Addition, updates, or removal application stacks * Upgrades to ID providers, services, and integration requirements * General MDM and endpoint maintenance for seamless productivity * Security – updating security configurations based on leading guidance documents from NIST, NASA, LANL, and SP * Security updates to end points For more information on our deployment and management services contact us today Contact us Apple Readiness Whether you are looking to optimise or set up from new an Apple Readiness Assessment looks at all key areas to ensure Apple can be smoothly integrated into your existing infrastructure and support programs. Technical Upskilling Program: * Application Gap Analysis – determine compatibility of existing applications. * Network Facilitation – Ensure network optimised for Apple Services, Accessibility, Security, Deployment and Support * Security Configuration – Enable Apple security stack to secure end point and integrate into existing end point security solutions * Performance Benchmarking – Set up and run benchmarking to determine productivity and performance gains vs existing fleet * Deployment and remote management – optimise or set up of Apple Business Manager, MDM solutions for zero touch deployment and ongoing remote management. Companies can opt for a quick snapshot assessment or a full Apple Readiness solution that does a deep dive into each element with a report provided with recommendations on each key area. Get your business Apple-ready with iStore Business, contact us today Contact us * Store Locator * Book a Repair * Contract Upgrades * Trade In * * COMPANY * About Us * Trading Hours * Store Locator * Careers * iStore Business * iStore Education * iStore Pre-owned * Corporate Social Partnership SHOP ISTORE * Shop Gifts Cards * Shop Mac * Shop iPhone * Shop Apple Watch * Shop iPad * Shop AirPods * Shop Accessories * Shop Home & Tech * Shop Cellular LEARN MORE * iStore Meets: Training & Events * One-to-One training * Blog SUPPORT * Contact Us * Technical Support * Online Returns and Refunds * Shipping and Delivery * Payment Methods Stay Updated Sign up for product and service updates here. Sign Up * Legal * Returns Policy * General Terms & Conditions * Repair Terms & Conditions * Promotion Terms and Conditions © 2024 iStore. All Rights Reserved. 06fbad4849fff7484b202793a59c200a181c34c674e1375ba37917b9e77f12a5 37.59.164.98 Close Checkout using your account Email Address Password Sign In Forgot Your Password? Checkout as a new customer Creating an account has many benefits: * See order and shipping status * Track order history * Check out faster Create an Account