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Introduction

Agency User Guide

Before You Start

Quick Start

Video Guide

Power Users

Developer Guide

Documentation

Github Open Repo


Release Notes

FAQs

For Recipients

For Senders

Legal

Terms & Conditions

Privacy Policy

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Introduction
Postman.gov.sg is a mass messaging tool for the Singapore Government. Anyone
with an @agency.gov.sg email address can log in and start using Postman today.

SERVICE STATUS

Postman.gov.sg publishes our most up-to-the-minute information on service
availability on Open Government Products' statuspage. You can subscribe to the
status of all of our products and receive alerts and updates if there is an
unplanned incident.
Twilio status page AWS status page
WHAT CAN POSTMAN DO?

Easily customize messages to reach a wide audience: Create a message template,
upload a file containing customization parameters, and we will handle the rest
for you.
Mass send emails: Just click send campaign and Postman will send those messages
out to your intended audience via email.
Mass send SMSes: Enter your Twilio credentials under settings, and Postman will
send those messages via SMS. No integration with Twilio is needed.
Mass send Telegram messages through a bot: Get your recipients to subscribe to
your Telegram bot and use Postman to send Telegram messages to the subscribers
by uploading the subscriber's contact list.
View stats: Keep track of your campaign's progress as it is sending and check
back when it is completed.

IS POSTMAN SECURE?

Email and SMS are not 100% secure. We recommend that you don’t put any sensitive
information in the email or SMS content. Some of our users generate a
recipient-specific unique link that opens up to a locked page. We have completed
our VAPT on June 15th, 2020, and fixed our vulnerabilities.
CAN POSTMAN BE ACCESSED ON THE GOVERNMENT INTRANET?

Postman is only available on the internet at the moment.
DATA CLASSIFICATION

When in doubt, you should follow IM8’s guidelines on data classification. We use
cloud infrastructure so we are able to handle up to restricted data.
Channel
Data Classification
Normal email
Non-sensitive to sensitivity normal
Normal SMS
Non-sensitive to sensitivity normal
Telegram Bot
Non-sensitive to sensitivity normal
Password-protected email
Sensitivity high
DIFFERENCE BETWEEN THE API VS USER INTERFACE ACCESS

API calls: API stands for application programming interface. You need your
engineers or IT support to help send your source database information to Postman
through an API call. In order to use this feature, you need to generate an API
key from settings in the Postman user interface and follow the Swagger Doc to
start sending Postman what you want to send through an API call.
User Interface: Users can access the user interface web app through
https://postman.gov.sg. You can set your credentials for SMS under settings and
start to send SMS and email campaigns right away.
Access Type
Channels
Type of Use Case
Prerequisite
API
Email & SMS
System-generated
Engineering or IT team to send messaging info from the source system to Postman.
User Interface - Log in using postman.gov.sg
Email, SMS, and Telegram Bot
Manual intervention required
@agency.gov.sg email access to log in
Fill out an access request form if you do not have an @agency.gov.sg email
address.

OPEN-SOURCE CONTRIBUTION

We have open-sourced Postman. Visit our Github repo to start contributing to our
code. Contributing guidelines can be found here.

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Before You Start

Last modified 8mo ago
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Contents
Service status
What can Postman do?
Is Postman secure?
Can Postman be accessed on the government intranet?
Data classification
Difference between the API vs User Interface Access
Open-source contribution
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