www.orientaltrading.com Open in urlscan Pro
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 1. 
 2. Help
 3. Privacy Policy


PRIVACY POLICY


Our Privacy Policy
We understand that you want to know what we do with your info. Our Privacy
Policy describes how we collect, use, share, and safeguard the info that you
give us or that we collect about you. We've summarized key elements of our
Privacy Policy here for your convenience. This summary should be read in
conjunction with our full Privacy Policy.


WHAT INFO DO WE COLLECT?

We collect info you give us, about your use of our products and services, and
about your interactions with us. We also obtain info about you from other
companies, such as an updated delivery address from one of our shippers. Learn
more about the info we collect.


HOW DO WE USE YOUR INFO?

Among other things, weuse your info to communicate with you, collect payment for
products you purchase, respond to your questions, send information, promotions,
and catalogs to you, and to customize your shopping experience. Learn more about
how we use your info.


HOW DO WE SHARE YOUR INFO?

We want to be clear about what we're doing with your info. For instance, we do
not rent or sell your email address, but we may use it as described in our
Privacy Policy and share it with our affiliated businesses and vendors, and with
merchants whose websites link with ours. Learn more about how we share your
info.


WHAT ARE "COOKIES" THAT WEBSITES LIKE OURS USE?

Cookies and other tracking technologies are small files of information that we
or third parties pass to your hard drive and collect info so that our systems
can recognize when you return to our website and track your use of our website,
which helps you complete your order and helps us tailor your website experience
to you. Learn more about cookies we use.


WHAT CHOICES DO YOU HAVE ABOUT USES OF YOUR INFO, AND HOW CAN YOU UPDATE YOUR
ACCOUNT INFO?

You have choices about how we reach you with marketing and whether certain types
of info may be shared for marketing purposes. We provide methods for you to
access, review, and update your account information. Learn more about your
choices.


HOW DO WE PROTECT YOUR INFO?

We have a variety of safeguards in place to help protect your info against
unauthorized access, use, or disclosure. Learn more about how we protect your
info.


DO YOU HAVE SPECIFIC RIGHTS UNDER PRIVACY LAWS IN THE UNITED STATES?

You may have additional rights under state laws, including California, Colorado,
Connecticut, Nevada, Utah, and Virginia privacy laws. Learn more about specific
state laws.


PRIVACY POLICY

Effective Date: January 1, 2023
Last Updated: February 17, 2023


INTRODUCTION

We respect the privacy of your information. This Privacy Policy is designed to
assist you in understanding how we collect, use, share, and safeguard your
information. This Privacy Policy applies to individuals who access this website
("Site") and the services provided through our catalogs and Site (collectively,
"Services").

From time to time, we may change this Privacy Policy. If we do, we will post an
amended version on this webpage. Please review this Privacy Policy periodically.

This Privacy Policy covers the following topics:

 1.  Information We Collect
 2.  How We Use Your Information
 3.  How We Share Your Information
 4.  Cookies and Other Tracking Technologies
 5.  "Do Not Track" Signals
 6.  Choices About Your Information
 7.  Security
 8.  Third Party Links
 9.  Children's Privacy
 10. US State Specific Disclosures
 11. Notice To California Residents
 12. Accessibility
 13. How To Contact Us


1. INFORMATION WE COLLECT

We collect Personally Identifiable Information from you through your use of the
Site and Services. "Personally Identifiable Information" is individually
identifiable information about an individual consumer that we collect and that
we maintain in an accessible form. We collect the following types of Personally
Identifiable Information:

INFORMATION YOU PROVIDE

We may collect the following Personally Identifiable Information that you
voluntarily provide to us in using our Site and Services:

 * Create an Account: When you create an account with us, you will provide us
   with certain information including your name and email address, and you will
   create a password.
 * Place an Order: When you place an order with us, you will provide us with
   your name, mailing address, phone number, email address, and payment
   information (e.g., credit or debit card number). If you place an order for a
   custom-made product, you have the option to provide us with additional
   information, such as your date of birth, a photograph, or other event
   details.
 * Request a Catalog: When you request a catalog from us, you will provide us
   with your name, email address, and mailing address. You may choose to provide
   us with your phone number and the name of your business/organization.
 * Enter a Contest or Giveaway: If you enter into one of our contests or
   giveaways, you will provide us with your name, email address, mailing
   address, telephone number and other information depending on the promotion.
 * Chat with Us: If you use our Live Chat feature, you will provide us with your
   email address, first name, and any information you choose to provide in your
   chat message. Our Live Chat feature is provided by a third-party chat
   provider. The chat provider maycollect, record, and store the information you
   provide in the chat.
 * Apply for a Job: If you apply for a job with us, you will provide us with
   your name, email address, telephone number and other information as required
   for the position. We use a third party to collect this information. If you
   use our Recruiting Assistant chatbot feature, you will provide us with any
   information you choose to provide in your chat message. Our Recruiting
   Assistant chatbot feature is provided by a third-party chatbot provider. The
   chatbot provider may collect, record, and store the information you provide
   in the chat.
 * Otherwise Interact with our Site or Services: When you log-in to your
   account, send us any feedback, questions, comments, suggestions, ideas, or
   interact with us in any way, you may need to provide us with your log-in
   information, name, email address, and/or phone number.

INFORMATION AS YOU NAVIGATE OUR SITE

We automatically collect certain Personally Identifiable Information through
your use of the Site and Services, such as the following:

 * Usage Infromation: For example, the pages on the Site you access, the
   frequency of access, and what you click on while on the Site.
 * Device Information: For example, hardware model, operating system,
   application version number, and browser.
 * Mobile Device Information: Aggregated information about whether the Site is
   accessed via a mobile device or tablet, the device type, and the carrier.
 * Location Information: Location information from Site visitors on a
   city-regional basis.

THIRD PARTY INFORMATION

In some cases, we may receive certain Personally Identifiable Information from
you about a third party. For example, as part of our ordering process for
custom-made products, you may provide the name, date of birth, and/or photograph
of a third party. If you submit any Personally Identifiable Information about
another individual to us, you are responsible for making sure you have the
authority to do so and to allow us to use their Personally Identifiable
Information in accordance with this Privacy Policy.

We also may receive and use Personally Identifiable Information about you from
other sources and add it to our account information. For example, we might get
an updated delivery address from one of our shipping providers.


2. HOW DO WE USE YOUR INFORMATION

We use the Personally Identifiable Information we collect to provide the
Services to you, to improve our Site and Services, and to protect our legal
rights. In addition, we may use the Personally Identifiable Information we
collect to:

 * Process your account registration;
 * Process and fulfill your order;
 * Review your job application;
 * Contact you regarding our products and services that we feel may be of
   interest to you;
 * Communicate with you about our Site or Services or to inform you of any
   changes to our Site or Services;
 * Provide support;
 * Maintain and improve our Site and Services;
 * Protect the security and integrity of our Site and Services;
 * Investigate, prevent, or take action regarding illegal activities, suspected
   fraud, situations involving potential threats to the physical safety of any
   person, or violations of our Terms of Use, and to otherwise fulfill our legal
   obligations;
 * Monitor compliance with and enforce this Privacy Policy and any other
   applicable agreements and policies;
 * Defend our legal rights and the rights of others;
 * Fulfill any other purposes for which you provide it, or any other purpose we
   deem necessary or appropriate;
 * Efficiently maintain our business; and
 * Comply with applicable law.

We collect the info you give us, and we use it to help you.

You know that we collect and maintain some of your information. For example, you
provide your name, address, phone number, email address, credit card information
and other data when you place an order, enter a contest or giveaway, request a
catalog or make use of other aspects of our website. What do we do with this
information? Among other things, we use that info to communicate with you,
collect payment for products you purchase, respond to your questions, send
information, promotions and catalogs to you, and to customize your shopping
experience. We also may receive and use data about you from other sources and
add it to our account information. For example, we might get an updated delivery
address from one of our shippers.

You gave us your email address. What is it used for?

We may use your email address to communicate with you and for our promotional
email marketing. You should notice amazing deals and promotions in your in-box!
But if your emails are getting too cluttered and you'd like to unsubscribe from
receiving those promotional emails, then you can find out how to unsubscribe by
clicking here. Instructions on unsubscribing are also included in every email.

We know your address. What do we do with that?

Because we have your mailing address, we may send you catalogs packed full of
fun and amazing values. Just an FYI, you might receive our catalogs and other
catalog titles from us or our affiliates. From time to time, our catalog mailing
list may be shared, rented or exchanged with other responsible businesses,
vendors and service providers. If you do not want your name shared with
businesses unaffiliated with us or if you do not want to receive our catalogs,
please call 1-800-348-6483 or fax us at 1-800-327-8904. Just know that it may
take us two to four weeks to remove your name from our list. Our mailing address
is 5455 South 90th Street, Omaha, Nebraska 68127.

Navigation and IP Addresses.

When you visit our website we also collect, store and use information about your
utilization and navigation of our website, including browsing history, and you
consent to our collection, storing and use of such information. This information
helps us to design the website to better suit our customers' needs, draw
inferences about our customers' interests and provide targeted advertising by us
or third parties. We may use your IP address and share it with service providers
or other third parties to help diagnose problems with our server, administer the
website, analyze trends, track visitor movements, and gather broad demographic
information that assists us in identifying visitor preferences.

What are "cookies" that websites like ours use?

Cookies are programs that we or third parties pass to your hard drive and
collect information so that our systems recognize your browser and track your
use of our website, which helps you complete your order and helps us tailor your
website experience to you, diagnose problems, collect information about the use
of our website and administer our website. For example, our website uses cookies
to keep track of your shopping cart and order history, including when you have
abandoned your cart, to send you cart reminder text messages. We also use
cookies to give us hints about your interests in our websites, which will help
us to better serve you and to personalize your shopping experience.

We have rules and limits about sharing your personal information.

We want to be clear about what we're doing with your information:

 * We do not rent or sell your email address, but we may use it as described in
   this policy and share it with our affiliated businesses, vendors and service
   providers, and with merchants whose websites link with ours.
 * We may share, sell, transfer or assign customer information in connection
   with a merger, consolidation, sale of assets, joint venture, partnership,
   consulting engagement, service provider, or other business transaction or
   contract.
 * If you consented to receive SMS marketing text messages, we do not share
   with, rent or sell your cell phone number to unaffiliated third parties for
   their own marketing purposes, but we may use it as otherwise described in
   this policy.
 * We will also share your customer information with OTC+ merchants from whom
   you purchase products.
 * Third-party businesses may also use or have access to your information when
   we engage them to send mail and email, analyze data and customer lists,
   conduct marketing, process accounts receivable, and other functions. That
   information may include your IP address, navigation and browsing history, and
   details about your purchases, and it may be used to target advertising on
   other sites or applications. You can opt-out of receiving targeted
   advertisements by visiting one of the following websites:
   * Network Advertising Initiative (NAI): www.networkadvertising.org/choices
   * Digital Advertising Alliance (DAA): www.aboutads.info
 * Some internet browsers have a "Do Not Track" (DNT) feature that lets you tell
   websites that you do not want to have your online activities tracked. We
   currently are not able to interpret or respond to DNT signals, but we do
   provide you the option to opt-out of interest-based advertising outlined in
   the paragraph above.


3. HOW WE SHARE YOUR INFORMATION

We may share the Personally Identifiable Information we collect about you in the
following ways:

 * With vendors who perform data or Site-related services on our behalf (e.g.,
   email, hosting, maintenance, backup, analysis, marketing, etc.);
 * With vendors to prepare, deploy and analyze advertising content;
 * To the extent that we are required to do so by law;
 * In connection with any legal proceedings or prospective legal proceedings;
 * To establish, exercise, or defend our or a third party's legal rights,
   including providing information to others for the purposes of fraud
   prevention;
 * With any person who we reasonably believe may apply to a court or other
   competent authority for disclosure of that Personally Identifiable
   Information where, in our reasonable opinion, such court or authority would
   be reasonably likely to order disclosure of that Personally Identifiable
   Information;
 * With any other person or entity as part of any business or asset sale, equity
   transaction, merger, acquisition, bankruptcy, liquidation, or similar
   proceeding, or in preparation for any of these events;
 * To complete a transaction, provide a product or services or perform a
   contract;
 * To perform research and analysis for marketing, user experience,
   technological or product development purposes;
 * With any other person or entity where you consent to the disclosure; and
 * For any other purpose disclosed by us when you provide the Personally
   Identifiable Information or for any other purpose we deem necessary,
   including to protect the health or safety of others.


4. COOKIES AND OTHER TRACKING TECHNOLOGIES

Like many other companies, we use cookies and other tracking technologies (such
as pixels and web beacons) (collectively, "Cookies"). To learn more about how we
use Cookies and your choices regarding our use of Cookies, please see our Cookie
Policy.


5. "DO NOT TRACK" SIGNALS

Some internet browsers incorporate a "Do Not Track" feature that signals to
websites you visit that you do not want to have your online activity tracked.
Given that there is not a uniform way that browsers communicate the "Do Not
Track" signal, our Site does not currently interpret, respond to, or alter its
practices when it receives "Do Not Track" signals.


6. CHOICES ABOUT YOUR INFORMATION

REVIEW AND REQUEST CHANGES TO YOUR INFORMATION

You may use your account to access, correct, or view certain Personally
Identifiable Information we have collected and which is associated with your
account. Our marketing emails also provide a link for you to update your email
address.

MARKETING COMMUNICATIONS

To opt out of our marketing emails, you can click to unsubscribe. You may also
unsubscribe by clicking the unsubscribe link included in the footer of our
emails.


7. SECURITY

We maintain commercially reasonable security measures to protect the Personally
Identifiable Information we collect and store from loss, misuse, destruction, or
unauthorized access. However, no security measure or modality of data
transmission over the Internet is 100% secure. Although we strive to use
commercially acceptable means to protect your Personally Identifiable
Information, we cannot guarantee absolute security.


8. THIRD PARTY LINKS

The Site may contain links that will let you leave the Site and access another
website. Linked websites are not under our control. Except as stated below, this
Privacy Policy applies solely to Personally Identifiable Information that is
acquired by us on this Site. We accept no responsibility or liability for these
other websites.


9. CHILDREN'S PRIVACY

The Site is not intended for children under 13 years of age. We do not knowingly
collect, use, or disclose personal information from children under 13.


10. US STATE-SPECIFIC DISCLOSURES

For a discussion of the categories of personal data we process, the purposes for
our processing, the categories of personal data that we share with third
parties, and the categories of third parties with whom we share personal data,
please see Sections 1 through 3, above, and Section 11, below.

Depending on the state in which you reside, you may have certain privacy rights
regarding your personal data. If you are a California resident, please see our
Notice to California Residents Section below. For other state residents, your
privacy rights may include (if applicable):

 * The right to confirm whether or not we are processing your personal data and
   to access such personal data;
 * The right to obtain a copy of your personal data that we collected from
   and/or about you in a portable and, to the extent technically feasible,
   readily usable format that allows you to transmit the information to another
   controller without hindrance, where the processing is carried out by
   automated means;
 * The right to delete personal data that we collected from and/or about you,
   subject to certain exceptions;
 * The right to correct inaccurate personal data that we maintain about you,
   subject to certain exceptions;
 * The right, if applicable, to opt out of the processing of your personal data
   for purposes of (1) targeted advertising; (2) the "sale" of your personal
   data (as that term is defined by applicable law); and (3) profiling in
   furtherance of decisions that produce legal or similarly significant effects
   concerning you;
 * If we are required by applicable law to obtain your consent to process
   sensitive personal data, the right to withdraw your consent; and
 * The right not to receive discriminatory treatment by us for the exercise of
   your privacy rights.

Depending on how the applicable privacy law defines a "sale," we may sell
personal data to third parties. For instance, if you are a resident of Colorado,
Connecticut, Utah, or Virginia, we sell your personal data to third parties. We
also process your personal data for targeted advertising.

To exercise your rights, please submit a request through our interactive webform
or by calling us at 800-228-1679. If legally required, we will comply with your
request upon verification of your identity and, to the extent applicable, the
identity of the consumer on whose behalf you are making such request. To do so,
we will ask you to verify data points based on information we have in our
records concerning you. If you are submitting a request on behalf of another
individual, please use the same contact methods described above. If we refuse to
take action regarding your request, you may appeal our decision through our
interactive webform or by calling us at 800-228-1679. If you would like to opt
out of targeted advertising, you may alter your cookie preferences.


11. NOTICE TO CALIFORNIA RESIDENTS

The California Consumer Privacy Act, as amended by the California Privacy Rights
Act of 2020 ("CCPA"), requires that we provide California residents with a
privacy policy that contains a comprehensive description of our online and
offline practices regarding the collection, use, disclosure, sale, sharing, and
retention of personal information and of the rights of California residents
regarding their personal information. This section of the Privacy Policy is
intended solely for, and is applicable only as to, California residents. If you
are not a California resident, this section does not apply to you and you should
not rely on it.

The CCPA defines "personal information" to mean information that identifies,
relates to, describes, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular California
resident or household. Personal information does not include publicly available,
deidentified or aggregated information or lawfully obtained, truthful
information that is a matter of public concern. For purposes of this Notice to
California Residents Section, we will refer to this information as "Personal
Information."

NOTICE AT COLLECTION OF PERSONAL INFORMATION

We currently may collect and, in the 12 months prior to the Last Updated Date of
this Privacy Policy, may have collected the following categories of Personal
Information:

 * Identifiers (name, alias, postal address, online identifier, Internet
   Protocol address, email address, account name)
 * Unique personal identifiers (device identifier; cookies, beacons, pixel tags,
   mobile ad identifiers, or other similar technology; customer number, unique
   pseudonym, or user alias; telephone numbers, or other forms of persistent or
   probabilistic identifiers that can be used to identify a particular consumer
   or device)
 * Personal information described in California's Customer Records statute
   (California Civil Code § 1798.80(e)) (signature, physical characteristics or
   description, credit card number, debit card number, and other financial
   information, as well as the categories listed in "Identifiers" category
   above)
 * Characteristics of protected classifications under California or federal law
   (race, color, sex/gender, gender identity/expression, age (40 and older),
   religion (including religious dress and grooming practices), national origin,
   ancestry, marital status, military or veteran status, political affiliations
   or activities)
 * Commercial information (records of products or services purchased, obtained,
   or considered; other purchasing or consuming histories or tendencies; and
   other commercial information (e.g., wedding, birthday, and other event
   information))
 * Internet or other electronic network activity information (browsing history;
   search history; and information regarding consumer's interaction with
   website, application, or advertisement)
 * Audio, electronic, visual, or similar information
 * Professional or employment-related information
 * Education information
 * Inferences drawn from above information to create a profile about a consumer
   reflecting the consumer's preferences, characteristics, psychological trends,
   predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
 * Sensitive Personal Information. Personal Information that reveals a
   consumer's racial or ethnic origin, religious or philosophical beliefs.

We collect Personal Information directly from you and from your family and
friends, our affiliates, data analytics providers, social media networks,
advertising networks, list brokers and managers, list rentals and cooperatives,
internet service providers, government entities, operating systems and
platforms, and data brokers. We do not collect all categories of Personal
Information from each source.

In addition to the purposes stated above in the How We Use Your Information
Section, we currently may collect and may have collected the above categories of
Personal Information for the following business or commercial purposes:

 * Auditing related to counting ad impressions to unique visitors, verifying
   positioning and quality of ad impressions, and auditing compliance with this
   specification and other standards
 * Helping to ensure security and integrity to the extent the use of your
   Personal Information is reasonably necessary and proportionate for these
   purposes
 * Debugging to identify and repair errors that impair existing intended
   functionality
 * Short-term, transient use, including, but not limited to, non-personalized
   advertising shown as part of your current interaction with us, provided that
   your Personal Information is not disclosed to another third party and is not
   used to build a profile about you or otherwise alter your experience outside
   the current interaction with us
 * Performing services, including maintaining or servicing accounts, providing
   customer service, processing or fulfilling orders and transactions, verifying
   customer information, processing payments, providing analytic services, or
   providing similar services
 * Providing advertising and marketing services, except for cross-context
   behavioral advertising, to you provided that, for the purpose of advertising
   and marketing, our service providers and/or contractors shall not combine the
   Personal Information of opted-out consumers that the service provider or
   contractor receives from us, or on our behalf with Personal Information that
   the service provider or contractor receives from, or on behalf of, another
   person or persons or collects from its own interaction with you
 * Undertaking internal research for technological development and demonstration
 * Undertaking activities to verify or maintain the quality or safety of a
   service or product, and to improve, upgrade, or enhance the service or
   product
 * Advancing our commercial or economic interests, such as by inducing another
   person to buy, rent, lease, join, subscribe to, provide, or exchange
   products, goods, property, information, or services, or enabling or
   effecting, directly or indirectly, a commercial transaction

The following table identifies the categories of Personal Information that we
may have sold or shared to third parties in the 12 months preceding the Last
Updated Date of this Privacy Policy and, for each category, the categories of
third parties to whom we sold or shared Personal Information:

Categories of Personal Information Categories of Personal Information Categories
of Third Parties

Identifiers such as a real name, alias, postal address, unique personal
identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad
identifiers and similar technology; customer number, unique pseudonym, or user
alias; telephone number and other forms of persistent or probabilistic
identifiers), online identifier, Internet Protocol address, email address, and
account name,;

Commercial information, including records of products or services purchased,
obtained, or considered, other purchasing or consuming histories or tendencies,
and other commercial information (e.g., wedding, birthday, and other event
information);

Internet or other electronic network activity information, including, but not
limited to, browsing history, search history, and information regarding your
interaction with websites, applications, or advertisements; and

Inferences drawn from any of the information identified above to create a
profile about you reflecting your preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities, and
aptitudes.

Our affiliates;

Vendors who provide services on our behalf, including, but not limited to, list
brokers, list managers, marketplace facilitators, consumer reporting agencies;

Our marketing, research, and analytics partners; and

Third-party marketers (who may combine your personal information with their own
records, and records available from other sources), for their own direct
marketing purposes, and the direct marketing purposes of other third-party
marketers.

We may have sold or shared Personal Information to third parties for the
business or commercial purposes listed above.

In the 12 months preceding the Last Updated Date of this Privacy Policy, we may
have disclosed the categories of Personal Information described above as
identifiers, personal information described in California's Customer Records
statute, characteristics of protected classifications under California or
federal law, commercial information, Internet or other electronic network
activity information, audio, electronic, visual, and similar information,
professional or employment-related information, education information, and
inferences drawn from any of the information identified above to the following
categories of recipients: our affiliates, vendors, and joint marketing
providers.

We may have disclosed Personal Information for the business or commercial
purposes listed above.

We do not knowingly collect, sell, or share the Personal Information of
consumers under 16 years of age. We do not use sensitive Personal Information
for purposes other than those allowed by the CCPA and its regulations.

RETENTION OF PERSONAL INFORMATION

We retain your Personal Information for as long as necessary to fulfill the
purposes for which we collect it, such as to provide you with the service you
have requested, and for the purpose of satisfying any legal, accounting,
contractual, or reporting requirements that apply to us.

YOUR RIGHTS

If you are a California resident, you have the following rights with respect to
your Personal Information:

 1. The right to know what Personal Information we have collected about you,
    including the categories of Personal Information, the categories of sources
    from which we collected Personal Information, the business or commercial
    purpose for collecting, selling, or sharing Personal Information (if
    applicable), the categories of third parties to whom we disclose Personal
    Information (if applicable), and the specific pieces of Personal Information
    we collected about you;
 2. The right to delete Personal Information that we collected from you, subject
    to certain exceptions;
 3. The right to correct inaccurate Personal Information that we maintain about
    you;
 4. If we sell or share Personal Information, the right to opt out of the sale
    or sharing;
 5. If we use or disclose sensitive Personal Information for purposes other than
    those allowed by the CCPA and its regulations, the right to limit our use or
    disclosure; and
 6. The right not to receive discriminatory treatment by us for the exercise of
    privacy rights the CCPA confers.

HOW TO SUBMIT A REQUEST TO KNOW, DELETE, AND/OR CORRECT

You may submit a request to know, delete, and/or correct through our interactive
webform or by calling us toll free at 800-228-1679.

If you submit a request to delete online, you may be asked to confirm separately
that you want your Personal Information deleted.

If you are submitting a request on behalf of a California resident, please
submit the request through one of the designated methods discussed above. After
submitting the request, we will require additional information to verify your
authority to act on behalf of the California resident.

OUR PROCESS FOR VERIFYING A REQUEST TO KNOW, DELETE, AND/OR CORRECT

We will comply with your request upon verification of your identity and, to the
extent applicable, the identity of the California resident on whose behalf you
are making such request.

We will verify your identity either to a "reasonable degree of certainty" or a
"reasonably high degree of certainty" depending on the sensitivity of the
Personal Information and the risk of harm to you by unauthorized disclosure,
deletion, or correction as applicable. To do so, we will ask you to verify data
points based on information we have in our records concerning you.

RIGHT TO OPT OUT OF SALE OR SHARING OF PERSONAL INFORMATION

If you are a California resident, you have the right to direct us to stop
selling or sharing your Personal Information.

You may submit a request to opt out of sales or sharing through our interactive
webform. You also may submit a request by calling us toll free at 800-228-1679.
If you have enabled privacy controls on your browser (such as a plugin), we will
also treat that as a valid request to opt out.

NOTICE OF FINANCIAL INCENTIVE

From time to time, you may have the opportunity to provide Personal Information
in exchange for discounts and price differences. For example, we provide
discounts, free shipping, and other incentives in exchange for you signing up to
receive marketing emails and/or text messages. Categories of Personal
Information that we may collect when you subscribe to receive these incentives
include your email address and telephone number, respectively. We also offer
prizes in exchange for you entering our contests and/or giveaways. Categories of
Personal Information that we may collect when you enter to receive prizes
include your name, email address, mailing address, telephone number, and other
information depending on the promotion.

How to Opt-In and Right to Withdraw

Signing up for a financial incentive is optional. By providing your email
address and/or telephone number during the discount sign-up process, you
affirmatively opt in to receiving the financial incentive and to joining our
marketing list. By submitting your contest or giveaway application, you
affirmatively opt in to the possibility of receiving the financial incentive and
to entering our contest and/or giveaway. You have the right to withdraw from
these financial incentives at any time. If you opt out of receiving a financial
incentive, we will not reduce the value of any financial incentives you
previously received from us. If you wish to withdraw from receiving the
financial incentive, you may submit such a request at any time by calling us
toll free at 800-228-1679.

How the Financial Incentive is Reasonably related to the Value of Your Personal
Information

The financial incentive or price difference is reasonably related to the value
provided by your Personal Information. We take into consideration, without
limitation, the anticipated revenue generated from such information, the
anticipated expenses which we might incur in the collection, storage, and use of
such information, and the anticipated expenses which we might incur related to
the offer, provision, and imposition of any financial incentive or price
difference. Based on this analysis, the value of your Personal Information that
allows us to make these offers and financial incentives is the value of the
offer itself.

SHINE THE LIGHT LAW

If you are a California resident, California Civil Code § 1798.83 permits you to
request information regarding the disclosure of your personal information by us
to third parties for the third parties' direct marketing purposes (as those
terms are defined in that statute). To make such a request, please call us at
800-228-1679.


12. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals
with disabilities. If you wish to access this Privacy Policy in an alternative
format, please contact us as described below.


13. HOW TO CONTACT US

If you have any questions or concerns about our privacy policies or practices,
please call us at 800-228-1679.


CONTACT INFORMATION

We're here to help. Feel free to reach out to us with any questions or concerns.
Contact Form


CHAT WITH US

 * Monday-Friday 7AM-11PM CST
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Launch Chat


PHONE NUMBERS

Toll-Free: 1-800-875-8480
 * Monday-Friday 7AM-9PM CST
 * Saturday-Sunday 8AM-8PM CST

International Orders: 402-331-6800
 * Monday-Friday 8AM-6PM CST
 * Saturday 8AM-4:30PM CST
 * Sunday CLOSED

Operadores bilingues: 1-800-457-6728
 * Lunes-Viernes 9AM-5PM CST


FAX NUMBER

 * Domestic: 800-327-8904
 * International: 402-596-2364

24 hours a day, 7 days a week.


ADDRESS INFORMATION

Oriental Trading Company
P.O. Box 2308
Omaha, NE 68103-2308



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