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Why Insightech
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DIAGNOSE WHERE AND WHY USERS STRUGGLE TO CONVERT ON YOUR WEBSITE

Insightech helps you swiftly pinpoint and prioritise website issues to discover
new opportunities that enhance user experience and drive higher conversion
rates.

Learn more

A few of our customers 👇



CASE STUDY: BLUE BUNGALOW

Key Results with Insightech:

✔️ 4X higher conversion rate across mobile and desktop for users who viewed
customer reviews

✔️ Significantly reduced time developers spent identifying site issues

📖 Read Case Study



SUPERCHARGE YOUR DATA. AMPLIFY YOUR RESULTS.

Integrate Insightech with your preferred analytics, A/B testing solutions, and
BI tools for real-time insights.

Elevate your digital strategies by combining the best of both worlds: existing
capabilities and Insightech’s dynamic data lake.

Learn more




‍CLEAR INSIGHTS FOR OPTIMISING DIGITAL EXPERIENCES


DISCOVER AND RECREATE CUSTOMER ISSUES ON YOUR WEBSITE

With Insightech, digital teams effortlessly identify and recreate website
issues, measure their financial impact and share actionable insights for rapid
resolution.
‍
✅ Free text search to uncover unknown website issues (such as error text)
without relying on customer feedback.
‍
✅ Powerful search and segmentation to relive user encounters with errors.
‍
✅ Assess the direct effect of issues on conversion rates and revenue.


Learn more



FIND OPPORTUNITIES FOR IMPROVEMENT ON YOUR WEBSITE

Insightech provides clear insights for digital teams looking to optimise page
templates and forms as well as content and features on those key touchpoints.
Dive deep into page interactions, share insights seamlessly with stakeholders
and implement design improvements that truly resonate.
‍‍
✅ In-depth page behaviour analysis to understand what happens next

✅ Click maps and scrolling heatmaps

✅ Form analysis tools


Learn more


MEASURE THE SUCCESS OF YOUR WEBSITE RELAUNCH / REPLATFORMING

Identify if users interact with recent changes - then quantify conversion rate
and revenue impact for internal stakeholders.
‍
✅ Get clear insights into user interaction on page (such as Rage Clicks)

✅ Track the performance of each website release over time by quantifying $ value
impact

✅ Learn what's different between the old and the new design to find
opportunities for improvement


Learn more



GET INSIGHTS INTO UNEXPECTED CONVERSION RATE CHANGES

Quickly identify the digital experience drivers behind unexpected conversion
rates changes on your website. Identify where the change happened in the
purchase journey, what caused it and understand the dollar value impact.
‍‍
✅ Analyse the experience of users at any step in your conversion funnel

✅ Quantify the conversion rate and revenue impact of the recent change

✅ Setup automated anomaly detection to get alerted to changes on your website


Learn more


APAC LOVES US FOR DIGITAL EXPERIENCE INSIGHTS🎉




IT’S YOUR TURN TO IMPACT REVENUE

Get to the bottom of why revenue drops before people come knocking. Lift
conversion rates and put a smile on your face again.


Get a demo



EVENT TRACKING DOESN'T HAVE TO BE A HOUSE OF CARDS

Stop worrying if the latest website change broke tracking for a random custom
event. Track everything with just a single line of code. Spend less time on
maintenance and more on finding valuable insights.

Get a demo




GET THE HUMAN STORY

Visualisations enhance your ability to tell clear, concise stories no matter how
complex the funnel is. Understand how the digital experience impacts your
conversion rate.


Get a demo



CUSTOMER STORIES

Page Redesign and Identifying Conversion Drop Diagnosis

Key Results:
‍
✅ Restored $750,000 of monthly revenue lost due to digital experience friction.

✅ Within 2 hours was able to understand why digital friction was impacting
website sales.


Case Study

Page Redesign and Identifying Conversion Drop Diagnosis

Key Results:
‍
✅ 16X ROI in incremental revenue opportunity.

✅ Clear understanding of what page content impacts conversions the most.


Case Study

Identifying Website Errors and Conversion Drop Diagnosis

Key Results:
‍
✅ Uncovered $600k of missed revenue opportunities with Insightech.

✅ Replicating website technical errors impacting conversions and easily sharing
them with developers to fix.


Case Study
"Attribution at your fingertips"


KENNETH PHOON

Data Manager

> "Insightech gives a much clearer picture of our upstream data without the need
> for complex implementations or setup. Pair that up with direct access to raw
> data, you have a very powerful tool at your fingertips.
> 
> On top of analysing traffic to the website, Insightech went outside of their
> scope of work to assist with building related customised projects to cater to
> unique problems faced."


"POWERFUL TOOL THAT HELPS YOU UNLOCK REVENUE OPPORTUNITIES"


‍CHRISTELLE

"Insightech is a super user-friendly tools and in just a few clicks you can
unlock powerful insights than unlock UX opportunities, tech opportunities and
attribution opportunities which ultimately drive increase in revenue. Besides
the support team and account management is amazing, you get an elaborate answer
super quickly. Besides you have access to raw data which if you have the tech
skills can leverage to answer even more questions or build reporting. Finally
this team is the most passionate on the market. We've found leaks in our funnel,
we found technical issues on the website, our customer service used it to replay
sessions done by customers who were complaining and as a support to understand
what went wrong."



"HIGHLY RECOMMENDED"


‍HAMISH

"Incredible amounts of depth coupled with amazing staff. The insights (no pun
intended) provided by Insightech are unique in the Martech space! Awesome
product. Insightech gives us an excellent alternative way to view our customer
interactions when compared to traditional event based analytics platforms like
Mixpanel. It's giving us powerful investigation tools when we need answers on
specific customer behaviour questions."



"GREAT TOOL, GREAT TEAM, EXCELLENT SUPPORT"


SURAJ

"Insightech is a great tool in terms of understanding customer behaviour,
identifying errors on the website, improving conversion and overall enhancing
customer experience. The replay tool is a personal favourite in identifying
customer journey and experience. The passionate team at Insightech - things get
actioned immediately and any feedback on the tool is received well and
implemented to suit the client's need. Insightech is helping us solve gaps in
customer journey and analytics."



"EXCELLENT TOOL"


‍HAYDEN

"The ability to trouble shoot issues, monitor new features and improve the CX
across our sites. Easy to use and extract insights that return real value for
us. Troubleshooting customer issues & monitoring newly released features. It
makes the digital teams job easy!"



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