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Avenue de l'Europe
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Tel. +33 (0)3 88 41 20 00
www.coe.int
EUROPEAN DIRECTORATE FOR THE
QUALITY OF MEDICINES & HEALTHCARE


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FAQ & HELPDESK - EDQM ALL ACTIVITIES




 HOW TO CONSULT THE EDQM FAQS?

To consult the FAQs, click on the following link: EDQM FAQs

The Frequently Asked Questions (FAQs) cover all the EDQM's activities. More than
200 FAQs have been identified and organised into 11 different topics.

Top 5 Most Frequently Asked Questions

 * The Content of a European Pharmacopoeia monograph or a General Chapter
 * EDQM electronic Publications – Technical Support
 * Ordering an EDQM Reference Standard
 * Certification of Pharmaceutical Substances (CEP)
 * General information on Reference Standards


HOW TO CONTACT THE EDQM VIA THE HELPDESK?

To contact the EDQM, you need to create an account and to select the topic of
interest to access a specific form.

To access the HelpDesk portal click on the following link: EDQM HelpDesk

For more information on using the HelpDesk, please consult the Manual.

Despite the current healthcare crisis and the preventive measures taken at
national level, we will continue to do our utmost to provide you with the best
possible service. However, please note that there may nonetheless be delays in
the processing of your requests. 
We apologise for any inconvenience this may cause and thank you in advance for
your understanding.

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