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customercare.23andme.com Open in urlscan Pro
104.16.51.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://email.mg-system.23andme.com/c/eJxMkE1u3DAMhU8j72pYlP9m4UWK6XTbGwgciXbUmpIh0ZNOT1_YaYNs-b2PwHt-0gN2fUWTHhpoL6Npx-p1us8GvNc4X3...
Effective URL: https://customercare.23andme.com/hc/en-us
Submission: On December 15 via api from CA — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 13 IPs in 2 countries across 8 domains to perform 52 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is customercare.23andme.com. The Cisco Umbrella rank of the primary domain is 431675.
TLS certificate: Issued by R3 on December 10th 2023. Valid for: 3 months.
This is the only time customercare.23andme.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 9 104.16.182.73 13335 (CLOUDFLAR...)
3 7 104.16.51.111 13335 (CLOUDFLAR...)
14 104.18.70.113 13335 (CLOUDFLAR...)
2 104.16.250.67 13335 (CLOUDFLAR...)
1 23.34.164.175 16625 (AKAMAI-AS)
4 18.67.17.97 16509 (AMAZON-02)
1 1 104.16.53.111 13335 (CLOUDFLAR...)
2 172.253.62.97 15169 (GOOGLE)
1 23.198.75.122 16625 (AKAMAI-AS)
6 142.251.163.113 15169 (GOOGLE)
1 18.160.46.29 16509 (AMAZON-02)
7 18.67.39.74 16509 (AMAZON-02)
1 34.111.140.246 396982 (GOOGLE-CL...)
52 13
9    104.16.182.73 (None, )

ASN13335 (CLOUDFLARENET, US)
email.mg-system.23andme.com
www.23andme.com
api.23andme.com
7    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
customercare.23andme.com
14    104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
p23.zdassets.com
theme.zdassets.com
2    104.16.250.67 (None, )

ASN13335 (CLOUDFLARENET, US)
fast.fonts.net
1    23.34.164.175 (Philadelphia, United States)

ASN16625 (AKAMAI-AS, US)
PTR: a23-34-164-175.deploy.static.akamaitechnologies.com
cdn.optimizely.com
4    18.67.17.97 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-17-97.yto50.r.cloudfront.net
static.ada.support
1    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
23andme.zendesk.com
2    172.253.62.97 (United States)

ASN15169 (GOOGLE, US)
PTR: bc-in-f97.1e100.net
www.googletagmanager.com
1    23.198.75.122 (Mount Prospect, United States)

ASN16625 (AKAMAI-AS, US)
PTR: a23-198-75-122.deploy.static.akamaitechnologies.com
a27075387.cdn.optimizely.com
6    142.251.163.113 (United States)

ASN15169 (GOOGLE, US)
PTR: wv-in-f113.1e100.net
www.google-analytics.com
1    18.160.46.29 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-160-46-29.iad55.r.cloudfront.net
rollout.ada.support
7    18.67.39.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-39-74.yto50.r.cloudfront.net
23andme.ada.support
1    34.111.140.246 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 246.140.111.34.bc.googleusercontent.com
logx.optimizely.com
Apex Domain
Subdomains		 Transfer
16 23andme.com
email.mg-system.23andme.com — Cisco Umbrella Rank: 244686
customercare.23andme.com — Cisco Umbrella Rank: 431675
www.23andme.com — Cisco Umbrella Rank: 203049
api.23andme.com — Cisco Umbrella Rank: 51702
22 KB
14 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2043
p23.zdassets.com — Cisco Umbrella Rank: 35994
theme.zdassets.com — Cisco Umbrella Rank: 10940
380 KB
12 ada.support
static.ada.support — Cisco Umbrella Rank: 7971
rollout.ada.support — Cisco Umbrella Rank: 7905
23andme.ada.support — Cisco Umbrella Rank: 636499
176 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
21 KB
3 optimizely.com
cdn.optimizely.com — Cisco Umbrella Rank: 774
a27075387.cdn.optimizely.com
logx.optimizely.com — Cisco Umbrella Rank: 1439
111 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 36
205 KB
2 fonts.net
fast.fonts.net — Cisco Umbrella Rank: 3612
2 KB
1 zendesk.com
23andme.zendesk.com
914 B
52 8
Domain Requested by
8 static.zdassets.com customercare.23andme.com
static.zdassets.com
7 23andme.ada.support static.ada.support
23andme.ada.support
7 www.23andme.com p23.zdassets.com
7 customercare.23andme.com 3 redirects static.zdassets.com
customercare.23andme.com
6 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 theme.zdassets.com customercare.23andme.com
p23.zdassets.com
4 static.ada.support customercare.23andme.com
static.ada.support
2 www.googletagmanager.com customercare.23andme.com
www.googletagmanager.com
2 fast.fonts.net customercare.23andme.com
fast.fonts.net
2 p23.zdassets.com customercare.23andme.com
1 logx.optimizely.com cdn.optimizely.com
1 rollout.ada.support static.ada.support
1 a27075387.cdn.optimizely.com cdn.optimizely.com
1 api.23andme.com p23.zdassets.com
1 23andme.zendesk.com 1 redirects
1 cdn.optimizely.com customercare.23andme.com
1 email.mg-system.23andme.com 1 redirects
52 17
Subject Issuer Validity Valid
customercare.23andme.com
R3		 2023-12-10 -
2024-03-09		 3 months crt.sh
zdassets.com
E1		 2023-10-23 -
2024-01-21		 3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2023-05-05 -
2024-05-04		 a year crt.sh
cdn.optimizely.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-09-01 -
2024-09-04		 a year crt.sh
*.ada.support
Amazon RSA 2048 M02		 2023-12-01 -
2024-12-29		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-11-20 -
2024-02-12		 3 months crt.sh
23andme.com
Cloudflare Inc ECC CA-3		 2023-10-21 -
2024-10-20		 a year crt.sh
*.cdn.optimizely.com
GeoTrust RSA CA 2018		 2023-02-26 -
2024-02-28		 a year crt.sh
logx.optimizely.com
GTS CA 1D4		 2023-12-12 -
2024-03-11		 3 months crt.sh

This page contains 5 frames:

Primary Page: https://customercare.23andme.com/hc/en-us
Frame ID: 0F4522C6B1E1A975B821576D0B41812E
Requests: 42 HTTP requests in this frame

Frame: https://a27075387.cdn.optimizely.com/client_storage/a27075387.html
Frame ID: BCA0553DC9EFC7191DCFFDD96172CC2F
Requests: 1 HTTP requests in this frame

Frame: https://customercare.23andme.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/74bd6362/main.js
Frame ID: E4A7415F6E07181F007A12A2BF74F560
Requests: 2 HTTP requests in this frame

Frame: https://23andme.ada.support/embed/x-storage/b0e29e3/index.html
Frame ID: 9EEB6D8E6D240A878F38061FBFC07EB6
Requests: 3 HTTP requests in this frame

Frame: https://23andme.ada.support/embed/button/b0e29e3/index.html
Frame ID: AE88C27317FE68A4938C3149AF4BC1F0
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

23andMe Customer Care

Page URL History Show full URLs

  1. https://email.mg-system.23andme.com/c/eJxMkE1u3DAMhU8j72pYlP9m4UWK6XTbGwgciXbUmpIh0ZNOT1_YaYNs-b2PwHt-0gN2fUWTHh... HTTP 302
    https://customercare.23andme.com/?utm_source=retention&utm_medium=email&utm_content=23c_Email_Platform&utm_ca... HTTP 302
    https://customercare.23andme.com/hc HTTP 301
    https://customercare.23andme.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • optimizely\.com.*\.js
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

52
Requests

94 %
HTTPS

0 %
IPv6

8
Domains

17
Subdomains

13
IPs

2
Countries

915 kB
Transfer

2834 kB
Size

13
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://email.mg-system.23andme.com/c/eJxMkE1u3DAMhU8j72pYlP9m4UWK6XTbGwgciXbUmpIh0ZNOT1_YaYNs-b2PwHt-0gN2fUWTHhpoL6Npx-p1us8GvNc4X3rwrceLHjsy_dz0XYOzhypM0IDRoA00GmCs73N3p_vYGTfO2qBRbcPLl_IsQlyDweiZape4WqdXka0o86LgpuDm9iKJKTvM9Dl4UHPbhW1Je3akzDWTUJSQooL-AEw-7KzMlRjD-u_oUjxSylzBOPvtIPbHijKnzP8jyBuGJR7mb8noJMRFQe8eqWSnzBV3SYxCvj4_V3n6MywlS15-_lJts-XwQKFMKz5r3LaVgj-7iSDbU7HBfyxUazgnehm-f-161TZpl4-mkeRdi0nCHBwe_U57bMd20NB371yItxWFbESm6e35ZgvytpItgrIXm8lReJC3D_gbAAD__9cSnM0 HTTP 302
    https://customercare.23andme.com/?utm_source=retention&utm_medium=email&utm_content=23c_Email_Platform&utm_campaign=extracting&cvosrc=automated.email HTTP 302
    https://customercare.23andme.com/hc HTTP 301
    https://customercare.23andme.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://23andme.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
Request Chain 30
  • https://customercare.23andme.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://customercare.23andme.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/74bd6362/main.js

52 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
customercare.23andme.com/hc/
Redirect Chain
  • https://email.mg-system.23andme.com/c/eJxMkE1u3DAMhU8j72pYlP9m4UWK6XTbGwgciXbUmpIh0ZNOT1_YaYNs-b2PwHt-0gN2fUWTHhpoL6Npx-p1us8GvNc4X3rwrceLHjsy_dz0XYOzhypM0IDRoA00GmCs73N3p_vYGTfO2qBRbcPLl_IsQlyDwei...
  • https://customercare.23andme.com/?utm_source=retention&utm_medium=email&utm_content=23c_Email_Platform&utm_campaign=extracting&cvosrc=automated.email
  • https://customercare.23andme.com/hc
  • https://customercare.23andme.com/hc/en-us
27 KB
8 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba106b3282dce8a4066fb649c39e88a2bc3b6577d9f31064d8e0746386a7138c
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
EXPIRED
cf-ray
835ac85ebad853ef-YYZ
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Fri, 15 Dec 2023 01:06:13 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=3U70hS%2BjQJSsyf9eMpO29H6%2Bjl7PqlRwFeZodtNmnHH6K9TBv%2BqtNztmzDepvlhBgxRyH68FkA9pj7wJUqXtUpDaIPPLUNpExUrfYCsy4RJh3ekH6OrtR3UjaCDSpOGQ7UuslPvNzxorZA%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
835ac85ec31453ef-YYZ
x-runtime
0.163275
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-cfdb9fcbb-h4pn7
x-zendesk-processed-host-header
customercare.23andme.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
835ac85de98c53ef-YYZ
content-language
en-us
content-type
text/html; charset=utf-8
date
Fri, 15 Dec 2023 01:06:12 GMT
location
https://customercare.23andme.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Nt%2BxIrRW1es2W60QfLwhsfCO7mQcmGaaq%2F3z%2FLkndDtysfpfpJ%2FhqK1a0%2FSe7ucxvMnkRCE2KnZIwA2xoJsuHt0HnJNHTLdK2wqpwcBmauO8atpKCEkWPJfTwfkkoM8kpcNbdIFxOUhoqw%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
835ac85de98c53ef-YYZ
x-runtime
0.053832
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-cfdb9fcbb-c57qb
x-zendesk-processed-host-header
customercare.23andme.com
application-f897d93bd06b67f136ea5da710f56464.css
static.zdassets.com/hc/assets/ 		50 KB
9 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-f897d93bd06b67f136ea5da710f56464.css
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9ad448d0d9672487a2d7821e7c12b092282eb14c395bfcda618d3bc671d9184b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
Fri, 15 Dec 2023 01:06:13 GMT
x-amz-version-id
Kcd0ggzQYIDH8bp_13djh9ZxXHgxNUkg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
BNRWM028D6MMYCNM
age
132432
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
KeNUce3WFeHKWp5EIIa03NeoOvCxWUrpWqRTiBGLzoMTQw3PQ+kjkoCDuaQZqhk1Xmy8Zsw+Gks=
last-modified
Wed, 13 Dec 2023 12:14:55 GMT
server
cloudflare
etag
W/"3971b5e792f22d425667124dace193d6"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7w5evCAe2I%2BwjBxt3XBwd7FP91nCGvaJ7jwEB3qmy3WhD1tk6uVYc%2F24fSyLf6sVHmr4fb4f9B5HEUdA1xXFbsPI%2BbI%2BMRh6aA%2FwVt2Uac5EBG%2F2Iyg9Fk1gHLWjBrFzV99N%2B30%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
835ac860894138e2-YYZ
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 		9 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
Fri, 15 Dec 2023 01:06:13 GMT
x-amz-version-id
jTGUrqWkuFHwNoYn1Yt15_2Fvm6MgQq1
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
N44VCW3BGA2SSRN3
age
63018
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
oHr60DQshqRQeaF6CPL+xsiqxkieEvVJ+ZeI9wrVkq2cRtSeWaZPqcTAc14ow/pMcGiKGjz1uQ0=
last-modified
Wed, 29 Nov 2023 09:22:20 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=l6TqfLhbdX6srQ34JgoQ6HXqrS7P5Wk9U971S2QGM5KN7940x%2FbCpGx%2FlZ1ivSq0ghQl15KmfaHkOmZIcqtJR%2F9qM%2Br%2B4tldtzfeBRxRluG746wqZkNYREVsZktn%2F9cWvubnlDo%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
835ac860893f38e2-YYZ
style.css
p23.zdassets.com/hc/theming_assets/110137/389554/ 		105 KB
19 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://p23.zdassets.com/hc/theming_assets/110137/389554/style.css?digest=18280449921303
Requested by
Host: customercare.23andme.com
URL: https://customercare.23andme.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d7e0700da718e5f8cc1ca85f1d94de07f333f6bc19d23d13f1f7aadc504010be
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
Fri, 15 Dec 2023 01:06:13 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
30647
x-zendesk-origin-server
app-server-7db58f777b-qpplq
protocol
HTTP/1.1 always
x-request-id
81f8dc42d828175b-IAD
x-ua-compatible
IE=edge
x-runtime
0.018241
server
cloudflare
etag
W/"d7e0700da718e5f8cc1ca85f1d94de07"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=qB7msNUPbHNAGt6CzPIeD3NlGMUa1xT1PvKRx58TP5axMbXr2l9s208k%2F%2B40pHCwHBY7F5aG%2BeCSe%2BA55iFzRFeC0G4HfobS0NURvkA6r7iMn99p4uTOhq9aO4AMnIdTmI8%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p23.zdassets.com
cf-ray
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

x-amz-version-id
l0C0zNoNAipg1ced06WAUMjKgqlDhhWx
content-encoding
gzip
via
1.1 019b4503d2ffede0ae900992ff140770.cloudfront.net (CloudFront)
date
Thu, 14 Dec 2023 16:37:20 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
30535
x-amz-cf-pop
YTO50-P2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Wed, 13 Dec 2023 16:28:20 GMT
server
AmazonS3
etag
W/"51cc097b6d58a11a6aa758e72ee39e0a"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
2FMc3wZ0OutHQERuTOaVusxLdtvI8PdC2AxPG6G3iuxR93-BcUU8nw==
index.js
23andme.ada.support/embed/button/b0e29e3/ Frame AE88 		68 KB
25 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://23andme.ada.support/embed/button/b0e29e3/index.js
Requested by
Host: 23andme.ada.support
URL: https://23andme.ada.support/embed/button/b0e29e3/index.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.39.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-39-74.yto50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
975df11d64f5679d7eedc0d2c005506284204c16f8c748162b0751948181eb98
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://23andme.ada.support/embed/button/b0e29e3/index.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

x-amz-version-id
kDMU6Ia5KbhyGRk9XSF_QO15cMZrVcZJ
content-encoding
gzip
via
1.1 019b4503d2ffede0ae900992ff140770.cloudfront.net (CloudFront)
date
Thu, 14 Dec 2023 16:37:20 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
30535
x-amz-cf-pop
YTO50-P2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Wed, 13 Dec 2023 16:28:20 GMT
server
AmazonS3
etag
W/"9911a35ff5a8dfc65af06d0c473c66f6"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
33ZTRHDaAtnzZAVeGYg9_Bw3C3t2cNi9d6GKDL0_SIcPZtZor328xg==
sentry.b6985341d53aea5af72f.js
23andme.ada.support/embed/x-storage/b0e29e3/ Frame 9EEB 		83 KB
25 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://23andme.ada.support/embed/x-storage/b0e29e3/sentry.b6985341d53aea5af72f.js
Requested by
Host: 23andme.ada.support
URL: https://23andme.ada.support/embed/x-storage/b0e29e3/index.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.39.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-39-74.yto50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
804e9d42f244d50d3a24fc30ed5c688cb10dbd9d043e2b61da54c6c99919745b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://23andme.ada.support/embed/x-storage/b0e29e3/index.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

x-amz-version-id
GSH4KEM7ahSLG8I50s_ngGCNMDULSNKW
content-encoding
gzip
via
1.1 019b4503d2ffede0ae900992ff140770.cloudfront.net (CloudFront)
date
Thu, 14 Dec 2023 16:37:20 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
30534
x-amz-cf-pop
YTO50-P2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Wed, 13 Dec 2023 16:28:20 GMT
server
AmazonS3
etag
W/"aa693fab6d2dbff1fc92249379687a31"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
sJSIlR9FPjKyjx197o3nNEKiKqVdxPGupt8PYWTbbQsiZYn4cTTHnw==
index.js
23andme.ada.support/embed/x-storage/b0e29e3/ Frame 9EEB 		55 KB
20 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://23andme.ada.support/embed/x-storage/b0e29e3/index.js
Requested by
Host: 23andme.ada.support
URL: https://23andme.ada.support/embed/x-storage/b0e29e3/index.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.39.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-39-74.yto50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5d91dd30f9bbd9f8267a06e95120ffdf87acd62ddaf7bc3c68a2d5f9934d8339
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://23andme.ada.support/embed/x-storage/b0e29e3/index.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

x-amz-version-id
R1GLhDvRozJz_mj9lDwGXGtNakAkuPeA
content-encoding
gzip
via
1.1 019b4503d2ffede0ae900992ff140770.cloudfront.net (CloudFront)
date
Thu, 14 Dec 2023 16:37:19 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
30535
x-amz-cf-pop
YTO50-P2
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Wed, 13 Dec 2023 16:28:20 GMT
server
AmazonS3
etag
W/"6e87d793ab2ee8904ed8d175dc388231"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
cPLggltp73iZnoBfm_ExAhVzJj5LLUxQay8sD838GpyHbHHhtrZeFA==
events
logx.optimizely.com/v1/ 		0
487 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://logx.optimizely.com/v1/events
Requested by
Host: cdn.optimizely.com
URL: https://cdn.optimizely.com/js/27075387.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.111.140.246 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
246.140.111.34.bc.googleusercontent.com
Software
istio-envoy /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://customercare.23andme.com/
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

date
Fri, 15 Dec 2023 01:06:14 GMT
x-envoy-decorator-operation
events-smart-router.edp-prod.svc.cluster.local:8080/*
via
1.1 google
server
istio-envoy
access-control-allow-methods
POST,OPTIONS
content-type
text/plain
access-control-allow-origin
https://customercare.23andme.com
access-control-expose-headers
X-Requested-With,Content-Type,Accept,Origin,X-App-Trace-Id
access-control-allow-credentials
true
x-envoy-upstream-service-time
2
timing-allow-origin
*
access-control-allow-headers
X-Requested-With,Content-Type,Accept,Origin,X-App-Trace-Id,X-Optimizely-Strict
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
468aef3a-30b6-41a3-a9f5-eba211af8f8a
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=18575739&t=event&ni=1&_s=2&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=25&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1567122700.1702602374&tid=UA-25986670-13&_gid=1868716509.1702602374&gtm=45He3bt0n71KWSG3Nv71156043&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=366&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F120.0.6099.109%20Safari%2F537.36&gcd=11l1l1l1l1&dma=0&z=1882278792
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.251.163.113 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
wv-in-f113.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 14 Dec 2023 04:58:06 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
72488
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=18575739&t=event&ni=1&_s=3&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=50&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1567122700.1702602374&tid=UA-25986670-13&_gid=1868716509.1702602374&gtm=45He3bt0n71KWSG3Nv71156043&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=366&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F120.0.6099.109%20Safari%2F537.36&gcd=11l1l1l1l1&dma=0&z=1609771203
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.251.163.113 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
wv-in-f113.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 14 Dec 2023 04:58:06 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
72488
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&aip=1&a=18575739&t=event&ni=1&_s=4&dl=https%3A%2F%2Fcustomercare.23andme.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=XXXXX&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=scrolling_and_visibility&ea=scroll_depth&el=75&_u=aADAAAABAAAAACACI~&jid=&gjid=&cid=1567122700.1702602374&tid=UA-25986670-13&_gid=1868716509.1702602374&gtm=45He3bt0n71KWSG3Nv71156043&cd2=GA%20-%20Event%20-%20UA-25986670-13%20-%20Scroll%20Depth%20-%20Percent&cd4=GTM-KWSG3N&cd5=366&cd7=(not%20set)&cd8=(not%20set)&cd9=(not%20set)&cd10=(not%20set)&cd14=Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F120.0.6099.109%20Safari%2F537.36&gcd=11l1l1l1l1&dma=0&z=32780983
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.251.163.113 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
wv-in-f113.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://customercare.23andme.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 14 Dec 2023 04:58:06 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
72488
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

41 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| documentPictureInPicture function| $ function| jQuery undefined| _ object| optimizely number| startTime number| duration function| analyticsEvent function| analyticsSocial function| analyticsVPV function| analyticsClearVPV function| analyticsForm object| adaSettings object| Region object| dataLayer object| I18N object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime object| I18n string| __AdaEmbedLoaderVersion boolean| __AdaEmbedLoaderScriptLoaded object| adaEmbed object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal object| gaplugins object| gaData object| __SENTRY__ boolean| __AdaEmbedLoaded

13 Cookies

Domain/Path Name / Value
.23andme.com/ Name: _cfuvid
Value: YtbmWB4U57xb.WLGAPj_01QkualQ4CjD7qaa0Rfgl9I-1702602372578-0-604800000
customercare.23andme.com/ Name: _help_center_session
Value: ZEIwakpRRFdUUlV2QTQxRTIzYTZzWllLMCtkMjMwOXlZY0JjbVJmcXVqdTBoaXJyZWprVHZJQ3Z0SHlXbnhLcDFNUERuelpKNHN1dnMwTzZDcFU5Q0E9PS0tY2R5SkdSYlIxYmpDdktjcjRnMmpDQT09--287b4fed3a9b73e25f1cab11410aa0cf61de860f
.customercare.23andme.com/ Name: __cfruid
Value: 7177655eac14109a013759a0182297347597ce1c-1702602372
.fonts.net/ Name: __cf_bm
Value: LKLBgS14mZRL0JzhkghUfI1Ofe2UxMeppO7l.G3VbwY-1702602373-1-AVd0xp1qteDGnNWFJi6SwYdbzhxNOCBmn2tNc3Sj/ODq10GeY25bNTJ1E+3LxuEVFS1Ln8Akf3dA9ViEByk1lXI=
.23andme.zendesk.com/ Name: __cfruid
Value: dec280120d1e76174008b4eee58acfc4ea74473b-1702602373
.23andme.zendesk.com/ Name: _cfuvid
Value: SYhAuI7fmMGdbw5NMx0rD1XVyVAJPUMGbGFJaKdg59g-1702602373314-0-604800000
.23andme.com/ Name: optimizelyEndUserId
Value: oeu1702602373445r0.8721297418196188
.customercare.23andme.com/ Name: _cfuvid
Value: lkEaBd00GNRUjKUCbxgcryo_2Tbsjo4IYQ.6HGmXz1Y-1702602373608-0-604800000
.23andme.com/ Name: _ga_G330GF3ZFF
Value: GS1.1.1702602373.1.0.1702602373.0.0.0
.23andme.com/ Name: _ga
Value: GA1.2.1567122700.1702602374
.23andme.com/ Name: _gid
Value: GA1.2.1868716509.1702602374
.customercare.23andme.com/ Name: cf_clearance
Value: c01yO7962C5nHGr2GTv9qZo.P89hs6fXfHIsLg0._7U-1702602373-0-1-4c8a72e0.3040d99a.1b8b2d00-0.2.1702602373
.23andme.com/ Name: _gat_new13
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

23andme.ada.support
23andme.zendesk.com
a27075387.cdn.optimizely.com
api.23andme.com
cdn.optimizely.com
customercare.23andme.com
email.mg-system.23andme.com
fast.fonts.net
logx.optimizely.com
p23.zdassets.com
rollout.ada.support
static.ada.support
static.zdassets.com
theme.zdassets.com
www.23andme.com
www.google-analytics.com
www.googletagmanager.com
104.16.182.73
104.16.250.67
104.16.51.111
104.16.53.111
104.18.70.113
142.251.163.113
172.253.62.97
18.160.46.29
18.67.17.97
18.67.39.74
23.198.75.122
23.34.164.175
34.111.140.246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