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Protecting a third of the Fortune 500, over 4,000 partners, and more than 5
million lives


PROTECT TODAY. THRIVE TOMORROW.

Take control of your digital life with Allstate Identity Protection.
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Watch Allstate Identity Protection in action >



COMPREHENSIVE IDENTITY AND FINANCIAL PROTECTION IS ONLY A STEP AWAY

Technology allows us to do some pretty amazing things, but it also opens us up
to new risks. Each year, millions of Americans fall victim to identity theft —
and millions more have their personal information exposed.

Allstate Identity Protection is a better way to safeguard your data, identity,
and privacy. If fraud occurs, our specialists are available 24/7 to manage your
recovery and restore your identity.


LIVE YOUR BEST DIGITAL LIFEWITH ALLSTATE IDENTITY PROTECTION, YOU GET PEACE OF
MIND ONLINE — SO YOU CAN ENJOY ALL THE GREAT THINGS TECHNOLOGY HAS TO OFFER.
MEMBERS RECEIVE ACCESS TO:



ADVANCED FAMILY PROTECTION**

Our generous definition of family covers everyone “under roof and under wallet,”
and now with a Pro+ plan includes relatives 65+, regardless of where they live.

ENHANCED FINANCIAL PROTECTION

From detecting threats to your finances and credit to reimbursing funds† stolen
from your bank account, 401(k)s, HSAs, and more, we’ll help you secure a
brighter future.

FRAUD REMEDIATION AND RESTORATION

Our expert team is highly trained and certified to handle and remediate every
type of identity fraud case, helping you and your family save time, money, and
stress.

COMPREHENSIVE IDENTITY MONITORING

We provide advanced monitoring and near real-time alerts to help detect threats
to your identity and finances — so you can protect what you’ve worked so hard to
build.


GETTING STARTED IS EASY

 * SET UP YOUR ACCOUNT
   
   Log in through your portal to complete account setup.

 * ACTIVATE KEY FEATURES
   
   Explore Allstate Identity Protection and fully activate important features
   like credit monitoring.

 * LET US TAKE CARE OF THE REST
   
   If we detect anything suspicious with your personal and financial
   information, we’ll send an alert.


Previous
> "When my identity was stolen, the support provided in clearing things was
> phenomenal. I don't think I could have gotten through this without your
> assistance."
> Theresa K.

> "Your service makes us feel very secure. You detected an irregularity with
> some of our accounts in the past and because of that we were able to avoid
> many headaches."
> Susan K.

> "My remediation specialist was so wonderful! Two of my family members were
> victims of identity theft, including my one-and-a-half-year-old grandson.
> Allstate Identity Protection fixed both of their identities and saved us from
> all kinds of future heartache."
> Mark S.

> "The alerts I receive keep me informed about not only my own coverage but also
> that of my dependent children. I sleep well, reassured that my family’s credit
> and sensitive information are protected."
> Michelle B.

> "When my identity was stolen, the support provided in clearing things was
> phenomenal. I don't think I could have gotten through this without your
> assistance."
> Theresa K.

> "Your service makes us feel very secure. You detected an irregularity with
> some of our accounts in the past and because of that we were able to avoid
> many headaches."
> Susan K.

> "My remediation specialist was so wonderful! Two of my family members were
> victims of identity theft, including my one-and-a-half-year-old grandson.
> Allstate Identity Protection fixed both of their identities and saved us from
> all kinds of future heartache."
> Mark S.

> "The alerts I receive keep me informed about not only my own coverage but also
> that of my dependent children. I sleep well, reassured that my family’s credit
> and sensitive information are protected."
> Michelle B.

> "When my identity was stolen, the support provided in clearing things was
> phenomenal. I don't think I could have gotten through this without your
> assistance."
> Theresa K.

Next
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STILL HAVE QUESTIONS?

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TAKE CONTROL OF YOUR DIGITAL LIFE

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*Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a
subsidiary of The Allstate Corporation. Terms and conditions apply. Some key
features require additional activation.

**This extends to your dependent children, or other dependent family members,
who may or may not live with you but who are supported financially by you. Now
also includes parents, in-laws, and grandparents (65+) regardless of where they
live or whether they receive any financial support from our participants. There
is no age limit or floor for enrolled family members; from infants to seniors.

†Identity theft insurance covering expense and stolen funds reimbursement is
underwritten by American Bankers Insurance Company of Florida, an Assurant
company. The description herein is a summary and intended for informational
purposes only and does not include all terms, conditions and exclusions of the
policies described. Please refer to the actual policies for terms, conditions,
and exclusions of coverage. Coverage may not be available in all jurisdictions.


HOW ALLSTATE IDENTITY PROTECTION WORKS

Everything you need to get started.
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PROTECTING YOUR DIGITAL LIFE HAS NEVER BEEN EASIER


SET UP YOUR ACCOUNT

On your effective date, you’ll receive instructions to set up your login
information and password. Getting started is quick and easy.


ACTIVATE KEY FEATURES

You choose what information you want us to safeguard with our monitoring
features. The more you provide, the better we can help you.



ADVANCED FAMILY PROTECTION**

Our generous definition of family covers everyone “under roof and under wallet,”
and now with a Pro+ plan includes relatives 65+, regardless of where they live.

ALLSTATE DIGITAL FOOTPRINTSM*

Managing your privacy just got easier with a Pro+ plan. See a list of your
online accounts, learn if you’ve been affected by a data breach, and send
unsubscribe or delete data requests to companies.

CREDIT MONITORING*

View your credit report and score, and receive near real-time alerts for new
inquiries, accounts in collections, new accounts, bankruptcy filings, and more.

FINANCIAL MONITORING*

Take control of your finances with alerts triggered from sources such as bank
accounts, credit and debit cards, 401(k)s, HSAs, and other investment accounts.

DARK WEB MONITORING

Personal information leaked on the dark web can expose you to attacks from
multiple bad actors across all your accounts. We monitor and notify you of
potential exposures so you can take proactive precautions.

SOCIAL MEDIA MONITORING

Keep tabs on social media profiles for the whole family. We’ll notify you if any
accounts are hacked or taken over. Plus, we now monitor YouTube comments for
suspicious activity.


WE DO THE HEAVY LIFTING FOR YOU



WE REIMBURSE MANY OUT-OF-POCKET EXPENSES


Our $1 million identity theft expense coverage† means we’ll reimburse you for
many fraud-related expenses, including stolen funds, legal fees, or even
unplanned childcare costs.

WE RESOLVE IDENTITY THEFT

Our experts work in-house and are available 24/7. If you are the victim of fraud
or identity theft, a specialist will help you fully restore your identity. That
means you don’t have to figure out who to call or what forms to submit.

WE TAKE YOUR SECURITY SERIOUSLY

We’ve built our brand on protecting your personal information, and we’ve taken
every step to ensure your data is safe with us. In addition to offering
two-factor authentication, we also maintain industry-standard security
accreditations.

WE REMEDIATE PREEXISTING CONDITIONS††

Have an identity theft issue before you enrolled in an Allstate Identity
Protection employee benefit? Not a problem! We will help fully remediate your
identity theft at no extra cost.


TAKE CONTROL OF YOUR DIGITAL LIFE

sign in

*Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a
subsidiary of The Allstate Corporation. Some features are only available on
select plans, and require additional activation after enrollment. Terms and
conditions apply.

**This extends to your dependent children, or other dependent family members,
who may or may not live with you but who are supported financially by you. Now
also includes parents, in-laws, and grandparents (65+) regardless of where they
live or whether they receive any financial support from our participants. There
is no age limit or floor for enrolled family members; from infants to seniors.

†Identity theft insurance covering expense and stolen funds reimbursement is
underwritten by American Bankers Insurance Company of Florida, an Assurant
company. The description herein is a summary and intended for informational
purposes only and does not include all terms, conditions and exclusions of the
policies described. Please refer to the actual policies for terms, conditions,
and exclusions of coverage. Coverage may not be available in all jurisdictions.

††Allstate Identity Protection will help you restore and remediate your identity
resulting from preexisting conditions. However, stolen funds and expenses
related to identity theft prior to enrollment of Allstate Identity Protection
are not covered.


WHAT IS IDENTITY THEFT?

Identity theft occurs when someone uses your personal information without your
consent, whether it’s opening new credit accounts in your name, accessing your
financial accounts, or even using your healthcare information to receive medical
treatment.
sign in


EVERY 0 SECONDS AN IDENTITY IS STOLEN IN THE U.S.1

  0 BILLION+ STOLEN CREDENTIALS IN CIRCULATION ON THE DARK WEB.2


HOW DOES IDENTITY THEFT HAPPEN?IDENTITY THIEVES CAN OBTAIN YOUR PERSONAL
INFORMATION IN MANY WAYS. HERE ARE A FEW OF THE MOST COMMON.



DATA SHARING & TRACKING

While the data you share with companies may make life more convenient, it can
also be tracked, breached, or sold to third parties.

DATA BREACHES

You may trust companies to store your personal information, but sometimes they
experience a hack through weak or outdated security protocols.

CREDIT CARD SKIMMING

Hard-to-spot ATM skimming devices can extract credit card numbers and PINs,
which are then sold on the dark web.

PHISHING ATTACKS

Phishing emails may bait you into clicking a link or opening an attachment, and
giving away sensitive information.

SOCIAL MEDIA SCAMS

Social media accounts connect and inspire — but sharing too much can leave you
exposed to data theft or account takeover fraud.

USING PUBLIC WI-FI

Coffee shops are great places to work, but they also present opportunities for
hackers to access unsecured devices on the same network.


HOW IDENTITY THIEVES CAN USE YOUR INFORMATION

Tab through to see how


COLLECT YOUR TAX REFUND

If someone files your taxes before you do, they’ll get a return in your name —
possibly creating issues for years.


GET MEDICAL TREATMENT

If your healthcare information is stolen, someone can receive costly treatments
in your name.


OPEN ACCOUNTS IN YOUR NAME

Thieves use your info to get credit cards, cell phone accounts, and personal
loans in your name.


USE YOUR NAME WHEN ARRESTED

An imposter can claim to be you when cited for traffic or misdemeanor
violations, then fail to show up in court.




GET READY TO LIVE MORE CONFIDENTLY ONLINE

sign in

*Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a
subsidiary of The Allstate Corporation. Some features are only available on
select plans, and require additional activation after enrollment. Terms and
conditions apply.

1. Source: New York Times
(https://www.nytimes.com/2022/04/06/technology/personaltech/text-scam-spam.html)

2. From Exposure to Takeover: The 15 billion stolen credentials allowing account
takeover - Digital Shadows Photon Research Team


FREQUENTLY ASKED QUESTIONSHERE ARE ANSWERS TO THE QUESTIONS WE HEAR MOST OFTEN.


HOW DOES ALLSTATE IDENTITY PROTECTION WORK?

We use our proprietary software and human operatives to proactively monitor your
identity and alert you of potential fraudulent activity. Through Allstate
Identity Protection, you will also have the power to create financial thresholds
for debits from your bank accounts, allowing you to receive alerts for
potentially suspicious financial transactions outside of your set limits. We
monitor your credit reports and credit-related accounts to help determine if
someone is using your name fraudulently, and we monitor the dark web to check
for your compromised credentials that could lead to unauthorized account access.
While we can’t prevent fraud, we can and do alert you at its first known sign,
then remediate the fraud and restore your identity.

We know that tracking your own identity is cumbersome and filled with unknowns,
so we’re here to help take the burden off your shoulders so you can live your
life.


HOW DOES ALLSTATE IDENTITY PROTECTION HELP REDUCE THE RISKS OF MY IDENTITY BEING
MISUSED?

Our powerful technology helps detect when an identity may be at an elevated risk
for theft and allows us to help you take necessary precautions, including
placing fraud alerts, credit freezes, and reviewing credit reports. We go beyond
credit monitoring to search for suspicious activity, looking holistically at the
financial accounts you use, the social media accounts you log into, and other
data sources that could be compromised by others. This allows us to alert you of
fraud at its earliest signs.


WHAT TYPE OF SAFEGUARDS ARE USED TO PROTECT MY PERSONAL INFORMATION?

We know that protecting your information is of utmost importance. That’s why we
use security software to encrypt the information before and during its
transmission through the internet. We only allow information to be submitted for
transmission if your browser is compatible with our security software. If your
browser is not compatible, you will receive a message indicating your
transaction can be completed but at a lower level of security. No method of
transmission over the internet, or method of electronic storage, is 100% secure,
however. Therefore, we cannot guarantee its absolute security.


HOW DOES ALLSTATE IDENTITY PROTECTION COMPARE TO OTHER IDENTITY PROTECTION OR
CREDIT MONITORING SERVICES?

While Allstate Identity Protection’s service includes credit monitoring, we know
that credit is just one aspect of identity protection. We detect a more
expansive range of identity theft beyond the range of credit accounts. Allstate
Identity Protection’s identity monitoring looks for misuse not only of credit,
but also of high-risk transactions (suspicious non-credit activity such as
school loans and medical billing) and compromised credentials on the dark web,
including your financial and social media accounts.

Additionally, Allstate Identity Protection monitors the accounts you add, even
from multiple financial institutions, in one place instead of relying on each
bank’s individual fraud monitoring system. With Allstate Identity Protection,
you can place thresholds for financial activity on all of your existing bank
accounts, giving you greater insight into potentially fraudulent activity. If
you’d like more details on financial threshold monitoring, you can contact us
here.




HOW DO I KNOW MY IDENTITY IS SECURE?

Each month, we’ll email you your Identity Health level and notify you of any
active alerts. You’ll also receive notifications as soon as we detect an issue
or suspicious activity. If you believe the information is inaccurate, please
notify our remediation experts by selecting “Not me” in the portal or calling
the phone number on the alert.


WHEN DOES MY ALLSTATE IDENTITY PROTECTION COVERAGE BECOME EFFECTIVE?

If you receive Allstate Identity Protection as a voluntary benefit through your
employer, your coverage will begin on your employer’s effective date, which
could be immediate. Please contact your benefits provider for your plan’s
effective date.

While some features begin as soon as you enroll, for certain features to work,
such as financial threshold, credit monitoring and social media monitoring, you
will need to enter your account or additional information for us to begin
monitoring. Please visit our Terms and Conditions for more information regarding
product features. When you log in, the corresponding tabs for each feature will
be on the left side of your screen.


I’M HAVING TROUBLE LOGGING IN. WHAT SHOULD I DO?

If you’ve been through all the login steps and still cannot log in, please
contact Customer Service at 1.800.789.2720.


WHEN I ACTIVATE CREDIT MONITORING, WILL IT IMPACT MY CREDIT SCORE?

No, activating Credit Monitoring will not impact your credit score.

Viewing your own report and score within the Allstate Identity Protection portal
is considered a soft inquiry, which does not impact your score. This is
different from a hard inquiry, like applying for a new mortgage, which can
impact your credit score.


WHAT SHOULD I DO IF MY IDENTITY IS STOLEN OR I AM THE VICTIM OF FRAUD?

If you suspect you are a victim of fraud or identity theft, please contact
Customer Service as soon as possible. If we discover you’re a victim of fraud,
we’ll assign you a remediation specialist who will help manage your case and
fully restore your identity.

Our experts are not outsourced; they work in-house. Our remediation specialists
are Certified Identity Theft Risk Management Specialists (CITRMS®). They are
experts in identity restoration and are committed to doing the legwork to
restore your identity for you.


WHAT IF MY REMEDIATION SPECIALIST CAN’T REACH ME WHEN THEY SUSPECT I MIGHT BE A
FRAUD VICTIM?

If your account features are up-to-date and enabled, you’ll receive an email or
text message alert (according to your stated communication preferences) as soon
as we detect activity. We also send a monthly status email showing your Identity
Health status and any outstanding alerts you might have. You can view these at
any time by visiting your portal.

If your contact information was not included when you initially enrolled, you
will receive a welcome letter through the postal mail with instructions for how
to log in to your account, update your contact information, and fully enable all
your features.

Please keep your account updated with the most recent contact information and
preferred communication method so we can quickly alert you to any concerning
activity. If you have any trouble completing these tasks or receiving these
communications, please contact us. If your account is not properly updated with
your most recent contact information, you may not receive fraud alerts.


DO YOU PROVIDE A CREDIT REPORT?

If you have Allstate Identity Protection as a benefit (Pro, Pro+, and
Pro+Cyber), yes. We provide you with a VantageScore 3.0 credit score and credit
reports. Please visit our Terms and Conditions for more information regarding
product features.


IS THE CREDIT SCORE YOU PROVIDE AS A BENEFIT THROUGH ALLSTATE IDENTITY
PROTECTION MY FICO SCORE?

The credit score you see in your dashboard is not your FICO score. The score you
see on your Credit Monitoring tab comes directly from TransUnion; our industry
calls it your VantageScore 3.0 score, and it ranges from 300 to 850. Financial
sectors commonly use your FICO score to determine creditworthiness. FICO and
VantageScore 3.0 scores both range from 350 to 850, and while they both follow
similar rules, a FICO score also accounts for your Equifax and Experian scores.

To get a better idea of where your credit score stands, we encourage you to
review the changes to the VantageScore 3.0 score we provide in your Allstate
Identity Protection portal.


WHY IS MY CREDIT MONITORING SCORE DIFFERENT THAN THE SCORE MY BANK PROVIDES?

Before opening a line of credit or taking out a loan, it’s always best to ask
what credit score the financial institution will use to determine credit
worthiness. Your bank may be pulling a different type of score (one that has a
different low and high) than the one Allstate Identity Protection provides. For
example, your bank may have pulled a VANTAGE score if it was assessing your
eligibility for a financial product or loan. A VANTAGE score goes up to 990,
while the VantageScore 3.0 score Allstate Identity Protection provides tops out
at 850. This is why your credit score may differ from other sources.


WHAT IS DARK WEB MONITORING?

The underground internet, also called the deep web or dark web, is where
cybercriminals illegally store and sell Personal Identifiable Information (PII).
We utilize human operatives and artificial intelligence to search the dark web
for your data. We alert you immediately if we discover personal information,
like an email address, credit card numbers, and even passwords you use.


WHO IS INCLUDED IN THE FAMILY PLAN?

The Allstate Identity Protection benefit is only available to those who have a
Social Security number and reside in the U.S. Contact Customer Service or your
benefits department to determine if your family members are eligible for
coverage. There is no age limit or floor for enrolled family members, so from
infants to adult children you support are covered. And now with a Pro+ family
plan, coverage also includes participant’s parents, in-laws, and grandparents
over the age of 65 — regardless of where they live or whether they receive any
financial support from the participant. You may not enroll your spouse or other
family members or dependents who are over the age of 18 into credit monitoring.
Any such spouse, adult family member or adult dependent must register for credit
monitoring and pass identity verification separately.


WHAT IF PEOPLE OUTSIDE OF MY HOUSEHOLD WANT TO ENROLL?

Family member coverage extends to your dependent children, or other dependent
family members, who do not reside with you but who are supported financially by
you. Also included in Pro+ family plans are parents, in-laws, and grandparents
(age 65+) regardless of where they live or whether they receive any financial
support from our participants. You can contact us here for more information
about plan specifics and potential additional costs.


WILL I STILL BE COVERED IF I NO LONGER WORK AT MY COMPANY?

If you leave your company and reside in the U.S., you can still keep your
coverage. Simply contact a member of our Customer Service team. Keep in mind,
pricing may vary.


IS THERE AN AGE LIMIT FOR CHILDREN TO ENROLL?

There is no age limit or floor for children to enroll in Allstate Identity
Protection.


WHAT SHOULD I DO IF I HAVE QUESTIONS AFTER I ENROLL?

If you have any questions after you enroll, please contact our Customer Service
team, who are available 24/7, at 1.800.789.2720. You can also email us at
customercare@aip.com.


WHAT INTERNET BROWSERS DO YOU SUPPORT?

We currently support the following internet browsers: Firefox 17+, Chrome 25 +,
Safari 5.1+, and Internet Explorer 11. We recommend you update your browser if
it is older than those we support, as older versions may not have security
features as the newest versions.


DO I NEED AN EMAIL ADDRESS TO RECEIVE ALERTS OR MANAGE MY ACCOUNT?

Yes, an email address is mandatory to receive alerts and manage your account.


WILL I ONLY RECEIVE AN ALERT VIA EMAIL? ARE TEXT AND PHONE OPTIONS?

You can choose to receive alerts via email, email and text, and text only. You
can manage your contact preferences in your account by logging into your
Allstate Identity Protection portal, clicking your name in the top right corner,
selecting Account Settings, and setting your alert preferences.









WHAT IF I DO NOT WANT FAMILY MEMBERS TO HAVE ACCESS TO MY PERSONAL INFORMATION?

Our Family Plan provides a portal that enables you and your authorized family
members to access and manage the Products from one account. By creating a family
account, you grant account access to all authorized family members to view
alerts, reports, scores and other disclosures made through your account. If you
or other family members do not want shared family access, please contact our
Customer Service team. They will be able to create separate login information
for you and your family members so you can keep your personal information
private.


DO YOU HAVE SPANISH SERVICES?

Yes, we have Spanish-speaking Customer Service members and Remediation
Specialists.


DO I HAVE TO ACTIVATE ALL THE FEATURES ON MY ACCOUNT?

No, but we highly recommend activating many of our features so we can better
monitor your information. There are no additional costs in activating the
features on your account.




DO I NEED IDENTITY THEFT PROTECTION? WON’T MY BANK OR CREDIT CARD COMPANY COVER
ME?

Your financial institution’s fraud reimbursement may not be as robust as you
think. Banks may reverse a fraudulent charge, but the consequences of identity
theft can follow you and your family for years — affecting online accounts,
credit, loans, taxes, even government benefits.

Over two thirds of identity fraud victims report their financial institution did
not resolve their fraud.


STILL HAVE QUESTIONS?

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