www.etisalat.ae
Open in
urlscan Pro
213.42.214.53
Public Scan
URL:
https://www.etisalat.ae/b2c/support-guest.html
Submission: On January 07 via api from US — Scanned from DE
Submission: On January 07 via api from US — Scanned from DE
Form analysis
13 forms found in the DOMName: searchForm — POST /b2c/autoSuggest.service?locale=en-AE
<form action="/b2c/autoSuggest.service?locale=en-AE" data-secondary-search="/b2c/guidedSearchRequest.service?locale=en-AE" class="form wst-form" id="searchForm" name="searchForm" method="POST" novalidate="" data-active="true" autocomplete="off">
<div class="form-group floating-label-input input-field search-field">
<input name="searchTerm" class="search-input" id="searchInput" placeholder="Type here" type="text">
<a class="clearSearch"></a>
</div>
</form>
Name: searchForm — POST https://www.etisalat.ae/b2c/autoSuggest.service
<form action="https://www.etisalat.ae/b2c/autoSuggest.service" data-secondary-search="https://www.etisalat.ae/b2c/guidedSearchRequest.service" class="form wst-form" id="searchForm" name="searchForm" method="POST" novalidate="" data-active="true"
autocomplete="off">
<div class="form-group floating-label-input input-field search-field">
<input name="searchTerm" class="search-input" id="searchInput" placeholder="Type here" type="text">
<a class="clearSearch"></a>
</div>
</form>
POST
<form class="form custom-dd ng-pristine ng-valid" id="support-search-form" method="post" novalidate="" autocomplete="off" ng-submit="selectedCategory()" data-active="true">
<div class="search-group">
<div class="input-group form-group help-box">
<div class="all-cat col-lg-3 col-md-4 col-sm-4 col-xs-12">
<div class="form-section category-dropdown fixpadding">
<div class="floating-label-select hero-image-custom store-locator-custome">
<span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"> <span class="selection"> TRACK A COMPLAINT </span></span>
<!-- <select id="selectCategory" class="heroFilter" style="width:100%" > -->
<!-- <option value="all" data-filter="all" data-icons="menu_icon">All Categories</option>-->
<!-- <option value="trackComplaint" data-filter="product" data-icons="store-basket">TRACK A COMPLAINT</option>-->
<!-- </select> -->
</div>
</div>
</div>
<div class="form-section sup-gst search-style col-lg-9 col-md-8 col-sm-8 col-ms-12 col-xs-12">
<input name="search" type="text" id="searchCategory" class="form-control col-md-5 clear-search-control" placeholder="enter your complaint ID here">
<span class="clear-check-seach-btn"> <a type="submit" id="check-search-text-cleaner" class="btn search-btn close mt0"> <!-- <svg>
<use xmlns:xlink="http://www.w3.org/1999/xlink"
xlink:href="#close-icon"></use>
</svg> --> <img src="assets/img/icon_close.png" alt="close">
</a>
</span>
</div>
</div>
</div>
</form>
POST /api/modified-form-default
<form action="/api/modified-form-default" class="form contact-form modified-form ng-pristine ng-valid" id="giveFeedback" method="POST" novalidate="novalidate" data-active="true" autocomplete="off">
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="firstName" required="" type="text">
<label> Name </label>
</div>
</div>
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="email" required="" type="text"> <label> Email Address </label>
</div>
</div>
</div>
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="number" required="" type="text"> <label> Contact Numbber </label>
</div>
</div>
</div>
<div class="row mt30">
<div class="form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-select compound-control">
<select name="accountTypeSelect" required="" class="select2-hidden-accessible" aria-hidden="true" tabindex="-1">
<option value="" selected="">
</option>
<option value="mobile"> How can I change my eLife plan? </option>
<option value="account"> How can I change my eLife plan? </option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox" aria-haspopup="true"
aria-expanded="false" tabindex="0" aria-labelledby="select2-accountTypeSelect-pi-container"><span class="select2-selection__rendered" id="select2-accountTypeSelect-pi-container" title="
">
</span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span> <label> Subject </label>
</div>
</div>
</div>
<div class="row">
<div class="form-section col-xs-12 col-sm-12 col-md-12 no-padding">
<div class="form-group floating-label-input floating-label-textarea">
<textarea rows="5" id="writeRequest" name="writeRequest" required="" type="text" data-rule-required="true"></textarea>
<label> What can we help you with? </label>
</div>
</div>
</div>
<div class="row upload-section">
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="form-group upload-field">
<div class="form-title">
<input type="file" name="trade-license-one" id="trade-license-one" class="inputfile inputfile-2">
<label class="btn col-md-8 col-xs-12" for="trade-license-one"> <span>Upload</span>
</label>
</div>
<span class="accept">Accepted formats: JPEG, PNG or PDF</span>
</div>
</div>
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="table-responsive">
<table class="table table-with-borders">
<tbody>
<tr>
<td><img src="assets/img/main-text/uploaded_documents.png"> Chandler Bing Doc.jpg</td>
<td><svg width="24px" height="24px" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_delete_address</title>
<desc>Created with Sketch.</desc>
<defs></defs>
<g id="Export" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_delete_address" stroke="#242424">
<g id="Icon-/-Outline-/-Cancel-order-/-a.-Dark-grey-(#242424)">
<polygon id="Line" points="4.5 22.5 19.5 22.5 19.5 4.5 4.5 4.5"></polygon>
<polygon id="Line" points="7.875 4.5 16.125 4.5 16.125 1.5 7.875 1.5"></polygon>
<path d="M1.5,4.5 L22.5,4.5" id="Line"></path>
<path d="M7.875,7.875 L7.875,19.125" id="Line"></path>
<path d="M12,7.875 L12,19.125" id="Line"></path>
<path d="M16.125,7.875 L16.125,19.125" id="Line"></path>
</g>
</g>
</g>
</svg>
</td>
</tr>
<tr>
<td><img src="assets/img/main-text/uploaded_documents.png"> Passport 12-10-2017.jpg</td>
<td><svg width="24px" height="24px" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_delete_address</title>
<desc>Created with Sketch.</desc>
<defs></defs>
<g id="Export" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_delete_address" stroke="#242424">
<g id="Icon-/-Outline-/-Cancel-order-/-a.-Dark-grey-(#242424)">
<polygon id="Line" points="4.5 22.5 19.5 22.5 19.5 4.5 4.5 4.5"></polygon>
<polygon id="Line" points="7.875 4.5 16.125 4.5 16.125 1.5 7.875 1.5"></polygon>
<path d="M1.5,4.5 L22.5,4.5" id="Line"></path>
<path d="M7.875,7.875 L7.875,19.125" id="Line"></path>
<path d="M12,7.875 L12,19.125" id="Line"></path>
<path d="M16.125,7.875 L16.125,19.125" id="Line"></path>
</g>
</g>
</g>
</svg>
</td>
</tr>
<tr>
<td><img src="assets/img/main-text/uploaded_documents.png"> Tenancy contract.pdf</td>
<td><svg width="24px" height="24px" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_delete_address</title>
<desc>Created with Sketch.</desc>
<defs></defs>
<g id="Export" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_delete_address" stroke="#242424">
<g id="Icon-/-Outline-/-Cancel-order-/-a.-Dark-grey-(#242424)">
<polygon id="Line" points="4.5 22.5 19.5 22.5 19.5 4.5 4.5 4.5"></polygon>
<polygon id="Line" points="7.875 4.5 16.125 4.5 16.125 1.5 7.875 1.5"></polygon>
<path d="M1.5,4.5 L22.5,4.5" id="Line"></path>
<path d="M7.875,7.875 L7.875,19.125" id="Line"></path>
<path d="M12,7.875 L12,19.125" id="Line"></path>
<path d="M16.125,7.875 L16.125,19.125" id="Line"></path>
</g>
</g>
</g>
</svg>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<!--Captcha-->
<div class="row">
<div class="form-section col-xs-12">
<div class="col-sm-6 col-sm-offset-3 visualCaptcha"></div>
</div>
</div>
<div class="form-submit btn-default-margins">
<button class="btn btn-default active ripple-effect btn-big disabled" type="submit">Submit</button>
</div>
</form>
POST /api/modified-form-default
<form action="/api/modified-form-default" class="form contact-form modified-form ng-pristine ng-valid" id="blockUnblock" method="POST" novalidate="novalidate" data-active="true" autocomplete="off">
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="firstName" required="" type="text">
<label> Name </label>
</div>
</div>
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="email" required="" type="text"> <label> Email Address </label>
</div>
</div>
</div>
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="number" required="" type="text"> <label> Contact Number </label>
</div>
</div>
</div>
<div class="row mt30">
<div class="form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="enterurl" required="" type="text">
<label> Please enter the URL </label>
</div>
</div>
<div class="form-section col-xs-12 col-sm-6 col-md-6 pr0 inline-checkboxes-wrap block-url-checks">
<div class=" checkbox checkbox-inline pull-left">
<input type="checkbox" id="checkbox_22" name="accept" required=""> <label class="floating-label" for="checkbox_22">Block</label>
</div>
<div class=" checkbox checkbox-inline pull-left">
<input type="checkbox" id="checkbox_11" name="accept" required=""> <label class="floating-label" for="checkbox_11">Unblock</label>
</div>
</div>
</div>
<div class="row">
<div class="form-section col-xs-12 col-sm-12 col-md-12 no-padding">
<div class="form-group floating-label-input floating-label-textarea">
<textarea rows="5" name="writeRequest" required="" type="text" data-rule-required="true"></textarea>
<label> What can we help you with? </label>
</div>
</div>
</div>
<div class="row upload-section">
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="form-group upload-field">
<div class="form-title">
<input type="file" name="trade-license-one" id="trade-license-one" class="inputfile inputfile-2">
<label class="btn col-md-8 col-xs-12" for="trade-license-one"> <span>Upload</span>
</label>
</div>
<span class="accept">Accepted formats: JPEG, PNG or PDF</span>
</div>
</div>
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="table-responsive">
<table class="table table-with-borders">
<tbody>
<tr>
<td><img src="assets/img/main-text/uploaded_documents.png"> Chandler Bing Doc.jpg</td>
<td><svg width="24px" height="24px" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_delete_address</title>
<desc>Created with Sketch.</desc>
<defs></defs>
<g id="Export" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_delete_address" stroke="#242424">
<g id="Icon-/-Outline-/-Cancel-order-/-a.-Dark-grey-(#242424)">
<polygon id="Line" points="4.5 22.5 19.5 22.5 19.5 4.5 4.5 4.5"></polygon>
<polygon id="Line" points="7.875 4.5 16.125 4.5 16.125 1.5 7.875 1.5"></polygon>
<path d="M1.5,4.5 L22.5,4.5" id="Line"></path>
<path d="M7.875,7.875 L7.875,19.125" id="Line"></path>
<path d="M12,7.875 L12,19.125" id="Line"></path>
<path d="M16.125,7.875 L16.125,19.125" id="Line"></path>
</g>
</g>
</g>
</svg>
</td>
</tr>
<tr>
<td><img src="assets/img/main-text/uploaded_documents.png"> Tenancy contract.pdf</td>
<td><svg width="24px" height="24px" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_delete_address</title>
<desc>Created with Sketch.</desc>
<defs></defs>
<g id="Export" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_delete_address" stroke="#242424">
<g id="Icon-/-Outline-/-Cancel-order-/-a.-Dark-grey-(#242424)">
<polygon id="Line" points="4.5 22.5 19.5 22.5 19.5 4.5 4.5 4.5"></polygon>
<polygon id="Line" points="7.875 4.5 16.125 4.5 16.125 1.5 7.875 1.5"></polygon>
<path d="M1.5,4.5 L22.5,4.5" id="Line"></path>
<path d="M7.875,7.875 L7.875,19.125" id="Line"></path>
<path d="M12,7.875 L12,19.125" id="Line"></path>
<path d="M16.125,7.875 L16.125,19.125" id="Line"></path>
</g>
</g>
</g>
</svg>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<!--Captcha-->
<div class="row">
<div class="form-section col-xs-12">
<div class="col-sm-6 col-sm-offset-3 visualCaptcha"></div>
</div>
</div>
<div class="form-submit btn-default-margins">
<button class="btn btn-default active ripple-effect btn-big" type="submit">Submit</button>
</div>
</form>
<form class="form contact-form modified-form ng-pristine ng-invalid ng-invalid-required ng-valid-minlength ng-valid-maxlength" id="submitClaim" data-active="true" autocomplete="off" novalidate="novalidate">
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="row" ng-show="showComplaint">
<div class="col-xs-12 col-sm-7 col-md-6 col-lg-5 having-issue-label">
<label class="smallertext">I am having issue with</label>
</div>
<div class="col-xs-12 col-sm-5 col-md-6 col-lg-7">
<div class="form-group floating-label-input">
<input name="accountNumber" required="" type="text" maxlength="10" minlength="9" ng-model="accountNumber" ng-change="complainHandler()" class="ng-pristine ng-untouched ng-invalid ng-invalid-required ng-valid-minlength ng-valid-maxlength">
<label> Account Number* </label>
</div>
</div>
</div>
</div>
</div>
<div class="thankyou-waiting-loader ng-hide" ng-show="showThankYou">
<img src="assets/img/loader.gif">
<p> Thank you for being patient. <br> We are trying to find something that may help you out </p>
</div>
<div class="thankyou-waiting-loader ng-hide" ng-show="complaintSubmitted">
<img src="assets/img/loader.gif">
</div>
<!-- 456640 -->
<!-- 476491 -->
<!-- <div class="row" ng-show="complaintData && showComplaint && !showThankYou "> -->
<!-- <div class=" form-section col-xs-12 col-sm-6 col-md-6"> -->
<!-- <div class="form-group floating-label-input"> -->
<!-- <input name="firstName" required="" type="text"> -->
<!-- <label> -->
<!-- </label> -->
<!-- </div> -->
<!-- </div> -->
<!-- <div class=" form-section col-xs-12 col-sm-6 col-md-6"> -->
<!-- <div class="form-group floating-label-input"> -->
<!-- <input name="email" required="" type="text"> -->
<!-- <label> -->
<!-- </label> -->
<!-- </div> -->
<!-- </div> -->
<!-- </div> -->
<!-- removing "having-issue" class -->
<!-- 476491 -->
<!-- <div class="row" ng-show="complaintData && !showThankYou"> -->
<!-- <div class=" form-section col-xs-12 col-sm-8 col-md-8 col-lg-6"> -->
<!-- <div class="form-group floating-label-input"> -->
<!-- <input name="number" required="" type="text" -->
<!-- ng-model="contactNumber" -->
<!-- > -->
<!-- <label> -->
<!-- </label> -->
<!-- </div> -->
<!-- </div> -->
<!-- </div> -->
<div class="compliant-form-section" style="display: none;" ng-show="!complaintSubmitted">
<div class="complaint-section">
<h4 class="head">Contact our help</h4>
<p class="desc"> We are always here to answer any questions you may have about our products and services. <br> Reach out to us and we’ll take care of all your needs. </p>
<div class="row">
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-select compound-control">
<select ng-model="state" id="complaintNature" name="complaintNature" ng-options="state.complaintNatureCode as state.complaintNatureDesc for state in data.complaintTypes"
class="ng-pristine ng-untouched ng-valid selected select2-hidden-accessible" tabindex="-1" aria-hidden="true">
<option value="" class="" selected="selected"> Select </option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox" aria-haspopup="true"
aria-expanded="false" tabindex="0" aria-labelledby="select2-complaintNature-container"><span class="select2-selection__rendered" id="select2-complaintNature-container" title="
Select
"> Select </span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper"
aria-hidden="true"></span></span> <label class="floating-label"> Complaint Nature </label>
</div>
</div>
<div class=" form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-select compound-control">
<select ng-model="city" name="complaintType" id="complaintType" ng-options="city.complaintTypeCode as city.complaintTypeDesc for city in currentComplainObject.complaintSubTypes"
class="ng-pristine ng-untouched ng-valid selected select2-hidden-accessible" tabindex="-1" aria-hidden="true">
<option value="" class="" selected="selected"> Select </option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox" aria-haspopup="true"
aria-expanded="false" tabindex="0" aria-labelledby="select2-complaintType-container"><span class="select2-selection__rendered" id="select2-complaintType-container" title="
Select
"> Select </span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper"
aria-hidden="true"></span></span> <label class="floating-label"> Complaint Type </label>
</div>
</div>
</div>
<div class="row mt30">
<div class="form-section col-xs-12 col-sm-6 col-md-6">
<div class="form-group floating-label-input">
<input name="subject" required="" type="text">
<label> Subject </label>
</div>
</div>
</div>
<div class="row">
<div class="form-section col-xs-12 col-sm-12 col-md-12 no-padding">
<div class="form-group floating-label-input floating-label-textarea">
<textarea rows="5" id="textAreaWriteRequest" name="textAreaWriteRequest" required="" type="text" data-rule-required="true"></textarea>
<label> What can we help you with? </label>
</div>
</div>
</div>
<div class="row upload-section">
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="form-group upload-field">
<div class="form-title">
<input type="file" ng-disabled="attachedFiles.length==4" name="complaintAttachment" id="complaintAttachment" class="inputfile inputfile-2"> <label class="btn col-md-8 col-xs-12" for="complaintAttachment"> <span>Upload</span>
</label> <input type="hidden" id="hiddenAttachment">
</div>
<span class="accept">Accepted formats: JPEG, PNG or PDF</span> <span class="accept">upload maximum 4 files</span> <span class="accept">maximum file size is 2 MB</span>
</div>
</div>
<div class="form-section col-xs-12 col-sm-12 col-md-6">
<div class="table-responsive">
<table class="table table-with-borders">
<tbody>
<!-- ngRepeat: file in attachedFiles track by $index -->
</tbody>
</table>
</div>
</div>
</div>
<!--Captcha-->
<div class="row">
<div class="form-section col-xs-12">
<div class="col-lg-6 col-lg-offset-3 col-sm-8 col-sm-offset-2">
<div id="recover-captcha" class="">
<div id="g-recaptcha-response" class="g-recaptcha" data-sitekey="6Lfc13wUAAAAAPRCOZP6JGhtt52QTlWCmNOikwHW">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lfc13wUAAAAAPRCOZP6JGhtt52QTlWCmNOikwHW&co=aHR0cHM6Ly93d3cuZXRpc2FsYXQuYWU6NDQz&hl=de&v=VZKEDW9wslPbEc9RmzMqaOAP&size=normal&cb=lqqvf9eic7vh"
width="304" height="78" role="presentation" name="a-tbxmjgqmihyi" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response"
class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</div>
</div>
</div>
<p id="captchaerrormsg" style="color: red"></p>
</div>
<div class="form-submit btn-default-margins">
<button class="btn btn-default active ripple-effect btn-big" type="submit" ng-disabled="complaintSubmitted"> Submit </button>
</div>
</div>
</div>
</form>
POST
<form class="form contact-form modified-form ng-pristine ng-invalid ng-invalid-required" ng-show="formToBeRendered=='sendOtp'" id="reregStep1Form" method="POST" novalidate="novalidate" data-active="true" autocomplete="off">
<div class=" track-your-complaint-head">
<div class="container-fluid">
<div class="row text-center">
<div class="col-xs-10 col-xs-offset-1 col-xs-ar-offset-1 col-md-10 col-md-offset-1 col-md-ar-offset-1 info-head">
<h2 class="b2c-sub-heading"> Enter your account number to view the status of all your complaints. </h2>
</div>
</div>
</div>
</div>
<div class="row">
<div class=" col-xs-10 col-xs-offset-1 col-sm-6 col-sm-offset-3 col-sm-offset-right-2 col-md-4 col-md-offset-4 col-md-offset-right-4">
<div class=" form-section pull-none-ar">
<div class="form-group floating-label-input">
<input name="complaintTrackingAccontNumber" ng-model="accountNumber" type="text" required="" class="ng-pristine ng-untouched ng-invalid ng-invalid-required"> <label> Enter Account No./Ticket No. </label>
</div>
</div>
<div class="alert_wrapper ng-hide" ng-show="!isOTPCallSccessful && (errorMessage != null && errorMessage.length > 0)">
<div class="validity-alert">
<b class="ng-binding"></b>
</div>
</div>
</div>
</div>
<div class="container-fluid">
<div class="row main-text bg-white">
<div class=" col-xs-10 col-xs-offset-1 col-sm-6 col-sm-offset-3 col-sm-offset-right-2 col-md-4 col-md-offset-4 col-md-offset-right-4">
<!-- <p class="blackText send-sms"> -->
<!-- <a -->
<!-- href="https://www.etisalat.ae/en/consumer/mobile_customer_registration.jsp" -->
<!-- </a> -->
<!-- </p> -->
<div class="clearfix"></div>
<div class="form-submit btn-default-margins">
<button type="button" ng-click="sendOtp()" ng-disabled="buttonLoading || !accountNumber" class="btn btn-default btn-big active ripple-effect id-step-1" disabled="disabled">
<span ng-show="!buttonLoading">Check</span>
<span class="button-loading" ng-class="{'show':buttonLoading}"><img src="assets/img/loading.gif" alt="loading"></span>
</button>
</div>
</div>
</div>
</div>
</form>
POST
<form class="form contact-form modified-form ng-pristine ng-invalid ng-invalid-required ng-hide" ng-show="formToBeRendered=='verifyOtp'" id="reregStep1Form" method="POST" novalidate="" data-active="true" autocomplete="off">
<div class=" track-your-complaint-head">
<div class="container-fluid">
<div class="row text-center">
<div class="col-xs-10 col-xs-offset-1 col-xs-ar-offset-1 col-md-10 col-md-offset-1 col-md-ar-offset-1 info-head">
<h2 class="b2c-sub-heading"> Enter your account number to view the status of all your complaints. </h2>
</div>
</div>
</div>
</div>
<div class="row">
<div class=" col-xs-10 col-xs-offset-1 col-sm-6 col-sm-offset-3 col-sm-offset-right-2 col-md-4 col-md-offset-4 col-md-offset-right-4">
<p> ELIGIBILITY CHECK: Please enter the 6-digit verification code sent to <span ng-show="otpValidationMaskedAccountNo" class="ng-binding ng-hide"> your mobile number </span>
<span ng-show="otpValidationMaskedAccountNo && otpValidationMaskedEmailId" class="ng-hide"> and </span>
<span ng-show="otpValidationMaskedEmailId" class="ng-binding ng-hide"> email </span>
</p>
<div class=" form-section pull-none-ar">
<div class="form-group floating-label-input">
<input ng-model="registrationOtp" name="verificationCode" type="password" required="" class="ng-pristine ng-untouched ng-invalid ng-invalid-required"> <label>Please enter the verification code*</label>
<div class="forgot-label"> Didn’t receive your code yet <a href="" ng-click="sendOtp()" class="resend-token">RESEND CODE</a>
</div>
</div>
</div>
<div class="alert_wrapper ng-hide" ng-show="invalidOtp">
<div class="validity-alert">
<b class="ng-binding"></b>
</div>
</div>
</div>
</div>
<div class="container-fluid">
<div class="row main-text bg-white">
<div class=" col-xs-10 col-xs-offset-1 col-sm-6 col-sm-offset-3 col-sm-offset-right-2 col-md-4 col-md-offset-4 col-md-offset-right-4">
<p class="blackText send-sms"> By continuing, you agree to <a href="https://www.etisalat.ae/en/consumer/mobile_customer_registration.jsp" target="_blank"> Acceptance of Liability.
</a>
</p>
<div class="clearfix"></div>
<div class="form-submit btn-default-margins">
<button type="button" ng-click="registerWithOtp()" ng-disabled="buttonLoading || !registrationOtp" class="btn btn-default btn-big active ripple-effect id-step-1" disabled="disabled">
<span ng-show="!buttonLoading">verify</span>
<span class="button-loading" ng-class="{'show':buttonLoading}"><img src="assets/img/loading.gif" alt="loading"></span>
</button>
</div>
</div>
</div>
</div>
</form>
<form class="form contact-form modified-form ng-pristine ng-valid" novalidate="" data-active="true" autocomplete="off">
<div class="row eligibility-check pt-90 pb-90">
<div class="col-xs-12 col-sm-4 col-sm-offset-3 col-sm-ar-offset-right-3">
<div class="eligibility-check-text">
<label>ELIGIBILITY CHECK:</label> Verification Successful. <br> Your number was verified
</div>
</div>
<div class="col-xs-12 col-sm-5">
<img src="assets/img/ipad/success.png" width="150">
</div>
</div>
<div class="row">
<div class="form-section col-xs-12 col-sm-12 col-md-4 history-search">
<div class="form-group floating-label-input">
<input name="searchField" type="text" class="ng-pristine ng-untouched ng-valid" ng-model="search"> <label> Search Keyword / Reference ID / Ticket # </label> <span class="inner-icon calendar_new-img"> <svg width="24px" height="24px"
viewBox="0 0 32 32" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<!-- Generator: Sketch 44.1 (41455) - http://www.bohemiancoding.com/sketch -->
<title>SVG/icon_search</title>
<desc> Created with Sketch..</desc>
<defs></defs>
<g id="2.-Export-Sprint-02" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="icon_search" stroke="#242424">
<g id="Icon-/-Outline-/-Search-/-a.-Dark-grey-(#242424)">
<path d="M18.4819103,18.4819103 L30.0000483,30.0000483" id="Line"></path>
<path
d="M21.3103448,11.6551724 C21.3103448,16.9877241 16.9877241,21.3103448 11.6551724,21.3103448 C6.32262069,21.3103448 2,16.9877241 2,11.6551724 C2,6.32310345 6.32262069,2 11.6551724,2 C16.9877241,2 21.3103448,6.32310345 21.3103448,11.6551724 L21.3103448,11.6551724 Z"
id="Line"></path>
</g>
</g>
</g>
</svg>
</span>
</div>
</div>
<div class="form-section col-xs-12 col-sm-12 col-md-8 history-filter">
<div class="bill-inner-box text-left smaller">
<ul class="bill-list clearfix">
<li>
<div class="limit-check-box">
<input type="radio" name="limitRadio" id="filterAll" value="" ng-model="filterSupport" class="ng-pristine ng-untouched ng-valid">
<label for="filterAll" class="floating-label"> ALL </label>
</div>
</li>
<li>
<div class="limit-check-box">
<input type="radio" id="Submitted" value="Submitted" ng-model="filterSupport" class="ng-pristine ng-untouched ng-valid" name="9">
<label for="Submitted" class="floating-label"> Submitted </label>
</div>
</li>
<!-- <li>
<div class="limit-check-box">
<input type="radio"
id="underReview"
value="Review"
ng-model="filterSupport">
<label for="underReview"
class="floating-label">
Under review
</label>
</div>
</li> -->
<li>
<div class="limit-check-box">
<input type="radio" id="resolving" value="Resolving" ng-model="filterSupport" class="ng-pristine ng-untouched ng-valid" name="10">
<label for="resolving" class="floating-label"> Resolving </label>
</div>
</li>
<li>
<div class="limit-check-box">
<input type="radio" id="resolved" value="Resolved" ng-model="filterSupport" class="ng-pristine ng-untouched ng-valid" name="11"> <label for="resolved" class="floating-label"> RESOLVED </label>
</div>
</li>
<li>
<div class="limit-check-box">
<input type="radio" id="closed" value="Closed" ng-model="filterSupport" class="ng-pristine ng-untouched ng-valid" name="12"> <label for="closed" class="floating-label"> Closed </label>
</div>
</li>
</ul>
<div class="form-group floating-label-select filter-sort-by compound-control">
<select ng-model="sortingFlag" class="ng-pristine ng-untouched ng-valid selected select2-hidden-accessible" tabindex="-1" aria-hidden="true">
<option value="createdDate"> Date Created</option>
<option value="complaintStatus"> STATUS</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox" aria-haspopup="true"
aria-expanded="false" tabindex="0" aria-labelledby="select2-6fax-container"><span class="select2-selection__rendered" id="select2-6fax-container" title=" Date Created"> Date Created</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<label class="floating-label"> SORT BY </label>
</div>
</div>
<!--<div class="form-group floating-label-select filter-sort-by compound-control">
<select ng-model="sortingFlag">
<option value="createdDate"> Date Created</option>
<option value="complaintStatus"> STATUS</option>
</select>
<label>
Sorty by
</label>
</div>-->
</div>
</div>
</form>
POST
<form id="search-form" method="post" novalidate="" autocomplete="off" class="ng-pristine ng-invalid ng-invalid-required">
<div class="form-section row">
<div class="form-group col-xs-10 pull-right-ar">
<svg>
<use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#main-menu-search"></use>
</svg>
<input name="search" id="search" ng-model="searchTerm" type="text" placeholder="What are you looking for? Search here…" required="" class="ng-pristine ng-untouched ng-invalid ng-invalid-required ui-autocomplete-input" autocomplete="off">
<button type="reset">
<svg>
<use xlink:href="#close-icon"></use>
</svg>
</button>
</div>
</div>
</form>
<form class="form contact-form single-col-form modified-form ng-pristine ng-valid" id="modified-form-default" data-active="true" autocomplete="off">
<div class="form-section">
<div class=" form-group floating-label-select">
<select name="sortBy" id="sortBy" tabindex="-1" class="select2-hidden-accessible" aria-hidden="true">
<!-- ngRepeat: sortOption in sortOptions -->
</select><span class="select2 select2-container select2-container--default" dir="ltr" style="width: 100%;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox" aria-haspopup="true"
aria-expanded="false" tabindex="0" aria-labelledby="select2-sortBy-container"><span class="select2-selection__rendered" id="select2-sortBy-container"></span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</div>
</div>
</form>
<form id="nonLogin_form_Filters" class="ng-pristine ng-valid" data-active="true" autocomplete="off">
<div class="col-xs-10 col-xs-offset-1">
<p>Select filters to refine your search results</p>
<!-- ngRepeat: categoryFilterRefinement in categoryFilterRefinements track by $index -->
</div>
<div class="col-xs-10 col-xs-offset-1">
<button class="btn btn-default ripple-effect pull-right pull-left-ar" type="submit">Apply filter</button>
</div>
</form>
GET https://tr.snapchat.com/cm/i
<form method="GET" action="https://tr.snapchat.com/cm/i" target="snap008556045965660064" accept-charset="utf-8" style="display: none;" data-active="true" autocomplete="off"><iframe id="snap008556045965660064"
name="snap008556045965660064"></iframe><input name="pid"></form>
Text Content
Share feedback SHARE FEEDBACK 7B83D072-3E0D-49AE-A875-1911086F328B Created with sketchtool. GENERAL How can we improve our services? WEBSITE FEEDBACK Take a short survey to rate your recent interaction with Etisalat. Question 1 What did you come to do on our website today? Payment Pay my bills Recharge account -------------------------------------------------------------------------------- Enquiry Support Check usage (data, minutes & SMS) -------------------------------------------------------------------------------- Shopping Plans (Mobile & eLife) Buy plan’s add-ons Buy devices & accessories -------------------------------------------------------------------------------- Explore Looking for information NEXT Question 2 Please rate your browsing experience with Etisalat.ae. How easy was it to use the website? Very difficult Very easy -------------------------------------------------------------------------------- How long did the website take to load? Very long Very quick -------------------------------------------------------------------------------- How would you rate our ‘Search’ function? Poor Excellent PREVIOUS STEP NEXT Question 3 Please rate your overall experience with Etisalat.ae. Poor Excellent PREVIOUS STEP NEXT Question 4 To help us understand you better, please provide more details of your overall experience. Type here Max characters: 2000 ( remaining) PREVIOUS STEP SUBMIT Please let us know how we can improve our products and services. Type your feedback here Max characters: 2000 ( remaining) SUBMIT Thank you for sharing your feedback. It will help us improve our products and services! * Consumer * Business * Carrier & Wholesale * Group * Find us icon-pin * Accessibility * Quick Pay / Recharge QuickPay * العربية ACCESSIBILITY ACCESSIBILITY STATEMENT Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. learn more Text size : Standard Aa Aa Colour : Etisalat colours Etisalat colours Colour blind Green weakness Red weakness Audio help * Mobile Plans * Plans * Postpaid * Prepaid * Visitor line * Control line * Roaming * Emirati * Emirati Freedom * Add-ons * Postpaid * Prepaid * Visitor line * Control line * Shortcuts * Expo 2020 Dubai * Switch to Etisalat * eSIM * Multi SIM * Play on Demand * Goodbye 2G * Leaving UAE * My Etisalat app * Smiles * Switch TV * Arena Mobile GET UP TO AED 225 OFF & A FREE EXPO 2020 DUBAI TICKET WITH NEW FREEDOM PLANS! Learn more * TV & Internet * Products * eLife Plans * Full Home Wi-Fi * Home Protection * eLife TV Gaming * Smart Living * Home Wireless * Add-ons * eLife * TV * Calls * Shortcuts * Expo 2020 Dubai * Switch to Etisalat * Home move * Premium TV channels * Smart monitoring * Home Telephone * My Etisalat app * Smiles * Switch TV BUY ELIFE ULTRA ONLINE AND ENJOY UP TO AED 3,200 IN FREE BENEFITS Learn More * Devices * All devices * Smartphones * Laptops & Tablets * Accessories * Smart Home Devices * Gaming & Gadgets * Wearables * Top brands * * Shortcuts * Trade-in programe * Order tracking Buy Now * Support * Mobile FAQ * Postpaid * Prepaid * Visitor line * Roaming * Home FAQ * eLife * Internet * Telephone * VAT * New to Etisalat Find out all you need to know about our services and products. * Device care Find a solution for your device. * Bill explainer We help you understand your bill better by explaining different parts of your monthly bill in detail. SUPPORT Learn More * My Account * My Etisalat * Sign In * Quickpay * Home Moving * Mobile Registration * Track your order * Sign Out * * NO RESULTS FOUND We couldn’t find any results for ‘Pizz’ . Please type a similar word and search again. Recent Searches Quick Links * Quick Pay & Recharge * Internet & TV * Postpaid Plans * SIM Registration * Contact Us Trending searches * ELIFE STARTER PLAN Learn More IPHONE 12 PRO Learn More EMIRATI FREEDOM Learn more INTERNATIONAL CALLING ADD ONS Learn more * My Account * main menu * * My Account * My Etisalat * Sign In * Quickpay * Home Moving * Mobile Registration * Track your order * Sign Out * * Search * main menu * Recent Searches Quick Links * Quick Pay & Recharge * Internet & TV * Postpaid Plans * SIM Registration * Contact Us Trending searches * ELIFE STARTER PLAN Learn More IPHONE 12 PRO Learn More EMIRATI FREEDOM Learn more INTERNATIONAL CALLING ADD ONS Learn more NO RESULTS FOUND We couldn’t find any results for ‘Pizz’ . Please type a similar word and search again. * Mobile Plans * main menu * * Plans * Postpaid * Prepaid * Visitor line * Control line * Roaming * Emirati * Emirati Freedom * Add-ons * * Postpaid * Prepaid * Visitor line * Control line * Shortcuts * Expo 2020 Dubai * Switch to Etisalat * eSIM * Multi SIM * Play on Demand * Goodbye 2G * Leaving UAE * GET UP TO AED 225 OFF & A FREE EXPO 2020 DUBAI TICKET WITH NEW FREEDOM PLANS! Learn more * My Etisalat app * Smiles * Switch TV * Arena Mobile * TV & Internet * main menu * * Products * eLife Plans * Full Home Wi-Fi * Home Protection * eLife TV Gaming * Smart Living * Home Wireless * Add-ons * eLife * TV * Calls * Shortcuts * * Expo 2020 Dubai * Switch to Etisalat * Home move * Premium TV channels * Smart monitoring * Home Telephone * BUY ELIFE ULTRA ONLINE AND ENJOY UP TO AED 3,200 IN FREE BENEFITS Learn More * My Etisalat app * Smiles * Switch TV * Devices * main menu * * All devices * Smartphones * Laptops & Tablets * Accessories * Smart Home Devices * Gaming & Gadgets * Wearables * Top brands * * Shortcuts * * Trade-in programe * Order tracking * Buy Now * * Support * main menu * * Mobile FAQ * Postpaid * Prepaid * Visitor line * Roaming * Home FAQ * eLife * Internet * Telephone * VAT * New to Etisalat * Device care * Bill explainer * SUPPORT Learn More * Find us * Quick Pay / Recharge * Accessibility * CONSUMER BUSINESS Carrier & Wholesale ETISALAT GROUP * Language العربية Need Support? 1. Home 2. Support WE'RE HERE TO HELP TRACK A COMPLAINT HELP & SUPPORT TRACK YOUR COMPLAINT MOBILE HOME DEVICE CARE Change HOME TV SVG/ICON_ARROW_DOWN CREATED WITH SKETCH. Select account to view usage svgicon_tv_white_64 Created with Sketch. svgicon_internet_white_64 Created with Sketch. LL Created with Sketch. Router Created with Sketch. Name Email Address Contact Numbber How can I change my eLife plan? How can I change my eLife plan? Subject What can we help you with? Upload Accepted formats: JPEG, PNG or PDF Chandler Bing Doc.jpg SVG/icon_delete_address Created with Sketch. Passport 12-10-2017.jpg SVG/icon_delete_address Created with Sketch. Tenancy contract.pdf SVG/icon_delete_address Created with Sketch. Submit Change SVG/ICON_ARROW_DOWN CREATED WITH SKETCH. Select account to view usage Primary Name Email Address Contact Number Please enter the URL Block Unblock What can we help you with? Upload Accepted formats: JPEG, PNG or PDF Chandler Bing Doc.jpg SVG/icon_delete_address Created with Sketch. Tenancy contract.pdf SVG/icon_delete_address Created with Sketch. Submit Find support * Find support * BLOCK/UNBLOCK URL * close I am having issue with Account Number* Thank you for being patient. We are trying to find something that may help you out CONTACT OUR HELP We are always here to answer any questions you may have about our products and services. Reach out to us and we’ll take care of all your needs. Select Select Complaint Nature Select Select Complaint Type Subject What can we help you with? Upload Accepted formats: JPEG, PNG or PDF upload maximum 4 files maximum file size is 2 MB Submit HERE ARE FEW THINGS THAT MAY HELP YOU OUT * BILLING * TECHNICAL * OTHER Did the above information help you with your issue? NO YES WE ARE HAPPY THAT WE SOLVED YOUR ISSUE. We are sorry that the information we provided couldn't solve your issue. Reach out to us for further assistance. Live Chat OR, Dial 101. For Non-Etisalat customers, dial 800 101. YOUR REQUEST HAS BEEN SUBMITTED SUCCESSFULLY Your request has been submitted successfully. Your request id is . You will receive a call from our expert shortly. Submit another request ENTER YOUR ACCOUNT NUMBER TO VIEW THE STATUS OF ALL YOUR COMPLAINTS. Enter Account No./Ticket No. Check ENTER YOUR ACCOUNT NUMBER TO VIEW THE STATUS OF ALL YOUR COMPLAINTS. ELIGIBILITY CHECK: Please enter the 6-digit verification code sent to your mobile number and email Please enter the verification code* Didn’t receive your code yet RESEND CODE By continuing, you agree to Acceptance of Liability. verify TRACK YOUR COMPLAINT ELIGIBILITY CHECK: Verification Successful. Your number was verified Search Keyword / Reference ID / Ticket # SVG/icon_search Created with Sketch.. * ALL * Submitted * Resolving * RESOLVED * Closed Date Created STATUS Date Created SORT BY Reference/Ticket # REQUEST extrahanding DATE SUBMITED ACCOUNT STATUS Account REF/TICKET # REQUEST DATE SUBMITTED STATUS No data available in table COMPLAINTS FAILD * About Us * Code of Conduct * Privacy Policy * Terms & Conditions * Etisalat Tenders * Careers © 2021 Etisalat. All Rights Reserved. © 2021 Etisalat. All Rights Reserved. CHANGE PROFILE PHOTO wifi Created with Sketch. CHOOSE FROM EXISTING PHOTOS 5MB Choose From Existing Photos Save Created with Sketch. DELETE CURRENT PHOTO Breakpoint: xs ( 375px ), Viewport width: Breakpoint: ms ( 375px ), Viewport width: Breakpoint: sm ( 768px ), Viewport width: Breakpoint: md ( 992px ), Viewport width: Breakpoint: lg ( 1440px ), Viewport width: Breakpoint: xl ( 1600px ), Viewport width: Page 1 SORRY HUMZA, BUT WE COULDN’T FIND AYTHING THAT MATCHES YOUR SEARCH. Try using a different keyword and search again or check our suggestions below. THESE MAY HELP YOU FIND WHAT YOU’RE LOOKING FOR PREPAID MOBILE MOBILE DATA NON-STOP DAILY POSTPAID MOBILE SORT BY: Applied filters: Applied filters: Select filters to refine your search results Apply filter results found TOP RESULTS Breakpoint: xs ( 375px ), Viewport width: Breakpoint: ms ( 375px ), Viewport width: Breakpoint: sm ( 768px ), Viewport width: Breakpoint: md ( 992px ), Viewport width: Breakpoint: lg ( 1440px ), Viewport width: Breakpoint: xl ( 1600px ), Viewport width: Page 1