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HOW TO LEAD AGILE RETROSPECTIVES THAT CREATE CONSTANT IMPROVEMENT

by Sean Blake, Head of Marketing

7 min read

15 Jun 2021



Agile retrospectives offer opportunities for introspection. These meetings
should be held at regular intervals to analyze development team processes and
outcomes. Reflecting on the last sprint should help guide the next one.

Sprint retrospectives are also informal but structured. Informality is a typical
characteristic of the retro meeting, which motivates problem-solving.

In this article, we’ll review what an agile retrospective is, how to lead it
successfully, and how to use the retrospective format.


WHAT IS AN AGILE RETROSPECTIVE?

An agile retrospective is also known as the sprint or sailboat retrospective.

The Scrum Guide provides a clear definition of the agile retrospective. This
definition is the ideal start to holding your lean coffee meeting.

The Guide says the agile team can use the sprint retrospective as an opportunity
for continuous improvement. Continuous improvement takes place through ongoing
teamwork and work analysis. During a retrospective, the team discusses what went
well and what didn’t so the next sprint can go more smoothly.

Here’s how the 12 principles of the Agile Manifesto describes retrospectives:
“At regular intervals, the team reflects on how to become more effective, then
tunes and adjusts its behavior accordingly.”

Unlike the sailing philosophy of Captain Sparrow in Pirates of the Caribbean,
the sailboat retrospective is characterized by sprint planning. As serious as
the process is, the team members are encouraged to treat this process with
humor.


HOW TO IMPLEMENT A SPRINT RETROSPECTIVE FORMAT

Use a retrospective format for each sailboat meeting.

You can either implement the agile retrospective after each sprint, quarter, or
the entire project. However, you should have a retrospective at regular
intervals to continue iteration and improvements.

Here’s how to plan the sprint retrospective:


1. PREPARATION

Like a standup meeting, your preparation time for the scrum retrospective should
take about 15 minutes. Remote team preparations can create a Confluence page to
guide the team meeting.

You can use the Confluence page to post a collaboration document on software
development boards like Jira. This document helps guide the retro process
through tasks where the team fell short or excelled with action items. It also
helps to identify areas of improvement and the actions the group must apply to
effect change.

If in-person team members don’t use software to facilitate their agile
retrospective, they can use another technique. This technique usually involves a
whiteboard, Post-Its, and markers to guide brainstorming throughout the meeting.

Whichever methodology (Scrum or Kanban) the scrum master uses, a visual
representation helps facilitate the best possible outcomes for future workflows.

The retro is like a lean coffee meeting where the agenda is relatively
unstructured but democratic. Everyone gets to contribute.

However, it is best to rope in a neutral facilitator or agile coach to guide
this process. This technique should help encourage team members to participate
and share without feeling pressured.


2. USE THE RETROSPECTIVE TEMPLATE TO GUIDE YOUR AGENDA FORMAT

The sprint retrospective template helps direct the agenda for the meeting
format. Whether you choose the start, stop, continue, sailboat, glad, sad, mad,
or other template, the process typically follows six steps:


2.1 SET THE STAGE

Refresh your memory about themes and stories in the last sprint if necessary.

At the start of the retrospective, the Scrum master should introduce the product
owner, team members, and other relevant stakeholders.

Welcome everyone and let them know that their participation is valuable. Inform
team members that honesty is critical in producing positive outcomes. Ensure new
teams know that questions are welcome, and that sharing experiences is vital to
a successful sprint retrospective.

Throw in an icebreaker to set the tone of the meeting. A brief game of “two
truths and one lie” can quickly promote a relaxed atmosphere if you have enough
time.

Let the team know the amount of time it should take to complete each section of
the sprint review.


2.2 CELEBRATE THE WINS



Congratulate team members who excelled. Discuss posting success stories on
LinkedIn or elsewhere before moving on with the sprint review.


2.3 GATHER DATA

Data gathering includes collecting information from development team members
about sprint retrospective problems. The purpose is for the team to uncover the
root cause of the problems.

Team members begin this process by sharing sprint experiences. Whether the
experience was good, bad, or ugly—share it. Gather data about action items and
the outcomes. Record the decisions made about action items.

Share the processes you used and which milestones you accomplished. If team
members applied new technologies, share how those went. If they used new tools,
let everyone know the pros and cons of each tool. Whatever the experience, let
everyone know what worked well and what was a disappointment.

The Scrum master can facilitate this phase by using the “five whys” methodology.
The “five whys” essentially refers to asking why a problem occurred, five times.
Repeating the question multiple times supports deep thinking to get to the root
cause of the problem.


2.4 BRAINSTORM SOLUTIONS

Once the team members identify the shortcomings of the previous sprint, they can
brainstorm solutions.

The team meeting should now revolve around associations between problems and
solutions. Linking problems and solutions involves understanding. Once the
software development team understands their mistakes, they can brainstorm
several solutions to fix each problem area with better action items.

Coming up with sprint retrospective ideas at this stage is vital for a
successful post-mortem. Throw in as many ideas as possible to have several
solutions for consideration.

The Scrum master should also ensure that the team has the authority to follow
through with relevant solutions at this stage. If they don’t have the authority
to solve problems, the Scrum master must bump the issue up to a higher level.


2.5 SELECT VIABLE SOLUTIONS

Not all solutions from the brainstorming phase will be viable — ask the Scrum
team, including the product owner, to choose three promising solutions for each
problem. You can use three convenient retrospective techniques to narrow this
process, including the simple vote, the dot vote, or the multiple vote system.

The simple vote requires everyone to select the solution that resonates best
with them in the follow-up activity. In the dot vote, meeting participants find
the best three solutions by placing a dot on three of the ideas they believe
hold the most value.

Lastly, the multiple vote system means that the scrum master gives everyone
points. The scrum team must then give these points to one or more of the best
ideas.


2.6 END THE MEETING

End the meeting on a positive note before continuing to the next sprint. Try to
leave with:

 * A detailed synopsis of the previous sprint
 * A detailed sprint planning exercise for the next sprint meeting format
 * Setting an exact date for the next sprint review
 * Collaborate as a team to determine whether this outcome is effective or needs
   improvements for the next iteration


3. SPRINT RETROSPECTIVE MEETING OUTCOMES

Software development teams can use the S.M.A.R.T. criteria to analyze their
solutions. Getting the product owner's inputs is a valuable part of the
retrospective meetings as they diversify priorities and perceptions

The agile coach or Scrum master takes the S.M.A.R.T. solutions and translates
these into item actions. The Scrum master should ask team members to take
responsibility for activities to promote ownership and encourage behavioral
change.

Once the product owner agrees, each activity should then become part of the
backlog.


HOW TO ACHIEVE SUCCESSFUL RETROSPECTIVES FROM IN-DEPTH INTROSPECTION

An in-depth introspection promotes continuous improvement and productivity.
Following a retrospective template helps achieve these goals, while supporting
integrated teamwork. The product owner also benefits from your team efforts with
each sprint retrospective, which is a primary objective.

At Easy Agile, we always place the customers' needs first. Our products,
designed for Jira users, help agile teams work together effectively. Easy Agile
User Story Maps can help your team clearly visualize the customer journey
together. Try it free for 30 days.




HOW TO LEAD AGILE RETROSPECTIVES THAT CREATE CONSTANT IMPROVEMENT

JUMP TO

What is an agile retrospective?How to implement a sprint retrospective formatHow
to achieve successful retrospectives from in-depth introspection

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