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What are you looking for? Submit
 * Shop
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 * Shop
   * Internet
     * Promotions
     * Internet packages
     * Why choose Cogeco Internet?
     * Compare packages
     * 
     * Cogeco Wi-Fi
     * Cogeco Wi-Fi Pods
   * EPICO TV + Internet
     * Promotions
     * Discover EPICO
     * EPICO packages and channels
     * 
     * On Demand and free previews
     * Premium channels
     * Sports channels
     * Other TV packages
   * Phone
     * Phone packages
     * Why choose Cogeco Phone?
     * Long distance and calling features
   * Why Cogeco
     * Our commitment
     * Cogeco network expansion
     * Find the right package
     * Moving?
 * Customer zone
   * My Internet service
     * Cogeco Wi-Fi and pods
     * My Internet usage
     * Internet usage explained
     * 
     * Internet security
     * Wi-Fi hotspots
     * Speed test tool
     * Prevent fraud and scams
   * My TV service
     * TV guide
     * Channel list
     * Modify my TV channels
     * What's new On Demand
     * Own your movies
     * 
     * Get started with EPICO
     * EPICO equipment
     * 
     * Discover YourTV
   * My Phone service
     * My Phone usage
     * Long distance and calling features
   * My bill
     * View my bill
     * My bill explained
     * Make a payment
     * Change my mailing address
     * Change my method of payment
     * Update my user profile
     * Get paperless billing
   * My services
     * Register for My Account
     * Modify my TV services
     * Modify my Internet services
     * Outages and maintenance
     * Moving soon?
 * Support
   * Services
     * General support
     * EPICO
     * Internet
     * Standard TV
     * Phone
     * 
     * Cogeco Security
     * Self-install
     * Outages and maintenance
   * Billing and account
     * General support
     * Moving soon?
     * Fraud and scams
     * DERY and Axion powered by Cogeco
     * 
     * Log in to My Account
     * Discover My Account
   * FAQ Articles
     * Support articles
     * Setting up Internet and Wi-Fi
     * Resetting my modem
     * Changing my Wi-Fi name and password
     * Programming my remote
     * Finding free previews

1-866-261-4447
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SHOP FOR PRODUCTS AND SERVICES

From the ultrafast Internet and reliable phone services you need to the flexible
TV packages you want, we have you covered.

Internet
Internet + TV
Home Phone


GET A FIBRE-POWERED NETWORK WITH 100% LOCAL SUPPORT. GET IT ALL WITH COGECO.


A RELIABLE INTERNET CONNECTION

Our ultrafast Internet is powered by our fibre-optic network to give you the
speed you need.


GET EXCEPTIONAL SUPPORT FROM 100% LOCAL REPS

We live and work in your communities, and we’ve got your connection needs
covered from A to Zed. We’re here for you, so go ahead and chat with us. We’d
love to hear from you.


ENJOY THE BEST LIVE TV AND ON-DEMAND CONTENT

Get instant access to all the latest movies, catch up on buzz-worthy shows on
live TV or Cogeco On Demand, and enjoy Pay-Per-View events.


INTERNET

Say hello to ultrafast, reliable Internet with speeds of up to 1 Gbps. Cogeco
Internet is backed by our fibre-powered network, and you can get it now for a
special price. Available where technology allows. 

Shop promos
See all packages




INTERNET + TV

Enjoy TV with all your favourite content in one place, powered by our ultrafast
Internet. Cogeco gives you the flexibility to watch the shows and movies you
love, wherever and whenever you want.

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See all packages




SUPPORTING YOUR COMMUNITY. BECAUSE IT’S OURS, TOO.

Your community is important to us because we live in the neighborhoods we serve.
That's why we sponsor your local events and the causes that make all our lives
better. Then, to make them shine, we put your local organizations in the
spotlight on our YourTV community stations.

Why people choose and stay with Cogeco


QUICK LINKS TO SIMPLIFY YOUR DAY

Manage your services online
Make a payment
Modify your channels
See what’s new on demand
Check outages and maintenance


WANT TO SHOP OVER THE PHONE, FIND A STORE OR MANAGE YOUR SERVICES ONLINE?

 * 1-866-261-4447 Speak with an agent
   We’re here 7 days a week to suggest services, promotions and answer
   questions.
   We’re here to help you and suggest products and services, promotions and
   answer questions.
   1-866-261-4447
 * Find a store Find a Cogeco store
   Do you prefer shopping in person? We’re happy to serve you at your local
   Cogeco store.
   Do you prefer shopping in person? We’re happy to serve you at your local
   Cogeco store.
   Locate your nearest store
 * Go to My Account
   From paying bills to modifying TV channels, My Account is your go-to
   destination.
   From paying bills to modifying TV channels, My Account is your go-to
   destination.
   Log in now

Legal information
General restrictions and legal information

Limited time offer. Restricted to new customers and former customers who
cancelled all of their services more than 6 months ago.

Our network combines optical fibre and coaxial cable. Available where technology
permits. For personal and residential purposes only. Visit cogeco.ca for
details. Photos are for illustrative purposes only.

A fee of $99 per technician visit for a standard installation or $20 if
available for self-installation may apply. Supplementary installation fees may
apply for additional work requested. A minimum commitment period corresponding
to the offer and billed at the same address is required to benefit from these
prices. Pre-authorized debit or credit card payment and service bundling on a
single invoice may be required. A termination fee of up to $75 per service will
be charged to customers who cancel their services before the end of the offer
period.

Sign up today at www.hayu.com/cogeco


INSTALLATION IS ON US

Limited time offer. Restricted to new customers and former customers who
cancelled all of their services more than 6 months ago.  Additionally, clients
must purchase products or services on cogeco.ca with a minimum value of 65$
before taxes.

The installation fee is calculated by offering a non-recurring credit of $99 for
a standard installation or $20 if available for self-installation. Supplementary
installation fees may apply for additional work requested.

BLACK FRIDAY OFFER 2023

This offer is valid between November 13 to November 26, 2023. In order to
benefit from the first 2 months free, you must remain subscribed to this offer
for the 12-month commitment period immediately following your subscription to
the Black Friday offer. In the event you cancel your service before the end of
the commitment period, the 2 first months will be retroactively charged to your
account upon cancellation of services.


INTERNET

Additional charges will apply for exceeding the monthly data transfer capacity
(GB) allowed for each specific Cogeco Internet package. See details. Download
and upload speeds can vary with Internet traffic, remote peers, the customer’s
network configuration, the use of wireless equipment and other factors. See
details. All Internet packages include 2 free installations of Cogeco Security
services for desktop and/or laptop computers. Cogeco Security GO with unlimited
installations for computers, tablets and wireless devices is available at a
regular price of $5.99/month. See details. Wi-Fi hotspots provide free and
unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco
subscribers. See details. ULTRAFIBRE®

Wi-Fi Pods and Wi-Fi Extenders require a subscription to an UltraFibre 40
Internet package or higher.

UltraFibre 1 Gig Unlimited : Up to 1 Gbps of total download speed through the
combination of multiple devices including at least one wired connection
(Ethernet) combined with one or multiple wireless connections to Cogeco’s 1 Gig
modem. Up to 940 Mbps download speed can be achieved when connecting to one
personal Internet device with one wired connection (Ethernet).


EPICO

Cogeco EPICO service provides combined access to Cogeco TV and Internet services
with a subscription to Cogeco TV, an EPICO 4K Box and a minimum subscription to
the UltraFibre 60 Unlimited Internet package with a Wi-Fi modem.

Download speed, upload speed, signal and picture quality can vary depending on
various  factors.

Channel availability may vary by region. Selected TV channels can only be
modified once every 30 days. The channel lists for the pre-selected packages
cannot be modified. Additional fees may apply for some channels and some
channels may count for several choices. Viewing content (live or recorded) is
restricted to Canada.

Channel availability for the Restart and Just Missed features may vary according
to the content rights and viewing restrictions.

A separate subscription to Netflix® is required. Counts towards customer’s
Internet usage.

The EPICO app provides access to the TV channels included in the EPICO package
to which the customer is subscribed. Some channels included in the EPICO package
may not be available to watch out-of-home due to content rights restrictions.
Viewing content is restricted to Canada.

On Demand requires a subscription to the TV package containing the associated
digital channel. Purchased movies remain available as long as the customer is
subscribed to the Cogeco EPICO service and as long as the title remains
available in the On Demand library. Rented movies are available for the duration
indicated on the screen.

Beginning March 1st, 2022, all recordings are available for a maximum of 365
days or until the termination of your EPICO service. By default, older
recordings will be automatically removed to match the number of hours in your
block. Additional blocks of recording hours may be available to add with certain
EPICO packages (up to 1000 hours of recording capacity).

An EPICO package including an EPICO 4K Cloud PVR is required to download and
view TV recordings in and out-of-home.

One EPICO 4K Cloud PVR per TV set. Each additional EPICO 4K Box or EPICO 4K
Cloud PVR is available at $7 per month.


TELEVISION

Cogeco TV service requires the rental of an HD digital receiver with a minimum
subscription to the Basic Channels package. Channel availability may vary by
region. TV packages and selected channels can only be modified once every 30
days. Additional fees may apply for some channels and some channels may count
for many choices. The channel lists of the pre-selected packages cannot be
modified. Requirements to watch 4K: (i) a 4K TV and 4K receiver, (ii) a
subscription to the SD/HD channels corresponding to the 4K channels. 4K not
available with all channels.

Access to the mobile apps requires a subscription to the TV package containing
the associated digital channel. The content viewed on mobile apps requires
bandwidth, which is included in the customer's Internet or cellular data
package. Additional usage fees may apply if the customer exceeds the monthly
data transfer capacity (GB) included in his package. Viewing content is
restricted to Canada.

TiVo service from Cogeco requires: (i) the rental of a TiVo receiver, (ii) a
Wi-Fi modem, and (iii) a subscription to Cogeco Internet and (iv) a TV package.
Each additional TV set combined with a TiVo PVR requires the rental of a TiVo HD
receiver. Installation charges may apply for additional outlets. Data traffic
consumed between the TiVo boxes and the Internet to supply programming
information counts towards customer’s Internet usage. Additional usage fees may
apply if the customer exceeds the monthly data transfer capacity (GB) included
in the package. Viewing content is restricted to Canada. TiVo®. Apple®.
YouTube®.

Trolls → © 2023 DreamWorks Animation LLC. All Rights Reserved. Indiana Jones and
the Dial of Destiny → Disney’s Indiana Jones and the Dial of Destiny © 2023
Disney. Oppenheimer → © 2023 Universal Studios. All Rights Reserved.

New Cx:

The Super Channel offer expires January 31, 2024, and includes a monthly savings
of $5 for 3 consecutives months for current and new TV customers who subscribe
to the Super Channel Premium package. At the end of the period of this offer,
the then-current price of the package will apply. The regular price of the
package may change at any time, including during the subscription period. This
offer is available to new and existing Cogeco TV subscribers who sign up for the
Super Channel Premium package. Each eligible customer can only benefit from the
offer once during the offer period.


HOME PHONE

Phone equipment must stay at the same address where it was initially installed
in order to allow 911 to associate the call with the correct address in the
event of an emergency.

HOME PHONE EQUIPMENT

New generation Phone Equipment does not include an external backup battery.
Batteries can be purchased separately for certain models (Hitron CODA-4589 and
Arris TG3452G) while supplies last. Sagemcom (F@ST3896) equipment does not
include a backup battery. See details

Subscription to a Cogeco Home Phone package is required for all long distance
plans. Limited to a list of countries predetermined by Cogeco. Additional
minutes will be charged at the then current rate, per minute per country,
applicable for the remainder of the month.See details. A fee of $0.95 per call
for the use of the directory assistance (411) may apply, depending on the phone
package.

Starting November 30, 2023, people across Canada will be able to call and text
9-8-8, a new three-digit service, for help with mental health and suicide
prevention. 9-8-8 will be free for anyone in Canada who is thinking about
suicide, in emotional distress, or who is worried about someone they know.

 * Shop
   * Internet
   * EPICO TV + Internet
   * TV
   * Phone
   * Promotions
   
   --------------------------------------------------------------------------------

 * How to order
   * Call us
   * Shop online
   * Go to a store
   
   --------------------------------------------------------------------------------

 * My Cogeco
   * Modify TV channels
   * TV Guide
   * Pay my bill
   * Switch to eBilling
   * Moving
   
   --------------------------------------------------------------------------------

 * Support
   * Contact support
   * Self-serve FAQs
   * Outages
   * Support
   * Billing and account
   * Accessiblity
   * Share a concern
   * Your TV contract details
   
   --------------------------------------------------------------------------------

 * Corporate
   * About us
   * Join the Cogeco team
   * Leadership
   * Press Releases
   * Cogeco Communications
   * YourTV
   * COVID-19
   * Diversity and Inclusion
   
   --------------------------------------------------------------------------------
   
   * Facebook
   * Twitter
   * YouTube
   * Instagram
   * LinkedIn
 * Legal Links
   * Privacy policy
   * Terms and conditions
   * Regulatory affairs
   * Consult CRTC Internet Code
   * Multi-dwelling unit access agreements
   * Court orders
   
   --------------------------------------------------------------------------------

 * Facebook
 * Twitter
 * YouTube
 * Instagram
 * LinkedIn

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