Submitted URL: https://help.accor.com/s/
Effective URL: https://help.accor.com/s/?language=en_US
Submission: On August 24 via api from GB — Scanned from GB

Summary

This website contacted 10 IPs in 4 countries across 8 domains to perform 59 HTTP transactions. The main IP is 2a02:26f0:480:d::210:f145, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com. The Cisco Umbrella rank of the primary domain is 666268.
TLS certificate: Issued by R3 on August 14th 2023. Valid for: 3 months.
This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 43 2a02:26f0:480... 20940 (AKAMAI-ASN1)
6 2606:4700::68... 13335 (CLOUDFLAR...)
2 151.101.2.132 54113 (FASTLY)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 52.17.203.67 16509 (AMAZON-02)
3 85.222.152.15 14340 (SALESFORCE)
2 2 45.60.155.180 19551 (INCAPSULA)
1 52.222.206.77 16509 (AMAZON-02)
1 85.222.144.120 14340 (SALESFORCE)
59 10
Apex Domain
Subdomains
Transfer
47 accor.com
help.accor.com — Cisco Umbrella Rank: 666268
all.accor.com — Cisco Umbrella Rank: 78620
login.accor.com — Cisco Umbrella Rank: 158785
3 MB
6 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 354
172 KB
3 force.com
service.force.com — Cisco Umbrella Rank: 3613
7 KB
1 salesforceliveagent.com
d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 163229
d.la2-c1-fra.salesforceliveagent.com Failed
558 B
1 cloudfront.net
d6tizftlrpuof.cloudfront.net
3 KB
1 usabilla.com
w.usabilla.com — Cisco Umbrella Rank: 4593
14 KB
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 596
305 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 48
105 KB
59 8
Domain Requested by
43 help.accor.com 1 redirects help.accor.com
6 cdn.cookielaw.org help.accor.com
cdn.cookielaw.org
3 service.force.com help.accor.com
2 login.accor.com 2 redirects
2 all.accor.com help.accor.com
1 d.la2-c1-cdg.salesforceliveagent.com help.accor.com
1 d6tizftlrpuof.cloudfront.net help.accor.com
1 w.usabilla.com help.accor.com
1 geolocation.onetrust.com cdn.cookielaw.org
1 www.googletagmanager.com all.accor.com
0 d.la2-c1-fra.salesforceliveagent.com Failed help.accor.com
59 11
Subject Issuer Validity Valid
prod.32.slot.cdn.salesforce-communities.com
R3
2023-08-14 -
2023-11-12
3 months crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3
2023-04-01 -
2024-03-31
a year crt.sh
*.accor.com
GlobalSign RSA OV SSL CA 2018
2022-12-01 -
2024-01-02
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-08-07 -
2023-10-30
3 months crt.sh
onetrust.com
Cloudflare Inc ECC CA-3
2022-12-13 -
2023-12-13
a year crt.sh
w.usabilla.com
Amazon RSA 2048 M01
2023-02-09 -
2024-02-09
a year crt.sh
*.eu17.force.com
DigiCert TLS RSA SHA256 2020 CA1
2023-03-15 -
2024-03-13
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
la2-c1-cdg.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2023-01-10 -
2024-01-10
a year crt.sh

This page contains 4 frames:

Primary Page: https://help.accor.com/s/?language=en_US
Frame ID: 66EB507A00F1848FC1D9906FD37A8A5C
Requests: 45 HTTP requests in this frame

Frame: https://w.usabilla.com/2a22008a1a0b.js?lv=1
Frame ID: 73B890BA66379198D440115A8E461F1D
Requests: 1 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Frame ID: EF9482EB25CCFF6B46DA6B900D77FC64
Requests: 12 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Frame ID: 920BBBA28398B4417C0D8D532D9BDE75
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

ALL Support area

Page URL History Show full URLs

  1. https://help.accor.com/s/ HTTP 301
    https://help.accor.com/s/?language=en_US Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • require.*\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Page Statistics

59
Requests

98 %
HTTPS

40 %
IPv6

8
Domains

11
Subdomains

10
IPs

4
Countries

2872 kB
Transfer

11604 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://help.accor.com/s/ HTTP 301
    https://help.accor.com/s/?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 29
  • https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
  • https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
  • https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

59 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
help.accor.com/s/
Redirect Chain
  • https://help.accor.com/s/
  • https://help.accor.com/s/?language=en_US
65 KB
20 KB
Document
General
Full URL
https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
3621126567d2e299516f60c91d1145f5293498d08b4721321d08b649f55fda48
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

akamai-grn
0.05f01002.1692859337.122e194a
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-length
19529
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-type
text/html;charset=UTF-8
date
Thu, 24 Aug 2023 06:42:17 GMT
expires
Wed, 24 Aug 2022 06:42:17 GMT
last-modified
Wed, 24 Aug 2022 06:42:17 GMT
link
</s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%225e7_9lYY7rCtZgqqrY0dTg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server-timing
Total;dur=181
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection
1; mode=block

Redirect headers

akamai-grn
0.05f01002.1692859337.122e18ce
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-length
0
content-security-policy
upgrade-insecure-requests
date
Thu, 24 Aug 2023 06:42:17 GMT
location
https://help.accor.com/s/?language=en_US
referrer-policy
origin-when-cross-origin
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection
1; mode=block
aura_prod.js
help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/
834 KB
261 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
41ffc9bd80bc2fd05acc4a7f5244eb8638b493da3f8f8c103ace06e3a608407e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 24 Aug 2023 06:42:17 GMT
akamai-grn
0.05f01002.1692859337.122e1a96
server-timing
Total;dur=80
content-length
266431
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 02 Aug 2023 22:25:56 GMT
x-origin-cache-control
public,max-age=31536000,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
access-control-expose-headers
Server-Timing
cache-control
public, max-age=29778208
timing-allow-origin
*
app.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A...
3 MB
540 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%225e7_9lYY7rCtZgqqrY0dTg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
a31ee9cf4e4938dc53d4d8fde65573a6a8e969a3daedcb6b402c99c5274bc4f6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Wed, 23 Aug 2023 02:00:18 GMT
date
Thu, 24 Aug 2023 06:42:17 GMT
akamai-grn
0.05f01002.1692859337.122e1a98
x-origin-cache-control
public,max-age=31536000,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31518940
content-length
552495
x-xss-protection
1; mode=block
otSDKStub.js
cdn.cookielaw.org/scripttemplates/
21 KB
7 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:bada , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b97b49ee323dbccf9a13f15fa3d93188d01681652d52b1ed40ad00c32dfb0513
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Thu, 24 Aug 2023 06:42:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
X1C0PY0lSDg1JSpsyFxfYA==
age
32032
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
6837
x-ms-lease-status
unlocked
last-modified
Wed, 23 Aug 2023 03:26:30 GMT
server
cloudflare
etag
0x8DBA388BDFFAADC
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
3ecb945a-b01e-0048-37fa-d524b4000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
7fb99d50c940771d-LHR
FAQ_GlobalStyle_V7_4
help.accor.com/s/sfsites/c/resource/
43 KB
8 KB
Stylesheet
General
Full URL
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
21e925ffe594a0f35a5d740d48872d8d23f77d1d310f7b502b89df653250165e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 24 Aug 2023 06:42:17 GMT
akamai-grn
0.05f01002.1692859337.122e1ab6
p3p
CP="CUR OTR STA"
content-length
7544
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 5 Jul 2023 08:01:41 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=3217754
expires
Sat, 30 Sep 2023 12:31:31 GMT
main.js
all.accor.com/services/gtm/scripts/
433 KB
144 KB
Script
General
Full URL
https://all.accor.com/services/gtm/scripts/main.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.2.132 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
fasterize /
Resource Hash
47515fa754106bafbed47d3ea72362313f74835b7401e01e0eb029454ade6384
Security Headers
Name Value
Strict-Transport-Security max-age=31557600
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

date
Thu, 24 Aug 2023 06:42:18 GMT
content-encoding
gzip
via
1.1 d8e97d2c28917e4c41ab79bb1e94b844.cloudfront.net (CloudFront), 1.1 varnish
strict-transport-security
max-age=31557600
x-amz-cf-pop
FRA6-C1
age
76580
x-cache
Miss from cloudfront, HIT
content-length
146880
x-xss-protection
1; mode=block
x-gen-id
367acf32686186bc0f0527c80743852f
x-served-by
cache-fra-etou8220055-FRA
x-unique-id
b9a19d0b9296aec93452752fe533a846
x-fstrz
o,c
server
fasterize
x-timer
S1692859338.095226,VS0,VE1
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
public, max-age=3600, stale-while-revalidate=21600
fastly-version
V68
x-cdn-forward
Fastly
accept-ranges
bytes
x-amz-cf-id
naypvmvnp7Ha4w0u0c0wp8_pZ79kyUXVPHzeR1-6MNVX5CR6lDai0w==
x-cache-hits
1
resources.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ...
8 KB
3 KB
Script
General
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%225e7_9lYY7rCtZgqqrY0dTg%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAwMDBlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%7D/resources.js?pv=1692842601000179234648&rv=1688546269000
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
c2154cbd272c93e4b0e26afb35b3b2190c522232b5bb278ecdd5635a2099a880
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Wed, 23 Aug 2023 06:42:17 GMT
date
Thu, 24 Aug 2023 06:42:18 GMT
akamai-grn
0.05f01002.1692859337.122e1ab7
x-origin-cache-control
private,max-age=31536000,immutable
vary
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312 KB
XHR
General
Full URL
https://help.accor.com/s/sfsites/aura?r=1&aura.Component.getComponentDef=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
Software
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Security Headers
Name Value
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Request headers

Referer
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X-SFDC-Page-Cache
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Content-Type
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
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date
Thu, 24 Aug 2023 06:42:19 GMT
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content-type
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x-xss-protection
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expires
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9 KB
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General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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referrer-policy
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x-origin-cache-control
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vary
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x-frame-options
SAMEORIGIN
content-type
image/svg+xml
cache-control
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expires
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User.svg
help.accor.com/resource/FAQ_HeadSSO/
2 KB
1 KB
Image
General
Full URL
https://help.accor.com/resource/FAQ_HeadSSO/User.svg
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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last-modified
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akamai-grn
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x-origin-cache-control
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SAMEORIGIN
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CP="CUR OTR STA"
content-type
image/svg+xml
cache-control
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content-length
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x-xss-protection
1; mode=block
expires
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help.accor.com/s/sfsites/c/resource/FAQ_Fonts/
165 KB
165 KB
Font
General
Full URL
https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Roboto-Medium.ttf
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Referer
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Origin
https://help.accor.com
accept-language
en-GB,en;q=0.9
User-Agent
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
Thu, 24 Aug 2023 06:42:19 GMT
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
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akamai-grn
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content-type
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cache-control
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content-length
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x-xss-protection
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expires
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otBannerSdk.js
cdn.cookielaw.org/scripttemplates/202307.1.0/
405 KB
98 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/202307.1.0/otBannerSdk.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
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content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
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strict-transport-security
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server
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vary
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x-ms-request-id
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access-control-expose-headers
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cache-control
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x-ms-version
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accept-ranges
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cf-ray
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2 KB
3 KB
Image
General
Full URL
https://help.accor.com/resource/FAQ_Footer/asset/globalSign.gif
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
Akamai Image Server /
Resource Hash
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Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/?language=en_US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

date
Thu, 24 Aug 2023 06:42:19 GMT
last-modified
Wed, 16 Mar 2022 09:51:50 GMT
server
Akamai Image Server
akamai-grn
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x-origin-cache-control
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x-frame-options
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cache-control
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content-length
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expires
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icon-fonts-sharing.woff2
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3 KB
3 KB
Font
General
Full URL
https://help.accor.com/resource/FAQ_Footer/asset/icon-fonts-sharing.woff2
Requested by
Host: help.accor.com
URL: https://help.accor.com/resource/FAQ_Footer/styles.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
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Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
https://help.accor.com/resource/FAQ_Footer/styles.css
Origin
https://help.accor.com
accept-language
en-GB,en;q=0.9
User-Agent
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
Thu, 24 Aug 2023 06:42:19 GMT
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
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cache-control
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content-length
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x-xss-protection
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expires
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2 KB
2 KB
Font
General
Full URL
https://help.accor.com/resource/FAQ_Footer/asset/icon-fonts-sharing-logos.woff2
Requested by
Host: help.accor.com
URL: https://help.accor.com/resource/FAQ_Footer/styles.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
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Origin
https://help.accor.com
accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
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x-content-type-options
nosniff
last-modified
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akamai-grn
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cache-control
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x-xss-protection
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expires
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aura
help.accor.com/s/sfsites/
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27 KB
XHR
General
Full URL
https://help.accor.com/s/sfsites/aura?r=2&aura.ApexAction.execute=1&aura.Component.getComponent=1&ui-comm-runtime-components-aura-components-siteforce-cmsPersonalizationProxyConnector.CMSPersonalizationProxyConnector.fetchClientContextData=1&ui-communities-components-aura-components-forceCommunity-embeddedService.EmbeddedService.getActiveLanguageCode=1&ui-communities-components-aura-components-forceCommunity-richText.RichText.getParsedRichTextValue=2&ui-force-components-controllers-hostConfig.HostConfig.getConfigData=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

X-SFDC-LDS-Endpoints
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accept-language
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X-SFDC-Page-Scope-Id
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Content-Type
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Referer
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X-SFDC-Page-Cache
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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x-origin-cache-control
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content-type
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cache-control
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timing-allow-origin
*
expires
Wed, 24 Aug 2022 06:42:19 GMT
aura
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3 KB
XHR
General
Full URL
https://help.accor.com/s/sfsites/aura?r=3&aura.ApexAction.execute=3
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

X-SFDC-LDS-Endpoints
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accept-language
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X-SFDC-Page-Scope-Id
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Content-Type
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X-SFDC-Page-Cache
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
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akamai-grn
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server-timing
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content-length
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x-xss-protection
1; mode=block
referrer-policy
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last-modified
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x-origin-cache-control
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vary
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content-type
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cache-control
no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin
*
expires
Wed, 24 Aug 2022 06:42:19 GMT
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help.accor.com/s/sfsites/c/resource/FAQ_Fonts/
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239 KB
Font
General
Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Origin
https://help.accor.com
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
Thu, 24 Aug 2023 06:42:19 GMT
x-content-type-options
nosniff
last-modified
Wed, 9 Jun 2021 10:10:41 GMT
akamai-grn
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x-origin-cache-control
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x-frame-options
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p3p
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application/octet-stream
cache-control
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content-length
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x-xss-protection
1; mode=block
expires
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2a22008a1a0b.js
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14 KB
Script
General
Full URL
https://w.usabilla.com/2a22008a1a0b.js?lv=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.17.203.67 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-17-203-67.eu-west-1.compute.amazonaws.com
Software
/
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Response headers

Pragma
no-cache
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Content-Type
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*
Cache-Control
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H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
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date
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strict-transport-security
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content-encoding
gzip
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Server
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accept-language
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Response headers

strict-transport-security
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content-encoding
gzip
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

strict-transport-security
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content-encoding
gzip
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date
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H2
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Request headers

accept-language
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Response headers

strict-transport-security
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date
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Request headers

Referer
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Origin
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accept-language
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
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x-content-type-options
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expires
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General
Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
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Request headers

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strict-transport-security
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date
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akamai-grn
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Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js
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Response headers

strict-transport-security
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date
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expires
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Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Name Value
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Request headers

accept-language
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Response headers

strict-transport-security
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content-encoding
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date
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Requested by
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
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strict-transport-security
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date
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Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
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Response headers

strict-transport-security
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content-encoding
gzip
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nosniff
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date
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expires
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Full URL
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Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
724b779f5a6b56f9cbb1762cb5c55662117c3e58ff44a51b4f96288415d6a699
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 19 Jun 2023 06:36:42 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23ed
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
7172
x-xss-protection
1; mode=block
expires
Fri, 15 Sep 2023 17:54:09 GMT
common.css
help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/ Frame EF94
206 KB
38 KB
Stylesheet
General
Full URL
https://help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/common.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
9260359fb2b9e2b4e8fb96c8f54a415f9e91c6755ec36c850dbad445f97c3110
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 19 Jun 2023 06:36:42 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23ee
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
38845
x-xss-protection
1; mode=block
expires
Fri, 25 Aug 2023 11:37:04 GMT
dStandard.css
help.accor.com/sCSS/58.0/sprites/1691647034000/Theme3/gc/ Frame EF94
1 MB
97 KB
Stylesheet
General
Full URL
https://help.accor.com/sCSS/58.0/sprites/1691647034000/Theme3/gc/dStandard.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
dc4047c21c2a1b910073a30ee19e0ef94a9ef88c6e6b18ba8201aeb47efb79ef
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 10 Aug 2023 05:57:14 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23ef
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
98904
x-xss-protection
1; mode=block
expires
Sun, 01 Oct 2023 18:33:56 GMT
dCustom0.css
help.accor.com/sCSS/58.0/sprites/1691647034000/Theme3/00D1t000000xOOE/0053W000000aaiH/gc/ Frame EF94
58 KB
5 KB
Stylesheet
General
Full URL
https://help.accor.com/sCSS/58.0/sprites/1691647034000/Theme3/00D1t000000xOOE/0053W000000aaiH/gc/dCustom0.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
cf6ea765a61563db400f7ce5ac09c1b48ce4d083fe7f7d0c7e07863bb882ecf4
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 10 Aug 2023 05:57:14 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23f0
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
5045
x-xss-protection
1; mode=block
expires
Sun, 01 Oct 2023 07:14:03 GMT
extended.css
help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/ Frame EF94
90 KB
17 KB
Stylesheet
General
Full URL
https://help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/extended.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
96babbdcbe86bc969e21ce6cf7f7cef0d45d7887934b01684155eeef57939d85
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 19 Jun 2023 06:36:42 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23f1
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
17323
x-xss-protection
1; mode=block
expires
Sun, 03 Sep 2023 16:18:08 GMT
setup.css
help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/ Frame EF94
26 KB
7 KB
Stylesheet
General
Full URL
https://help.accor.com/sCSS/58.0/sprites/1687156602000/Theme3/default/gc/setup.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
bbb4b32c2a0c64792ca923928138453f21fd235ec20e0532bab61e64a34b1503
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Mon, 19 Jun 2023 06:36:42 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
0.05f01002.1692859340.122e23f2
x-origin-cache-control
private,max-age=3888000
vary
Accept-Encoding
p3p
CP="CUR OTR STA"
content-type
text/css
cache-control
private,max-age=3888000
content-length
6411
x-xss-protection
1; mode=block
expires
Fri, 25 Aug 2023 11:37:04 GMT
NetworkTracking.js
help.accor.com/jslibrary/1647410350244/sfdc/ Frame EF94
3 KB
2 KB
Script
General
Full URL
https://help.accor.com/jslibrary/1647410350244/sfdc/NetworkTracking.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e85300e6fb178d62511915ce4b3f68fa229f01d6d7b84c5794436d8e30076bbd
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 01 Jun 2023 18:20:22 GMT
date
Thu, 24 Aug 2023 06:42:20 GMT
akamai-grn
, 0.05f01002.1692859340.122e23f4
x-origin-cache-control
public,max-age=10368000
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=3266368
accept-ranges
bytes
content-length
1341
x-xss-protection
1; mode=block
expires
Sun, 01 Oct 2023 02:01:48 GMT
EmbeddedServiceMenu.jsonp
d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/
0
0

NetworkTrackingServlet
help.accor.com/_ui/networks/tracking/ Frame EF94
0
254 B
XHR
General
Full URL
https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet
Requested by
Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350244/sfdc/NetworkTracking.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.110 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

expires
Thu, 01 Jan 1970 00:00:00 GMT
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
date
Thu, 24 Aug 2023 06:42:21 GMT
akamai-grn
0.05f01002.1692859341.122e2a9d
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-type
application/json; charset=UTF-8

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
d.la2-c1-fra.salesforceliveagent.com
URL
https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture object| sc function| getCookie object| cookieOAC function| OptanonWrapper object| dataLayer object| Xloader object| regeneratorRuntime function| setImmediate function| clearImmediate object| $accor object| TagManager object| GTMStateLoader object| OneTrustStub object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data function| Router string| OnetrustActiveGroups string| OptanonActiveGroups object| otStubData function| usaBillaIntegration object| _uxa number| w number| h function| lightningjs function| usabilla_live object| customObj string| brandname string| displayZone string| loyaltypoints string| memberstatus string| navigatorLanguages string| numberofadults string| numberofchildren string| pagename string| searchcity string| sessionId string| usercity string| userCurrency string| userLang string| userlog string| userLocalizationInitial string| usernameU object| Optanon object| OneTrust object| embedded_svc

12 Cookies

Domain/Path Name / Value
help.accor.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/ Name: CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: sfdc-stream
Value: !OXelqJxptm5CWwwMAziWAAauf/uJTJATu7bqrb6guvX68WW1H2fQalqKFcTrJ8X9QhwCXa4gU+xK5bQ=
help.accor.com/ Name: force-proxy-stream
Value: !9/t0lMEUtuOvguvU46NWAjGVOq0JJXWnFCMpR3HxCjnqZLNl4L8wVN+LukA/b45Gds8p9EQq4P4gO/I=
help.accor.com/ Name: force-stream
Value: !OXelqJxptm5CWwwMAziWAAauf/uJTJATu7bqrb6guvX68WW1H2fQalqKFcTrJ8X9QhwCXa4gU+xK5bQ=
.accor.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Thu+Aug+24+2023+07%3A42%3A19+GMT%2B0100+(British+Summer+Time)&version=202307.1.0&browserGpcFlag=0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV73%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=c801114a-5f99-4420-bdc5-8c57ec2661cd&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2F%3Flanguage%3Den_US&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0
.accor.com/ Name: visid_incap_2545443
Value: V2H2jUEnQ0qD7UInBJIno8v75mQAAAAAQUIPAAAAAAA2DrOdutks3ZFPlzlvH3+z
.accor.com/ Name: incap_ses_473_2545443
Value: yd91ODw10h3lLjB1L3CQBsv75mQAAAAADHa23QgzarRVoIrTa57Sng==
login.accor.com/ Name: PF
Value: CbZK3IJgDtsFPjFmN9YS4M
.accor.com/ Name: nlbi_2545443
Value: yjDiAwMTYljwmE8x+0jM0AAAAADA+puJq2G1KxYTZNaCjx3P
help.accor.com/ Name: pctrk
Value: 64e2e97c-291e-449a-ac6c-301329644303

1 Console Messages

Source Level URL
Text
security error URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js(Line 12)
Message:
Refused to load the script 'https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ import: blob: https://uip.canary.lwc.dev https://cdn.cookielaw.org https://geolocation.onetrust.com https://all.accor.com https://www.googletagmanager.com https://www.google.fr https://stats.g.doubleclick.net https://analytics.google.com https://www.google-analytics.com https://t.contentsquare.net https://k-aeu1.contentsqaure.net https://authentication.accorhotels.com https://d.la2-c1-cdg.salesforceliveagent.com https://*.usabilla.com https://d6tizftlrpuof.cloudfront.net https://api.accor.com https://rec2-all.accor.com https://d.la2-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://d.la3-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://www.google.com/recaptcha/api.js https://www.gstatic.com/recaptcha/releases/1B_yv3CBEV10KtI2HJ6eEXhJ/recaptcha__en.js https://d.la1-c1cs-cdg.salesforceliveagent.com https://d.la2-c1cs-cdg.salesforceliveagent.com https://d.la3-c1cs-cdg.salesforceliveagent.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
d.la2-c1-cdg.salesforceliveagent.com
d.la2-c1-fra.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
service.force.com
w.usabilla.com
www.googletagmanager.com
d.la2-c1-fra.salesforceliveagent.com
151.101.2.132
2606:4700:4400::6812:2089
2606:4700::6812:bada
2a00:1450:4001:82b::2008
2a02:26f0:480:d::210:f145
45.60.155.180
52.17.203.67
52.222.206.77
85.222.144.120
85.222.152.15
097cd332955fd5eb3b7c586eacbb715fd578e9cda50e04629e222b100067aa85
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0a589148f68eed16bbec4ced5dc95f4d54c73499e62a9fb23a1179f40e56851d
0cd191b9363a5db2fdfcbb08c4bbb6fe7c22b8f4e9960ab85373ec5151ca49c0
12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
15350fe3ae921448d0b74769e42a009c8d8acefc8fca4e639a428f730f059001
1a2fe66f4fbccdbbc12272c94c356ecf52ce8e8eeb90f48952b466275208a6d6
1bc87fa8c64749cb1b410992da3b54b96d28ef17ea5fee4156c44eeab6ee5736
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21e925ffe594a0f35a5d740d48872d8d23f77d1d310f7b502b89df653250165e
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2ce7e4247bddc613a22a2ee87478c252384d23890cf89764f407026353142634
2d66e75ff961935e0415f5c6a2742c4e375870f2eaf0b01447a5e3364ceb9a82
307a7ad8e86ad80a47d2c0513252e319be0aa9dc92ac38adcb5a12ce47889af4
319cff6e7a31f0f2a41c475dca42890aa5d19fe16017e2290f8c1d4e14f76481
3621126567d2e299516f60c91d1145f5293498d08b4721321d08b649f55fda48
380e8f0369f01d7aec40e606523b9411be8f1dc42bbabca270bd168d5b59f346
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47515fa754106bafbed47d3ea72362313f74835b7401e01e0eb029454ade6384
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9260359fb2b9e2b4e8fb96c8f54a415f9e91c6755ec36c850dbad445f97c3110
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a31ee9cf4e4938dc53d4d8fde65573a6a8e969a3daedcb6b402c99c5274bc4f6
abb116169d456c0f7773a9bb06418e01bc28b1752b683eda339c8e829a14aef5
ac8ad3341586e632f11da5be2c008a405b244911dfb2729d7295334b389d93c9
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b35959ee1f0da91876a3c1dc28180035ba312e1bd7b039daf21a3488d5d90f87
b97b49ee323dbccf9a13f15fa3d93188d01681652d52b1ed40ad00c32dfb0513
bbb4b32c2a0c64792ca923928138453f21fd235ec20e0532bab61e64a34b1503
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c2154cbd272c93e4b0e26afb35b3b2190c522232b5bb278ecdd5635a2099a880
c4f28d968376966ae9075c1ccd682c1c847fff8a10829229e523e91f7da14ed8
c7e54c56cd909621550a2c32335412bd86c9c0bbf5255d170f633515cde32c4e
c8289a870d238aa042bdfd09364fe6dea524bcd1ea485341878d8c75a32ab444
c97ed8bb84b7cd4aca1da3bdf78941054475c72de6a759806b7212687f6a5b5c
c9995cac42c822fd7ae25fd1ede3431ef8849251f8f2dbd2aac3ddb985c891cb
cf6ea765a61563db400f7ce5ac09c1b48ce4d083fe7f7d0c7e07863bb882ecf4
d9c294d601d19c556970227fad4f896cdd3eb63095896835d3413783f6161663
dc4047c21c2a1b910073a30ee19e0ef94a9ef88c6e6b18ba8201aeb47efb79ef
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f3ae9437c3924a10bb8fc285f874b65fdce0dbc6bdbb0d83d4992002a7d334db
f3d8b0dcbac2033a46210e2288f242e469ea9804c9bdb834bcccdcd52dac370b
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